Bluecrest Wellness Avaliações 

Resposta da Bluecrest Wellness

29 de jul. de 2026

Good afternoon Jonathan,

We’re delighted to hear that you had such a positive experience during your appointment.

It’s wonderful to know that everything was explained clearly and that you felt comfortable throughout. Helping our customers feel informed, reassured, and at ease is incredibly important to us, so we're pleased to hear that this came across so well.

Thank you for taking the time to share your feedback and for your recommendation. Your kind comments are greatly appreciated and will be shared with the team.

If you have any further questions or need any additional assistance, please don’t hesitate to contact our Customer Service Advisors on 0800 652 2183 (UK) or 1800 937 499 (ROI).

Warm regards,
Thomas

Resposta da Bluecrest Wellness

29 de jul. de 2026

Good afternoon Mark,

We’re delighted to hear that you had such a positive experience during your annual appointment.

It’s wonderful to know that Emma and Heidi were both professional and welcoming, helping to make the whole process seamless and comfortable from start to finish. Creating a relaxed and reassuring environment is very important to us, so we're pleased that their approach made such a positive impression.

We're especially pleased to hear that your blood draw was completely painless. We understand that this can often be a source of anxiety for some customers, so it's fantastic to know that the experience exceeded your expectations.

We’ll be sure to pass on your kind words to Emma and Heidi, who I’m sure will be delighted to receive them. Thank you also for your recommendation.

If you have any further questions or need any additional assistance, please don’t hesitate to contact our Customer Service Advisors on 0800 652 2183 (UK) or 1800 937 499 (ROI).

Warm regards,
Thomas

Resposta da Bluecrest Wellness

29 de jul. de 2026

Good afternoon Alistair,

We’re delighted to hear that you had such a positive experience during your appointment.

It’s wonderful to know that the Health Assessment Specialist was upbeat, friendly, and brought a great sense of humour to the appointment. Helping our customers feel relaxed and comfortable is very important to us, so we're pleased to hear that their approach helped create such an enjoyable experience.

Thank you for taking the time to share your feedback. We will be sure to pass your kind comments on to the team.

If you have any further questions or need any additional assistance, please don’t hesitate to contact our Customer Service Advisors on 0800 652 2183 (UK) or 1800 937 499 (ROI).

Warm regards,
Thomas

Resposta da Bluecrest Wellness

29 de jul. de 2026

Good afternoon Kris,

We’re delighted to hear that your appointment was quicker and easier than you expected.

It’s wonderful to know that you found the process informative and that all of your questions were answered throughout the assessment. Helping our customers feel informed and comfortable is very important to us, so we're pleased that this was reflected in your experience.

We're especially pleased to hear that Kirsty made such a positive impression. It’s great to know that her friendly approach helped put you at ease, and we're glad the blood test went smoothly too.

We’ll be sure to pass on your kind words to Kirsty, who I’m sure will be delighted to receive them.

If you have any further questions or need any additional assistance, please don’t hesitate to contact our Customer Service Advisors on 0800 652 2183 (UK) or 1800 937 499 (ROI).

Warm regards,
Thomas

Resposta da Bluecrest Wellness

28 de jul. de 2026

Good afternoon Kathy,

We’re delighted to hear that you chose Bluecrest to gain a better understanding of your health and that you found the whole process simple and straightforward from start to finish.

It’s wonderful to know that the booking process was easy, the app was user-friendly, and that Richard helped make your appointment a relaxing and informative experience. Taking the time to explain each stage of the assessment and help customers feel at ease is incredibly important to us, so we're pleased to hear that Richard delivered such excellent service.

We're also pleased that your results arrived promptly and that you found them comprehensive and valuable. It's great to hear that you've already arranged your next annual assessment and interim check-up.

We’ll be sure to pass on your kind words to Richard and the wider team, who will be delighted to receive your feedback. Thank you also for your recommendation.

If you have any further questions or need any additional assistance, please don’t hesitate to contact our Customer Service Advisors on 0800 652 2183 (UK) or 1800 937 499 (ROI).

Warm regards,
Thomas

Resposta da Bluecrest Wellness

27 de jul. de 2026

Good afternoon Martin,

We’re delighted to hear that you were greeted by Guy again this year and that he provided another positive experience during your appointment.

It’s wonderful to know that his calm and friendly approach helped put you at ease, and we're especially pleased to hear that he was able to take your blood sample without any difficulty. We appreciate that this can sometimes be a source of concern, so it's great to know that Guy made the process as comfortable as possible.

We're also pleased to hear that he took the time to explain the optional heart tests in a clear and understandable way, helping you make an informed decision without feeling pressured. Providing helpful, easy-to-understand information is incredibly important to us.

We’ll be sure to pass on your kind words to Guy, who I'm sure will be delighted to receive them.

If you have any further questions or need any additional assistance, please don’t hesitate to contact our Customer Success Advisors on 0800 652 2183 (UK) or 1800 937 499 (ROI).

Warm regards,
Thomas

Resposta da Bluecrest Wellness

27 de jul. de 2026

Good afternoon Sauray,

We’re delighted to hear that you had such a positive experience with Stacey during your Health assessment.

It’s wonderful to know that Stacey’s friendly approach helped make the whole experience easy and comfortable for you. Creating a welcoming and supportive environment is very important to us, so we're pleased to hear that this came across throughout your appointment.

We’ll be sure to pass on your kind words to Stacey, who I’m sure will be delighted to receive them. Thank you also for your recommendation. It's great to hear that you found the assessment valuable in providing further insights into your health.

If you have any further questions or need any additional assistance, please don’t hesitate to contact our Customer Service Advisors on 0800 652 2183 (UK) or 1800 937 499 (ROI).

Warm regards,
Thomas

Resposta da Bluecrest Wellness

27 de jul. de 2026

Good afternoon Rachel,

We’re delighted to hear that you and your mother had such a positive experience during your recent appointment.

It’s wonderful to know that Ruth provided a friendly and professional service, taking the time to explain each aspect of the assessment and guide you through the process with confidence and expertise. Helping our customers feel informed, comfortable, and supported throughout their appointment is incredibly important to us, so we're pleased to hear that Ruth delivered such a fantastic experience.

We’ll be sure to pass on your kind words to Ruth, who I’m sure will be delighted to receive them. Thank you also for your recommendation and for choosing Bluecrest for your yearly assessments.

If you have any further questions or need any additional assistance, please don’t hesitate to contact our Customer Service Advisors on 0800 652 2183 (UK) or 1800 937 499 (ROI).

Warm regards,
Thomas

Resposta da Bluecrest Wellness

27 de jul. de 2026

Good afternoon Mike,

We’re delighted to hear that Jenny made such a positive impact during your appointment.

It’s wonderful to know that they helped put you at ease straight away, particularly as you were feeling nervous about your blood test. Taking the time to reassure customers, keep them informed, and provide a calm and supportive experience is incredibly important, so we're pleased to hear that Jenny did this so well.

We’ll be sure to pass on your kind words to Jenny, who I’m sure will be delighted to receive them.

If you have any further questions or need any additional assistance, please don’t hesitate to contact our Customer Service Advisors on 0800 652 2183 (UK) or 1800 937 499 (ROI).

Warm regards,
Thomas

Resposta da Bluecrest Wellness

24 de jul. de 2026

Good Afternoon Luke,

Thank you for taking the time to leave such a lovely review.

We're delighted to hear that you had a positive experience with Heidi. It's wonderful to know that she helped you feel at ease from the moment you arrived and that her friendly, knowledgeable and professional approach made such a positive impression. Creating a comfortable and reassuring environment for our customers is very important to us, so it's great to hear this was reflected throughout your health assessment.

We will be sure to share your kind feedback with Heidi, who will be delighted to receive your comments.

Thank you again for your support.

Kind Regards,
Thomas

Resposta da Bluecrest Wellness

24 de jul. de 2026

Good Afternoon Dany,

Thank you for taking the time to leave us a review.

We're delighted to hear that Ryan provided such a positive experience and made your health assessment both helpful and efficient from start to finish. Ensuring our customers feel supported and well informed throughout their appointment is very important to us, so it's particularly rewarding to hear that the information provided has helped you make lifestyle changes that have made a real difference.

We will be sure to share your kind feedback with Ryan, who will be pleased to know the positive impact your assessment has had.

Thank you again for your support.

Kind Regards,
Thomas

Resposta da Bluecrest Wellness

24 de jul. de 2026

Good Afternoon Bradley,

Thank you for taking the time to leave such a positive review.

We're delighted to hear that you received excellent service from Ruth. It's wonderful to know that she was both professional and friendly, and that she took the time to explain everything in detail while providing helpful support throughout your health assessment. Ensuring our customers feel informed and comfortable during their appointment is extremely important to us, so we're pleased this was reflected in your experience.

We will be sure to pass on your kind feedback to Ruth, who will be delighted to hear your comments.

Thank you again for your support.

Kind Regards,
Thomas

Resposta da Bluecrest Wellness

24 de jul. de 2026

Good Afternoon Dan,

Thank you for taking the time to leave us a review.

We're delighted to hear that you had such a positive experience with Alexei. It's wonderful to know that he was friendly, informative, and took the time to answer all of your questions, helping you feel at ease throughout your health assessment.

Providing clear information and a comfortable experience is very important to us, so we're pleased this was reflected in your appointment.

We will be sure to share your kind feedback with Alexei, who will be delighted to hear your comments.

Thank you again for your support.

Kind Regards,
Thomas

Resposta da Bluecrest Wellness

24 de jul. de 2026

Good afternoon Robert,

We’re delighted to hear that Sharon and Kelly made such a positive impression during your appointment.

It’s wonderful to know that their warm and hospitable approach helped create a welcoming experience. We understand how important it is for customers to feel comfortable and at ease throughout their assessment, so we're pleased that Sharon and Kelly delivered such a positive service.

We’ll be sure to pass on your kind words to both Sharon and Kelly, who I’m sure will be delighted to receive them.

If you have any further questions or need any additional assistance, please don’t hesitate to contact our Customer Service Advisors on 0800 652 2183 (UK) or 1800 937 499 (ROI).

Warm regards,
Thomas

Resposta da Bluecrest Wellness

24 de jul. de 2026

Good afternoon Mark,

We’re delighted to hear that you had such a positive experience at your recent assessment.

It’s wonderful to know that Sarah provided a professional, friendly, and reassuring service throughout your assessment. Creating a welcoming environment where customers feel comfortable and well-informed is very important to us, so we're pleased that Sarah helped make your experience such a positive one.

We're also pleased to hear that your results arrived promptly and that you found them comprehensive and informative.

We’ll be sure to pass on your kind words to Sarah, who I’m sure will be delighted to receive them.

If you have any further questions or need any additional assistance, please don’t hesitate to contact our Customer Service Advisors on 0800 652 2183 (UK) or 1800 937 499 (ROI).

Warm regards,
Thomas

Resposta da Bluecrest Wellness

Atualizado em 24 de jul. de 2026

Good Afternoon Marian,

Thank you for taking the time to share your feedback. We are sorry to hear that you remain dissatisfied with the outcome of your complaint and that your experience did not meet your expectations.

We would also like to apologise for the time taken to provide our response. As your concerns related to services provided by a third-party provider, we were required to refer the matter to them for investigation and follow their complaints process. Whilst this can sometimes result in longer response times while a full and thorough review is carried out, we do everything we can to keep you updated regarding the delay.

We appreciate that, having now received our response, you remain unhappy with the outcome. Whilst it would not be appropriate for us to discuss the specific details of your complaint within this correspondence, we would like to reassure you that each of the concerns you raised were reviewed and investigated, and our findings were provided to you in our response.

As part of our service, we provide preventative health assessments designed to provide a snapshot of your current health and wellbeing. These assessments can help to identify potential risk factors or areas that may benefit from further attention. However, they are not intended to diagnose medical conditions or replace ongoing medical care. For this reason, where a result falls outside the 'normal' clinical range or raises a potential concern, it is standard practice for us to recommend that customers consult their own GP or healthcare professional. This ensures that any necessary clinical assessment, further investigations, diagnostic testing, or ongoing treatment can be considered within the appropriate healthcare setting.

Our recommendations are made with your safety in mind and to ensure individuals receive the most appropriate level of medical review and support.

If you feel there are aspects of your complaint that have not been fully considered, or if there is any additional information you would like us to review, we would be happy to carry out a further review of the matter. Please do not hesitate to contact us directly if you would like to discuss this further.

Kind Regards,
Rob

Resposta da Bluecrest Wellness

Atualizado em 24 de jul. de 2026

Good afternoon Chloe,

We’re delighted to hear that you and your companion had such a positive experience during your assessment in Blackpool.

It’s wonderful to know that Joanne was friendly, helpful, professional, and informative throughout your assessment. We understand how important it is to feel comfortable and well-informed during your appointment, so we're pleased to hear that Joanne made the whole process straightforward and enjoyable.

We’ll be sure to pass on your kind words to Joanne, who I’m sure will be delighted to receive them. Thank you also for your recommendation, it is greatly appreciated.

If you have any further questions or need any additional assistance, please don’t hesitate to contact our Customer Service Advisors on 0800 652 2183 (UK) or 1800 937 499 (ROI).

Warm regards,
Thomas

Resposta da Bluecrest Wellness

24 de jul. de 2026

Good morning Jason,

We’re delighted to hear that Fiona made such a positive impression during your health assessment.

It’s wonderful to know that they took the time to explain everything clearly and in detail, helping to make the experience both interesting and enjoyable. We understand that health assessments can sometimes feel daunting, so creating a welcoming and informative environment is very important to us. We're pleased to hear that Fiona helped make your appointment such a positive one.

We’ll be sure to pass on your kind words to Fiona, who I’m sure will be delighted to receive them.

If you have any further questions or need any additional assistance, please don’t hesitate to contact our Customer Service Advisors on 0800 652 2183 (UK) or 1800 937 499 (ROI).

Warm regards,
Thomas

Resposta da Bluecrest Wellness

22 de jul. de 2026

Good Morning Caroline,

Thank you for your wonderful feedback. We are delighted to hear that Alexei provided such a positive experience during your appointment at Hawkwell House.

We are thrilled to hear that his patient, kind and professional approach helped put you at ease and provided reassurance throughout your assessment. We will make sure Alexei and his manager see your kind feedback!

Thank you for your recommendation and for taking the time to share your experience.

Kind Regards,
Rob

Resposta da Bluecrest Wellness

22 de jul. de 2026

Good morning, Mr Morgan,

Thank you for taking the time to share your feedback. We're sorry to hear your experience left you feeling this way, and we take all customer concerns seriously.

Bluecrest's services are designed to be preventative assessments rather than diagnostic screenings. Our aim is to flag potential areas of risk early, based on established clinical markers, so that customers have the information they need to discuss with their GP if they choose to. A flag on a report reflects a combination of factors assessed against recognised clinical thresholds and isn't intended as a diagnosis or a judgement on someone's overall health or fitness. We understand it can feel frustrating to receive an Amber or Red flag when you feel well and lead an active lifestyle, and we appreciate that this can be an unsettling experience.

We can confirm that your complaint has been reviewed thoroughly by our clinical team as part of our formal complaints process, and a full response was provided directly to you outlining the findings of our investigation. Whilst we have completed a full investigation into your concerns, it would not be appropriate to discuss the details of your individual concerns here.

Thank you again for your feedback.

Kind regards,
Ben