Buyer beware - you can only get a store credit NO REFUNDS. This is not clearly indicated when you buy on app like Shop. It arrived late and therefore I didn't need anymore the occasion. Moreover they... Ver mais
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Veja o que dizem as avaliações
Bodycon have the most incredible online support. I had an issue with delivery and contacted them, they got back to me within 1 business day and had already rectified the issue. I will happily buy from... Ver mais
Elle and the team did everything I needed to make sure I was wearing the amazing dress I ordered for my 40th birthday celebrations Elle, I can't thank you enough for your understanding, commun... Ver mais
I ordered 2 pieces and unfortunately they weren’t quite right, one was damaged, so I invoked the return process for both items, soon realising I had to pay $15 for each in postage (however I could’ve... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Welcome to BODYCON COLLECTION, your home for bandage and bodycon dresses, tops, skirts and outfit sets. From petite to plus size, find the perfect fit, for every figure. With worldwide shipping and 60-day returns, don't hesitate—step into the wardrobe you've always dreamed of today.
Informações de contato
3,5
Bom
248 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 95% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Horrible experience—I lost a…
Horrible experience—I lost a significant amount of money. I genuinely don’t understand how this company has any positive reviews; they are misleading, and likely fake.
The company lures you in with free or reasonably priced shipping, but if you need to return an item due to sizing or fit, the return shipping cost triple! On top of that, they give no refund.
You have to accept store credit, and you’re forced to repeat the entire process and risk losing even more money. This kind of practice feels deceptive and should not be allowed. It’s essentially a bait-and-switch tactic, with policies that are not clearly disclosed upfront and that mislead customers into making purchases.
UPDATE: Bodycon did not help me- even thought their response makes it sound like they did. I ended up paying close to $100 for a dress that doesn't fit and didn't have tags on it when it arrived with no recourse. Do not use this company!!!
2 de maio de 2026
Avaliação não solicitada
Resposta da Bodycon Collection
Hi Sarah,
Thanks for taking the time to share your experience.
We completely understand that sizing and personal style can vary, which is why we offer a generous 60-day return window. For change-of-mind returns, our policy provides store credit or a gift card (valid for 3 years), and these details, along with our returns hubs, are outlined in our Returns Policy.
To help our valued customers with their return, we offer discounted return labels to help make the process as smooth and affordable as possible.
We can also see our team has reached out to assist you to with your return and help you find the perfect fit.
Head of Customer Service
Bodycon Collection
Never received and tracking is stale…
Never received and tracking is stale per Shop app without updates...
17 de abril de 2026
Resposta da Bodycon Collection
Hi Darrin,
Sorry to hear this has happened. Our friendly customer service team has reached out to you to confirm your email address and order number, so we can locate your order and send through your order confirmation and the latest tracking details.
If you need any help in the meantime, please contact us at hello@bodyconcollection.com and we’ll get this sorted for you as quickly as possible.
Head Of Customer Service
Bodycon Collection
The website is so quick and easy to…
The website is so quick and easy to find a dress then place your order.
1 de maio de 2026
Avaliação não solicitada
The dresses are absolute perfection
The dresses are absolute perfection! I ordered two dresses expecting to maybe keep one, if not return both. Fooled me! The quality is wonderful and the fit is amazing! Instead of returning one dress, I ordered a third.
20 de abril de 2026
Avaliação não solicitada
Absolutely prompt customer service with…
Absolutely prompt customer service with a beautiful , stunning, high quality dress/s sent to my door. I definity will be returning to this store for my next event ✨✨✨✨
20 de abril de 2026
Avaliação não solicitada
The dress I ordered was the incorrect…
The dress I ordered was the incorrect size (too small). I have never returned anything to Bodycon but imagine by disgust that I had to pay £15 to return the item. I won't be doing that again! You don't get the option to get a refund so you have to order with them again! This is not acceptable. After I place my order I will not be ordering again from Bodycon.
15 de abril de 2026
Avaliação não solicitada
Resposta da Bodycon Collection
Hi Amanda,
Thank you for sharing your feedback, and we’re sorry to hear about your experience with your fifth order.
As outlined in our returns policy, customers are responsible for their return shipping costs. We provide discounted return labels directly through our courier, and it looks like the £15 is the direct cost from the courier for your label. You’re also welcome to arrange your return using your own preferred courier.
We offer a generous 60-day return window. Our team has reached out to you directly to see how else we can help you with your return.
Head of Customer Service
Bodycon Collection
Professional
Professional, knowledgeable, kind and understandable.
12 de abril de 2026
Avaliação não solicitada
Clothing is a beautiful quality and…
Clothing is a beautiful quality and holds everything in. Very happy with purchase and returns made easy! (Ordered wrong size)
9 de abril de 2026
Avaliação não solicitada
Bodycon Dress
Easy to order and delivered promptly.
Dress is one of my favorites, love the quality of the fabric, zipper and metal detail.
5 de março de 2026
Avaliação não solicitada
It feels like a scam
It feels like a scam. They make it so difficult to return items back. I just paid for the pre-paid label and didn't receive it. Now they say they will look into it because it involves another department. We'll see how long they will take to get back to me. They have a deadline for me to return the dress and this is an international return.
24 de março de 2026
Resposta da Bodycon Collection
Hi Nashyelli,
Thank you for your feedback, and we’re sorry to hear you’re experiencing technical difficulties getting your label.
Our team is absolutely here to help and is already looking into this for you. Return labels are sent directly via the courier, so it’s worth checking your junk or spam folder just in case it landed there.
Please don’t worry about timing. We offer a generous 60-day return window, so there’s plenty of time to get this resolved and your item returned smoothly.
We’re committed to making returns as easy as possible for our valued customers and helping you find the perfect fit. If you need any further assistance, please don’t hesitate to reach out to our friendly customer service team.
We’re here for you every step of the way.
Head of Customer Service
Bodycon Collection
I would give this place zero stars if…
I would give this place zero stars if that were an option. I ordered several dresses for an event so I could try them on, and when I reached out to ask when the rest of my split shipment would arrive, I also asked about their return policy. That is when they told me returns are only eligible for store credit within 60 days and pointed me to a note on their website.
It is 2026, and if an online store does not offer refunds to the original payment method, that should be displayed in huge, unavoidable text before you check out. Had I known, I never would have ordered from them, especially not multiple dresses to try on.
To make things worse, the quality is cheap, so everything is going back. Now I get to dispute the charge with my credit card company because this feels like a scam. I learned my lesson, and I hope you do not make the same mistake.
2 de abril de 2026
Avaliação não solicitada
Resposta da Bodycon Collection
Hi Vitalia,
Thanks for taking the time to share your feedback.
We pride ourselves on the quality of our items, and we also ask customers to review our returns terms before checkout. We offer our valued customers the option of a credit or gift card valid for three years for change-of-mind returns. From what we can see, there hasn’t been any report of your items arriving faulty, but we understand personal preferences in fit and size vary.
We're here to understand your concerns around your order and make your return process as smooth as possible. I can see our friendly customer service team have already reached out to you to help you with a smooth return.
Head of Customer Service
Bodycon Collection
Order mailed expeditiously and the…
Order mailed expeditiously and the outfit is absolutely 💯.
1 de abril de 2026
Avaliação não solicitada
Resposta da Bodycon Collection
Thank you so much for choosing Bodycon Collection, Anisa!
We’re thrilled your order arrived quickly and that you’re loving your Bodycon Collection outfit. Our aim is always to help you find the perfect fit, and we look forward to welcoming you back.
Head of Customer Service
Bodycon Collection
Overall experience
The materials, the customers support. Unfortunately you have to pay for return and shipping and discounts or credits don’t count for the shipping and is very unfortunate. Also I recommend to size up I wear 10/12 (M in any other shop) I had to reorder size XL.
23 de fevereiro de 2026
Avaliação não solicitada
Resposta da Bodycon Collection
Thank you for your feedback and for choosing Bodycon Collection, Ileana.
We’re thrilled to hear you love the high qaulty materials of your looks and pleased to know our customer support team are supporting you as best as we can. Please note that customers are responsible for the return shipping costs as shared in our returns policy. Your comments are genuinely appreciated and will be shared with our team. We recognise that sizing and fit are personal, and our size guides recommend sizing up when selecting our figure-flattering bandage styles to ensure a comfortable fit.
Please know we’re always here to help you find the perfect fit.
Head of Customer Service
Bodycon Collection
I've really enjoyed purchasing dresses…
I've really enjoyed purchasing dresses from this company. I discovered Bodycon Collection through a Google search for 'dresses for hourglass-shaped women.' It was the first site that appeared, and I've been a fan ever since. Every dress I've worn from Bodycon Collection has boosted my confidence, especially as I’m in my late 40s and experiencing menopause.
These dresses suit any body type. I've bought from other brands with cheaper fabrics, but Bodycon’s material is thick and doesn’t feel like fast fashion. Their customer service is outstanding; I’ve always received friendly, personalized responses. I'll keep ordering from Bodycon Collection for special events.
One tip for North American customers: remember that Bodycon Collection is based in Australia, so there might be some patience needed after placing an order. :)
16 de março de 2026
Avaliação não solicitada
Resposta da Bodycon Collection
Thank you for your lovely review, Dani and for choosing Bodycon Collection.
We love hearing how confident you feel in your Bodycon Collection dresses, and your feedback on our high-quality bandage fabric. Helping you find the perfect fit (and feel amazing in it) is exactly what we aim for.
Head of Customer Service
Bodycon Collection
I love the Heidi Bodycon Mini Dress!
Ordering was easy and shipping was fast! I loved it so much that I ordered a second dress in the midi style for my event. Gorgeous dress and great quality!
27 de março de 2026
Avaliação não solicitada
Resposta da Bodycon Collection
Thank you for choosing Bodycon Collection, Miracle.
We’re so glad ordering was easy, shipping was fast, and that you loved your Heidi dress enough to order another. Our goal is always to help you find the perfect fit, and we can’t wait for you to wear your Bodyon Collection looks to your event.
Head of Customer Service
Bodycon Collection
Bodycon dress
Lovely clothing, and very lovely customer support
25 de março de 2026
Avaliação não solicitada
Resposta da Bodycon Collection
Thank you so much for choosing Bodycon Collection, Nia.
We’re so glad you’re loving your pieces and that our customer support made your experience even better. Our aim is to help you find the perfect fit.
Head of Customer Service
Bodycon Collection
Flattering fits
I have bought a couple of tops and a couple bodycon dresses. They all fit well and are very flattering
4 de março de 2026
Avaliação não solicitada
Resposta da Bodycon Collection
Thank you for choosing Bodycon Collection, Kat.
We’re so happy to hear your bodycon tops and dresses fit perfectly for you and feel flattering. Helping our valued customers find the perfect fit is always our goal.
Head of Customer Service
Bodycon Collection
Sizes are off!!
18 de março de 2026
Avaliação não solicitada
Resposta da Bodycon Collection
Hi Jumilyn,
We’re really sorry to hear the sizing wasn’t right for you. We know every body is unique, and our goal is always to help you find the perfect fit.
We’ve got detailed size guides on our site, and our friendly customer service team is always happy to help you choose the best size for your figure. If the size you chose isn’t quite right, we offer a generous 60-day return window for a store credit or gift card (valid for three years) for change of mind or size changes, so you can pick another size or style that suits you better.
Our friendly customer care team is always available to help you find the perfect fit.
Head Of Customer Service
Bodycon Collection
Very well made clothes
Very well made clothes! Easy to use and very likely I will order more items soon!
16 de março de 2026
Avaliação não solicitada
Resposta da Bodycon Collection
Thank you for choosing Bodycon Collection, Chris.
We’re so glad you love the quality of your items and that you found your shopping experience easy. Our aim is always to help you find the perfect fit, and we can't wait to welcome you back for your next special occasion.
Head of Customer Service
Bodycon Collection
Do not recommend
Do not recommend. Takes forever to arrive. Return policy is terrible. They only offer a store credit and charge $30 to ship the stuff back
There is nothing easy about their returns. It requires sending 3 emails back and forth in order to get a return label.
My order arrived 18 days after it was placed
4 de março de 2026
Avaliação não solicitada
Resposta da Bodycon Collection
Hi MD,
We’re sorry to read about your recent experience. Our aim is to help you find the perfect fit.
I've reviewed your order and can see that your order arrived within 6 days, which is within our standard 7–10 day shipping timeframe, but we understand how excited you would be to want your order sooner.
Please note, we offer easy returns within 60 days to our returns hubs in the USA and Australia. We offer unlimited returns, and customers are responsible only for their own return shipping costs.
We’re sorry for any confusion, and we're here to help you find the perfect fit. I can see our customer service team are working with you to clarify the above and support you with your return.
Head of Customer Service
Bodycon Collection
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