Friendly and welcoming staff. The train was very clean and comfortable. We were promptly served a traditional Staffordshire breakfast served with plenty of drinks of choice whilst enjoying the scenic... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Friendly and welcoming staff. The train was very clean and comfortable. We were promptly served a traditional Staffordshire breakfast served with plenty of drinks of choice whilst enjoying the scenic... Ver mais
A empresa respondeu
Well organised, staff all very friendly and helpful and booking easy and straightforward. A lovely trip. Some other customers need to consider everyone on these trips though. A couple near us chose t... Ver mais
A empresa respondeu
The staff at the car park, on the platform, in the cafe and on board the train were all friendly helpful and attentive. The food was excellent and portions were more than adequate. Comparing with... Ver mais
A empresa respondeu
We had a brilliant breakfast train on the Churnet Valley railway. We were served a lovely cooked breakfast and the staff were very good. The young man in our carriage (Diana) was very knowledgeable a... Ver mais
A empresa respondeu
Escrito pela empresa
Hop on board Churnet Valley Railway, Staffordshire’s premier heritage railway, for an unforgettable journey through England's scenic countryside. Catering to a wide range of audiences, Churnet Valley Railway offers not just a trip, but an experience designed to delight all ages.
Entertainment for Everyone: Whether it’s a fun-filled day out with the kids, who will be thrilled by special children's events like The Mad Hatters Tea Train Party, an exotic and romantic lunch excursion for couples, or their tipsy Rail Ale Trail for you and your mates – there's something for everyone at Churnet Valley Railway. Seasonal events like their PolarExpress™ Christmas Train Ride or the Midsummer Murder Mystery evenings offer entertainment that stays fresh throughout the year.
Heritage Presentation: Operated primarily by a dedicated team of volunteers, Churnet Valley Railway takes immense pride in preserving and showcasing the golden age of British rail travel. The meticulously restored steam locomotives, along with vintage carriages, offer passengers an authentic glimpse into the past.
Partnerships Galore: Beyond providing a thrilling day out, Churnet Valley Railway collaborates with external partners to bring Staffordshire some of its most loved events. From bringing festival-goers to villages accessible only by rail to hosting engaging and interactive educational events for children, Churnet Valley continues to offer new and exciting options to the communities they serve. Hop on board and experience the unique blend of nostalgia, scenic beauty, and warm hospitality that only Churnet Valley Railway can offer.
Station Road, ST13 7EE, Cheddleton, Reino Unido
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
We had a fantastic night on the murder mystery, we'd definitely do it again.
The staff at the car park, on the platform, in the cafe and on board the train were all friendly helpful and attentive. The food was excellent and portions were more than adequate. Comparing with other similar experiences I feel this was great value for money.
My wife booked as a present and I wasn't disappointed.
She told me the people she dealt with in booking were also helpful, friendly and obliging.
We had never been to tha Staffordshire Moorlands before and we really enjoyed the scenery and the friendliness of the people as well.
We intend to return.

Resposta da Churnet Valley Railway (1992) PLC
Friendly and welcoming staff. The train was very clean and comfortable. We were promptly served a traditional Staffordshire breakfast served with plenty of drinks of choice whilst enjoying the scenic views. We found the staff had extensive knowledge of both the journey and railway as well as local traditions. The whole experience was very enjoyable and memorable. Great value for money!

Resposta da Churnet Valley Railway (1992) PLC
Well organised, staff all very friendly and helpful and booking easy and straightforward. A lovely trip.
Some other customers need to consider everyone on these trips though. A couple near us chose to refuse space to other travellers so they could have 2 seats each for themselves and their dog.

Resposta da Churnet Valley Railway (1992) PLC
We had a brilliant breakfast train on the Churnet Valley railway. We were served a lovely cooked breakfast and the staff were very good. The young man in our carriage (Diana) was very knowledgeable and informative. The steam train journey was wonderful and the carriage with Tiffany lamps and white cloths gave such a feeling of nostalgia for a time gone by.

Resposta da Churnet Valley Railway (1992) PLC
A huge slice of nostalgia great day out, made all the better by the wonderful volunteers. They were so friendly and made the trip interesting and fun.

Resposta da Churnet Valley Railway (1992) PLC
It was a supposed to be a SCENIC trip . However you can't see much in the dark. Had to queue for ages for fish and chips and then sit staring at our own reflections. Timing was all wrong. Really spoilt the family trip out.

Resposta da Churnet Valley Railway (1992) PLC
We all had a lovely day out celebrating a significant birthday! Thank you everyone at Churnet Valley Railway.

Resposta da Churnet Valley Railway (1992) PLC
It was a really lovely experience and a very nice journey. Some really nice people who made it a lovely time.
Staff were very nice and informative and explaining where we were and all about the train

Resposta da Churnet Valley Railway (1992) PLC
We had a really lovely experience in 5he breakfast dining car. The food, service, background music and staff were all amazing and the only reason I haven’t given the experience 5 stars is due to the fact that the train carriage windows were dirty outside and appeared not to hav3 been cleaned in a while. As the sun was shining this actually spoiled the view of the countryside and also inhabited the taking of photos. Other than that everything was perfect and it’s just a shame that attention to detail fell short here.

Resposta da Churnet Valley Railway (1992) PLC
Very well organised and excellent customer service. Value for money. Only downside I guess is the scenery on the journey nothing special to look at.

Resposta da Churnet Valley Railway (1992) PLC
Excellent service, made to fell welcome from the minute we stepped onto the station. Cream tea fabulous too

Resposta da Churnet Valley Railway (1992) PLC
Very good food and served by very friendly staff 😊😊😊

Resposta da Churnet Valley Railway (1992) PLC
This is simply the most wonderful experience.
We had the table service English Breakfast on a glorious Saturday morning. Alll the staff are so friendly, efficient and quite lovely.
My only complaint, and it is a small one, thus still a 5 star review, the coffee, shocking. I admit to being a bit of a coffee snob and was looking forward to a decent cup on board so disappointing. Next time I will get one from the tea rooms - I am assuming they have a machine that will give me what I need to go with my sumptous breakfast! But coffee aside, really a wonderful experience!

Resposta da Churnet Valley Railway (1992) PLC
From the moment we arrived everything was spot on!
We were greeted politely at the car park and informed that we had plenty of time to get parked before the journey begun. The assistant was kind enough to offer help with squeezing in as close to other vehicles but thank goodness I am experienced with parking in ferries so I had no issue.
We then headed to the reception area where we were greated with warmth and given our tickets for coffees and cakes. Ours was not printed on a card with the logo and the gentleman was so apologetic for something that I would have never noticed in the first place!
The ladies in the coffee shop were so lovely and cheerful even having to deal with a massive queue of hugry people! They even gave me a train shapped sprinkle on my coffee :) what a thoughtfull touch!
We then were greated by staff on the platform and shown to the least packed carriage. The carriage was clean and the seats were so comfy! Initially I was sceptical about not having assigned seats, but when we entered, straight away we found a booth all to ourselves!
The journey was so pleasant, the views magnificent, the staff onboard courteous and accommodating, the conductor very helpfull!
On the way back we actually decided to disembark on the half way station and walk by the riverside all the way back as it was such a glorious day!
We drove all the way from Lincolnshire for this and I would highly reccommend it to anyone thinking about booking with you. Do it!!!
Will definitely be back, hopefully with offsprings to share this fab experience which is absolutely fantastic for the whole family!

Resposta da Churnet Valley Railway (1992) PLC
Lovely experience , staff were more than helpful and delightful. Food was served in a very timely and organised fashion, food was lovely, and hot, so hats off to all the staff for managing to serve a 3 course meal for 150 heads on a train. Journey through the countryside was idyllic. Great day out.

Resposta da Churnet Valley Railway (1992) PLC
Welcoming staff, good food, good service, comfortable seats on a beautiful train ride through the countryside. What’s not to love!

Resposta da Churnet Valley Railway (1992) PLC
We went on the breakfast train, staff very friendly and polite and our full English breakfast was delicious. You could ask for more tea/coffee and staff would bring you another pot.

Resposta da Churnet Valley Railway (1992) PLC
Food service and staff excellent,carriages lovely tables set lovely A great outing

Resposta da Churnet Valley Railway (1992) PLC
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.