I paid for a trole bag but they never passed the money to the company I was flying with witch cost me l to purchase a trole bag again in the airport..
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Veja o que dizem as avaliações
הזמנתי כרטיסי טיסה הלוך חזור לכל המשפחה 8 כרטיסים דרך חברת book a flight מתל אביב לניו יורק הטיסות חזור התבטלו עקב המלחמה עם איראן אני עדיין ממתין להחזר ולא החזירו לי חברת דלתא אמרה שהעבירו את הה... Ver mais
Нет слов. Это просто ведро, а не компания. Информация в билете никакая, данные которые присылают не соответствуют тем, что необходимо предоставить для авиакомпании для регистрации. Я в шоке, каждый ра... Ver mais
Today I asked to receive my booking number, which was not provided to me properly. I got a bizarre response from a representative named Doron: “At worst – just check in at the counter at the airport.”... Ver mais
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Fictive low price UN-TRUSTED SITE
Fictive low price UN-TRUSTED SITE
They post a fictive low price to attract people , and when you are about to click to "pay", the price jumps up 10%-12%.
they cheat you with that they've added a checkbox that you approve that you acknowledge that the price went up during booking.
Wish I could attaching screens of how they gradually upping the price (posted on google).
Pure theft.ganavim ganaviim
לא נותנים שרות.
Very bad service
Disgusting website, poor service, uncompromising, inflexible, not recommended at all.
Selling fake tickets
booked a ticket through # bookaflight.co.il “
and received immediate confirmation. However, they informed me that I would only receive my e-ticket 24 hours before check-in, which already felt suspicious.
The confirmation showed a flight number and times that didn’t match the actual airline schedule. I arrived early at the airport only to discover that the flight time had changed, and when I tried to check in, the airline had no reservation under my name—no booking number, no record whatsoever.
I was forced to buy a completely new ticket on the spot, causing stress, financial loss, and ruining my trip. This company is running a fraudulent operation and should not be trusted. Avoid at all costs.
Fictive low price
They post a fictive low price, and when you are about to click to pay, the price goes up 10%. Not only that, but they've added a checkbox that you approve that you acknowledge that the price went up during booking.
Wish I could attaching screens of how they gradually upping the price (posted on google).
Pure theft.
There is a special place in hell for…
There is a special place in hell for the people at Book A Flight. Besides for the complete lack of service and communication for our first leg, our second leg was canceled. They not only did not refund us but when refuted the cost with the insurance company they used fake documents to show the flight was used. It ofc wasn’t, we were stranded and had to pay a lot for a last minute flight. They for months told us we would be refunded but never gave us the funds they promised to give and we know they received as we confirmed with the airline we flew.
Bad customer service
Bad customer service - the moment you need something you have to pay $150 just to have it taken care of.
We missed a flight and I asked for a refund of port taxes and they said it would cost me $150 just for the treatment and they not sure I'll get it, even though it's a legal ruling.
Dear friends,
Dear friends,
While low prices may seem tempting, be cautious when ordering additional baggage. This company charges double the price compared to the airline itself. Their actions violate at least two sections of the Consumer Protection Law, yet they refuse to refund the overpaid amount. Stay informed and vigilant!
Support services are subject to a tremendous fee
Normally, I don’t leave negative reviews related to support issues. However, in this case, I believe the company has intentionally adopted this policy, and I feel compelled to warn others.
I purchased a flight that does not allow cancellation but permits date changes. What the company failed to disclose is that their service fee for processing a date change is higher than the cost of a brand-new ticket.
During the booking process, the website offered an additional support service for $17 or something like that, but what it did not clearly explain is that if I declined this option, the fee for changing dates (just their service fee) would be $250—on top of any fare difference.
Stay away!!!!
One day after I booked a flight with Bluebird, the company changed it and my connection got screwed. I could not get a hold of Bluebird nor bookaflight and I have been trying for days.
Stay away from them.
no customer support
Bought a ticket in October 2024. Added 17 $ for customer support (stupid me) . No customer support- got a not helpful answer after 24 hours. Luckily there were no special problems with the flight, so besides that they didn't send me the eticket i didnt need them. Just added a BIG star to my list not to buy via this company in the future.
There is no one in this company when you need a help
Do yourself a favor and don't order anything through this service.
I realized I made a mistake with my flight booking just a minute after the confirmation. I tried so hard to find someone to talk to, but there was no way to reach anyone. In just one minute, I lost 3,200 NIS. This company clearly doesn’t care about its customers at all.
HORRIBLE HORRIBLE HORRIBLE
HORRIBLE HORRIBLE HORRIBLE - stay away!!!
I was just tempted to book a flight for a slightly lower total cost
Right after the reservation you realize something is terribly wrong when you don't receive a booking number but some vague statement that the tickets will be sent to you up to 24 hours prior to the flight (who does that?)
So I naturally tried to contact them just to be asked for 25$ or so just to reach out to them (who does THAT?!?!)
I don't know who came up with this horrible business model but he should be fired on the spot.
All possible red flags I can think of and will likely have to pay a cancellation fee for being so stupid.
Remember that 'Pay Less Get Less' rule. In this case, pay slightly less and get a WHOLE LOT LESS
no have customer service please be…
no have customer service please be aware from them
cant answer by mail fax phone
no customer service
no coustomer service
THEY HAVE ABSOLUTELY NO CUSTOMER SERVICE.
you need to pay 100USD to send them an email and no replay or service
THEY ARE ATROCIOUS
THEY ARE ATROCIOUS; THEY HAVE ABSOLUTELY NO CUSTOMER SERVICE. THEY IGNORE YOU UNTIL YOU FEEL LIKE YOU ARE DEAD. THEY DRAIN EVERY OUNCE OF ENERGY YOU HAVE. THEY OWE MONEY AND FIND EVERY WAY NOT TO PAY EVEN AFTER THEY SAY THEY CONFIRM THEY OWE YOU MONEY. HORRIBLE COMPANY
Paid extra for the customer service and suffered
Paid extra for the customer service and still got 0 service! Very horrible support, do yourselves a favor and don't go here
The most horrible
The most horrible , don’t buy from them
No service at all
The same thing - you come to the airline desk in airport and realize that your luggage was not paid by bookaflight and forced to pay again. There is not option to get your money back, cause all communication methods (phone, fax, email) only support order cancellation. There is nobody to turn to.
Really bad customer service
Really bad customer service. I booked a flight with luggage’s and at the airport the travel agent( company) made a mistake and did not forward my luggage payment so o needed to pay at the airport again. After my vacation I contact bookaflight they made me trouble sending the money back they didn’t respond for days. I can’t recommend this company at all book from somewhere else bad bad service
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