BonneBouffe Avaliações 

348
•
O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

BonneBouffe are connoisseurs of excellent French products and there French Ail - never fails. Whether it is the Lautrec Rośe Braids or the Beaumont de Lomagne White. The Braids arrive safely w... Ver mais

Avaliado com 5 de um total de 5 estrelas

We visited Castelnaudary on a touring holiday in southern France, and loved their traditional Cassoulet. Here is the traditional recipe already prepared and canned so it will keep for months, availabl... Ver mais

Avaliado com 5 de um total de 5 estrelas

Good well run company, I have bought from them on numerous occasions , always excellent products delivered on time and in exellent condition and more importantly to me, as descibed. Will be purchasing... Ver mais

Avaliado com 5 de um total de 5 estrelas

Outstanding service. Next day delivery and items arrive individuals carefully packed. It feels like personal service. I’ve used this company for a few years for a range of food items and never been di... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Fornecedor de Produtos Alimentícios
  2. também em
  3. Confeitaria
  4. Fornecedor de Alimentos e Bebidas
  5. Fornecedor de Laticínios
  6. Loja de Queijos
  7. Serviço de encomenda de comida online

Escrito pela empresa

At BonneBouffe we aim to source the finest ingredients from France and deliver them straight to you with a fast delivery. If you love cooking and eating authentic French food, you can rely on BonneBouffe to deliver what you need, just when you need it. Real French food, online


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

348 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 66% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,8

Todas as avaliações

(348)

143 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Lovely website full of delicious french…

Lovely website full of delicious french things. Speedy and well packaged delivery. Thank you

25 de março de 2025
logotipo da BonneBouffe

Resposta da BonneBouffe

Dear Rachel, Thank you for such lovely feedback. We aim to source items not readily available in the UK and we are delighted to hear that you enjoy our products and services. Do you know that you can also keep up to date with new products and special offers by subscribing to our newsletter? Best regards, Caroline

Avaliado com 5 de um total de 5 estrelas

Very good as usual

Very good as usual! Excellent produce. Good price!

31 de março de 2025
logotipo da BonneBouffe

Resposta da BonneBouffe

Dear Maud, We are pleased to hear such lovely feedback. Do you know that you can also keep up to date with special offers and new products by subscribing to our newsletter? Best wishes, Caroline

Avaliado com 5 de um total de 5 estrelas

Does what it says on the tin

Does what it says on the tin. Product is excellent and easy to use.

25 de março de 2025
logotipo da BonneBouffe

Resposta da BonneBouffe

Dear Melanie, Thank you so much for your lovely feedback and your repeat orders, we really appreciate it! Thank you for being a valued customer and for taking the time to share your experience with others. Kind regards, Caroline

Avaliado com 5 de um total de 5 estrelas

Excellent quick delivery and good price…

Excellent quick delivery and good price and quality. Able to get good French products that I always brought back from holiday trips.

25 de março de 2025
logotipo da BonneBouffe

Resposta da BonneBouffe

Dear Linda, Thank you so much for your great feedback! We are truly delighted that we can provide you with a taste of France! Kind regards, Caroline

Avaliado com 5 de um total de 5 estrelas

will buy again

great product ands quick delivery- will buy again

26 de fevereiro de 2025
logotipo da BonneBouffe

Resposta da BonneBouffe

Dear Philip, Thank you for your great feedback. We are delighted that you received your order quickly and that you enjoy the Pain d'Epices! Kind regard, Caroline

Avaliado com 5 de um total de 5 estrelas

Perfect internet experience

Good prices, excellent quality cheese, well packaged, fast shipping, courteous customer service.

23 de fevereiro de 2025
logotipo da BonneBouffe

Resposta da BonneBouffe

Dear Evan, Thank you so much for your lovely feedback! We are glad that you enjoy our cheeses and had a good customer service experience! Kind regards, Caroline

Avaliado com 5 de um total de 5 estrelas

Great service

Great service. The item was out of stock (everywhere) and BonneBouffe kept me informed and product was sent as soon as it was available. Very nice product too!

24 de fevereiro de 2025
logotipo da BonneBouffe

Resposta da BonneBouffe

Dear Deborah, Thank you for such great feedback! We aim to source items not readily available in the UK and we are delighted to hear that you enjoy our products and services. Do you know that you can also keep up to date with new products and special offers by subscribing to our newsletter? Best Regards, Caroline

Avaliado com 5 de um total de 5 estrelas

Very quick to send order and cheese is…

Very quick to send order and cheese is fabulous

3 de março de 2025
logotipo da BonneBouffe

Resposta da BonneBouffe

Dear Gillian, Thank you for taking the time to share your feedback. We are delighted that you received your order quickly and that you enjoy the Crottins! Kind regard, Caroline

Avaliado com 3 de um total de 5 estrelas

Very Fast Goose Rillette Delivery BUT

Very Fast Delivery. Next day ! And post-free. But the Goose Rillette was very disappointing in flavour. We left it overnight to reach room temperature (21C), but it was quite Tasteless. To all three of we three experienced gourmands! Surprisingly flavourless, perhaps, at best, it resembled Pork Rillette. Not even as tasty as Duck. Thus a very disappointing, and somewhat costly experience! A shame. Sorry++ :(

25 de fevereiro de 2025
logotipo da BonneBouffe

Resposta da BonneBouffe

Dear Anthony, Thank you for taking the time to sharing your feedback. While we take great care in selecting quality products, we understand that unfortunately sometimes the quality does not meet our customers' expectations and are truly sorry to hear that you were disappointed by the taste of the Castaing Goose Rillettes.
Please don't hesitate to contact us directly at bonjour@bonnebouffe.co.uk if you ever have any issue with your order as we're always happy to help.
Kind regards, Caroline

Avaliado com 5 de um total de 5 estrelas

A very good selection of French…

A very good selection of French produce.
Fast dispatch.
Cannot recommend highly enough.

25 de fevereiro de 2025
logotipo da BonneBouffe

Resposta da BonneBouffe

Dear Malcolm, Thank you for your great feedback! We're glad that you enjoy our products and service. Thank you so much for your recommendation, we really appreciate it! Kind regards, Caroline

Avaliado com 3 de um total de 5 estrelas

The delivery took longer than expected…

The delivery took longer than expected with Royal Mail, as I ordered fresh food.
It would be nice to have an update from the customer service from BonneBouffe or a chat live to ask questions.
Price wise very good for what I bought.

25 de fevereiro de 2025
logotipo da BonneBouffe

Resposta da BonneBouffe

Dear Soraya, Thank you for your feedback. We sincerely apologise that your delivery was delayed by one day. We send all of our chilled items in insulated, padded envelopes with enough icepacks included within to keep the products cool for up to 48 hours in transit.
Once an order is dispatched, we send an email with the tracking details, and delivery notifications are also sent by Royal Mail.
Please feel free to contact us at bonjour@bonnebouffe.co.uk as we're always happy to help if you ever have any delivery issue.
Kind regards, Caroline

Avaliado com 5 de um total de 5 estrelas

Good website, what a find!

Good website, very prompt and efficent delivery, excellent packaging. Very pleased with all the products.

24 de fevereiro de 2025
logotipo da BonneBouffe

Resposta da BonneBouffe

Dear Alan, Thank you so much for your wonderful feedback! We are truly delighted that you enjoy our products and had a good shopping experience with us ! Kind regards, Caroline

Avaliado com 5 de um total de 5 estrelas

Fast and efficient

Fast and efficient

3 de fevereiro de 2025
logotipo da BonneBouffe

Resposta da BonneBouffe

Thank you very much for taking the time to leave us a feedback, we really appreciate it! Kind regards, Caroline

Avaliado com 5 de um total de 5 estrelas

Great next day delivery service

Great next day delivery service . Very carefully packed too .

3 de fevereiro de 2025
logotipo da BonneBouffe

Resposta da BonneBouffe

Dear Margaret, Thank you for your great feedback! Our team always takes great care while packing products and aim to ship orders as soon as possible. Looking forward to serving you again! Kind regards, Caroline

Avaliado com 5 de um total de 5 estrelas

Arrived quickly

Arrived quickly. Nice big bulbs. Smells divine

3 de fevereiro de 2025
logotipo da BonneBouffe

Resposta da BonneBouffe

Dear Elaine, Thank you so much for your lovely feedback! We're thrilled to hear that you enjoy our Smoked Garlic! Please keep an eye on our Newsletters as we will send one when the new season's stock has arrived. Kind regards, Caroline

Avaliado com 5 de um total de 5 estrelas

Dear BonneBouffe,

Dear BonneBouffe,

Thank you for your great service delivering
my items in less than 2 days. ~Those tiny
eggs are the amongst the tastest ones...

Have a great business
Thank you

31 de janeiro de 2025
logotipo da BonneBouffe

Resposta da BonneBouffe

Thank you so much for your wonderful feedback! We're thrilled to hear that you enjoy our ever popular Fresh Quail Eggs and that you had an easy and pleasant shopping experience with us! Kind regards, Caroline

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