I put an order with Bonvila earlier this week. Unfortunately there was an issue with the courier that caused the delivery to be delayed. I was going to be away the next scheduled delivery day and... Ver mais
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Inanilmaz lezzetli ev yapimi sucuk, deneyin , bizim Cocuklar bayiliyor, anneannemin yillaronce yaptigi bezin icinde kuruttugu sucuk tadinda, , karadeniz tarafindaniz belki bizim agiz tadimiza cok uygu... Ver mais
basta urun kalitesi olmakla beraber sunduklari müşteri hizmetleri 4/4 luk . urunler zananinda gelmekle birlikte taze urunler cok iyi hir sekilde korunup teslim edilmekte. what’s up uzerinden bir iki k... Ver mais
We had a great experience with Bonvila. Packaging was great, all of the stuff was categorized neatly and even the stuff for freezer was still cold enough. They had sent a little gift which was super t... Ver mais
Detalhes da empresa
Informação fornecida por fontes externas variadas
An online grocery store where you can find all your favourite authentic products!
Informações de contato
London, Reino Unido
- +447853910492
- Help@bonvila.com
- bonvila.com
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
All the products were ok except the…
All the products were ok except the packets of rice were torn and as soon as i took them out from the couriers box they spilled everywhere..
The delivery was done by DHL. Maybe packaging was the problem.

Resposta da Bonvila
good service
Great Turkish products and next day…
Great Turkish products and next day delivery service 👌
Great service
Great service , a wide range of products and good offers . Can’t fault it !
Great range of products and excellent…
Great range of products and excellent service from the website all the way to delivery.
Fabulous Service, Fantastic Products!
It's always a pleasure to receive my Bonvila delivery, the packing for chilled foods is extremely impressive and the products are always super fresh!
Quality and reliable
A brand that is always indispensable for us with its quality. We make sure to shop every month. It is an online market that has won us over with its collaborative and help showing that they value the customer even in the smallest problem.
Excellent!
They have become the only point of our shopping with their wide product selection, fast shipping and trustworthy staff. Thank you so much for everything!
Yufkalari gayet tazeydi
Yufkalari gayet tazeydi, haftasonu kahvaltisinda sigara boregi yapip keyifle yenebilir:)
Bonvila is always my first choice!
Bonvila is always my first choice with its wide product catalog, local products, fast and great delivery!
I moved to London last year and Bonvila…
I moved to London last year and Bonvila changed my life! I am not far away from Turkish food anymore. They are super fast, products and brands are really quality and I can find whatever I want. Especially, lahmacun, simit and arpa sehriye are my favorite products. Thanks Bonvila, I can feel like at home!
Highly Recommended !
They are one of the warmest company i have ever met. Beside their profuct quality, I can contact them whenever i want, they are helping me with my every occassion. When i want a new product somehow they find it. Especially the taste of Yucca i really love !
Super fast delivery!
Super fast New Years Eve delivery of gorgeous foods and treats - excellent customer service - will order again soon! Thank you, Kirsty
Fast and easy
Grateful for Bonvila
Amazing service and a wonderful range of products. Thankful for Bonvila
Not happy with my last order
Not happy with my last order. All foods were in a large box and some of them were smashed because of the weight. Also there was hair in one of the bakery product so couldn't eat them. Ezine Cheese taste was like its expired but not on the package. Also delivery company left the box to another door without any notice.

Resposta da Bonvila
I received a substitution which I…
I received a substitution which I wouldn’t be buying under normal circumstances. I was shocked because I chose no substitutions when I was placing my order. What I received was £2 cheaper but I was still charged for the other item.
The same thing happened at my last order and when I complained I received a refund. However I had to keep and pay for the substitutions.
Good quality Turkish food
Good quality Turkish food, excellent service and timely delivery. Thank you Bonvila!
I have received rotten Biber dolma…
I have received rotten Biber dolma (green peppers) in my last order which was supposed to be fresh.
This is not the first time I have had this problem and informed their business account about it.
For the first time I had it, the lady was very helpful and send me another parcel the next day w/o any fuss.
But this time, there is no reply yet after 10 days, they wrote that they are sorry about what I am experiencing.
I am Turkish, Bonvila is my favorite online shop because of its wide range of Turkish brands and supplies.
Please do not send vegetables that are not fresh to your customers, it is really inattentive behavior for an online shop.
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