BizimTransfer Avaliações 

I had a great transfer experience with BizimTransfer. The vehicle was clean, comfortable, and arrived right on time.
The driver was professional and friendly. I would definitely recommend BizimTransfer to anyone looking for a quality transfer service.

I am writing to formally express my dissatisfaction with the transfer service to Gazipaşa Airport, as well as the subsequent handling of my complaint.

According to my reservation, the scheduled pick-up time was 06:50, later revised to 06:20. I arrived at the designated pick-up point at 06:10, well in advance of the expected time. Despite this, the driver did not arrive until 07:00 — a delay of approximately 40 minutes. Such a substantial delay is unacceptable and caused considerable inconvenience, particularly given that I was left waiting on the street with no clear communication or assurance that the transfer would arrive.

What is even more concerning is the complete lack of acknowledgment in the aftermath of this incident. Despite sending multiple emails and contacting your chat support, I did not receive a single apology or any indication that my concerns were being taken seriously. This level of customer service is deeply disappointing and falls far below reasonable expectations.
Avoid them!!

We arrived on time. Waited for a car that never came and we put self had to fix everything to get to the hotel. Including a phone call (expensive!) to Sweden to help translate since the staff member didn’t speak any English. We arrived at night so not ideal timing. We understand that things can go wrong as long as the company are up for compensation. Got in contact with a really friendly person who promised to get us the best treatment on our way back from our vacation and to compensate us for everything that went wrong. But unfortunately the ride home didn’t go smoothly at all and I’ve been trying to reach them multiple times without luck.

They probably feel like when the tourist go back we don’t have to do anything. But I’m a frequent visitor to turkey and this was my last time using this company. Never again.

Expérience horrible avec cette agence.
Personne ne vous attend à l’aéroport.
À fuir.

Antalya - Alanya transferi için shuttle araç rezervasyonu yaptık. Çocuk koltuğu için ofisi önceden aramama rağmen ve parasını ödememe rağmen son dakikada çocuk koltuğu yok dendi. Itiraz edince diğer servisi beklememi söylediler. İki çocukla Havaalanında iki saat daha beklememi söylemek nasıl bir mantiktir. Şoför arkadaş aracı sürerken akşam çekirdek çitliyor. Yanlış okumadınız bir yandan araç kullanıyor bir yandan çekirdek çitliyor. Hayatımda bir ilki gördüm. Araçta 8 kişi ikisi çocuk, adam 80-120km hızla çekirdek çitliyor akıl alır gibi değil. Mola veriyor 5 dakika diye 15 dakika sonra yolcuların itiraziyla zar zor kahvesini alarak yola devam ediyor. Sıcak kahve yanlışlıkla üstüne dökülse bittik. Bu kadar laubalilik böyle bir şirkete yakışmadı.

Mal schnell über die Booking.com App gebucht. Zum Festpreis und komfortabel ans Ziel zum Flughafen Antalya kommen. Absolut genial. Alles über die App verfolgbar, wann Fahrer ankommt und am Ziel ist. Absolut transparent. mehr Komfort geht nicht. Kann ich guten Gewissens gerne weiter empfehlen.

Chauffeur vous attend très gentil véhicule très propres et cordiales sérieux et prudent
Chauffeur expérimenté très agréable
Je suis parti le matin à Antalya et récupérer le soir sans soucis et pas chère

J'ai utilisé bezimtransfer 2 années de suite en 2023 et 2024 (entre Sabiha Gökçen et Istanbul airport et de Gazipaşa airoprt à l'hôtel au centre d'Alanya). Tous les transferts se sont déroulés dans de bonnes conditions et les chauffeurs étaient sympatiques et respectueux

De eerste rit een hele fijne ervaring gehad. Chauffeur stond een beetje vast in het verkeer. Netjes laten weten ook zijn locatie gestuurd. Hij moest onderweg even tanken en had een lekker flesje water voor ons gehaald. Hele fijne chauffeur genaamd halil. Ook leuk gepraat onderweg en als we dingen wilde weten konden we alles aan hem vragen als het gaat om alanya. De rit terug was een iets mindere fijne ervaring. Hij was meer als een half uur te laat. Daarnaast werd er steeds wat anders gezegt als je vroeg waar de chauffeur bleef. Eerst stonf hij vast, kan gebeuren. Toen kon hij ergens niet door omdat er ongeluk was gebeurd en daarna kregen we te horen dat de bus niet op onze locatie toegelaten werd. Dus moesten wij nog 10 min lopen naar zijn locatie terwijl we al een half uur stonden te wachten. En de bus kon gewoon naar onze locatie rijden zagen we toen we onderweg waren. Wel een goede bus met gratis wifi en water wat je kon pakken. Dus de eerste rit was echt een 10. De tweede rot was een 7. Wel jammer dat de klantenservice niet eerlijk was en elke keer kreeg ik wat anders te horen.

Transfer hizmetimizde VIP servisi tercih ettik ve son derece memnun kaldık. Bundan sonraki seyahatlerimizde de ilk tercihimiz olacak. Profesyonellikleri ve 24/7 WhatsApp üzerinden tüm sorularımıza hızlıca yanıt verdikleri için başta Şeyma Hanım olmak üzere tüm ekibe teşekkür ederiz.

Our plane was late and I had no phone reception when we arrived yet our driver found us. He was a good driver and the service was excellent

GOT SCAMMED. Paid for pick up at the airport and never got picked up.

I paid 5 EUR extra to have child seat, but the transfer was without child seat.
The driver rationale was: “The trip is not long, so it does not matter”. Note: it took 30 minutes from hotel to airport. So safety for children depends on whether you drive 30 minutes or 3 hours? No matter what, I paid extra for this add on service without getting the service.

I have not received my money back. Still waiting response on my mail request.

My review
I recently had the pleasure of using Bizim Transfer for my travel needs in Turkey, and I am delighted to share my overwhelmingly positive experience with this outstanding company. From start to finish, Bizim Transfer exceeded all my expectations, providing a level of service and comfort that truly set them apart.

First and foremost, the professionalism and courtesy of the staff at Bizim Transfer were exceptional. From the moment I made my booking to the final drop-off, every interaction with their team was characterized by warmth, efficiency, and a genuine desire to ensure my satisfaction. Their drivers were punctual, friendly, and went above and beyond to make me feel welcome and comfortable throughout my journey.

The vehicles themselves were immaculate and luxurious, offering a level of comfort and style that made my travels a true pleasure. Whether I was traveling alone or with a group, Bizim Transfer had the perfect vehicle to suit my needs, ensuring a smooth and enjoyable ride every time. The attention to detail in maintaining their fleet was evident, and I felt safe and secure in their expertly maintained vehicles.

Moreover, the efficiency and reliability of Bizim Transfer were truly impressive. Not once did I encounter any delays or issues during my travels with them. Their commitment to timeliness and customer satisfaction was evident in every aspect of their service, making my journey stress-free and enjoyable.

In conclusion, I cannot recommend Bizim Transfer highly enough. If you are looking for a reliable, professional, and comfortable transportation service in Turkey, look no further than Bizim Transfer. Their exceptional service, courteous staff, and top-notch vehicles make them a standout choice for all your travel needs. I will certainly be using their services again in the future, and I am confident that you will not be disappointed if you choose to do the same. Thank you, Bizim Transfer, for an unforgettable travel experience!

Bir transferden çok daha fazlası. Yıllardır bizim transfer ile seyahat ediyoruz. Her zaman misafir memnuniyeti odaklı kaliteli güvenli hizmet vermekteler. Tüm ekip yalın ve açık iletişim dili, hızlı iş bitiriciliği ve güleryüzlü çalışma anlayışına sahiptir. Başta Hakan bey olmak üzere tüm ekibe teşekkürlerimi sunuyorum. “Bizim’le kalın, güvende ve mutlu kalın” ))

5 stars, Well deserved🙏 very kind people working at the company. Safe and fast service.. thanks!

Отличный сервис! Уже 3 й раз пользуюсь вашими услугами и всегда восхищаюсь!

the staff is too kind, the transport is clean and safe. Very precise and accurate, reliable.

Firmamız adına birlikte yola çıktığımızdan bu yana sorunsuz transferler , sıfır müşteri şikayeti ,hızlı iletişim ve konforlu yolculukların ardından bu yıl kasım ve aralık ayındaki 500 kişiden fazla grup misafirimizi sorunsuz bir şekilde havalimanı transferlerini gerçekleştirdiler bu kadar önemli bir rol de kendileri çok önemli bir destek sağladılar Bizimtransfer’e bu desteklerinden dolayı çok teşekkür etmek isteriz.İyiki varsınız sektörde işini bu kadar özenli yapan bir firmayla çalışmak bizim için gurur vermekte.

We would like to thank Bizim Transfer company for transferring us from Antalya to Alanya to the hotel. Both the cleanliness of the cars and the interest and attention of the staff were very nice. From now on, we will carry out all transfers through them.