Really easy to book health test and seamless process when arriving for test. Ellissia did mine and my wife’s tests; she was very polite and friendly, and explained everything well. She also did a grea... Ver mais
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We had the ‘Discovery’ health assessment by Umar in Aylesbury. He was very friendly, explaining everything well & put us at ease. He listened to any concerns & took time to make us feel comfortable wh... Ver mais
A empresa respondeu
I had a great experience with Bluecrest. Richard was an excellent specialist in Brighton who was friendly, explained everything really clearly and was happy to support with any questions.
I had a really good experience at bluecrest wellness, especially because of Hanah. She was very kind and patient and took the time to explain everything so I could understand what was happening. She... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre Bluecrest Wellness
Escrito pela empresa
Our multi award-winning service helps people like you take control of their health.
We’ve undertaken over 560,000 health checks since we established in 2012, including tests for heart disease and stroke, cancer risk, cholesterol, diabetes, liver function, kidney function, digestive disorders, bowel health, anaemia and much more.
We aim to inspire and motivate our customers to make the right decisions about their health now in order to live healthier, happier and longer lives. We position ourselves as the UK adult's partner in wellbeing, empowering people to take a proactive role in managing their own health.
Health MOTs Female Cancer Risk Male Cancer Risk Vitamins & Minerals
Convenient Locations
It’s our mission to make health confidence accessible to all. That’s why we’ve teamed up with a network of high-quality venues across the UK and Ireland, conveniently located in central areas with excellent parking and transport links. This ensures you can find a venue within 20 minutes of your home.
Detailed Results
Within 8 days of your appointment, your results will be available online through our My Wellness portal. Your printed report will be sent in the mail within 21 days. The report explains each test in detail, assigning every result a flag of green, amber, or red. It also provides follow-up advice on how you could improve your results.
24/7 GP Helpline
All of our health check packages provide you with unlimited access to a 24/7 GP helpline for a year after your appointment. From tummy upsets to travel advice, the service also covers prescriptions.
Informações de contato
5-9 Liverpool Gardens, BN11 1RY, Worthing, Reino Unido
- 0800 652 2183
- enquiries@bluecresthealth.com
- bluecrestwellness.com
4,7
Excelente
7 mil avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 98% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Saw Emma Winter for health assessment she was excellent and clear
Saw Emma Winter for health
9 de julho de 2026
Avaliação não solicitada
Resposta da Bluecrest Wellness
Good afternoon,
We’re delighted to hear that Emma provided such a positive experience during your health assessment.
It’s wonderful to know that you found her excellent and that they explained everything clearly throughout your appointment.
Helping our customers feel informed and comfortable is very important to us, and we’ll be sure to pass on your kind words to Emma.
If you have any further questions or need any additional assistance, please don’t hesitate to contact our Customer Service Advisors on 0800 652 2183 (UK) or 1800 937 499 (ROI).
Warm regards,
Thomas
Excellent
Jackie was very professional and informative. She has an excellent manner . Extremely impressed.
9 de julho de 2026
Avaliação não solicitada
Resposta da Bluecrest Wellness
Good afternoon Michael,
We’re delighted to hear that Jackie made such a positive impression during your appointment.
It’s wonderful to know that you found her professional, informative, and approachable. Providing clear information and a reassuring experience is very important to us, so it’s fantastic to hear that Jackie delivered this so well.
We’ll be sure to pass on your kind words to her.
If you have any further questions or need any additional assistance, please don’t hesitate to contact our Customer Service Advisors on 0800 652 2183 (UK) or 1800 937 499 (ROI).
Warm regards,
Thomas
Bluecrest Health Check
I had a health check with Sunita from Bluecrest today and she was absolutely outstanding. From the moment I walked into the room, she made me feel completely at ease with her warm, calm and friendly manner.
What impressed me most was not only her professionalism and knowledge, but also how perceptive and genuinely engaged she was throughout the appointment. She took the time to listen carefully, explain things clearly, and share insights and advice that went far beyond what I was expecting. I felt comfortable discussing my concerns openly and never felt rushed.
Her ability to combine expertise with empathy is exceptional. She created an environment where I felt heard, reassured and supported, and she made what could have been an anxious experience feel positive and constructive.
She was brilliant in every respect, and I left feeling much more informed and confident about my health. Bluecrest is very lucky to have someone of her calibre on the team. Thank you so much Sunita!
9 de julho de 2026
Avaliação não solicitada
Resposta da Bluecrest Wellness
Good afternoon Ashleigh,
We’re delighted to hear that you had such an outstanding experience with Sunita during your health assessment.
It’s wonderful to know that their warm, friendly, and professional approach helped you feel completely at ease from the moment you arrived. We’re especially pleased that they took the time to listen to your concerns, explain everything clearly, and provide such valuable insight and advice throughout your appointment.
Creating an environment where customers feel heard, supported, and confident is incredibly important to us, so it’s fantastic to hear that Sunita delivered this so well. Your comments about their professionalism, empathy, and expertise are truly appreciated, and we will be sure to pass on your kind words to them.
Thank you for taking the time to share such detailed feedback. We're delighted that you left feeling more informed and confident about your health.
If you have any further questions or need any additional assistance, please don’t hesitate to contact our Customer Service Advisors on 0800 652 2183 (UK) or 1800 937 499 (ROI).
Warm regards,
Thomas
I have been a regular Blue Crest user…
I have been a regular Blue Crest user for over five years, and have been trying to get in touch with them about their subscription service. You cold and are told you are number 1 in the wait, then nothing happens. If you use the call back service you don't receive a call back and their voice mail cuts you off. Are they short of staff? or in some kind of difficulty?
6 de julho de 2026
Avaliação não solicitada
Resposta da Bluecrest Wellness
Good afternoon Malcolm,
Thank you for taking the time to speak with me today, and for sharing your concerns.
I’m pleased that we were able to arrange your subscription booking and resolve the issue you were experiencing.
I would also like to thank you for bringing the issues you encountered with our telephone and callback systems to our attention. I have raised your feedback with our IT Team so that these issues can be investigated further. We take comments like these very seriously, as we understand how frustrating it can be when you are trying to contact us and are unable to do so.
As a valued Bluecrest customer of over five years, we truly appreciate your continued support and your honest feedback, which helps us improve our service.
If you have any further questions or need any additional assistance, please don't hesitate to contact our Customer Service Advisors on 0800 652 2183 (UK) or 1800 937 499 (ROI).
Warm regards,
Thomas
Great experience
I've had multiple health checks with Bluecrest since 2022 and they have been great everytime. My latest with Fiona Meldrum was amazing. Very friendly with some suggestions on what drives some of the results which were being tested. I would highly recommend Bluecrest to anyone. It's made me more health conscious and small tweaks have made a huge difference in results and mood.
7 de julho de 2026
Avaliação não solicitada
Resposta da Bluecrest Wellness
Good afternoon Nathan,
We’re delighted to hear that you’ve continued to have such positive experiences with us.
It’s wonderful to know that Fiona made your latest assessment so informative and enjoyable, providing helpful insights into your results and making the experience feel both friendly and supportive. We’ll be sure to pass on your kind words to her.
We’re especially pleased to hear that your assessments have helped you become more health conscious and that the changes you’ve made have had such a positive impact on both your results and overall wellbeing.
Thank you for your recommendation and continued support.
If you have any further questions or need any additional assistance, please don’t hesitate to contact our Customer Service Advisors on 0800 652 2183 (UK) or 1800 937 499 (ROI).
Warm regards,
Thomas
Resposta da Bluecrest Wellness
Good Afternoon,
Thank you for your feedback. We are delighted to hear that Heidi provided such an excellent experience during your assessment.
Kind Regards,
Rob
I had my Bluecrest appointment today…
I had my Bluecrest appointment today and have to say Ruth was excellent throughout. She was friendly, knowledgeable, and an outstanding phlebotomist to boot. The whole experience felt professional and reassuring. I’m now looking forward to seeing my results come through on the app.
7 de julho de 2026
Avaliação não solicitada
Resposta da Bluecrest Wellness
Good Afternoon,
Thank you for your kind feedback. We are delighted to hear that Ruth provided such an excellent experience
It is especially pleasing to hear your comments about the blood collection process, and we will be sure to share your feedback with Ruth. We hope you find your results just as helpful when they become available on the app.
Kind Regards,
Rob
Check What You Have Paid For
All ok until you get to the medical appointment where they try very hard to upsell you more tests that you thought were already in your package. Do check very carefully what you have paid for because it may not be what you think it is. Really disappointed with Bluecrest Wellness as it untrustworthy.
6 de abril de 2026
Avaliação não solicitada
Resposta da Bluecrest Wellness
Good Afternoon,
Thank you for your feedback. We are sorry to hear that your experience left you feeling disappointed.
We do try to be as transparent as possible about what is included within each package, and we are sorry to hear that you were expecting some tests to be included that were not part of your assessment. We have requested further information so that we can look into this in more detail for you.
While we do offer additional tests to allow customers to personalise their assessment, this should never feel pushy or detract from the experience. We are sorry if this is how the discussion came across during your appointment.
Kind Regards,
Rob
Really good assessment and well worth…
Really good assessment and well worth the money. This is my third annual review with Bluecrest. Always been professionally treated, this time by Ruth, who gave me some useful advice, too.
7 de julho de 2026
Avaliação não solicitada
Resposta da Bluecrest Wellness
Good Afternoon,
Thank you for your kind feedback and for choosing Bluecrest for your annual health reviews. We are delighted to hear that you found the assessment worthwhile and that you have consistently been treated professionally throughout your experiences with us.
It is especially pleasing to know that Ruth provided a positive experience and was able to offer some useful advice during your appointment.
Kind Regards,
Rob
I had my Bluecrest appointment today at…
I had my Bluecrest appointment today at CF Fertilisers, Billingham with Ryan & Vicki. I had to leave a review as they were just amazing in every possible way. They couldn’t have made me feel more at ease (I’m tricky to get blood from) and they did it with such kindness and patience. So friendly and super helpful and informative too! I wish I we could have them every time! Thank you both so much!
7 de julho de 2026
Avaliação não solicitada
Resposta da Bluecrest Wellness
Good afternoon Julia,
We’re delighted to hear that you had such a positive experience with Ryan and Vicki during your appointment.
It’s wonderful to know that they made you feel completely at ease and took such a kind, patient approach, especially as blood tests can sometimes be challenging. We’re also pleased to hear that you found them friendly, helpful, and informative throughout.
Your feedback is greatly appreciated, and we’ll be sure to pass your kind words on to both Ryan and Vicki. I’m sure they will be delighted to hear them.
If you have any further questions or need any additional assistance, please don’t hesitate to contact our Customer Service Advisors on 0800 652 2183 (UK) or 1800 937 499 (ROI).
Warm regards,
Thomas
Poor communication
Whilst the health tests appear decent their communications are awful. I wanted to ask about a high reading on my test , I tried calling one number for doctor and they said no I can’t help you with that. So I emailed support , they take weeks to respond and didn’t even answer the question. I’ve written back twice over 2 months and still haven’t had a response.
Will probably cancel my plan and go elsewhere if they can’t respond to my health questions.
30 de maio de 2026
Avaliação não solicitada
Resposta da Bluecrest Wellness
Good afternoon,
Thank you for your feedback, and I’m very sorry to hear about your experience.
We understand how frustrating it must be to have questions about your results and feel that you have been unable to get the support you need. This is not the level of service we aim to provide.
We would really like the opportunity to help answer your queries and look into what has happened. If you could provide us with some further information so we can locate your account, or alternatively give our Customer Service Advisors a call on 0800 652 2183 (UK) or 1800 937 499 (ROI), we will be happy to assist and ensure your concerns are addressed.
Warm regards,
Thomas
Good
Straight forward. Ruth was friendly and helpful. Some of the results came back within hours.
6 de julho de 2026
Avaliação não solicitada
Resposta da Bluecrest Wellness
Good afternoon Rakesh,
We’re delighted to hear that you found the process straightforward and that Ruth was friendly and helpful throughout your appointment.
It’s also great to know that some of your results were available so quickly. We understand how important timely results are, so it’s wonderful to hear this contributed to a positive experience.
If you have any further questions or need any additional assistance, please don’t hesitate to contact our Customer Service Advisors on 0800 652 2183 (UK) or 1800 937 499 (ROI).
Warm regards,
Thomas
my father had a health screening with…
my father had a health screening with blue crest, he was feeling unwell and wanted to pay for a full review, it came back with all green and no markers other than cholesterol, 3 months later he passed away with chronic lung, bone and liver cancer - how were these missed !.. take care when interpreting results and if you feel unwell follow up with your doctor.
4 de julho de 2025
Avaliação não solicitada
Resposta da Bluecrest Wellness
Good Afternoon,
Thank you for taking the time to share your feedback. First and foremost, we would like to extend our sincere condolences for your loss.
We are very sorry to hear of your concerns regarding your father's assessment and understand why this situation has been so upsetting. We appreciate you bringing this to our attention and we have requested further information so that we can fully review the circumstances and investigate your concerns in more detail.
Kind Regards,
Rob
Heath assessment
I was seen by Dani at Waltham Abbey location for my health assessment. Everything was quick and efficient, all my questions were answered, and I was on my way 20 minutes after. Great experience, can recommend.
2 de julho de 2026
Avaliação não solicitada
Resposta da Bluecrest Wellness
Good Afternoon,
Thank you for your kind feedback. We are delighted to hear that Dani provided a quick and efficient experience, answered all of your questions, and helped make the assessment process straightforward and reassuring.
It is great to know that you had such a positive experience and would recommend our service to others.
Kind Regards,
Rob
Dani (Waltham Abbey location) helped me…
Dani (Waltham Abbey location) helped me with my Health assessment yesterday, and she was brilliant. Quick, professional and friendly. She answered all my questions and explained some unfamiliar procedures. The test went smoothly and was painless. I was really happy with my experience.
2 de julho de 2026
Avaliação não solicitada
Resposta da Bluecrest Wellness
Good afternoon Luliia,
We’re delighted to hear that you had such a positive experience with Dani at our Waltham Abbey location.
It’s wonderful to know that they were friendly, professional, and able to answer all of your questions while clearly explaining any unfamiliar procedures. We’re especially pleased to hear that the assessment went smoothly and painlessly, helping to make the experience a positive one from start to finish.
We’ll be sure to pass on your kind words to Dani, as they will be greatly appreciated.
If you have any further questions or need any additional assistance, please don’t hesitate to contact our Customer Service Advisors on 0800 652 2183 (UK) or 1800 937 499 (ROI).
Warm regards,
Thomas
Professional and informative
I met Neil Caines, he was polite and professional and very informative
1 de julho de 2026
Avaliação não solicitada
Resposta da Bluecrest Wellness
Good afternoon Andrew,
We’re delighted to hear that Neil Caines provided such a positive experience during your appointment.
It’s wonderful to know that you found him polite, professional, and informative throughout your assessment. Ensuring our customers feel well informed and supported is very important to us, and we’ll be sure to pass on your kind words to Neil.
If you have any further questions or need any additional assistance, please don’t hesitate to contact our Customer Service Advisors on 0800 652 2183 (UK) or 1800 937 499 (ROI).
Warm regards,
Thomas
Sharon J welcomed me
Sharon J welcomed me, was very, nice, polite and explained everything section of the procedures as we went along
2 de julho de 2026
Avaliação não solicitada
Resposta da Bluecrest Wellness
Good afternoon Wendy,
We’re delighted to hear that Sharon made such a positive impression during your appointment.
It’s wonderful to know that she was welcoming, polite, and took the time to explain each stage of the assessment as you progressed through it. Helping our customers feel informed and comfortable throughout their appointment is very important to us, so it’s great to hear this came across so well.
We’ll be sure to pass on your kind words to Sharon.
If you have any further questions or need any additional assistance, please don’t hesitate to contact our Customer Service Advisors on 0800 652 2183 (UK) or 1800 937 499 (ROI).
Warm regards,
Thomas
Fantastic Service
I had my health check in Farnborough on Saturday 20th June, with Emma Winter. Emma and her colleague were extremely professional and friendly, explaining everything thoroughly as we went through each step of the checks. I would definitely recommend their service.
20 de junho de 2026
Avaliação não solicitada
Resposta da Bluecrest Wellness
Good afternoon Linda,
We’re delighted to hear that you had such a positive experience during your health assessment.
It’s wonderful to know that Emma and her colleague were both professional and friendly, taking the time to explain each stage of the assessment thoroughly. Helping our customers feel informed and comfortable throughout their appointment is very important to us, so it’s great to hear this came across so well.
Thank you for your recommendation. We’ll be sure to pass on your kind words to Emma and the team.
If you have any further questions or need any additional assistance, please don’t hesitate to contact our Customer Service Advisors on 0800 652 2183 (UK) or 1800 937 499 (ROI).
Warm regards,
Thomas
Neil caines was great
Neil caines was great - knowledgeable and gentle with the blood test. An easy pleasant experience
2 de julho de 2026
Avaliação não solicitada
Resposta da Bluecrest Wellness
Good afternoon Sylvia,
We’re delighted to hear that Neil provided such a positive experience during your assessment.
It’s wonderful to know that you found him knowledgeable and that he made the blood test as comfortable as possible. We’re especially pleased to hear that the whole experience felt easy and pleasant for you.
We’ll be sure to pass on your kind words to Neil.
If you have any further questions or need any additional assistance, please don’t hesitate to contact our Customer Service Advisors on 0800 652 2183 (UK) or 1800 937 499 (ROI).
Warm regards,
Thomas
A seamless process
A seamless process. Easy to book and the app is great which holds all your data. Dani my assessor on the day was very knowledgeable and very friendly. She is a great representative for Bluecrest. Well done and thank you.
2 de julho de 2026
Avaliação não solicitada
Resposta da Bluecrest Wellness
Good afternoon Jay,
We’re delighted to hear that you found the whole process seamless, from booking your appointment through to your assessment.
It’s great to know that you found the app useful for keeping track of your health information, and that Dani made such a positive impression with her friendly and knowledgeable approach. We’re especially pleased to hear that she represented Bluecrest so well, and we’ll be sure to pass on your kind words to them.
Thank you for taking the time to share your feedback.
If you have any further questions or need any additional assistance, please don’t hesitate to contact our Customer Service Advisors on 0800 652 2183 (UK) or 1800 937 499 (ROI).
Warm regards,
Thomas
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