Bobbin® Avaliações 

Dispatched quickly and excellent quality product - easy to adjust to fit my head perfectly and feels very sturdy

Bike arrived, box crumpled , basket had mould on it. Company agreed to replace it, and responded to emails swiftly, but didn't feel compensation/discount was appropriate despite the condition the bike came in which i was unimpressed with.

Basket on bike went mouldy after less than 7 months kept in the garage. Bobbin refuse to replace the basket even though this is supposed to be an outside play thing. No care instructions for the basket on either their website or the bike manual to say this needs to be kept indoors which was acknowledged by Bobbin. Customer service not interested in your consumer rights. STAY CLEAR!!! Prompt scripted reply…

Delivered very quickly to the north of Scotland despite the recent snow and ice conditions.

Got the bike built by a local bike shop, I don't trust my bike building abilities and the ride home was very comfortable and everything I expected from other reviews and what the dealer promised.

Excellent value for money in my opinion.

My daughter loves her new bike! It’s beautifully made and very pretty.

The only problem, no fault of Bobbin, was that the delivery kept being delayed so didn’t arrive in time.

Fantastic bike. Arrived quickly and my daughter loves it. Thank you

Great bike, perfect for our granddaughter. Well packaged and easy to assemble. The only micro niggle I have is that it would be nice to have assembly details pertinent to to the particular bike, not a generic one.

The cycles are pure quality; website easy to use and navigate with very quick delivery.

We bought this bike for our granddaughter for her 2nd birthday. What an amazing company!!! The bike was delivered very quickly and the quality of the bike itself is brilliant both in the design and the bike itself. She absolutely loved it!
The product, price and quality is outstanding! I would highly recommend.

Bought a balance bike for my 3 year old daughter as her main Christmas present. assembled it pumped tyres up to recommended PSI pressure.

Christmas morning comes, wheel the bike out for the reveal and the front tyre has gone flat.

No response until 6th January and the solution I was given was must be a puncture go buy a new inner tube..but we won't pay for the labour.

How does a brand new tyre out of the box have a puncture, was my response yet they ignored...probably because it was previously returned faulty one that they wouldn't care to admit.

Long story short, still waiting for them to collect and I imagine a painful wait and chase for a refund.

Update it’s now 20th of January and still awaiting them to reliably organise a collection. Which unsurprisingly is an absolute ordeal when you get one reply every other day

Easy to put together bike ordered for my 3 year old Grandson

Terrible experience- do not order from this company.

We ordered a bike for our 4 year old daughter for Christmas. We contacted immediately and provided pictures of the damages. We’re were told the could not send a replacement as the warehouse was closed- yet they continued to advertise for pre Christmas delivery online.

Our 4 year old was left without her main Christmas gift which wasn’t ideal and were told they’d contact us on the 5th January to arrange collection of the bike and a replacement. I have send serval emails, all of which have had no reply…
It is now the 12th January and our little girl still cannot use a product we paid for almost 30 days ago.

Bobbin area terrible company and do
Not care for customers at all.

AVOID. Sent wrong item and no support in terms of refund or return. I'm glad it was only a helmet as if I spent more I would be really annoyed that there return policy is so slow and non existent. Much better companies out there to buy from who you can return to much easier.

Very disappointed with this company, and is using a London number to scam. You call it ans it’s a generated man saying office closed even on opening times! I received my bike, taking 3+ hours to build, with parts chipped, rusted and cracked with the seat being ripped.

You complete the form online and get a reply back but as soon as you give move information they ghost you. I have been battling getting any support for over 3 weeks. With emails, calls and instagram with no one answering.

I would NOT recommend this company to anyone as these are expensive bikes!

I have been calling the number on their website, despite calling during their opening hours it says their office is closed. I sent 2 emails asking where my order was since I ordered 13 days ago and I didn’t receive a shipping notification but they didnt respond. My order is number 329157395

This Bike took me 3 hours to put together. The instructions are not great and nothing on YouTube to help you either. Doesn't come with a kick stand and the chain guard was cracked. Apart from this my daughter does love the bike albeit heavy for her to try and balance peddle on.

Fantastic bike, solid and robust. Would be 5 stars but the seat was slightly damaged on delivery.

Great bike quality and delivery

Fantastic thank you

Dreadful experience. Ordered a new helmet for my son but the tracking wasn't showing progress. The courier denied receiving the shipment and Bobbin were slow to respond. Despite the item still appearing for sale in website (albeit with 'low stock'), they couldn't be bothered to save one for me so now they just say the item is out of stock. Nearly three weeks later, the prices have shot up so Bobbin don't seem interested in supplying my order so just want to refund and tell me to watch the website. I've told them I'm happy to wait but they must be keen for me to pay 20% more.