Churnet Valley Railway (1992) PLC Avaliações 

14.889
•
O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Friendly and welcoming staff. The train was very clean and comfortable. We were promptly served a traditional Staffordshire breakfast served with plenty of drinks of choice whilst enjoying the scenic... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

Well organised, staff all very friendly and helpful and booking easy and straightforward. A lovely trip. Some other customers need to consider everyone on these trips though. A couple near us chose t... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The staff at the car park, on the platform, in the cafe and on board the train were all friendly helpful and attentive. The food was excellent and portions were more than adequate. Comparing with... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We had a brilliant breakfast train on the Churnet Valley railway. We were served a lovely cooked breakfast and the staff were very good. The young man in our carriage (Diana) was very knowledgeable a... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Atração turística
  2. também em
  3. Companhia ferroviária
  4. Preservação do Patrimônio
  5. Restaurante de Café da Manhã
  6. Restaurante Inglês

Sobre Churnet Valley Railway (1992) PLC

Escrito pela empresa

Churnet Valley Railway: A Journey Through Time and Scenic Beauty

Hop on board Churnet Valley Railway, Staffordshire’s premier heritage railway, for an unforgettable journey through England's scenic countryside. Catering to a wide range of audiences, Churnet Valley Railway offers not just a trip, but an experience designed to delight all ages.

Entertainment for Everyone: Whether it’s a fun-filled day out with the kids, who will be thrilled by special children's events like The Mad Hatters Tea Train Party, an exotic and romantic lunch excursion for couples, or their tipsy Rail Ale Trail for you and your mates – there's something for everyone at Churnet Valley Railway. Seasonal events like their PolarExpress™ Christmas Train Ride or the Midsummer Murder Mystery evenings offer entertainment that stays fresh throughout the year.

Heritage Presentation: Operated primarily by a dedicated team of volunteers, Churnet Valley Railway takes immense pride in preserving and showcasing the golden age of British rail travel. The meticulously restored steam locomotives, along with vintage carriages, offer passengers an authentic glimpse into the past.

Partnerships Galore: Beyond providing a thrilling day out, Churnet Valley Railway collaborates with external partners to bring Staffordshire some of its most loved events. From bringing festival-goers to villages accessible only by rail to hosting engaging and interactive educational events for children, Churnet Valley continues to offer new and exciting options to the communities they serve. Hop on board and experience the unique blend of nostalgia, scenic beauty, and warm hospitality that only Churnet Valley Railway can offer.


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

15 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,8

Todas as avaliações

(14.889)

4.852 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Weekday Lunch Experience

The staff at the car park, on the platform, in the cafe and on board the train were all friendly helpful and attentive. The food was excellent and portions were more than adequate. Comparing with other similar experiences I feel this was great value for money.
My wife booked as a present and I wasn't disappointed.
She told me the people she dealt with in booking were also helpful, friendly and obliging.
We had never been to tha Staffordshire Moorlands before and we really enjoyed the scenery and the friendliness of the people as well.
We intend to return.

23 de setembro de 2026
logotipo da Churnet Valley Railway (1992) PLC

Resposta da Churnet Valley Railway (1992) PLC

Thank you for taking the time & trouble to send us such a lovely review. We're so pleased that you enjoyed your trip on the Churnet Valley Railway. All of our team work really hard to ensure that all of our visitors have an enjoyable experience with us. We hope that you can travel again with us soon.

Kind regards
Kaaren
01538 360522

Avaliado com 5 de um total de 5 estrelas

A very enjoyable day!

Friendly and welcoming staff. The train was very clean and comfortable. We were promptly served a traditional Staffordshire breakfast served with plenty of drinks of choice whilst enjoying the scenic views. We found the staff had extensive knowledge of both the journey and railway as well as local traditions. The whole experience was very enjoyable and memorable. Great value for money!

12 de abril de 2026
logotipo da Churnet Valley Railway (1992) PLC

Resposta da Churnet Valley Railway (1992) PLC

Thank you for taking the time & trouble to send us such a lovely review. We're so pleased that you enjoyed your trip on the Churnet Valley Railway. All of our team work really hard to ensure that all of our visitors have an enjoyable experience with us. We hope that you can travel again with us soon.

Kind regards
Kaaren
01538 360522

Avaliado com 4 de um total de 5 estrelas

Well organised

Well organised, staff all very friendly and helpful and booking easy and straightforward. A lovely trip.
Some other customers need to consider everyone on these trips though. A couple near us chose to refuse space to other travellers so they could have 2 seats each for themselves and their dog.

27 de setembro de 2026
logotipo da Churnet Valley Railway (1992) PLC

Resposta da Churnet Valley Railway (1992) PLC

Thank you for your lovely review. We’re pleased to hear that you found the booking process straightforward and that our staff were friendly and helpful. We’re sorry to hear about the situation with other passengers. As this was an unallocated seating service, passengers are asked to be considerate of others when choosing their seats. Had you needed assistance, our staff would have been happy to help. Thank you for your feedback, and we hope to welcome you back to the Churnet Valley Railway again soon.

Kind regards,
Debbie
01538 360522

Avaliado com 5 de um total de 5 estrelas

We had a brilliant breakfast train on…

We had a brilliant breakfast train on the Churnet Valley railway. We were served a lovely cooked breakfast and the staff were very good. The young man in our carriage (Diana) was very knowledgeable and informative. The steam train journey was wonderful and the carriage with Tiffany lamps and white cloths gave such a feeling of nostalgia for a time gone by.

3 de outubro de 2026
logotipo da Churnet Valley Railway (1992) PLC

Resposta da Churnet Valley Railway (1992) PLC

Thank you so much for taking the time & trouble to give us such a lovely review.
We’re so pleased that you enjoyed your trip with us.
All of the team at the Churnet Valley Railway work really hard to ensure that all of our visitors have a wonderful & memorable time.
Please visit us again soon.

Kind regards
Kaaren
01538 360522

Avaliado com 5 de um total de 5 estrelas

A huge slice of nostalgia

A huge slice of nostalgia great day out, made all the better by the wonderful volunteers. They were so friendly and made the trip interesting and fun.

4 de outubro de 2026
logotipo da Churnet Valley Railway (1992) PLC

Resposta da Churnet Valley Railway (1992) PLC

Thank you so much for taking the time & trouble to give us such a lovely review.
We’re so pleased that you enjoyed your trip with us.
All of the team at the Churnet Valley Railway work really hard to ensure that all of our visitors have a wonderful & memorable time.
Please visit us again soon.

Kind regards
Kaaren
01538 360522

Avaliado com 1 de um total de 5 estrelas

It was a supposed to be a SCENIC trip

It was a supposed to be a SCENIC trip . However you can't see much in the dark. Had to queue for ages for fish and chips and then sit staring at our own reflections. Timing was all wrong. Really spoilt the family trip out.

30 de setembro de 2026
logotipo da Churnet Valley Railway (1992) PLC

Resposta da Churnet Valley Railway (1992) PLC

Thank you for your feedback.

We’re sorry to hear that your family trip was disappointing. Your booking was for our 7pm service, and at this time of year daylight is limited, meaning the scenic views are naturally restricted after sunset. Unfortunately, this is something we cannot control.

We appreciate that waiting for fish and chips also affected your experience, and we’re sorry that the timing of the service did not meet your expectations.

Kind regards,
Debbie
01538 360522

Avaliado com 5 de um total de 5 estrelas

We all had a lovely day out celebrating…

We all had a lovely day out celebrating a significant birthday! Thank you everyone at Churnet Valley Railway.

23 de setembro de 2026
logotipo da Churnet Valley Railway (1992) PLC

Resposta da Churnet Valley Railway (1992) PLC

Thank you so much for taking the time & trouble to give us such a lovely review.
We’re so pleased that you enjoyed your trip with us.
All of the team at the Churnet Valley Railway work really hard to ensure that all of our visitors have a wonderful & memorable time.
Please visit us again soon.

Kind regards
Kaaren
01538 360522

Avaliado com 5 de um total de 5 estrelas

It was a really lovely experience and a…

It was a really lovely experience and a very nice journey. Some really nice people who made it a lovely time.
Staff were very nice and informative and explaining where we were and all about the train

4 de outubro de 2026
logotipo da Churnet Valley Railway (1992) PLC

Resposta da Churnet Valley Railway (1992) PLC

Thank you so much for taking the time & trouble to give us such a lovely review.
We’re so pleased that you enjoyed your trip with us.
All of the team at the Churnet Valley Railway work really hard to ensure that all of our visitors have a wonderful & memorable time.
Please visit us again soon.

Kind regards
Kaaren
01538 360522

Avaliado com 4 de um total de 5 estrelas

We had a really lovely experience on the Churnet Valley Railway

We had a really lovely experience in 5he breakfast dining car. The food, service, background music and staff were all amazing and the only reason I haven’t given the experience 5 stars is due to the fact that the train carriage windows were dirty outside and appeared not to hav3 been cleaned in a while. As the sun was shining this actually spoiled the view of the countryside and also inhabited the taking of photos. Other than that everything was perfect and it’s just a shame that attention to detail fell short here.

4 de outubro de 2026
logotipo da Churnet Valley Railway (1992) PLC

Resposta da Churnet Valley Railway (1992) PLC

Thank you for your lovely review. We’re delighted you enjoyed the breakfast dining experience, including the food, service, music and our staff.

We’re sorry you felt the windows affected your views and photography. The carriage windows are cleaned regularly; however, when travelling behind a steam locomotive, soot and residue can accumulate on the outside of the windows during the journey. Unfortunately, this can happen even after the windows have been cleaned.

We appreciate your feedback and hope this did not detract too much from an otherwise enjoyable experience.

Kind regards,
Debbie
01538 360522

Avaliado com 4 de um total de 5 estrelas

Very well organised and excellent…

Very well organised and excellent customer service. Value for money. Only downside I guess is the scenery on the journey nothing special to look at.

3 de outubro de 2026
logotipo da Churnet Valley Railway (1992) PLC

Resposta da Churnet Valley Railway (1992) PLC

Thank you for your lovely review. We’re pleased you found the experience well organised, with excellent customer service and good value for money. We appreciate your comments regarding the scenery and hope you enjoyed the journey and heritage railway experience overall. We hope to welcome you back again.

Kind regards

Debbie
01538 360522

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service, made to fell welcome from the minute we stepped onto the station. Cream tea fabulous too

3 de outubro de 2026
logotipo da Churnet Valley Railway (1992) PLC

Resposta da Churnet Valley Railway (1992) PLC

Thank you so much for taking the time & trouble to give us such a lovely review.
We’re so pleased that you enjoyed your trip with us.
All of the team at the Churnet Valley Railway work really hard to ensure that all of our visitors have a wonderful & memorable time.
Please visit us again soon.

Kind regards
Kaaren
01538 360522

Avaliado com 5 de um total de 5 estrelas

Very good food and served by very…

Very good food and served by very friendly staff 😊😊😊

15 de agosto de 2026
logotipo da Churnet Valley Railway (1992) PLC

Resposta da Churnet Valley Railway (1992) PLC

Thank you so much for taking the time & trouble to give us such a lovely review.
We’re so pleased that you enjoyed your trip with us.
All of the team at the Churnet Valley Railway work really hard to ensure that all of our visitors have a wonderful & memorable time.
Please visit us again soon.

Kind regards
Kaaren
01538 360522

Avaliado com 5 de um total de 5 estrelas

This is simply the most wonderful…

This is simply the most wonderful experience.

We had the table service English Breakfast on a glorious Saturday morning. Alll the staff are so friendly, efficient and quite lovely.

My only complaint, and it is a small one, thus still a 5 star review, the coffee, shocking. I admit to being a bit of a coffee snob and was looking forward to a decent cup on board so disappointing. Next time I will get one from the tea rooms - I am assuming they have a machine that will give me what I need to go with my sumptous breakfast! But coffee aside, really a wonderful experience!

3 de outubro de 2026
logotipo da Churnet Valley Railway (1992) PLC

Resposta da Churnet Valley Railway (1992) PLC

Thank you for taking the time & trouble to send us such a lovely review. We're so pleased that you enjoyed your trip on the Churnet Valley Railway. All of our team work really hard to ensure that all of our visitors have an enjoyable experience with us. I'll pass on your comments for the catering team for you regarding your coffee.

Kind regards
Kaaren
01538 360522

Avaliado com 5 de um total de 5 estrelas

From the moment we arrived everything…

From the moment we arrived everything was spot on!

We were greeted politely at the car park and informed that we had plenty of time to get parked before the journey begun. The assistant was kind enough to offer help with squeezing in as close to other vehicles but thank goodness I am experienced with parking in ferries so I had no issue.

We then headed to the reception area where we were greated with warmth and given our tickets for coffees and cakes. Ours was not printed on a card with the logo and the gentleman was so apologetic for something that I would have never noticed in the first place!

The ladies in the coffee shop were so lovely and cheerful even having to deal with a massive queue of hugry people! They even gave me a train shapped sprinkle on my coffee :) what a thoughtfull touch!

We then were greated by staff on the platform and shown to the least packed carriage. The carriage was clean and the seats were so comfy! Initially I was sceptical about not having assigned seats, but when we entered, straight away we found a booth all to ourselves!

The journey was so pleasant, the views magnificent, the staff onboard courteous and accommodating, the conductor very helpfull!

On the way back we actually decided to disembark on the half way station and walk by the riverside all the way back as it was such a glorious day!

We drove all the way from Lincolnshire for this and I would highly reccommend it to anyone thinking about booking with you. Do it!!!

Will definitely be back, hopefully with offsprings to share this fab experience which is absolutely fantastic for the whole family!

3 de outubro de 2026
logotipo da Churnet Valley Railway (1992) PLC

Resposta da Churnet Valley Railway (1992) PLC

Thank you for taking the time & trouble to send us such a lovely review. We're so pleased that you enjoyed your trip on the Churnet Valley Railway. All of our team work really hard to ensure that all of our visitors have an enjoyable experience with us. We hope that you can travel again with us soon.

Kind regards
Kaaren
01538 360522

Avaliado com 5 de um total de 5 estrelas

Lovely experience

Lovely experience , staff were more than helpful and delightful. Food was served in a very timely and organised fashion, food was lovely, and hot, so hats off to all the staff for managing to serve a 3 course meal for 150 heads on a train. Journey through the countryside was idyllic. Great day out.

4 de outubro de 2026
logotipo da Churnet Valley Railway (1992) PLC

Resposta da Churnet Valley Railway (1992) PLC

Thank you for taking the time & trouble to send us such a lovely review. We're so pleased that you enjoyed your trip on the Churnet Valley Railway. All of our team work really hard to ensure that all of our visitors have an enjoyable experience with us. We hope that you can travel again with us soon.

Kind regards
Kaaren
01538 360522

Avaliado com 5 de um total de 5 estrelas

Wonderful breakfast experience

Welcoming staff, good food, good service, comfortable seats on a beautiful train ride through the countryside. What’s not to love!

4 de outubro de 2026
logotipo da Churnet Valley Railway (1992) PLC

Resposta da Churnet Valley Railway (1992) PLC

Thank you for your lovely review, 2027 dates will be on our website by the end of October. Please travel with us again.

Kind regards
Kaaren
01538 360522

Avaliado com 5 de um total de 5 estrelas

We went on the breakfast train

We went on the breakfast train, staff very friendly and polite and our full English breakfast was delicious. You could ask for more tea/coffee and staff would bring you another pot.

4 de outubro de 2026
logotipo da Churnet Valley Railway (1992) PLC

Resposta da Churnet Valley Railway (1992) PLC

Thank you for your lovely review, 2027 dates will be on our website by the end of October. Please travel with us again.

Kind regards
Kaaren
01538 360522

Avaliado com 5 de um total de 5 estrelas

Good fun day

4 de outubro de 2026
logotipo da Churnet Valley Railway (1992) PLC

Resposta da Churnet Valley Railway (1992) PLC

Thank you for your lovely review, 2027 dates will be on our website by the end of October. Please travel with us again.

Kind regards
Kaaren
01538 360522

Avaliado com 5 de um total de 5 estrelas

Food service and staff

Food service and staff excellent,carriages lovely tables set lovely A great outing

4 de outubro de 2026
logotipo da Churnet Valley Railway (1992) PLC

Resposta da Churnet Valley Railway (1992) PLC

Thank you for your lovely review, 2027 dates will be on our website by the end of October. Please travel with us again.

Kind regards
Kaaren
01538 360522

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