Bockers & Pony Avaliações 

1.942
O TrustScore é 4.5 de um total de 5

4,6

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

The hamper was so beautiful..ordering was easy and both the recipient and I were kept informed of the delivery. I love this company and will always order from them..highly recommended

Avaliado com 2 de um total de 5 estrelas

Did not get what I expected. I ordered the Brownie Hamper. Missing was Charlotte Piper Freckle Bar Nina's Turkish Delight The Chocolate Pot Rocky road Bitesize Salted Caramel Coffee Treats Or... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Apart from 1 hiccup which was recovered beautifully, Bockers & Pony have been amazing. Thankyou. My Dad recently passed away and I've been able to bring some happiness to Mum at Mother's Day and h... Ver mais

Avaliado com 5 de um total de 5 estrelas

Ordered from UK. This was a birthday gift. Great choices on the easy to use website. Arrived on time and watched the recipient open it online. He loved it and was impressed with the packaging. A... Ver mais

Detalhes da empresa

  1. Loja de Souvenirs
  2. Loja para Bebês
  3. Loja Infantil
  4. Loja de Hobbies

Informação fornecida por fontes externas variadas

Bockers & Pony deliver the most impressive hampers and gifts Australia wide. Immaculately packaged with super high quality products, our gift hampers are just perfect when you need to send a gift to a client or staff, or family and friends.


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,6

Todas as avaliações

(1.942)

2 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service as I had put a wrong delivery date when ordering online. A lovely customer service lady called Annie got it delivered the next day for me.

24 de janeiro de 2022
Avaliado com 5 de um total de 5 estrelas

Thank you

Fabulous! Sitting in Singapore - got a Champagne hamper delivered to a friend in Sydney. Got it delivered right on time, and when I wanted it delivered. Great packaging and seamless online experience! Thank you

21 de janeiro de 2022
Avaliado com 5 de um total de 5 estrelas

Excellent Service

This was my first time using Bockers & Pony. Payment and receipt came through quickly. Goods were delivered on the date promised. Overall I was extremely happy with the service.

17 de janeiro de 2022
Avaliado com 5 de um total de 5 estrelas

Very Accommodating

I had to make a last minute change to the shipping instructions and the support team couldn't have been more helpful; very much appreciated.

16 de janeiro de 2022
Avaliado com 5 de um total de 5 estrelas

Great service

Good range of products. Good communication and very helpful. Delivery options could be tailored to ensure a suitable delivery window for safe receipt of the hamper by the recipient.

12 de janeiro de 2022
Avaliado com 1 de um total de 5 estrelas

Unreliable and untrustworthy

Unreliable. The order was promised before Christmas but was not delivered until 10 January, after I complained. They never even called the number provided.

Looking at other reviews, I see positive comments under my name that I never wrote. Someone has been making up false reviews.

The company's reply, knowing I am overseas, is to give me a toll-free number that can't be called from my location.

11 de janeiro de 2022
logotipo da Bockers & Pony

Resposta da Bockers & Pony

Hello, we apologise that your hamper didn't arrive on time. Can you please contact our Customer Facing Team directly on 1300 502 340 so they can investigate further. We value your support - Team Bockers & Pony.

Avaliado com 3 de um total de 5 estrelas

All my Clients loved it!

It all came together really well and all of my clients absolutely loved it! Just forgot some of the message cards in the boxes we ordered so had to chase those people up. Other than that will 100% be returning again for future client gifts!

11 de janeiro de 2022
Avaliado com 1 de um total de 5 estrelas

My package never got delivered to my…

My package never got delivered to my friend for Christmas. There is no customer service number or email to reach them to figure it out either.

5 de janeiro de 2022
logotipo da Bockers & Pony

Resposta da Bockers & Pony

Hello, we apologise that your hamper didn't arrive on time. Can you please contact our Customer Facing Team directly on 1300 502 340 so they can investigate further. We value your support - Team Bockers & Pony.

Avaliado com 5 de um total de 5 estrelas

Last minute Christmas hamper order

I had to make a last minute order for a nice Christmas hamper and was able to get it from Bockers & Pony with express delivery. Nice hampers to choose from, easy to order and the delivery worked well. I also called them and received very friendly and professional help.

5 de janeiro de 2022
Avaliado com 5 de um total de 5 estrelas

I am from the US and was looking for a…

I am from the US and was looking for a gift basket to send to my friends in AU. This fit the bill perfectly and much to my surprise was super special to receive. Apparently, your reputation is that of excellence in AU. Thanks for making my friends smile.

4 de janeiro de 2022
Avaliado com 3 de um total de 5 estrelas

Undelivered package

One of my orders (3) did not arrive before Christmas and until now 5th of January 2022. I was assured the package will arrive before Christmas when I rang the office.
I have emailed the office about the problem and until now 5th of January 2022 there’s no reply. Office still close when I rang and may need to wait till 10th of January 2022.

4 de janeiro de 2022
logotipo da Bockers & Pony

Resposta da Bockers & Pony

Hello, we apologise that your hamper didn't arrive on time. Can you please contact our Customer Facing Team directly on 1300 502 340 so they can investigate further. We value your support - Team Bockers & Pony.

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