BonneBouffe Avaliações 

348
•
O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

BonneBouffe are connoisseurs of excellent French products and there French Ail - never fails. Whether it is the Lautrec Rośe Braids or the Beaumont de Lomagne White. The Braids arrive safely w... Ver mais

Avaliado com 5 de um total de 5 estrelas

We visited Castelnaudary on a touring holiday in southern France, and loved their traditional Cassoulet. Here is the traditional recipe already prepared and canned so it will keep for months, availabl... Ver mais

Avaliado com 5 de um total de 5 estrelas

Good well run company, I have bought from them on numerous occasions , always excellent products delivered on time and in exellent condition and more importantly to me, as descibed. Will be purchasing... Ver mais

Avaliado com 5 de um total de 5 estrelas

Outstanding service. Next day delivery and items arrive individuals carefully packed. It feels like personal service. I’ve used this company for a few years for a range of food items and never been di... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Fornecedor de Produtos Alimentícios
  2. também em
  3. Confeitaria
  4. Fornecedor de Alimentos e Bebidas
  5. Fornecedor de Laticínios
  6. Loja de Queijos
  7. Serviço de encomenda de comida online

Escrito pela empresa

At BonneBouffe we aim to source the finest ingredients from France and deliver them straight to you with a fast delivery. If you love cooking and eating authentic French food, you can rely on BonneBouffe to deliver what you need, just when you need it. Real French food, online


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

348 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 66% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,8

Todas as avaliações

(348)

143 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas
logotipo da BonneBouffe

Resposta da BonneBouffe

Dear Trevor, Thank you for taking the time to share your feedback. We are delighted that you received your order quickly and safely and we hope that you enjoy the products in your order! Kind regard, Caroline

Avaliado com 5 de um total de 5 estrelas

Praise

Prompt delivery, secure packaging. Excellent product.

29 de maio de 2025
logotipo da BonneBouffe

Resposta da BonneBouffe

Dear John, Thank you so much for your wonderful feedback! We're thrilled to hear that you enjoy our products and that you had an easy and pleasant shopping experience with us! Kind regards, Caroline

Avaliado com 5 de um total de 5 estrelas

first class seller…

excellent products and reliable next day delivery

28 de maio de 2025
logotipo da BonneBouffe

Resposta da BonneBouffe

Dear Alan, Thank you very much for your nice feedback. We are delighted to hear that you are happy with the selection of products we offer! Kind regards, Caroline

Avaliado com 5 de um total de 5 estrelas

The saucisson was excellent worth the…

The saucisson was excellent worth the higher price definitely !

28 de maio de 2025
logotipo da BonneBouffe

Resposta da BonneBouffe

Dear Meg, Thank you so much for taking the time to share your feedback and that you enjoy our very popular Saucissons! Kind regards, Caroline

Avaliado com 5 de um total de 5 estrelas

The quality of the Prunes is very good…

The quality of the Prunes is very good and it was delivered on time

27 de maio de 2025
logotipo da BonneBouffe

Resposta da BonneBouffe

Dear Jasim, We are delighted to read your great feedback on the Agen Prunes and that you love them as much as we do! Kind regards, Caroline

Avaliado com 5 de um total de 5 estrelas

Everything securely packed

Food in a mixture of jars cans and a tube all very carefully packed to arrive intact.

27 de maio de 2025
logotipo da BonneBouffe

Resposta da BonneBouffe

Dear Pauline, Thank you for your great feedback. We'll be sure to share your feedback with our team as they always takes great care while packing products. Thank you for being a valued customer and for taking the time to share your experience with others. Kind regards, Caroline

Avaliado com 5 de um total de 5 estrelas

Good company.

Lovely product, quick delivery, good price.

27 de maio de 2025
logotipo da BonneBouffe

Resposta da BonneBouffe

Dear Pamela, Thank you for such lovely feedback. We aim to source items not readily available in the UK and we are delighted to hear that you enjoy our products and services. Do you know that you can also keep up to date with new products and special offers by subscribing to our newsletter? Kind regards, Caroline

Avaliado com 5 de um total de 5 estrelas

Great service all items despatched on…

Great service all items despatched on time very well packaged and insulated. My purchases arrived as advised on time. I will definitely be shopping at Bonne Bouffe again and would not hesitate to recommend.

27 de maio de 2025
logotipo da BonneBouffe

Resposta da BonneBouffe

Dear Ann, Thanks for your glowing feedback! Our team always takes great care while packing products and aim to ship orders as soon as possible, so we are glad to hear that your order reached you quickly and that you enjoy our products.
Thank you for recommending us, we are truly honoured. Kind regards, BonneBouffe

Avaliado com 5 de um total de 5 estrelas

Great and Reliable Shop

I bought French butter. The price was reasonable and they pack it really well and delivery was fast. Really no complain. I will use again and recommend.

6 de maio de 2025
logotipo da BonneBouffe

Resposta da BonneBouffe

Dear Amy, We are glad to hear that you had a great experience with us and that you enjoy our butter. Thank you so much for your recommendation, we really appreciate it! Kind regards, Caroline

Avaliado com 5 de um total de 5 estrelas

Very good service

Very good service

6 de maio de 2025
logotipo da BonneBouffe

Resposta da BonneBouffe

Dear Frederic, Thank you very much for taking the time to leave us a feedback, we really appreciate it! Kind regards, Caroline

Avaliado com 5 de um total de 5 estrelas

easy and quick

6 de maio de 2025
logotipo da BonneBouffe

Resposta da BonneBouffe

Dear Julia, Thank you very much for taking the time to leave us a feedback, we really appreciate it! Kind regards, Caroline

Avaliado com 5 de um total de 5 estrelas

Great service and delicious products!

I have ordered from BonneBouffe 3 times now and each time I was very happy with the 24 hour delivery and the delicious food. Very competitive prices too compared to other French food delivery competitors. Being French myself and living in the UK, they're great to help satisfy my cravings, particularly when it comes to saucissons, great selection!

2 de maio de 2025
Avaliação não solicitada
logotipo da BonneBouffe

Resposta da BonneBouffe

Thank you for such great feedback. We aim to source items not readily available in the UK and we are delighted to hear that you enjoy our products and services. Do you know that you can also keep up to date with new products and special offers by subscribing to our newsletter? Kind regards, Caroline

Avaliado com 1 de um total de 5 estrelas

I bought 3 candia whipping cream but 3…

I bought 3 candia whipping cream but 3 of them were spoiled, it was my first experience from them and I found wasting whipping cream, I felt very disappointed and helpless when I was going to open the cream packet because I thought it might one would be like this but other 2 would be good unfortunately it completely disappointed me as both packs were the same. There delivery charge also high as well but I ordered because of the occasion. Unfortunately all of the money was wasted.
I really want my money back

11 de abril de 2025
Avaliação não solicitada
logotipo da BonneBouffe

Resposta da BonneBouffe

Dear Rumi, Thank you for sharing your feedback. We understand your disappointment about the quality issue you experienced with the batch of Cream and apologise for the inconvenience caused.
We trust that the issue was resolved to your satisfaction, but please feel free to contact us again at bonjour@bonnebouffe.co.uk if there's anything else we can assist you with.
Kind regards, BonneBouffe

Avaliado com 5 de um total de 5 estrelas

L’Hirondelle fresh yeast

I’m an avid home baker, and whenever I’m in France, I always go to the supermarket to stock up on fresh yeast for my baking. It’s great that I’ve found here in the UK that Bonneboufe stocks L’Hirondelle fresh yeast. I can now bake with fresh yeast all year round. I’ve emailed them a couple of times, and they have been very helpful and got back to me very quickly. Great service!

4 de abril de 2025
logotipo da BonneBouffe

Resposta da BonneBouffe

Dear Peter, Thank you so much for your wonderful feedback! We're thrilled to hear that you enjoy our ever popular Fresh Yeast, and that you had a good customer service experience with us! As a small business, your support really means a lot to us! Kind regards, Caroline

Avaliado com 5 de um total de 5 estrelas

I have placed orders

I have placed order, off BonneBouffe. I usually receive an email within the hour informing me that my order has been dispatched, and the order usually arrives with in 24 hours. The only criticism I have, is the product images are far too small to look at on their web site. I can’t even enlarge the images to get a better view.

4 de abril de 2025
logotipo da BonneBouffe

Resposta da BonneBouffe

Dear Gordon, Thank you for taking the time to share your feedback. We're glad that you're satisfied with your experience with us and our fast delivery. We will pass on your feedback to our team regarding the pictures as we are always working on improving our website to provide a better customer experience. Please always feel free to contact us whenever you have any issue. We look forward to serving you again soon! Kind regards, Caroline

Avaliado com 5 de um total de 5 estrelas

Recommend for French products.

Recommend for French products.
Very efficient and well packed as usual.

3 de abril de 2025
logotipo da BonneBouffe

Resposta da BonneBouffe

Dear Johanna, Thanks for your great feedback! Our team always takes great care while packing products and we are glad that you had a good shopping experience with us ! Kind regards, Caroline

Avaliado com 5 de um total de 5 estrelas

Very good range of products and quick delivery

Have used this yeast for years, used to get it from Bertinet Kitchen but this is a lot quicker, arriving in one to two days of order. Tried the bread flour for the first time, good texture and crumb and good flavour, but using my standard recipe (1kg flour to 700g water) made a very wet dough.

6 de abril de 2025
logotipo da BonneBouffe

Resposta da BonneBouffe

Dear Tim, Thank you so much for your kind words! We’re thrilled that you love our very popular Fresh Yeast. Looking forward to serving you again! Kind regards, Caroline

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