Be very careful ordering online with Boho Beach Hut. They DO NOT refund returns with original form of payment They only refund with a store credit. Any company today that refuses to refund your ori... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
I ordered some shorts off their website August 3rd for an August 15th event. Never received them. After multiple emails, I've never heard back from them. They are a total SHAM company. I've had to lea... Ver mais
I ordered a blouse. It looked quite nice in the photos, but it turned out to be an absolute piece of crap very cheaply made and ill fitting. I wanted to send it back for a full refund, but they don’t... Ver mais
Please don’t shop on this website! The customer service is pretty much non existent and non-responsive. There are no refunds just exchange for credit. The products are so cheaply made and fit is unfla... Ver mais
Detalhes da empresa
Escrito pela empresa
Boho Beach Hut specializes in boho-chic apparel that captures the essence of effortless, free-spirited style. From flowy dresses and skirts to breezy blouses, stylish shorts, and unique jewelry, we offer a wide range of pieces designed for the modern bohemian. As the leading online destination for bohemian fashion, Boho Beach Hut is your go-to for beautifully crafted, on-trend clothing that exudes charm and individuality.
Informações de contato
5245 Vista Blvd Suite 167, 89436, Sparks, Estados Unidos
- 855-246-2646
- Support@BohoBeachHut.com
- bohobeachhut.com
1,3
Muito Ruim
690 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 1% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Avoid this company.
If I could give a zero I would. Poor quality sweater. Does not match what was advertised online. There are No tags or care instructions. Very poor service- took extremely long to be delivered.
claims to be in the United States -comes from China and is same poor quality as SHEIN- but cost a lot more.
Avoid this company! I will from here on.
27 de dezembro de 2024
Avaliação não solicitada
Resposta da Boho Beach Hut
Dear Anthony,
Thank you for sharing your experience with us. We are truly sorry to hear that your order did not meet your expectations, and we sincerely apologize for any inconvenience caused.
We strive to ensure that our product descriptions and images accurately represent the items we offer, and we regret that the sweater you received did not match your expectations. Additionally, we understand how frustrating delays in delivery can be, and we apologize for the time it took for your order to arrive.
We want to assure you that we value your feedback and take it seriously. If you would like to discuss your concerns further or explore a resolution, please don’t hesitate to reach out to us directly at Support@BohoBeachHut.com
Thank you for bringing this to our attention. We are committed to improving our products and services to provide a better experience for our customers in the future.
Best regards,
Customer Support
The Boho Beach Hut Team
I need to be able to give zero stars
I need to be able to give zero stars. Horrible quality, no returns and all of their products are of poor quality. I should have checked the reviews - they won't be around long b/c they spend money on advertising but have no quality to back it up. Really swindled and they don't care. Reporting to the BBB too.
21 de dezembro de 2024
Avaliação não solicitada
Resposta da Boho Beach Hut
Dear Cindy,
Thank you for taking the time to share your feedback. We’re truly sorry to hear about your disappointment with the quality of our products and your overall experience. Ensuring customer satisfaction and providing quality items are very important to us, and we regret that we fell short in your case.
Regarding our return policy, we strive to be transparent by clearly stating our policies on our website. While we currently offer store credit for eligible returns, we understand that this may not meet every customer’s preferences. Your feedback will be shared with our team as we work to evaluate and improve our policies and processes.
We take all customer concerns seriously and are continuously working to improve the quality of our products and services. If there is anything we can do to address this issue or if you’d like to provide further details, please don’t hesitate to contact us at Support@BohoBeachHut.com. We’d appreciate the opportunity to assist you and work towards a resolution.
Thank you for bringing this to our attention. Your feedback helps us identify areas for improvement, and we are committed to providing a better experience for our customers in the future.
Best regards,
The Boho Beach Hut Team
I ordered a pair of jeans
I ordered a pair of jeans. They were really cute but didn’t fit so I wanted to send them back and get my money back. They don’t do returns which is stupid. I’m stuck exchanging the jeans for another product. The exchange process was not fun either. I had to get approval and then wait for a number before I could exchange my jeans. Had I known this I NEVER would have bought the jeans. Of course the approved my exchange so I picked a sweater and waited for it to arrive. It was really cute but the sweater was unraveling all over and I was shocked they sent it to me in this condition which was so lame it still makes me mad thinking about it!! I tried using a sharp sewing tool to fix all the yarn coming out of the sweater. I haven’t worn it yet. It still looks bad. I have received better quality sweaters from Old Navy. Boho Beach Hut is a joke and I’m NOT IMPRESSED!!!
17 de outubro de 2024
Avaliação não solicitada
Resposta da Boho Beach Hut
Dear Nicole,
Thank you for sharing your experience with us. We’re truly sorry to hear about the difficulties you encountered with the exchange process and the condition of the replacement item you received. This is not the standard of service or quality we aim to provide, and we regret any frustration this has caused.
Your feedback regarding our return policy and the condition of your sweater is very important to us. We will review this matter internally to ensure that quality checks are improved and our exchange process becomes more seamless for our customers.
If there’s anything we can do to further assist you or resolve this issue, please feel free to contact us at Support@BohoBeachHut.com. We value your input and apologize for the inconvenience you experienced.
Best regards,
The Boho Beach Hut Team
Very dissatisfied with the quality and…
Very dissatisfied with the quality and time of delivery
Never again. I'm just going to trash around in it and throw it 6
18 de dezembro de 2024
Avaliação não solicitada
Resposta da Boho Beach Hut
Dear Phyllis,
Thank you for sharing your feedback. We’re very sorry to hear that the quality of the product and the delivery time did not meet your expectations. This is not the experience we aim to provide, and we sincerely apologize for any frustration caused.
Your feedback is important to us and will be shared with our team to help improve both our product offerings and delivery process. We regret that we did not meet your expectations on this occasion.
If there is anything we can do to assist you further, please feel free to reach out to us at Support@BohoBeachHut.com.
Best regards,
The Boho Beach Hut Team
Very poor quality
Very poor quality. Apparel is NOT as described. I ordered 3 items, 1 (a long sleeve tee shirt) - was acceptable - washed it and now the sleeves are too short. The 2 other knit long sleeve items are VERY THIN and the colors are off. Returning those. I should have read the fine print - NO REFUNDS - exchanges only. My bad. Please don’t waste your money. Never again.
16 de dezembro de 2024
Avaliação não solicitada
Resposta da Boho Beach Hut
Dear Ann,
Thank you for sharing your experience with us. We’re very sorry to hear that the product you received did not meet your expectations and that you were dissatisfied with our return process. This is not the standard we strive to uphold, and we regret the frustration this caused.
We want to clarify that we have been unable to look up your order because you did not provide the requested information needed to investigate your concerns. Without these details, we cannot provide a genuine or specific response to your review.
Your feedback is important to us, and we are committed to addressing concerns about product quality and customer service. We encourage you to contact us at Support@BohoBeachHut.com with your order information so we can assist you further and work toward a resolution.
Thank you for bringing this to our attention, and we apologize for any inconvenience caused.
Best regards,
The Boho Beach Hut Team
I ordered a pair of shoes for my wife…
I ordered a pair of shoes for my wife on November 29 for a Christmas gift. Have not heard anything back regarding shipping or ETA. I even sent them an email with no response. I guess I should have looked at reviews first. Based on all the reviews I’ve looked at, I made a mistake of ordering from this company. I’m going to have to order my wife’s Christmas gift from a legitimate company. Shame on these companies that scam you!!!
29 de novembro de 2024
Avaliação não solicitada
Resposta da Boho Beach Hut
Dear Micheal,
Thank you for sharing your experience. We want to clarify that your order was delivered on December 18, 2024, well before Christmas. Additionally, we responded to your email inquiry regarding shipping and ETA. If you did not receive our response, we kindly ask that you check your junk or spam mail folder.
We aim to provide a positive shopping experience for all our customers, and we regret that this was not the case for you. If you have further questions or concerns, please don’t hesitate to reach out to us again at Support@BohoBeachHut.com. We’re here to assist you.
Thank you for bringing this to our attention, and we apologize for any frustration caused.
Best regards,
The Boho Beach Hut Team
This isn't US beach wear. Completely opposite.
If you are expecting US beach wear, this is as far removed from that as possible. The material is the poorest quality I have ever seen. The sizes are totally 1 or 2 sizes too small. The shapes are also not for regular women. The packages comes from China.
15 de dezembro de 2024
Avaliação não solicitada
Resposta da Boho Beach Hut
Dear Silke,
Thank you for taking the time to share your experience. We’re very sorry to hear that the items you received did not meet your expectations in terms of quality, sizing, and overall fit. This is not the experience we aim to provide, and we regret any frustration caused.
While we are based in the Reno-Tahoe area, we work with manufacturers globally to bring unique styles to our customers. We understand that sizing can sometimes vary, and we encourage our customers to refer to the size chart provided on our website to ensure the best fit.
Your feedback is valuable, and we’ll review it with our team to improve product descriptions, quality, and customer experience. If there’s anything we can do to assist you further, please feel free to contact us at Support@BohoBeachHut.com.
Thank you for your input, and we apologize again for any inconvenience caused.
Best regards,
The Boho Beach Hut Team
Very Disappointed!
Received my order today and looks nothing like the picture..horrible quality ..definitely not worth the money!
It is supposed to be a One Size sweater but looks very small!
Packaging was very cheap..almost looks like a Temu item.
15 de dezembro de 2024
Avaliação não solicitada
Resposta da Boho Beach Hut
Dear Stacey,
Thank you for sharing your feedback. We’re truly sorry to hear that your order did not meet your expectations in terms of quality, fit, and packaging. This is not the experience we aim to provide, and we deeply regret any disappointment caused.
We’d like to take this opportunity to kindly remind all our customers to refer to the size chart provided on our website when placing orders, as sizing can vary across different styles. Your feedback regarding the “One Size” sweater will be reviewed with our team to ensure better clarity and customer satisfaction.
If you would like assistance with this order or to explore your options, please don’t hesitate to reach out to us at Support@BohoBeachHut.com. We’re here to help and want to make things right.
Thank you for bringing this to our attention.
Best regards,
The Boho Beach Hut Team
Horrible quality definitely not worth…
Horrible quality definitely not worth the price by a long shot. Found the same skirt on Amazon for less than half the price. No tracking number was ever given until the day day before it was delivered and it took a shop inquiry to even get that! Stay far away!!!
12 de dezembro de 2024
Avaliação não solicitada
Resposta da Boho Beach Hut
Dear Tabitha,
Thank you for sharing your feedback. We’re sorry to hear that you were dissatisfied with your experience. However, we are unable to look into your order further because you did not provide the additional information we requested, such as your order details or contact information. Without this, we cannot verify or address your concerns.
We strive to provide clear communication and tracking for all orders, and we regret any inconvenience caused. If you would like us to investigate this matter further, please contact us at Support@BohoBeachHut.com with your order details, and we’ll be happy to assist you.
Thank you for your understanding, and we’re here to help if you need further support.
Best regards,
The Boho Beach Hut Team
Haven't recieved item yet but from…
Haven't recieved item yet but from these reviews am not looking forward to it. I should have paid attention to the fact it's being shipping from China. At this point practically no clothing item from that country is of quality. Boho Beach Hut is nothing more than alibaba or the like.
11 de dezembro de 2024
Avaliação não solicitada
Resposta da Boho Beach Hut
Dear Shane,
Thank you for sharing your concerns. Upon reviewing your order, we show that it was delivered on December 18, 2024, just 11 days after your purchase. We regret to hear that you’re not satisfied and understand how expectations can sometimes differ from the actual experience.
While we work with manufacturers globally to offer unique styles, we aim to ensure timely delivery and quality products. If you have any issues with your order or need further assistance, please don’t hesitate to reach out to us at Support@BohoBeachHut.com. We’re here to help resolve any concerns you may have.
Thank you for your feedback, and we appreciate the opportunity to address your concerns.
Best regards,
The Boho Beach Hut Team
Resposta da Boho Beach Hut
Dear Jordan,
Thank you for sharing your feedback. We’re sorry to hear about your dissatisfaction with your experience. Unfortunately, we are unable to look into your order further because you did not provide the additional information we requested, such as your order details or contact information. Without this, we cannot verify or address your concerns effectively.
If you’d like us to assist you further, please contact us at Support@BohoBeachHut.com with the necessary details, and we’ll be happy to help resolve the matter.
Thank you for bringing this to our attention, and we’re here to assist you when you’re ready to provide more information.
Best regards,
The Boho Beach Hut Team
If I could give lower than a 1 I…
If I could give lower than a 1 I definitely would!!!
Bad on me for not checking reviews before ordering from this site.
Item ordered is NOT as presented and the quality could be better if made by preschool children.
What a waste of money. Run from this site and tell your friends!!!!!
27 de novembro de 2024
Avaliação não solicitada
Resposta da Boho Beach Hut
Dear Kathy,
Thank you for sharing your experience. We’re sorry to hear that you were dissatisfied with your order. Unfortunately, we are unable to look into your specific concerns further because you did not respond to our request for additional information, such as your order details. Without this, we cannot verify your purchase or provide an appropriate resolution.
If you’d like us to assist you further, please reach out to us at Support@BohoBeachHut.com with your order information, and we’ll be happy to investigate the matter.
We value your feedback and regret that we were unable to address your concerns directly.
Best regards,
The Boho Beach Hut Team
omggggggggg NO RETURNS CAUSEEEEEE…
omggggggggg NO RETURNS CAUSEEEEEE EVERYTHING ISO. SALE NOTHING CAN B RETURNED CAUSEEEEE THEIR B.S. SIZEING/ QUALITY IS RIDICULOUS THEY ANSWER U NOOOOOO NO RETURNS!!! BECAUSE EVERYTHING IS ON SALE!! SCAMMMMMM DONT BUY PL,ZZZZZZ WTFFFFFFF
16 de novembro de 2024
Avaliação não solicitada
Resposta da Boho Beach Hut
Dear Denise,
Thank you for sharing your experience with us. We’re sorry to hear that you were dissatisfied with our return policy and sizing. While many of our items are offered at discounted prices during sales, we do have a return policy in place for store credit when applicable, and we encourage customers to check our sizing chart to ensure the best fit.
We understand your frustration and are continually working to improve both our products and customer experience. Your feedback is valuable and will help us identify areas where we can do better.
Best regards,
The Boho Beach Hut Team
DO NOT ORDER FROM THIS ‘COMPANY’!!
I ordered a sweater but when I received it, IT LOOKED NOTHING LIKE IT DID IN THE PHOTO! So cheaply made, so ugly, and I can’t even receive a credit on my card. They only offer exchanges or ‘store credit’. I would never want anything from this bogus site. It’s a deceitful, scamming company. Read all these 1 star reviews! I’m contacting the BBB also.
24 de novembro de 2024
Avaliação não solicitada
Resposta da Boho Beach Hut
Dear Gina Basso,
Thank you for taking the time to share your feedback. We’re truly sorry to hear that the sweater you received did not meet your expectations or match the photos on our website. Providing quality products and accurate descriptions is a top priority for us, and we deeply regret that this was not reflected in your experience.
Regarding our return policy, we strive to make it transparent by clearly outlining that we offer store credit for eligible returns. We understand that this may not align with every customer’s preferences, and we regret that this policy did not meet your needs. While we do not offer direct refunds to credit cards under our current policy, we value your feedback and are reviewing our processes to better serve our customers.
Your concerns about product quality are important to us, and we will share your feedback with our team to address these issues and ensure greater accuracy in our product representations.
Thank you for bringing this to our attention. Your feedback helps us improve, and we are committed to making necessary changes.
Best regards,
Customer Support
The Boho Beach Hut Team
Don’t think you need any additional 1…
Don’t think you need any additional 1 star reviews to get the point but do not order from this company! Bad quality no returns
20 de novembro de 2024
Avaliação não solicitada
Resposta da Boho Beach Hut
Dear Rochelle,
Thank you for sharing your feedback. We’re sorry to hear that you were unhappy with the quality of your order and our return policy. While we aim to provide clear product descriptions and a fair return process, we regret that your experience did not meet your expectations.
Your feedback is important to us and helps us identify areas for improvement.
Best regards,
The Boho Beach Hut Team
Worst company
Worst company! Shipping takes forever. It’s not a US company they are out of China. Don’t trust it. And the Customer Service is horrible
21 de outubro de 2024
Avaliação não solicitada
Resposta da Boho Beach Hut
Dear Jason,
Thank you for sharing your experience with us. We’re sorry to hear about your concerns regarding shipping times and customer service. However, we are unable to look into your specific order because you did not respond to our request for additional information. Without this, we are unable to verify your purchase or provide an appropriate resolution.
While we are based in the Reno-Tahoe area, we work with manufacturers globally, which may occasionally result in longer shipping times. We understand how this can be frustrating, and we are continuously working to improve delivery timelines and communication.
We value your feedback, and it helps us identify areas for improvement.
Best regards,
The Boho Beach Hut Team
Terrible quality and doesn’t look…
Terrible quality and doesn’t look ANYTHING like the picture. What a scam. And I just found out they don’t do refunds only store credit. Dishonest I feel ripped off.
16 de novembro de 2024
Avaliação não solicitada
Resposta da Boho Beach Hut
Dear Melissa,
Thank you for sharing your concerns. We’re sorry to hear that the item you received did not meet your expectations and that you were dissatisfied with our return policy. However, we are unable to look into your specific order because you did not respond to our request for additional information. Without these details, we are unable to verify your purchase or address your concerns properly.
We strive to ensure that our products are accurately represented and to provide clear communication about our policies. Your feedback is important to us and will be shared with our team to help us improve.
Best regards,
The Boho Beach Hut Team
DON'T BUY FROM THIS VENDOR
DON'T BUY FROM THIS VENDOR!
Sizes are way off
Quality is cheap and NOT as advertised
WAY overpriced for CHEAP quality
Terrible customer service
YOU CANNOT RETURN TO THEM!
I am filing a BBB complaint. I tried to cancel my order right after placing the order b/c i found the HIDDEN reviews and they refused but said I could return it upon receipt. They now have replied saying I can only return for an exchange.
14 de novembro de 2024
Avaliação não solicitada
Resposta da Boho Beach Hut
Dear Beth,
Thank you for sharing your experience with us. We’re sorry to hear about your dissatisfaction with sizing, quality, and our return policy. However, we are unable to look into your specific order because you did not respond to our request for additional information. Without these details, we cannot verify your purchase or provide an accurate resolution to your concerns.
We strive to ensure that our sizing charts, product descriptions, and return policies are clear for all customers. Your feedback is important to us, and we will review your concerns to identify areas where we can improve both our service and communication.
Best regards,
The Boho Beach Hut Team
Terrible quality
Terrible quality, was extremely disappointed. Two items i purchased, one maxi jump suit another one piece. The first looked great in the picture and when i arrived it resembled a scrunched up rough single bed sheet. The other piece was a different material still looked cheap but more sweatpantsish and extremally ill fitting and also not like the picture. There is nowhere to leave reviews on their site, or social medias, no surprise. Nor do they offer refunds for poor quality or style not is. Wonder how many unsuspecting people have been ripped off.
8 de novembro de 2024
Avaliação não solicitada
Resposta da Boho Beach Hut
Dear Kayla,
Thank you for taking the time to share your experience. We’re very sorry to hear that the items you purchased did not meet your expectations in terms of quality and fit. This is not the standard we strive for, and we regret the disappointment this has caused.
We understand the frustration when products do not align with their online representations. While we do not offer refunds, our return policy allows for store credit, and we encourage customers to reach out to us for assistance with any concerns about their orders.
Your feedback is valuable and will be shared with our team to improve product quality and transparency. If you’d like to discuss this matter further, please don’t hesitate to contact us.
Best regards,
The Boho Beach Hut Team
I'm reporting them to the Better…
I'm reporting them to the Better Business Bureau! I wanted a refund and they refused! Total garbage clothes!
3 de novembro de 2024
Avaliação não solicitada
Resposta da Boho Beach Hut
Dear Laurie Baginski,
Thank you for sharing your concerns. We sincerely apologize that your experience with us did not meet your expectations. We understand your frustration and regret that the items you received did not align with your standards.
Regarding our return policy, we aim to provide transparency by clearly outlining it on our website. While we currently offer store credit for eligible returns, we understand that this may not meet the needs of every customer. Please know that your feedback is important to us and will be shared with our team as we continue to evaluate and improve our policies.
If you would like to discuss your concerns further or explore any possible resolutions, we encourage you to reach out to us at Support@BohoBeachHut.com. We’d appreciate the opportunity to assist you directly.
Thank you for bringing this to our attention. Your feedback helps us identify areas for improvement, and we are committed to making meaningful changes to better serve our customers.
Best regards,
Customer Support
The Boho Beach Hut Team
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.