Biscuit Pet CareAvaliações 

2.260
O TrustScore é 3.5 de um total de 5

3,7

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I like to be able to log our (myself and Buddy) walks and have a comparison of similar breeds. I enjoy taking part in the quizzes and test my knowledge as well as learning new facts. Biscuit support... Ver mais

A empresa respondeu

Avaliado com 3 de um total de 5 estrelas

I’ve had the biscuit app a number of years, initially I thought it was great and the rewards were easy to reach, the app itself is useful to see how far you have walked with your dog. Last year it c... Ver mais

A empresa respondeu

Avaliado com 2 de um total de 5 estrelas

Was a great app with rewards that were wide ranging and very real. Recently had an overhaul presumably to save money and mainly became a “win entries to a competition” or “coffee if you happen to use... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Absolutely great app. I use it everyday with both of our dogs. Would recommend to everyone. Follows our everyday walks, with different advice. Plus the great opportunity to earn biscuits to cash in fo... Ver mais

Detalhes da empresa

  1. Passeador de Cachorros

Sobre Biscuit Pet Care

Escrito pela empresa

Walk-your-dog-Earn-rewards-3

Biscuit is a pet wellbeing rewards app that's free to use and rewards you for walking and taking care of your dog.

When you and your dog meet your personalised daily activity goals and complete badges, you'll earn Biscuits to spend on vouchers and offers from a range of much-loved national retailers such as Amazon, Just Eat, Nando's and many more.

Download the Biscuit app

Informações de contato

3,7

Bom

O TrustScore é 3.5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 69% das avaliações negativas

Normalmente responde dentro de 1 semana

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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,7

Todas as avaliações

(2.260)

98 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Great Value for Money

The switch to a subscription model initially surprised me, but at just £3.99 a month (less than the cost of a coffee in London) it’s a fantastic deal.

Not only do I gain access to great rewards, but I also received a free PitPat device, adding significant value. Best of all, I’m rewarded far beyond the subscription cost for something I already do: walking my dog.

10 de junho de 2025
Avaliação não solicitada
logotipo da Biscuit Pet Care

Resposta da Biscuit Pet Care

Hi Grant😊
We’re over the moon about your 5-star review—thank you!

It’s such a delight to hear about your positive experience with Biscuit Plus. Your kind words are the ultimate treat for our team! At Biscuit, we believe that every walk, treat, and little win matters. We’re so glad we’ve been able to make your journey with your furry friend even more special.

If there’s anything you’d like to see more of, please don’t hesitate to share your ideas at support@biscuitpetcare.com. We’re always listening and love hearing from you! Thanks again for your kind words and for being part of the Biscuit journey.

With gratitude,
The Biscuit Team 💜

Avaliado com 1 de um total de 5 estrelas

Wrecked by Corporate Greed

I have been using this app for a fair while now but corporate greed (the opposite of my morals) has got the better of them now and there is no incentive to continue.
I already have a Pitpat for both my dogs so do not need a "free" one. I renewed my Animal Friends insurance, because they did give an incentive to use that company but a month later that was removed. Also I recommended this app to several people who all signed up but I didn't receive the promised rewards. I'll finish saving up for my last voucher and then will delete the app.

5 de junho de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Used to be a fantastic app

Used to be a fantastic app, where I'd earn a coffee voucher every 6-8 weeks for walking my dog and tracking it. It gave me the incentive to be more active and I loved tracking our walks. Used to get up to 25 biscuits a day and around 575 biscuits for a Caffe Nero voucher.

Now they have taken a good thing and monetized it and it's pretty much pointless using it unless you want to pay £4 a month.

They've made it so you only earn 5 biscuits a day. So it will take you around 4 months to earn enough biscuits to even buy yourself a coffee. No incentive to use it anymore so I will probably delete it. A shame after a year of loving it but I guess corporate greed outweighs experience.

9 de junho de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Changes have ruined it

I loved this app when I started using it. The recent changes have completely ruined it ...earning only 5 biscuits a day it will take about 9 months to earn anything!! It's not worth the phone battery.
I'm going to cash in my rewards and then delete the app ...it's just not worth it anymore

8 de junho de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Was good for the last few years

Was good for the last few years, worth it but the recent update has spoilt it with adds and lowering the points system, so have to walk 5 times the amount now for the same rewards, probably sold out to some greedy scab, il be deleting this straight away. Thanks.

8 de junho de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Worst business decision ever!

Have used this app for 3 years now and have recommended it to so many dog walking friends…..not any more!
Have earned great rewards but now it is totally not worth the new subscription fee.
This was a horrendous business decision and whoever made it should be made to resign!
The amount of people who will, like me delete this app and now not be incentivised to buy through any links with their biscuits.
I have never ever seen a company lose so many customers in one hit. Shame on you.
Deleted and gone forever!

6 de junho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Upgraded Cassie to Biscuit Plus…

Upgraded Cassie to Biscuit Plus recently. Just received her new PitPat activity tracker, one of the many benefits included as part of the offer. So easy to link to my Biscuit account and now offers even more ways to keep Cassie active and earn rewards.

30 de maio de 2025
logotipo da Biscuit Pet Care

Resposta da Biscuit Pet Care

Hello Michael 😊

Wow! Your fantastic 5-star review has us wagging our tails in excitement! Knowing that Biscuit Plus has become a helpful sidekick on your pet care journey fills us with joy. Our mission is to make every step count for you and your furry friend, and it’s heartwarming to know we’re hitting the mark.

Your glowing feedback keeps us motivated to add even more wag-worthy features and surprises to Biscuit. If you have any pawsome ideas or suggestions, we’d love to hear them! Feel free to email us at support@biscuitpetcare.com anytime.
Thank you for being part of the Biscuit Plus family. Here’s to even more adventures with your best mate!

Warmest regards,
The Biscuit Team 💜

Avaliado com 5 de um total de 5 estrelas

What an awesome app

What an awesome app, I get to walk my dawg and have some many rewards, I've used this app for a while when it was free, the fact that with the £3.99 subscription I get a free £49 activity tracker to help me not only with my walks but track how much food I give my dog based on calories burned during the walks is truly Genius!!! And still earn my coffee!! Really good value for money

2 de junho de 2025
Avaliação não solicitada
logotipo da Biscuit Pet Care

Resposta da Biscuit Pet Care

Hi Paul 😊

Thank you so much for taking the time to leave us a 5-star review!

We’re thrilled to hear that Biscuit Plus has made a positive impact on your pet care routine. Knowing we’ve added a bit of joy and ease to your daily life is exactly why we do what we do. Your feedback truly means the world to us. It inspires us to keep sniffing out ways to make Biscuit even better for you and your furry friend.

If there’s anything you’d love to see or suggest, drop us a line at support@biscuitpetcare.com—we’d be all ears! Here’s to many more rewarding moments with your four-legged companion.

Many thanks,
The Biscuit Team 💜🐶

Avaliado com 5 de um total de 5 estrelas

A rewarding experience

I joined Biscuit just over a year ago when I saw a video of someone recommending it on TikTok. I have a Hovawart and walk about six miles a day. To earn rewards for doing something I already do seemed like a no brainer. The App is easy to use, quite intuitive. There was some details to add during the registration process.

The hardest part of using the App is remembering to turn it on.

On a couple of occasions during the year it hasn’t tracked my walk, which was annoying but it’s only happened once or twice.

There was a time when it wouldn’t work properly. I emailed support and they responded quickly and we were able to sort it. It was an issue with my weak WiFi. So now I just make sure I’m on the mobile network when I activate it.

My walks have generated £200 in rewards further year.

In the past month it has become a paid subscription service. It still makes sense to use the App as the rewards outweigh the cost.

27 de maio de 2025
logotipo da Biscuit Pet Care

Resposta da Biscuit Pet Care

Hello Sam😊

Wow! Your fantastic 5-star review has us wagging our tails in excitement! Knowing that Biscuit has become a helpful sidekick on your pet care journey fills us with joy. Our mission is to make every step count for you and your furry friend, and it’s heartwarming to know we’re hitting the mark.

Your glowing feedback keeps us motivated to add even more wag-worthy features and surprises to Biscuit. Thank you so much for sharing the issues you experienced to, as this helps us tremendously in refining Biscuit.
If you have any pawsome ideas or suggestions, we’d love to hear them! Feel free to email us at support@biscuitpetcare.com anytime.
Thank you for being part of the Biscuit Plus family. Here’s to even more adventures with your best mate!

Warmest regards,
The Biscuit Team 💜

Avaliado com 5 de um total de 5 estrelas

A great app with so much value-add for…

A great app with so much value-add for pet lovers like me!

29 de maio de 2025
Avaliação não solicitada
logotipo da Biscuit Pet Care

Resposta da Biscuit Pet Care

Hi David😊
We’re over the moon about your 5-star review—thank you!

It’s such a delight to hear about your positive experience with Biscuit. Your kind words are the ultimate treat for our team! At Biscuit, we believe that every walk, treat, and little win matters. We’re so glad we’ve been able to make your journey with your furry friend even more special.

If there’s anything you’d like to see more of, please don’t hesitate to share your ideas at support@biscuitpetcare.com. We’re always listening and love hearing from you! Thanks again for your kind words and for being part of the Biscuit journey.

With gratitude,
The Biscuit Team 💜

Avaliado com 1 de um total de 5 estrelas

No longer viable

Biscuit WAS great, you did earn 25 biscuits a day on the basic plan this has now been reduced to five biscuits a day.
now to earn 25 biscuits you have to spend £3.99 a month on an upgraded plan.
So if you are on the basic plan to get say a £10 M&S voucher you’ll need to log one hour a day walk for 233 days to get this voucher.
I’ve stopped using the app, my dog gets walked everyday anyway, using this app is no longer an incentive.

2 de junho de 2025
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Don't like the changes

I've had this app for a couple of years and I've got to say the recent changes are not for the better. I earned 25 biscuits per day without subscription charges. Now I earn 5. I've no intention of taking out a subscription, the ads are driving me daft and I'm going to delete the account and remove the app once I've retrieved my voucher. Such a shame something so good has been spoiled

2 de junho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

No brainer

No brainer, upgraded to paying member. Defo worth it, still get way more out and walking the dog any case. Also got my free PitPat.

2 de junho de 2025
Avaliação não solicitada
logotipo da Biscuit Pet Care

Resposta da Biscuit Pet Care

Hi Stanley😊
Thank you so much for taking the time to leave us a 5-star review!

We’re thrilled to hear that Biscuit has made a positive impact on your pet care routine. Knowing we’ve added a bit of joy and ease to your daily life is exactly why we do what we do. Your feedback truly means the world to us. It inspires us to keep sniffing out ways to make Biscuit even better for you and your furry friend.

If there’s anything you’d love to see or suggest, drop us a line at support@biscuitpetcare.com—we’d be all ears! Here’s to many more rewarding moments with your four-legged companion.

Many thanks,
The Biscuit Team 💜

Avaliado com 1 de um total de 5 estrelas

Good app now ruined…

As everyone else says they have ruined it with subscription and so many points for small reward . I will carry on until I have enough to buy a voucher then I will delete the app ! Pathetic

31 de maio de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Rubbish app

Deleted your app after 3 years, used up all my vouchers so now it’s not worth using this app that doesn’t care about it’s customers, been good while it was free but now it’s not worth using… goodbye.

31 de maio de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Greed ruined it

Same experience as everyone else. They want you to subscribe, even though they are collecting and selling your data (making money) along with adverts (making money) they now want you to pay £3.99 for the same service we’ve had for years…. Nope!

I cannot believe there are people paying £4pcm for around £10 every 1-2 months. You know that’s only £6 right? 😂

Greed got the better of this app, and it’s now not worth it. It’ll take me just shy of 365 days to get a £5 voucher as there’s no way I’m
Paying a subscription.

31 de maio de 2025
Avaliação não solicitada

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