Be very careful ordering online with Boho Beach Hut. They DO NOT refund returns with original form of payment They only refund with a store credit. Any company today that refuses to refund your ori... Ver mais
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Veja o que dizem as avaliações
I ordered some shorts off their website August 3rd for an August 15th event. Never received them. After multiple emails, I've never heard back from them. They are a total SHAM company. I've had to lea... Ver mais
I ordered a blouse. It looked quite nice in the photos, but it turned out to be an absolute piece of crap very cheaply made and ill fitting. I wanted to send it back for a full refund, but they don’t... Ver mais
Please don’t shop on this website! The customer service is pretty much non existent and non-responsive. There are no refunds just exchange for credit. The products are so cheaply made and fit is unfla... Ver mais
Detalhes da empresa
Escrito pela empresa
Boho Beach Hut specializes in boho-chic apparel that captures the essence of effortless, free-spirited style. From flowy dresses and skirts to breezy blouses, stylish shorts, and unique jewelry, we offer a wide range of pieces designed for the modern bohemian. As the leading online destination for bohemian fashion, Boho Beach Hut is your go-to for beautifully crafted, on-trend clothing that exudes charm and individuality.
Informações de contato
5245 Vista Blvd Suite 167, 89436, Sparks, Estados Unidos
- 855-246-2646
- Support@BohoBeachHut.com
- bohobeachhut.com
1,3
Muito Ruim
690 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 1% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Returns are impossible
26 de fevereiro de 2025
Avaliação não solicitada
Resposta da Boho Beach Hut
Dear Kathryn,
We’re sorry to hear that you had difficulty with the return process. Our goal is to make exchanges and store credit as seamless as possible, and we regret any frustration you experienced.
If there’s anything we can do to assist, please let us know. We appreciate your feedback and will continue working to improve our services.
Best regards,
The Boho Beach Hut Team
Do not waste your money!
The clothing is cheap and not at all worth the price. Bought a black dress and the sewing was awful. I pulled it out of the bag and couldn’t believe they would even sell something like that. Bought 5 items and all 5 are going back. Also, be aware they do not do returns. I did not see that when I ordered so I’m out $250.00 unless I happen to find a few things that are somewhat decent.
24 de fevereiro de 2025
Avaliação não solicitada
Resposta da Boho Beach Hut
Dear Sue,
We’re sorry to hear that your order did not meet your expectations. We strive to provide quality products, and we regret that you were disappointed with your purchase.
Our return policy, which is outlined on our website, allows for exchanges or store credit rather than refunds. We understand that this may not work for everyone, and we appreciate your feedback. Your concerns will be shared with our team as we continue working to improve our products and services.
Best regards,
The Boho Beach Hut Team
Crooked business!!!
I purchased a sweater and they charged me immediately although it was not shipped. I did not know it was coming from China. It took 3 weeks to arrive and was poor quality and not the color shown on their site. I immediately contacted them and they sent a page of instructions for me to return it at my expense. They just informed me they were giving me store credit!!!! I never agreed to these terms!! What crooks. Just disputed with my credit card company. Do yourself a favor and don’t order anything from them.
25 de fevereiro de 2025
Avaliação não solicitada
Resposta da Boho Beach Hut
Dear Penny,
We’re sorry to hear that your order did not meet your expectations. We strive to be transparent about our policies, including shipping times and our return process, and we regret any confusion regarding your experience.
Our return policy, which is outlined on our website, allows for exchanges or store credit rather than refunds. We understand that this may not work for everyone, and we appreciate your feedback. Your concerns will be shared with our team as we continue working to improve our products and services.
Best regards,
The Boho Beach Hut Team
Buyer beware
Shipping took significantly longer than what I paid for. The item was not as pictured and VERY low quality. I was truly shocked at what I received. I was even more shocked when I went to return the item and was told that they only do exchanges or store credit, literally no refunds even though they say they take returns on their website. This is clearly cheap fast fashion overpriced. Do not recommend.
31 de janeiro de 2025
Avaliação não solicitada
Resposta da Boho Beach Hut
Dear Andrea,
We’re sorry to hear that your order did not meet your expectations. We strive to provide accurate product descriptions and a smooth shopping experience, and we regret that this was not your experience.
Our return policy allows for exchanges or store credit, which is outlined on our website, but we understand that this may not work for everyone. We appreciate your feedback and will share your concerns with our team as we continue working to improve our products and services.
Best regards,
The Boho Beach Hut Team
Sucks
Sucks. Ordered 5 items for a vacation, not one made it before I left. Then, I attempted to return a swimsuit after I returned from vacation, that I never wore or even removed from the package and the DENIED my return. When I contacted them about why they denied the return, I got NO response!
Update as of 3/10/2025
So, after nearly a month, I get a response from boho beach hut that indicated they did respond to my complaint. Here was their “response”;
“ Thank you so much for sharing your feedback and suggestions with us. We sincerely appreciate your input as we continuously strive to improve and enhance the experience for all of our customers.
We apologize for any inconvenience your recent experience with Boho Beach Hut may have caused. Please know that we have forwarded your feedback to the relevant department to help us make necessary improvements.
Your patience and support mean a lot to us, and we truly value you as a customer. If there’s anything else we can do to assist you, please don’t hesitate to reach out.
Thank you,
Xiara
Boho Beach Hut “
Because they acknowledged I had a complaint- they wrote back to me that my issue had been addressed. Is it just me or did that response not give any solutions???
11 de fevereiro de 2025
Avaliação não solicitada
Resposta da Boho Beach Hut
Dear Aaron,
We sincerely apologize for the frustration and inconvenience you experienced with your order and return request. Our goal is to provide clear policies and timely responses, and we regret that your experience did not reflect that.
We understand that our initial response may not have fully addressed your concerns, and we want to find a resolution that works for you. Please feel free to reply to this email so we can further assist you with your situation.
We appreciate your feedback and will use it to improve our customer service and communication moving forward.
Best regards,
The Boho Beach Hut Team
Dear Aaron,
We’re sorry to hear that your order did not arrive in time for your vacation and that your return request was not accepted. We strive to provide clear policies and a smooth customer experience, and we regret that this was not your experience.
Additionally, we want to clarify that we did respond to your inquiry regarding the return. If you did not receive our response, please check your spam or junk folder, as sometimes emails may be filtered there.
Your feedback is important to us, and we will share your concerns with our team as we continue working to improve our processes and service.
Best regards,
The Boho Beach Hut Team
Worst quality clothing I have received
Worst quality clothing I have received, they feel as if they are made of plastic. “Refund” policy is false advertising as they do NOT issue a refund, they simply allow exchanges or store credit, and given the terrible quality of the items, there is absolutely no chance you would want another item from them. Clothing is nothing is appears to be on the website. Do not fall for this company. They should not be allowed to sell their items. This is not a clothing store, it is a complete scam.
19 de fevereiro de 2025
Avaliação não solicitada
Resposta da Boho Beach Hut
Dear Danielle,
We’re sorry to hear that your order did not meet your expectations. We strive to provide quality products and transparent policies, and we regret that you were disappointed with your purchase.
We understand that our return policy may not work for everyone, and we appreciate your feedback. Your concerns will be shared with our team as we continue working to improve our products and services.
Best regards,
The Boho Beach Hut Team
Doesn’t deserve even 1 star
Absolutely horrible company. Doesn’t even deserve one star and needs to be closed down. They steal pictures from other sites. Once you order the items and receive them, they come from the original sender (temu quality). Items look nothing like pictures, not even the same materials. Items also comes broken. When you contact customer service they have you send the items back in (you pay the full return shipping). Then they only give you store credit back. After 3 failed attempts and round of products coming in, I gave up. All the products suck and are not even close to being the same. Total scam company and shocked they are still in business. Do not shop them.
18 de fevereiro de 2025
Avaliação não solicitada
Resposta da Boho Beach Hut
Dear Kristin,
We’re sorry to hear that your experience did not meet your expectations. We strive to provide quality products and customer service, and we regret that you were disappointed.
We understand that our return policy may not work for everyone, and we appreciate your honest feedback. Your concerns will be shared with our team as we continue working to improve our products and services.
Best regards,
The Boho Beach Hut Team
Waste of time
Waste of time. Cheap looking product with inaccurate sizes. Return/exchange process is horrible. Congrats to the photographer and model that make everything look beautiful on line but unfortunately it’s a joke.
18 de fevereiro de 2025
Avaliação não solicitada
Resposta da Boho Beach Hut
Dear Cathy,
We’re sorry to hear that your experience with our products and return process did not meet your expectations. We strive to provide quality items and an easy shopping experience, and we regret that you were disappointed.
Your feedback is valuable to us, and we will share it with our team as we continue to improve our products and services.
Best regards,
The Boho Beach Hut Team
The photographs look very different to…
The photographs look very different to the product you actually receive. I came to find out there is no return policy. Only store credit or exchange. Shop elsewhere for quality & good customer service.
16 de fevereiro de 2025
Avaliação não solicitada
Resposta da Boho Beach Hut
Dear Sandeep,
We’re sorry to hear that the item you received did not meet your expectations. We strive to provide accurate product representations, and we regret that your experience did not reflect this.
While our policy allows for store credit or exchanges, we understand that this may not work for everyone. We appreciate your feedback and will take it into consideration as we continue to improve our products and services.
Best regards,
The Boho Beach Hut Team
Never do business with this company
Never do business with this company! The customer service is absolutely horrible. They only offer in-store credit, which is clearly not noted unless you go into their return policy. You have to pay to ship your items back and then there is a restocking fee on top of that. My question to them is, why would I want in-store credit with a company that has such poor quality of clothing and customer service? Of course, when I ask that I got no response. The items of clothing are poor quality, and look nothing like what is on the website. In addition, the shipping is so slow. I ordered items and it took almost a month for them to get to me.
1 de fevereiro de 2025
Avaliação não solicitada
Resposta da Boho Beach Hut
Dear Andrea,
We’re sorry to hear that your experience with Boho Beach Hut did not meet your expectations. We strive to provide clear return policy details, quality products, and responsive customer service, and we regret that you were disappointed.
We understand that our return policy may not be ideal for everyone, and we appreciate your feedback. We will take your comments into consideration as we continue working to improve our processes and services.
Best regards,
The Boho Beach Hut Team
Beware!! Very poor company to do business with!
I will NEVER do business with this company again. The customer service is absolutely horrible. Beware also that they only give you a credit after returning an item which you have to pay to ship back and then also pay a restocking fee.
The quality of their items is subpar and sizes are inconsistent. It was so disappointing.
11 de fevereiro de 2025
Avaliação não solicitada
Resposta da Boho Beach Hut
Dear Doreen,
We’re sorry to hear that your experience with Boho Beach Hut did not meet your expectations. We strive to provide quality products and a positive customer experience, and we regret that this was not the case for you.
We understand that our return and exchange policy may not work for everyone, and we appreciate your honest feedback. Your comments will be shared with our team as we continue to improve our products and services.
Best regards,
The Boho Beach Hut Team
Web Site SUCKS!!!!!
9 de fevereiro de 2025
Avaliação não solicitada
Resposta da Boho Beach Hut
Dear John,
We appreciate you reaching out, but unfortunately, we are unable to assist you as we do not have any record of your order or account details.
If you need assistance, please provide your order number or the email address used for the purchase, and we will be happy to look into your request.
Best regards,
The Boho Beach Hut Team
Terrible misrepresentation of products
Terrible misrepresentation of products. The items I received were not even of like fabric or texture and the quality is so poor I would never buy had I known what was coming! A complete scam when I returned my items for a refund they just issued a gift card for more terrible items that look nothing like pictured on IG.
5 de fevereiro de 2025
Avaliação não solicitada
Resposta da Boho Beach Hut
Dear Sara,
We’re sorry to hear that your order did not meet your expectations. We strive to provide accurate product representations and quality items, and we regret that your experience did not reflect this.
Our exchange policy is in place to offer a resolution, but we understand that this may not be ideal for every customer. We appreciate your feedback and will share it with our team as we continue working to improve our products and services.
Best regards,
The Boho Beach Hut Team
I placed an order for a few sweaters…
I placed an order for a few sweaters and I failed to read the return policy. The fabric was stiff, itchy and smelly! Certainly didn’t look like the pictures illustrated. The sweaters had no labels… I tried to return them and they only provided an exchange. Beware of any company who can’t stand behind their products. I will donate these sweaters before I waste my money returning or buying anything from this company. Terrible!
4 de fevereiro de 2025
Avaliação não solicitada
Resposta da Boho Beach Hut
Dear Ivette,
We’re sorry to hear that your order did not meet your expectations. We strive to provide quality products and an enjoyable shopping experience, and we regret that this was not the case for you.
We understand that our exchange policy may not align with every customer’s preferences, and we appreciate your honest feedback. Your comments will be shared with our team as we continually work to improve our products and services.
Best regards,
The Boho Beach Hut Team
The quality is terrible
The quality is terrible, the fabric is flimsy and feels terrible. They will not refund only exchange. After receiving this product why would I want an exchange? There are so many options out there I’d suggest not even considering Boho Beach Hut.
4 de fevereiro de 2025
Avaliação não solicitada
Resposta da Boho Beach Hut
Dear Nancy,
We’re very sorry to hear that the quality of your item did not meet your expectations. We always strive to provide high-quality products and a positive shopping experience, and we regret that we fell short in your case.
While our policy typically allows for exchanges, we truly want to make this right for you. We appreciate your feedback and will share it with our team to improve our products and services.
Best regards,
The Boho Beach Hut Team
DO NOT ORDER FROM THIS COMPANY!!
DO NOT ORDER FROM THIS COMPANY!!! If I could give zero stars I would. This company has a no refund policy because they know all of their stuff will be returned, as it is complete CRAP!!! Why would anyone want a store credit when all of their stuff is a joke?! The dress I ordered was the worst quality I have ever seen. The collar won't lay down and the ruffles won't either. The material feels like the cheapest thing I have ever felt. They act like they are a US company when their clothing comes from overseas. STAY AWAY-RUN!!!
3 de fevereiro de 2025
Avaliação não solicitada
Resposta da Boho Beach Hut
Dear Ally,
We’re very sorry to hear about your disappointing experience with us. It’s never our intention for any customer to feel this way, and we take your feedback seriously.
Our return policy, which offers store credit, is clearly outlined on our website to ensure transparency. However, we understand your frustration if the item you received did not meet your expectations. We strive to provide accurate product descriptions and quality pieces, and we regret that this was not your experience.
Thank you for sharing your feedback, as it helps us improve.
Best regards,
The Boho Beach Hut Team
The sweater did not look quite the same…
The sweater did not look quite the same as the photo. Nor was it as long as the picture. So I measured it and it was a few inches short than stated in the description. The cowl neck was also much bigger than the photo!
3 de fevereiro de 2025
Avaliação não solicitada
Resposta da Boho Beach Hut
Dear Caren,
Thank you for sharing your feedback with us. We’re sorry to hear that the sweater did not meet your expectations or match the description provided. Ensuring accurate product representations is very important to us, and we regret any discrepancies in the measurements or design.
Your input regarding the length and the cowl neck has been noted, and we will review this issue with our team to ensure better consistency between our descriptions and the actual products.
We appreciate your honesty and will use this feedback to improve both our products and the information we provide.
Best regards,
The Boho Beach Hut Team
Do not buy from this company
Do not buy from this company. The product is expensive and the quality is asolutely terrible. One sweather made me break out in a rash and the other snagged several times the first time I wore it. Then, when you try to return it, you have to pay shipping and can't get a refund...only a store credit to buy more cheap product. It's cute but don't do it!
29 de janeiro de 2025
Avaliação não solicitada
Resposta da Boho Beach Hut
Dear Sophie,
We’re very sorry to hear about your disappointing experience with us. It’s never our intention for a customer to feel this way, and we truly value your feedback.
We deeply regret that the quality of the products did not meet your expectations, and we are particularly concerned to hear about the rash you experienced. If you’d like, we’d be happy to review this matter further to ensure the safety and quality of our products.
Regarding our return policy, we understand that our store credit policy may not work for everyone. We outline this on our website to ensure transparency, but we appreciate your feedback and will take it into consideration as we continue to improve.
Thank you for taking the time to share your concerns. Your feedback helps us identify areas where we can do better, and we hope we can earn back your trust in the future.
Best regards,
The Boho Beach Hut Team
Awful and Unacceptable clothing and Service
I would leave zero stars if I could. I ordered a dress when received was of very poor quality and did not fit. I had to send it back on my dime costing me $10 AND had to go through a rigorous return process indicating what item I wanted in exchange as they do NOT provide refunds. Unwilling to go through another disastrous receipt of clothing that would not fit, I opted for something safe like a swimsuit coverup. I waited WEEKS for the coverup to arrive and it is a piece of garbage that I am now stuck with. STAY FAR AWAY FROM THIS SITE!!!’b
31 de janeiro de 2025
Avaliação não solicitada
Resposta da Boho Beach Hut
Dear Cathy,
We’re truly sorry to hear about your disappointing experience with your order and our return process. It’s never our intention for any customer to feel dissatisfied, and we appreciate you sharing your concerns.
We regret that the original dress didn’t meet your expectations in quality or fit, and we understand your frustration with the return process and associated costs. While our policy of issuing store credit is outlined on our website, we recognize that it may not be ideal for everyone.
It’s disappointing to hear that the replacement item also fell short of your expectations. We strive to ensure the quality of our products and aim for transparency in our processes. Your feedback helps us identify areas where we can improve, and we will be reviewing our procedures to create a smoother experience for our customers.
Thank you for taking the time to share your experience. If you have additional concerns, please feel free to reach out to us at Support@BohoBeachHut.com, as we would like the opportunity to learn more and improve.
Best regards,
The Boho Beach Hut Team
Disgusting
Why is this even a brand. Such a cheap quality material they are selling. Ain't no way the products are deserve to be bought in this price. Never buying again!!!
20 de janeiro de 2025
Avaliação não solicitada
Resposta da Boho Beach Hut
Dear Samuel,
We’re very sorry to hear about your disappointment with the quality of our products. It’s never our intention for a customer to feel this way, and we truly appreciate you sharing your feedback with us.
We strive to provide quality items at fair prices, and it’s disappointing to learn that we fell short of your expectations. Your feedback is invaluable, and we’ll be reviewing this matter with our team to ensure we continue improving our product offerings.
Thank you for bringing this to our attention. Your experience is important to us, and we will use your input to better serve our customers in the future.
Best regards,
The Boho Beach Hut Team
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