Really easy to book health test and seamless process when arriving for test. Ellissia did mine and my wife’s tests; she was very polite and friendly, and explained everything well. She also did a grea... Ver mais
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Veja o que dizem as avaliações
We had the ‘Discovery’ health assessment by Umar in Aylesbury. He was very friendly, explaining everything well & put us at ease. He listened to any concerns & took time to make us feel comfortable wh... Ver mais
A empresa respondeu
I had a great experience with Bluecrest. Richard was an excellent specialist in Brighton who was friendly, explained everything really clearly and was happy to support with any questions.
I had a really good experience at bluecrest wellness, especially because of Hanah. She was very kind and patient and took the time to explain everything so I could understand what was happening. She... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre Bluecrest Wellness
Escrito pela empresa
Our multi award-winning service helps people like you take control of their health.
We’ve undertaken over 560,000 health checks since we established in 2012, including tests for heart disease and stroke, cancer risk, cholesterol, diabetes, liver function, kidney function, digestive disorders, bowel health, anaemia and much more.
We aim to inspire and motivate our customers to make the right decisions about their health now in order to live healthier, happier and longer lives. We position ourselves as the UK adult's partner in wellbeing, empowering people to take a proactive role in managing their own health.
Health MOTs Female Cancer Risk Male Cancer Risk Vitamins & Minerals
Convenient Locations
It’s our mission to make health confidence accessible to all. That’s why we’ve teamed up with a network of high-quality venues across the UK and Ireland, conveniently located in central areas with excellent parking and transport links. This ensures you can find a venue within 20 minutes of your home.
Detailed Results
Within 8 days of your appointment, your results will be available online through our My Wellness portal. Your printed report will be sent in the mail within 21 days. The report explains each test in detail, assigning every result a flag of green, amber, or red. It also provides follow-up advice on how you could improve your results.
24/7 GP Helpline
All of our health check packages provide you with unlimited access to a 24/7 GP helpline for a year after your appointment. From tummy upsets to travel advice, the service also covers prescriptions.
Informações de contato
5-9 Liverpool Gardens, BN11 1RY, Worthing, Reino Unido
- 0800 652 2183
- enquiries@bluecresthealth.com
- bluecrestwellness.com
4,7
Excelente
7 mil avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 98% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
its a real shame that blue crest…
its a real shame that blue crest customer service is so bad....I'm really thinking of going completely with BUPA.....the person that did the tests was good, but blue creast are part of easyfunding which i use to help fund my 8 years old girl guides with all voluntary workers. Bluecrest are signed up to it but refuse to pay even though its a tiny amount and i paid my bill immediately and alsi the subscription it makes me copncerned about what sort of company they really are.
23 de julho de 2026
Avaliação não solicitada
Resposta da Bluecrest Wellness
Good morning Paul,
Thank you for taking the time to share your feedback.
We're sorry to hear that you have been left with this impression of Bluecrest, particularly as you were pleased with the Health Assessment Specialist who carried out your appointment.
We would really like the opportunity to better understand what has happened and review the concerns you have raised. Unfortunately, we have been unable to locate your account from the information available within your review, which means we have not been able to contact you directly.
If you would be willing to discuss your experience with us, we would greatly appreciate it if you could either contact our Customer Service Advisors on 0800 652 2183 (UK) or 1800 937 499 (ROI), or provide a contact number so that we can reach out to you directly.
We genuinely want to understand your concerns and see how we can help.
Warm regards,
Thomas
Great experience
Great experience, Ruth was super professional & friendly.
21 de julho de 2026
Avaliação não solicitada
Resposta da Bluecrest Wellness
Good afternoon Alex,
We’re delighted to hear that you had a great experience during your appointment.
It’s wonderful to know that Ruth was both professional and friendly throughout your assessment. Helping our customers feel comfortable, informed, and well looked after is incredibly important to us, so we're pleased to hear that Ruth made such a positive impression.
We’ll be sure to pass on your kind words to Ruth, who I’m sure will be delighted to receive them.
Thank you for taking the time to share your feedback. Your comments are greatly appreciated.
If you have any further questions or need any additional assistance, please don’t hesitate to contact our Customer Service Advisors on 0800 652 2183 (UK) or 1800 937 499 (ROI).
Warm regards,
Thomas
Ruth and Jules were fantastic
Ruth and Jules were fantastic, made me feel at ease and were so knowledgeable. 😄👌😍
7 de agosto de 2026
Avaliação não solicitada
Resposta da Bluecrest Wellness
Good afternoon Steven,
We’re delighted to hear that Ruth and Jules made such a positive impression during your appointment.
It’s wonderful to know that they helped you feel at ease and that their knowledge and expertise contributed to such a positive experience. Providing a friendly, reassuring, and informative service is incredibly important to us, so we're pleased to hear that this was reflected throughout your assessment.
We’ll be sure to pass on your kind words to Ruth and Jules, who I’m sure will be delighted to receive them.
Thank you for taking the time to share your feedback. Your comments are greatly appreciated.
If you have any further questions or need any additional assistance, please don’t hesitate to contact our Customer Service Advisors on 0800 652 2183 (UK) or 1800 937 499 (ROI).
Warm regards,
Thomas
Thankyou Heidi s x
I had my assessment with my daughter this morning Heidi was warm , friendly and very knowledgeable. My daughter was nervous having her blood taken but Heidi made her feel at ease . Great experience
19 de agosto de 2026
Avaliação não solicitada
Resposta da Bluecrest Wellness
Good Afternoon Hannah
Thank you for your rating and for taking the time to leave a review.
We're delighted to hear that Heidi helped both you and your daughter feel comfortable and at ease during your appointments. We'll be sure to share your kind comments with her.
Kind Regards,
Rob
Heidi was excellent
Heidi was approachable, friendly and put me at ease (not great with blood tests). Explained everything well and set expectations for results.
19 de agosto de 2026
Avaliação não solicitada
Resposta da Bluecrest Wellness
Good Afternoon Chris,
Thank you for your rating and for taking the time to leave a review.
We're delighted to hear that Heidi helped you feel at ease throughout your appointment. We'll be sure to share your kind comments with her.
Kind Regards,
Rob
Bluecrest testing in Bristol
Great experience with Joji in Bristol, friendly & professional with a lot in insight into the tests themselves and what they would show me about my health. I have since received my report which is very in-depth & informative. Will definitely use Bluecrest again in the future.
7 de agosto de 2026
Avaliação não solicitada
Resposta da Bluecrest Wellness
Good Afternoon,
Thank you for your rating and for taking the time to leave a review.
We're delighted to hear that Joji provided such a friendly and professional experience. We'll be sure to share your kind comments with him, and we're pleased to know you'll be choosing Bluecrest Wellness again in the future.
Kind Regards,
Rob
Sunita was excellent
Sunita was excellent, quick and knowledgeable!
18 de agosto de 2026
Avaliação não solicitada
Resposta da Bluecrest Wellness
Good afternoon Johan,
We’re delighted to hear that you had such a positive experience with Sunita during your appointment.
It’s wonderful to know that she was knowledgeable, efficient, and provided such excellent service throughout your assessment. Helping our customers feel informed, comfortable, and well looked after is incredibly important to us, so we're pleased to hear that Sunita made such a positive impression.
We’ll be sure to pass on your kind words to Sunita, who I’m sure will be delighted to receive them.
If you have any further questions or need any additional assistance, please don’t hesitate to contact our Customer Service Advisors on 0800 652 2183 (UK) or 1800 937 499 (ROI).
Warm regards,
Thomas
This is now Disappointing experience after using Bluecrest three timesmy third health assessment…
This is now my third health assessment with Bluecrest, and unfortunately I feel the service and overall experience simply do not match the price being charged.
This time I paid £308 in total, which included £75 for a GP consultation. I was very disappointed to discover that the consultation is only 15 minutes. For £75, that already feels extremely poor value for what is essentially a very short conversation about results I have paid hundreds of pounds to obtain.
The process of actually arranging the consultation makes it even worse. I had to wait for my results to become available before I could proceed, and rather than being presented with available appointment times and simply choosing one that suits me, I was allocated a time. If that time isn't convenient, I then have to call another telephone number to rearrange it. In 2026, for a private healthcare service at this price point, I genuinely don't understand why customers cannot simply select an available GP appointment online.
The physical environment was disappointing as well. My assessment was at a Zone 1 London location, yet the room I was seen in was in poor condition and parts of it looked like they were falling apart. When you're paying hundreds of pounds for a private health assessment, you expect a clean, professional and appropriately maintained clinical environment. The location may sound premium on paper, but the room certainly did not feel premium.
What frustrates me most is that I've used Bluecrest three times. I'm not a first-time customer judging the company from a single experience. I've repeatedly chosen them and paid for their service, yet I don't feel that repeat customers are treated particularly well or that the overall experience reflects the amount of money being spent.
The actual health report contains a lot of useful information, and this review isn't a criticism of every individual member of staff. My issue is with the overall service surrounding the assessment: the pricing, the very short paid GP consultation, the unnecessarily awkward booking system and the standard of the venue.
At £308, I expected the experience to feel like professional private healthcare. Instead, too much of it feels cheaply organised despite the premium price.
After three assessments, I'm now seriously questioning whether I would use Bluecrest again.
12 de agosto de 2026
Avaliação não solicitada
Resposta da Bluecrest Wellness
Good afternoon,
Thank you for taking the time to share such detailed feedback.
Firstly, I would like to sincerely apologise that your most recent experience did not meet your expectations. We are particularly concerned to hear that, after three assessments with Bluecrest, you feel that the overall service no longer reflects the level of quality or value you would expect.
We appreciate the concerns you have raised regarding several aspects of your experience, including the GP consultation, the booking process, the condition of the venue, and the overall customer journey. We can understand why these issues would be frustrating, especially as a returning customer who has continued to place their trust in us over a number of years.
We genuinely want the opportunity to review your experience in full and see what we can do to put things right. To allow us to investigate further, we have requested some additional information so that we can locate your account and the assessment in question. Once we have this information, we will be able to carry out a more detailed review of the concerns you have highlighted.
Thank you again for taking the time to raise these issues with us. Customer feedback is invaluable in helping us improve our services, and we appreciate the honesty and detail you have provided.
We hope to speak with you soon and work towards a resolution.
Warm regards,
Thomas
Friendly and informative health review
Friendly and informative health review. Sally and Sharon provided all necessary information and answered the questions that I had.
17 de agosto de 2026
Avaliação não solicitada
Resposta da Bluecrest Wellness
Good afternoon David,
We’re delighted to hear that you had such a positive experience during your health assessment.
It’s wonderful to know that Sally and Sharon were both friendly and informative, taking the time to provide all the information you needed and answer your questions. Helping our customers feel informed, supported, and comfortable throughout their appointment is incredibly important to us, so we're pleased to hear that this was reflected in your experience.
We’ll be sure to pass on your kind words to Sally and Sharon, who I’m sure will be delighted to receive your feedback.
If you have any further questions or need any additional assistance, please don’t hesitate to contact our Customer Service Advisors on 0800 652 2183 (UK) or 1800 937 499 (ROI).
Warm regards,
Thomas
The location in east Edinburgh was easy…
The location in east Edinburgh was easy to find and parking was simple. Kirsty was an excellent host, very friendly and professional, making me feel comfortable and clear with instructions.
16 de agosto de 2026
Avaliação não solicitada
Resposta da Bluecrest Wellness
Good afternoon Adam,
We’re delighted to hear that you had such a positive experience during your appointment.
It’s wonderful to know that the venue was easy to find and that parking was straightforward, helping to make your visit as convenient as possible. We're especially pleased to hear that Kirsty provided such excellent service, with their friendly and professional approach helping you feel comfortable and well-informed throughout the assessment.
We’ll be sure to pass on your kind words to Kirsty, who I’m sure will be delighted to receive them.
Thank you for taking the time to share your feedback. Your comments are greatly appreciated.
If you have any further questions or need any additional assistance, please don’t hesitate to contact our Customer Service Advisors on 0800 652 2183 (UK) or 1800 937 499 (ROI).
Warm regards,
Thomas
Great service and comprehensive check up
Jodie Evans was welcoming, warm, and professional. She clearly explained what was involved and put me at ease straight away. The Blue crest Wellness Health Assessment gives you a comprehensive and easy to understand set of results and pointers for improvement.
29 de julho de 2026
Avaliação não solicitada
Resposta da Bluecrest Wellness
Good afternoon Ian,
We’re delighted to hear that you had such a positive experience with Jodie during your appointment.
It’s wonderful to know that Jodie was welcoming, warm, and professional, and that they helped put you at ease from the outset. Taking the time to clearly explain the assessment process and ensure our customers feel comfortable throughout is incredibly important to us, so we're pleased to hear that this was reflected in your experience.
We're also delighted that you found the Health Assessment results comprehensive, easy to understand, and helpful in identifying areas for improvement. Providing clear and actionable health information is a key part of what we do.
We’ll be sure to pass on your kind words to Jodie, who I’m sure will be delighted to receive them.
If you have any further questions or need any additional assistance, please don’t hesitate to contact our Customer Service Advisors on 0800 652 2183 (UK) or 1800 937 499 (ROI).
Warm regards,
Thomas
Great and efficient
Sharon J was very friendly and approachable. Felt at ease
16 de agosto de 2026
Avaliação não solicitada
Resposta da Bluecrest Wellness
Good afternoon Antoinette,
We’re delighted to hear that Sharon made such a positive impression during your appointment.
It’s great to know that her friendly and approachable manner helped you feel comfortable and reassured throughout the assessment. We understand how important it is to feel at ease during a health check, so we're pleased that Sharon helped create such a relaxed and welcoming experience.
We’ll be sure to share your kind feedback with Sharon, who I'm sure will be delighted to receive it.
If you have any further questions or need any additional assistance, please don’t hesitate to contact our Customer Service Advisors on 0800 652 2183 (UK) or 1800 937 499 (ROI).
Warm regards,
Thomas
My experience booking my health assessment
My experience booking my health assessment with Bluecrest was super easy. My nurse, Kirsty Wells, was absolutely lovely and made me feel completely informed and at ease during my appointment. The whole process was a breeze and such a good service to use for peace of mind and preventative care.
16 de agosto de 2026
Avaliação não solicitada
Resposta da Bluecrest Wellness
Good afternoon Catherine,
We’re delighted to hear that you had such a positive experience with Bluecrest from start to finish.
It’s wonderful to know that you found the booking process straightforward and hassle-free. We're especially pleased to hear that Kirsty made such a positive impression, helping you feel informed, comfortable, and at ease throughout your appointment. Providing a friendly, professional, and reassuring experience is incredibly important to us, so it's great to know that this was reflected in your visit.
We're also delighted that you found the assessment valuable for both peace of mind and preventative care. Helping customers take a proactive approach to their health is at the heart of what we do.
We’ll be sure to pass on your kind words to Kirsty, who I’m sure will be delighted to receive them.
If you have any further questions or need any additional assistance, please don’t hesitate to contact our Customer Service Advisors on 0800 652 2183 (UK) or 1800 937 499 (ROI).
Warm regards,
Thomas
Many thanks to Kirsty Sharp
Many thanks to Kirsty Sharp, who was friendly, professional, punctual and made me feel perfectly at ease during my Health Assessment. Many thanks and happy to recommend.
14 de agosto de 2026
Avaliação não solicitada
Resposta da Bluecrest Wellness
Good afternoon,
We’re delighted to hear that you had such a positive experience with Kirsty during your Health Assessment.
It’s wonderful to know that Kirsty was friendly, professional, and punctual, and that she helped you feel completely at ease throughout your appointment. Creating a comfortable and reassuring experience for our customers is incredibly important to us, so we're pleased to hear that this was reflected in your visit.
We’ll be sure to pass on your kind words to Kirsty, who I’m sure will be delighted to receive them. Thank you also for your recommendation. It means a great deal to us.
If you have any further questions or need any additional assistance, please don’t hesitate to contact our Customer Service Advisors on 0800 652 2183 (UK) or 1800 937 499 (ROI).
Warm regards,
Thomas
Thank you to Ruth
Thank you to Ruth. An excellent consultation. I didn’t feel rushed & felt listened to. Ruth explained everything, she was very helpful & knowledgeable. A good experience all round. Thank you.
14 de agosto de 2026
Avaliação não solicitada
Resposta da Bluecrest Wellness
Good afternoon,
We’re delighted to hear that you had such a positive experience with Ruth during your appointment.
It’s wonderful to know that you felt listened to and never rushed throughout the consultation. Taking the time to explain results clearly, answer questions, and ensure our customers feel comfortable and informed is incredibly important to us, so we're pleased to hear that Ruth's helpful and knowledgeable approach made such a positive impression.
We’ll be sure to pass on your kind words to Ruth, who I’m sure will be delighted to receive them.
Thank you for taking the time to share your feedback. We're delighted to hear that you had a good experience all round.
If you have any further questions or need any additional assistance, please don’t hesitate to contact our Customer Service Advisors on 0800 652 2183 (UK) or 1800 937 499 (ROI).
Warm regards,
Thomas
The ECG Problems
The ECG on my Complete package was highlighted by them as concerning. I had to pay for another test and a consultation with a consultant cardiologist who found nothing wrong. His people had performed a 12 lead test. He criticised the 6 lead test by Bluecrest and their lead positioning.
7 de julho de 2026
Avaliação não solicitada
Resposta da Bluecrest Wellness
Good afternoon,
Thank you for taking the time to share your feedback.
We're very sorry to hear about your experience. We understand how worrying it can be to receive an ECG result that indicates further investigation may be needed, and we appreciate the concern this may have caused. We're pleased to hear that, following further assessment with your cardiologist, no underlying issues were identified.
We also appreciate the feedback you have shared regarding the ECG process and the comments provided by the cardiologist. We take feedback such as this seriously and would welcome the opportunity to understand more about your experience so that we can review it further and identify any areas where improvements may be made.
If you would be willing to discuss this with us, please contact our Customer Service Advisors on 0800 652 2183 (UK) or 1800 937 499 (ROI) at a time convenient for you, and we will be happy to assist.
Once again, please accept our sincere apologies for any concern or frustration this experience may have caused.
Warm regards,
Thomas
I had a full health assessment with…
I had a full health assessment with Bluecrest and had a really positive experience. Everything was handled professionally and the whole process was very well organised. Ryan, who carried out my tests, was friendly, professional and made me feel comfortable throughout. I was very happy with the service and would definitely recommend Bluecrest.
12 de agosto de 2026
Avaliação não solicitada
Resposta da Bluecrest Wellness
Good afternoon Jurgita,
We’re delighted to hear that you had such a positive experience during your full health assessment with us.
It’s wonderful to know that you found the process professional, well organised, and straightforward from start to finish. We're especially pleased to hear that Ryan provided such excellent service, helping you feel comfortable throughout the appointment with their friendly and professional approach.
We’ll be sure to pass on your kind words to Ryan, who I’m sure will be delighted to receive them.
Thank you for taking the time to share your feedback and for your recommendation. It is greatly appreciated by the whole team.
If you have any further questions or need any additional assistance, please don’t hesitate to contact our Customer Service Advisors on 0800 652 2183 (UK) or 1800 937 499 (ROI).
Warm regards,
Thomas
Kirsty Sharp was really helpful and…
Kirsty Sharp was really helpful and friendly, explaining everything with patience and care.
11 de agosto de 2026
Avaliação não solicitada
Resposta da Bluecrest Wellness
Good afternoon Jason,
We’re delighted to hear that you had such a positive experience with Kirsty during your appointment.
It’s wonderful to know that Kirsty was friendly, helpful, and took the time to explain everything with patience and care. Helping our customers feel comfortable, informed, and supported throughout their assessment is incredibly important to us, so we're pleased to hear that this was reflected in your visit.
We’ll be sure to pass on your kind words to Kirsty, who I’m sure will be delighted to receive them.
If you have any further questions or need any additional assistance, please don’t hesitate to contact our Customer Service Advisors on 0800 652 2183 (UK) or 1800 937 499 (ROI).
Kind regards,
Thomas
Great treatment from Louise today
Great treatment from Louise today
Very professional and efficient
Clear and concise
Excellent service in Harrogate
12 de agosto de 2026
Avaliação não solicitada
Resposta da Bluecrest Wellness
Good afternoon John,
We’re delighted to hear that you received such excellent service from Louise during your appointment in Harrogate.
It’s wonderful to know that Louise was professional, efficient, and provided clear and concise information throughout your assessment. Helping our customers feel informed, comfortable, and well-supported is incredibly important to us, so we're pleased to hear that this was reflected in your experience.
We’ll be sure to pass on your kind words to Louise, who I’m sure will be delighted to receive them.
If you have any further questions or need any additional assistance, please don’t hesitate to contact our Customer Service Advisors on 0800 652 2183 (UK) or 1800 937 499 (ROI).
Warm regards,
Thomas
Wellness visit
Had a good visit my self and my wife and Kirsty sharp was very informative and helpful .
Regards billy
11 de agosto de 2026
Avaliação não solicitada
Resposta da Bluecrest Wellness
Good afternoon Billy,
We’re delighted to hear that both you and your wife had a positive experience during your appointment.
It’s wonderful to know that Kirsty was informative and helpful throughout your assessment. Helping our customers feel well-informed, supported, and comfortable is incredibly important to us, so we're pleased to hear that Kirsty helped make your visit such a positive one.
We’ll be sure to pass on your kind words to Kirsty, who I’m sure will be delighted to receive them.
If you have any further questions or need any additional assistance, please don’t hesitate to contact our Customer Service Advisors on 0800 652 2183 (UK) or 1800 937 499 (ROI).
Warm regards,
Thomas
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