Bodycon Collection Avaliações 

248
•
O TrustScore é 3.5 de um total de 5

3,5

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Buyer beware - you can only get a store credit NO REFUNDS. This is not clearly indicated when you buy on app like Shop. It arrived late and therefore I didn't need anymore the occasion. Moreover they... Ver mais

Avaliado com 5 de um total de 5 estrelas

Bodycon have the most incredible online support. I had an issue with delivery and contacted them, they got back to me within 1 business day and had already rectified the issue. I will happily buy from... Ver mais

Avaliado com 5 de um total de 5 estrelas

Elle and the team did everything I needed to make sure I was wearing the amazing dress I ordered for my 40th birthday celebrations Elle, I can't thank you enough for your understanding, commun... Ver mais

Avaliado com 3 de um total de 5 estrelas

I ordered 2 pieces and unfortunately they weren’t quite right, one was damaged, so I invoked the return process for both items, soon realising I had to pay $15 for each in postage (however I could’ve... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de moda feminina

Escrito pela empresa

Welcome to BODYCON COLLECTION, your home for bandage and bodycon dresses, tops, skirts and outfit sets. From petite to plus size, find the perfect fit, for every figure. With worldwide shipping and 60-day returns, don't hesitate—step into the wardrobe you've always dreamed of today.


Informações de contato

3,5

Bom

O TrustScore é 3.5 de um total de 5

248 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 95% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,5

Todas as avaliações

(248)

129 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

Buyer beware - no REFUNDS

Buyer beware - you can only get a store credit NO REFUNDS. This is not clearly indicated when you buy on app like Shop. It arrived late and therefore I didn't need anymore the occasion. Moreover they charge $2.50 "restocking fee" as well. So now I'm stuck with losing $10 and a store credit for a store I dont' want anything from.

29 de setembro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Bodycon have the most incredible online…

Bodycon have the most incredible online support. I had an issue with delivery and contacted them, they got back to me within 1 business day and had already rectified the issue. I will happily buy from this trusted company and recommend them to anyone.

28 de setembro de 2026
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

Understand the return process

I ordered 2 pieces and unfortunately they weren’t quite right, one was damaged, so I invoked the return process for both items, soon realising I had to pay $15 for each in postage (however I could’ve consolidated into 1 bag and paid once). I received a credit for both items less an admin fee (so not the full value) which was also a little disappointing. I used the credits to purchase another couple of pieces which I’m very happy with, so all-in-all a positive experience but I spent much more than originally planned.

19 de agosto de 2026
logotipo da Bodycon Collection

Resposta da Bodycon Collection

Hi Rachel,

Thank you for your review. I’m sorry the returns process was not as expected, especially when you feel that one of your items arrived damaged.

We thoroughly review all orders before dispatch and assess any reported damage to determine the appropriate resolution and remedy, including an immediate replacement if appropriate.

Our returns policy outlines customer-paid shipping for standard returns to our local Australian returns address, along with a restocking fee to cover warehouse processing.

Please get in touch with our team if you’d like us to review how the damaged item was handled in line with our faulty item policy. We’d be happy to take another look.

Head of Customer Service
Bodycon Collection

Avaliado com 5 de um total de 5 estrelas

There are several things that I like…

There are several things that I like about BodyCon. The dresses are fabulous once you find your size. I am normally a size small in other dresses and I wear an XL in body con. Now that I know that, I am really enjoying shopping with them. Their customer service team is outstanding and responsive. I am very pleased. I have purchased five or six dresses so far, and I’m sure there are more in store for me! One small negative is one can never predict when their dress will arrive. Sometimes it comes in a couple of days and sometimes it takes a month.

21 de setembro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Love Elle and the team @ Bodycon

Elle and the team did everything I needed to make sure I was wearing the amazing dress I ordered for my 40th birthday celebrations

Elle, I can't thank you enough for your understanding, communication and compassion regarding my circumstances

Let alone the dresses are an amazing fit, price & quality!

Thanks again Elle and team Bodycon cx

11 de agosto de 2026
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Customer pays for exchanges

Very sad that Bodycon does not have a way to exchange a size without the customer paying. Very disappointed especially since the shirts and skirts do NOT run true to size. I am a true size 4 in everything I wear on bottom and a size small to xs on top and ordered a medium top that fit and the medium skirt did not fit. Too much hassle to order another skirt size that may not fit.

18 de agosto de 2026
logotipo da Bodycon Collection

Resposta da Bodycon Collection

Hi JJ,

Thank you for sharing your feedback. We’re sorry to hear the skirt wasn’t the right fit for you.

We offer a generous 60-day return window, which means we don’t hold items aside for direct exchanges. Once your return is approved, you’re welcome to choose your preferred size or style, subject to availability.

Our styles are designed to be figure-hugging, and we understand fit can vary between garments and personal preferences. If you need any assistance selecting a size or style for your next order, our team is always happy to help.

We also offer easily accessible local return hubs for our valued customers in the US to make the return process as simple as possible.

These details are outlined in our Returns Policy, and we truly appreciate your feedback.

Warm regards,
Head of Customer Service
Bodycon Collection

Avaliado com 3 de um total de 5 estrelas

it said that my total was 88.97 but…

it said that my total was 88.97 but it’s actually charging me 91.63 without telling me why…

7 de setembro de 2026
Avaliação não solicitada
logotipo da Bodycon Collection

Resposta da Bodycon Collection

Hi Alyssa,

That doesn’t sound right, and we’re sorry for any confusion around the total charged. We’ve been in touch to understand this further and to confirm which platform your purchase was made through, so we can look into the difference for you.

Please get back to our team with those details and we’ll be happy to assist.

Head of Customer Service
Bodycon Collection

Avaliado com 1 de um total de 5 estrelas

Product was defective

Product was defective. I took it up with BC team and they had another dispatched which arrived after I needed it. Absolutely ridiculous. Now I have one defective top that I don’t know what to do with and another I don’t want as the event I bought it for has passed and I’m out of the country for a month so can’t return it. Epic fail.

The products also came all the way from China with very poor courier communication, just said ‘sent’ and ‘delivered’. Pretty rubbish.

Just generally the merchandise feels cheap, plastic and like a waste of money. I’m regretful of having bought any of it.

22 de agosto de 2026
logotipo da Bodycon Collection

Resposta da Bodycon Collection

Hi Luc,

We’re sorry to hear your item arrived with a fault. As soon as this was brought to our attention, we arranged for a replacement to be dispatched straight away, as our aim is always to resolve these issues as quickly as possible.

We understand how disappointing it must have been that the replacement did not arrive in time for your event, and we sincerely apologise for the inconvenience caused.

Warm regards,
Head of Customer Service
Bodycon Collection

Avaliado com 5 de um total de 5 estrelas

Fabulous experience

Fabulous experience , lovely selection of wonderful products, plenty to choose from,with all sizes and several colours,easy to see your choice,just a fantastic site to browse through,thank you
Would recommend to anyone
Brilliant products,

5 de setembro de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Bought a size xl Isabella Bandage Midi…

Bought a size xl Isabella Bandage Midi Dress. Why would a bigger size dress have two tiny circles for the bust section. If you are an xl in a dress you're unlikely to have a bust size of AA. So unrealistic. Based in the UK so you're then charged for returns. The return process if you're based in the UK makes you not bother returning the item - the longest process ever!

24 de agosto de 2026
Avaliação não solicitada
logotipo da Bodycon Collection

Resposta da Bodycon Collection

Hi Charl,

We’re sorry to hear that the Isabella Bandage Midi Dress wasn’t the right fit for you.

This particular style is designed with fitted bra cups, which may not suit every bust shape or size. We have a range of styles without structured cups that are often better suited to fuller busts, and we’d be happy to help you find one you’ll feel more comfortable in.

As outlined in our Returns Policy, UK returns can be sent to either our US or Australian warehouse. We understand this can feel inconvenient, so please reach out to our team if you need any assistance with your return.

We’ll be happy to guide you through the process to get your preferred style to you.

Warm regards,
Head of Customer Service
Bodycon Collection

Avaliado com 5 de um total de 5 estrelas

I loved the dress!

I loved the dress!
I was amazed at how nice of the fabric was and the quality of construction.
I’d like it so much I’m going to get one in black.

8 de agosto de 2026
Avaliado com 2 de um total de 5 estrelas

Sizing on chest is way too small and if…

Sizing on chest is way too small and if you return an item they charge restock fee

8 de agosto de 2026
logotipo da Bodycon Collection

Resposta da Bodycon Collection

Hi Sof,

We’re so sorry to hear your order wasn’t the right fit. We’re here to help every customer find the perfect fit, and we understand that sizing, especially through the bust, can vary between styles and personal preferences.

We offer styles designed for fuller busts and those looking for additional coverage, and our team would be happy to assist with recommendations for a future order.

As outlined in our Returns Policy, a small restocking fee applies to eligible returns to help cover the handling, inspection, and processing by our hardworking warehouse team. We also offer unlimited returns within our returns policy timeframe, so you have flexibility to find a style that feels right for you.

Warm regards,
Head of Customer Service
Bodycon Collection

Avaliado com 1 de um total de 5 estrelas

If I’d known I couldn’t get a refund…

If I’d known I couldn’t get a refund for my order I would of never order now I have credit but still have to wait for returns label which has cost me an extra £20 to return to then wait to order another dress.

10 de agosto de 2026
Avaliação não solicitada
logotipo da Bodycon Collection

Resposta da Bodycon Collection

Hi Claire,

We’re sorry to hear about your experience and understand how frustrating it is to still be waiting for your return label. Labels generally take up to 24 hours to generate, but we understand that you'll be eager to organise your return.

For change-of-mind returns, we offer store credit in line with our Returns Policy, so you can choose another look or size that feels perfect for you.

Our team has followed up with the courier to have your return label sent to you as quickly as possible. Once your return is received and processed, you’ll be able to use your credit towards your new look promptly!

Warm regards,
Head of Customer Experience
Bodycon Collection

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