Birlea Furniture Avaliações 3.989

O TrustScore é 4.5 de um total de 5

4,3

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Fantastic old fashioned customer service!!! Hallelujah . Kept informed every step of the way. I asked for a 30 min arrival call and they were as good as their word. Polite and brought the item in. Sm... Ver mais

Avaliado com 5 de um total de 5 estrelas

I only ordered the bed on Sunday then had an email to say it will be delivered Tuesday 28/04 or pick my own selected date I went with there delivery date and it was delivered on time both people who... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

The sofa was purchased with a delivery date of or before Wednesday Shipped by the supplier. Quote: 1 item(s) will be delivered on or before 22/04/2026. I then received an email from the delivery... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Ordered a Birlea servile 6 chest of Drawers Came within 7 days choice of delivery day. On delivery day was updated along the way actually delivered exact time Guys were very polite and respectfu... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Fabricante de Móveis
  2. Loja de Camas
  3. Loja de Móveis para Quartos
  4. Loja de Móveis Infantis
  5. Loja de Móveis
  6. Fabricante

Escrito pela empresa

Here at Birlea, we pride ourselves on being an efficient, dynamic wholesale furniture supplier & manufacturer. Browse our range & find a stockist today!


Informações de contato

4,3

Excelente

O TrustScore é 4.5 de um total de 5

4 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Avaliado com 5 de um total de 5 estrelas

good communication regarding delivery

good communication regarding delivery. good quality furniture, easy to assemble

17 de março de 2026
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Resposta da Birlea Furniture

Thanks so much for your review!

We’re delighted to hear you had good communication regarding your delivery and that you found the furniture high quality and easy to assemble.

Wishing you many happy years with your new Birlea furniture!

Avaliado com 5 de um total de 5 estrelas

Delivery on time and very quick from…

Delivery on time and very quick from time ordered carried it into the house no complaints

20 de março de 2026
Avaliação não solicitada
logotipo da Birlea Furniture

Resposta da Birlea Furniture

Thanks so much for your review!

We’re really pleased to hear your delivery arrived on time and was quick, and that everything was carried into the house smoothly.

Wishing you many happy moments with your new Birlea furniture!

Avaliado com 5 de um total de 5 estrelas

Brilliant

Brilliant, delivered as agreed to an upstairs room 👍🙂

20 de março de 2026
Avaliação não solicitada
logotipo da Birlea Furniture

Resposta da Birlea Furniture

Thanks so much for your review!

We’re thrilled to hear your delivery went exactly as planned and made it up to your upstairs room. Our team always aims to make the process as smooth as possible.

Enjoy your new Birlea furniture!

Avaliado com 5 de um total de 5 estrelas

Delivery was within the hour slot…

Delivery was within the hour slot given. Good communication throughout. Delivery guys helpful and polite

19 de março de 2026
Avaliação não solicitada
logotipo da Birlea Furniture

Resposta da Birlea Furniture

Thanks so much for your review!

We’re delighted to hear your delivery arrived within the scheduled time and that our team kept you informed throughout. It’s great to know the delivery team was helpful and polite too.

Wishing you many happy moments with your new Birlea furniture!

Avaliado com 3 de um total de 5 estrelas

Jjlm

Hi
Just received my order from happy beds the picture
Is not like what has arrived it does not show central supports this is deceiving as I did not want this as I
Have to get a disabled transport trolly under the bed
I am very disapointed

19 de março de 2026
Avaliação não solicitada
logotipo da Birlea Furniture

Resposta da Birlea Furniture

Thanks for your review.

We’re very sorry to hear that your order isn’t as expected and that the central supports weren’t clear from the picture — we understand how important this is, especially with your specific needs. Could you please provide your order details so our team can look into this further? We want to make sure we find the best solution for you.

Your feedback is really important to us, and we’ll make sure it’s reviewed carefully to help prevent this in the future.

Avaliado com 3 de um total de 5 estrelas

Good quality goods

Good quality goods, but NOT to assemble at home, even with an experienced accompanying tradesman!
Birlea statement of "45 minutes for 2 man Build" completely misguided as our experience of Self + Tradesman = 6 hours!!

18 de março de 2026
Avaliação não solicitada
logotipo da Birlea Furniture

Resposta da Birlea Furniture

Thank you for your feedback. We’re glad to hear you’re happy with the quality of the furniture. We’re sorry that the assembly took much longer than expected — we appreciate your comments and will pass them on to help improve the guidance we provide for assembly times in future.

Avaliado com 5 de um total de 5 estrelas

Perfect console table.

Lovely piece of furniture, the solid drawer fronts, finger jointed drawers, screws to the back panel annd flawless finish all show it’s a quality piece.

12 de março de 2026
logotipo da Birlea Furniture

Resposta da Birlea Furniture

Thank you for your wonderful review! We’re delighted to hear you’re so pleased with the quality and finish of the furniture, and that the attention to detail really stood out.

Avaliado com 5 de um total de 5 estrelas

Good service

Friendly, helpful staff arrived on time.

16 de março de 2026
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Resposta da Birlea Furniture

Thank you for your review! We’re pleased to hear our team were friendly, helpful, and arrived on time.

Avaliado com 5 de um total de 5 estrelas

Easy delivery

Easy delivery. Furniture in the garage waiting to be checked later.

18 de março de 2026
Avaliação não solicitada
logotipo da Birlea Furniture

Resposta da Birlea Furniture

Thank you for your review! We’re glad to hear delivery was easy. We hope everything is perfect when you get a chance to check your furniture.

Avaliado com 5 de um total de 5 estrelas

Amazing company to deal with

Amazing company to deal with, kept me updated with my order and delivery time slot. Katy and the driver (sorry didn't get his name) were very friendly, polite and helpful.

17 de março de 2026
Avaliação não solicitada
logotipo da Birlea Furniture

Resposta da Birlea Furniture

Thank you so much for your kind words!

We’re really pleased to hear you had such a positive experience with both the ordering process and delivery. It’s great to know Katy and the driver made such a good impression – we’ll be sure to pass your feedback on to the team.

Thanks again for choosing Birlea!

Avaliado com 3 de um total de 5 estrelas

Delivery was poor and saw item outside…

Delivery was poor and saw item outside front door being dropped on concrete path. Nothing appeared broken, However, item appears to not be level. Draw fixing on second drawer rotates.
Not very happy considering how much this cost.

13 de março de 2026
Avaliação não solicitada
logotipo da Birlea Furniture

Resposta da Birlea Furniture

Thank you for your feedback and for highlighting these issues. We’re really sorry to hear about the delivery experience — this is not the standard we expect. Our transport team will look into this further to ensure it doesn’t happen again.

Regarding the drawer and leveling issues, could you please provide the product name or order details? Our quality control team will review this and advise on the best way to resolve it.

Avaliado com 5 de um total de 5 estrelas

The delivery person was great

The delivery person was great, I was on a work call and couldnt deal with the delivery so I asked him to just sort it and leave it to one side in the hallway, he did this with no bother and was very polite and helpful.

12 de março de 2026
logotipo da Birlea Furniture

Resposta da Birlea Furniture

Thank you for your feedback! We’re delighted to hear our delivery person was polite, helpful, and happy to accommodate your request — that’s exactly the service we aim to provide.

Avaliado com 5 de um total de 5 estrelas

Comfortable bed good height …

Although flat pack my son managed to put my new bed together . It's the perfect height for me and the mattress is very comfortable . It contributes to a restful sleep. Thank you !

15 de março de 2026
Avaliação não solicitada
logotipo da Birlea Furniture

Resposta da Birlea Furniture

Thank you for your feedback! We’re so pleased to hear your son was able to assemble your new bed and that the height and mattress are perfect for you.

It’s fantastic to know it’s contributing to restful nights of sleep!

Avaliado com 5 de um total de 5 estrelas

Happy customer

Very professional and helpful, definitely went the extra mile.

11 de março de 2026
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Resposta da Birlea Furniture

Thank you for your feedback! We’re thrilled to hear you found our team professional and helpful, and that they went the extra mile — that’s exactly the service we aim to provide.

Avaliado com 5 de um total de 5 estrelas

Beautiful product

Beautiful product, reasonable pricing and speedy delivery. Will definitely purchase again from Birtley Furniture.

2 de março de 2026
Avaliação não solicitada
logotipo da Birlea Furniture

Resposta da Birlea Furniture

Thank you for your feedback! We’re delighted to hear you’re happy with your product, found the pricing reasonable, and enjoyed a speedy delivery.

We look forward to welcoming you back for your next Birlea Furniture purchase!

Avaliado com 5 de um total de 5 estrelas

Really polite

Really polite, helpful delivery drivers.
Furniture has gone together no problem and is of a good quality.

11 de março de 2026
Avaliação não solicitada
logotipo da Birlea Furniture

Resposta da Birlea Furniture

Thank you for your feedback! We’re delighted to hear our delivery drivers were polite and helpful, and that your furniture assembled easily and is of good quality.

Avaliado com 3 de um total de 5 estrelas

Not sure I would buy again

Delivery itself was ok but getting a suitable delivery date was not a good experience. As for the furniture for what you paid the drawers are not the best to open

13 de março de 2026
Avaliação não solicitada
logotipo da Birlea Furniture

Resposta da Birlea Furniture

Thank you for your feedback. We’re sorry to hear that arranging a suitable delivery date wasn’t a smooth experience — our transport team will look into this further, as it’s not the standard we expect.

Regarding the drawers, could you please provide the product name or order details? Our quality control team will review this and advise on the best way to resolve it.

Avaliado com 5 de um total de 5 estrelas

Birlea Furniture

The men that delivered my bed were very good. Polite and helpful.

16 de fevereiro de 2026
logotipo da Birlea Furniture

Resposta da Birlea Furniture

Thank you for your feedback! We’re delighted to hear our delivery team were polite, helpful, and provided a great service.

Avaliado com 4 de um total de 5 estrelas

Fantastic bed

Delivery A* nice delivery people, also took direct to the room it was going in, all I can say is thank goodness you can Utube how you can assemble the bed, the paper instructions aren’t great, I even put the bed together on my own, only needed my husbands help putting the frame onto the bed together hold the mattress

26 de janeiro de 2026
Avaliação não solicitada
logotipo da Birlea Furniture

Resposta da Birlea Furniture

Thank you for your feedback! We’re thrilled to hear our delivery team provided excellent service and even took the bed directly to the room.

We appreciate your note about the instructions — it’s great that the YouTube guides helped, and well done on assembling most of the bed yourself!

Avaliado com 3 de um total de 5 estrelas

Assembly will take much longer than you think

The instructions are backwards and start at the end rather than at a sensible point. The furniture needs to be put together with plastic doweling rather than wood, which flattens and mushrooms rather than slotting together neatly. Once put together the bed looks good and feels sturdy but the assembly process is not simple at all

19 de fevereiro de 2026
logotipo da Birlea Furniture

Resposta da Birlea Furniture

Thank you for your detailed feedback. We’re glad to hear that once assembled, your bed looks good and feels sturdy. We’re sorry that the assembly process was challenging and that the instructions and fittings did not make it straightforward. We’ll pass your comments on to our QC team to help improve both the instructions and assembly experience in future.

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