Bodycon Collection Avaliações 

248
•
O TrustScore é 3.5 de um total de 5

3,5

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Buyer beware - you can only get a store credit NO REFUNDS. This is not clearly indicated when you buy on app like Shop. It arrived late and therefore I didn't need anymore the occasion. Moreover they... Ver mais

Avaliado com 5 de um total de 5 estrelas

Bodycon have the most incredible online support. I had an issue with delivery and contacted them, they got back to me within 1 business day and had already rectified the issue. I will happily buy from... Ver mais

Avaliado com 5 de um total de 5 estrelas

Elle and the team did everything I needed to make sure I was wearing the amazing dress I ordered for my 40th birthday celebrations Elle, I can't thank you enough for your understanding, commun... Ver mais

Avaliado com 3 de um total de 5 estrelas

I ordered 2 pieces and unfortunately they weren’t quite right, one was damaged, so I invoked the return process for both items, soon realising I had to pay $15 for each in postage (however I could’ve... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de moda feminina

Escrito pela empresa

Welcome to BODYCON COLLECTION, your home for bandage and bodycon dresses, tops, skirts and outfit sets. From petite to plus size, find the perfect fit, for every figure. With worldwide shipping and 60-day returns, don't hesitate—step into the wardrobe you've always dreamed of today.


Informações de contato

3,5

Bom

O TrustScore é 3.5 de um total de 5

248 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 95% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,5

Todas as avaliações

(248)

129 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

Wouldn't buy from them again.

Wouldn't buy from them again.

Return policy is that they don't - they offer store credit which is, as they know, fairly useless when buying online especially as they charge for returns and have long shipping times. For an online company in today's world, it's antiquated and frankly poor business (i.e. a money grabbing scheme). And they maintain they state it in the small print, knowing most people don’t read it / assume online companies would do returns in this era, and are therefore taking advantage of people’s good faith.

Quality is also not great. Fit is like fancy dress clothes on one of the dresses! Zip teeth break, buttons become wobbly and hems have unsewn within one or two try-ons.

Additionally - they’ll send you ‘a free gift’ like it’s a favour which speaks even more about their cost vs profit margins. Quality clothing companies very rarely do that. And they don’t need to.

Deserving of less than one star - should start listening to all their negative reviews!

18 de fevereiro de 2026
logotipo da Bodycon Collection

Resposta da Bodycon Collection

Hi Tori,

Thank you for your feedback. We’re sorry to hear you’ve been left feeling this way.

Our aim has always been to help our customers find the perfect fit, and our 60-day returns policy reflects that. We understand that in the excitement of receiving an order, the returns details can sometimes be missed.

We’ve reviewed your feedback and can see the complimentary gift included with your order was part of a promotion. We also noted that you mentioned loving your dresses, but haven’t yet initiated a return. Our team has reached out directly to talk you through your options and help guide you towards finding the perfect fit.

We genuinely value your feedback and will continue listening and looking for ways to improve.

Warm regards,
Head of Customer Experience
Bodycon Collection

Avaliado com 1 de um total de 5 estrelas

See they are still managing to scam…

See they are still managing to scam hard working people out of their money and posting a response which makes you believe they are helping you, they are not! They will not refund you only offer you a credit note and then the cost of the return and shipping are taken off the original price you paid, so if you order another dress you have to pay the shortfall with no guarantee the replacement dress will fit. I returned my dress in good faith and they kept it with no refund and obviously sold it to another customer, so made twice the money on my dress! I had ordered 2 dresses but in different colours one fit but other one which was exactly the same didn’t. Work that one out! Got told there can be discrepancies in sizing but that’s not my problem that’s yours. Complete SCAM! Hold onto your hard earned money!

19 de setembro de 2025
Avaliação não solicitada
logotipo da Bodycon Collection

Resposta da Bodycon Collection

Hi Delightef,

We’re sorry to hear about your experience. As outlined in our policy, before you order, store credit is available for approved returns. Our ultimate aim is to help you find the perfect fit, and your store credit gives you the flexibility to do just that!

If you need any assistance with sizing or applying your credit to your next order, please reach out to our friendly customer service team. We're here to help you find something you love.

Warmly,
Head of Customer Experience
Bodycon Collection

Avaliado com 1 de um total de 5 estrelas

They dont return

They dont Refund your money back. They give you store credit for 3years. What do you do with store credit which clothes doesnt fit!! Do not order. The material is poor. The sizing is off. If Stay away from this store.

29 de julho de 2026
Avaliação não solicitada
logotipo da Bodycon Collection

Resposta da Bodycon Collection

Hi Veronica,

We are sorry to hear that the material and sizing did not meet your expectations. Our styles are designed for a close fit, and while detailed material descriptions are provided online, we understand that personal preferences for fit can vary.

We are pleased to offer local returns to our USA returns hub. Please contact our team so we can provide further information and assist you with the return process.

Head of Customer Experience
Bodycon Collection

Avaliado com 1 de um total de 5 estrelas

Dont buy anything from them

Dont buy anything from them! I ordered 2 dresses for $180. The delivery was delayed. The dresses doesnt match size. I am wearing M, ordered L according to description and it was small. They dont return money, you can only replace item for the same amount, and have to pay for return! It is terrible service!

30 de julho de 2026
Avaliação não solicitada
logotipo da Bodycon Collection

Resposta da Bodycon Collection

Hi Olga,

We’re so sorry that your order experienced a delivery delay due to current courier demands.

Our styles are designed to be beautifully figure-hugging, and we understand that personal fit preferences can vary. Our ultimate aim is to help you find the perfect fit, which is why, as outlined in our Returns Policy, we offer store credit or gift cards for change-of-mind and sizing returns so you can choose a style or size you truly love.

Just as is standard with many other brands, customers are required to cover their own return shipping costs. If you need a hand getting your return sorted, we are always here to help!

Warm regards,
Head of Customer Service
Bodycon Collection

Avaliado com 1 de um total de 5 estrelas

You are not upfront about your return…

You are not upfront about your return policy you charge people for a return label and then it expires before you can get your purchase returned in the mail.
I am now stuck with three items that do not fit me, and I cannot return them or exchange them

18 de junho de 2026
logotipo da Bodycon Collection

Resposta da Bodycon Collection

Hi Raychel,

We’re sorry to hear about your experience and appreciate your feedback. We offer a generous 60-day return window; however, customers are responsible for their own return shipping costs.

As outlined in our returns policy, return labels can be purchased through USPS and, like all shipping labels, they do expire if they are not used within the valid timeframe.

I can see our team have been in touch to help you with your return label through USPS.

Kind regards,
Head of Customer Experience
Bodycon Collection

Avaliado com 5 de um total de 5 estrelas

The dress was very well made

The dress was very well made. The material felt nice and thick. the fit was so flattering. I felt like a million bucks. the packaging was even thoughtful. I loved it all. The quality is top tier. Communication is great.

17 de julho de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I purchased two dresses

I purchased two dresses: one was white and completely see‑through, and the other was incorrectly sized compared to the company’s own sizing chart. The return process has been extremely frustrating. Although their system shows a prepaid return label as an option, the company refuses to provide one, meaning I now have to pay out of pocket to return defective items and will only receive store credit. Because of these issues, I would not recommend buying from this company.

17 de junho de 2026
Avaliação não solicitada
logotipo da Bodycon Collection

Resposta da Bodycon Collection

Hi Andrea,

We’re sorry to hear the items in your order weren’t the right fit for you. Our aim is always to help our customers find the perfect fit, and our team has been in touch to better understand your sizing and material concerns.

Sizing is very important to us, and with fitted styles, choosing a size that is too small can affect how the fabric sits, stretches, and covers. As outlined in our advertised Returns Policy, sizing concerns are not considered a fault, and approved returns for size or fit are issued as store credit so you can find a style or size that suits you better.

You are absolutely welcome to return your item in line with our policy, and if there is anything further you need help with, our team is here to assist.

Warm regards,
Head of Customer Service
Bodycon Collection

Avaliado com 5 de um total de 5 estrelas

I’m in Love

I absolutely love the pieces I’ve gotton from
Bodycon. The fit is fabulous, the colors are great & I feel so good in them. I highly recommend these dresses to anyone. I’m in love with these pieces. I just re ordered another dress today!
Nina

17 de julho de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Beware of unfavorable return policy

Beware of unfavorable return policy. This company does not issues cash refunds, only store credits. Return lable costs nearly 3 times more than what you pay for shipping upon ordering. Sizes run small. Quality is subpar.

16 de julho de 2026
Avaliação não solicitada
logotipo da Bodycon Collection

Resposta da Bodycon Collection

Hi Julia,

We’re sorry to hear your item wasn’t the perfect fit for you.

At Bodycon Collection, we pride ourselves on offering quality products, and we understand that sizing and personal preferences can vary. As outlined in our advertised Returns Policy, approved returns for sizing or change-of-mind are issued as store credit to help customers choose another style or find a better fit.

Customers are responsible for return shipping costs; however, we do offer discounted return labels to help make the process as easy and affordable as possible.

We can also confirm that our team has approved your return and is here to assist if you need any further help.

Warm regards,
Head of Customer Service
Bodycon Collection

Avaliado com 1 de um total de 5 estrelas

Disappointed

Unfortunately, I was extremely disappointed with my order. I typically wear a size small, but knowing that sizing can vary between brands, I intentionally ordered a medium. Even the medium was far too small, which suggests that the sizing is significantly inaccurate.

When I contacted customer service to express my concerns, I was disappointed to learn that the only resolution offered was store credit rather than a refund. To make matters worse, customers are also responsible for paying the return shipping costs.

Overall, the inaccurate sizing, combined with an unsatisfactory return policy, made this a very disappointing shopping experience. I will not be ordering from this company again.

27 de abril de 2026
logotipo da Bodycon Collection

Resposta da Bodycon Collection

Hi Rita,

We’re so sorry to read that the sizing wasn’t right for you. We’re here to help our customers find the perfect fit, and we understand that sizing and personal preferences can vary.

We can see that your return has been approved, and as outlined in our Returns Policy, store credit is provided for change-of-mind and sizing returns. This allows you to choose something that may be better suited to your personal preference and fit. We also offer a generous 60-day return window for eligible returns.

We truly appreciate your feedback and our customer care team has reached out to you to see how else we can help.

Head Of Customer Experience
Bodycon Collection

Avaliado com 5 de um total de 5 estrelas

Delivery was quick.

Delivery was quick.. quality of dress was a proper bandage material and the colour was exactly like the pic.. Have ordered 3 more dresses since.

9 de julho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Super easy to deal with. Great quality dresses

Super easy to deal with. Made a purchase and unfortunately they were out of stock, but reached out to discuss change of item. Was very surprised to receive a complimentary dress when my order arrived. Dresses are high quality and I love wearing them.

17 de junho de 2026
Avaliado com 1 de um total de 5 estrelas

Never heard if u received dress sent…

Never heard if u received dress sent back, poor communication

20 de junho de 2026
logotipo da Bodycon Collection

Resposta da Bodycon Collection

Hi Brenda,

I’m so sorry for any frustration. You can track your return updates by visiting our returns hub, and sorry to read your return is taking longer than you expected. We’ve just reached out to you via email to request your return tracking details so we can follow up on your tracking for you.

We're here to help you find the perfect fit and get this followed up for you right away.

Head Of Customer Experience
Bodycon Collection

Avaliado com 1 de um total de 5 estrelas

Inaccurate information, basically impossible to return

Material is really thick. They don't vanity size so that is nice.

The fit was nqr, dress was quite a bit shorter than advertised and I'm 5'2, it barely covered my butt, usually dresses are quite a bit longer on me than the models and I use a tape measure to assess length against my body before ordering especially with dresses. It is quoted as 80cm upon measuring I see it is actually 73cm long. So that's a rather large tolerance.

Chest pulled down a bit on one side and there's way too much chest on display didn't match the photo especially as the model (although they are probably a pretend AI person) is fairly flat chested so even more so, and shoulder dimensions were bizarre, too wide if anything. Plus there was a thread loose on the back of the dress right in a very visible place, it really cheapened the whole thing.

If I wear it I'll be constantly pulling it down to cover my bum and up so my chest doesn't fall out. That's not what you want over something that costs $140.

The return process doesn't seem worthwhile as you have to return for store credit at best and they ship out of a province in china. You might get lucky, but I wouldn't order from here again as the items are quite expensive and it's not like you can try before you buy or return easily.

Good luck to anyone who orders.

29 de junho de 2026
Avaliação não solicitada
logotipo da Bodycon Collection

Resposta da Bodycon Collection

Hi Therese,

Thank you for taking the time to share your feedback, and we’re so sorry to hear your order wasn’t quite right.

We’re here to help our valued customers find the perfect fit, and we understand that personal preferences, sizing, and fit can vary with every body. To help with this, we provide detailed material descriptions, product images, and photos from real Bodycon women so customers can make the best choice before ordering.

We’re sorry to hear your order did not meet your expectations in fit. We also offer a generous 60-day return policy, with returns available at our Gold Coast returns hub.

We truly appreciate your feedback, as it helps us continue to improve both our products and customer experience.

Head of Customer Service
Bodycon Collection

Avaliado com 5 de um total de 5 estrelas

I love Bodycon dresses!!

I love Bodycon dresses. They fit so well, the fabric is so think and structured and the colours are awesome.
I feel so sexy and confident wearing Bodycon and get so many compliments, thank you 🙏

28 de junho de 2026
Avaliação não solicitada

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