Bound Apparel Avaliações 288

I’m extremely disappointed with this brand. I bought an item that started falling apart after just two weeks — threads were coming out everywhere, which is completely unacceptable for something that’s supposed to be new.
I contacted customer service and was told I could get a replacement, so I went through the hassle of sending the item back. After they received it, I was then told they had no stock available to replace it — despite previously confirming I could have one.
So now I’m left with no item and no proper resolution after wasting my time. The quality is poor, and the customer service experience was just as bad. I wouldn’t recommend this brand to anyone.

The best team. Made my return so easy. Excelling customer service especially Ruby. Honestly thanks so much. Quality 10/10 as always xx

Always such a pleasure ordering from here! Delivery is also super quick and the clothes are such good quality, and the rare time ive needed customer service they've gone above and beyond. Obsessed x

I recently purchased the Ultimate Charcoal Zippy from Bound Apparel and unfortunately found that the sizing wasn’t as described. While that was a little disappointing at first, the customer service I received completely turned the experience around.

I dealt with Ruby via email, and she was absolutely fantastic. She responded so quickly, was incredibly helpful, and made the whole process smooth and stress-free. It really shows how dedicated and supportive the team behind the brand is.

Because of this, the sizing issue hasn’t affected my overall impression of the company at all. If anything, it’s made me more confident in shopping with them again, knowing they genuinely care about their customers.

I’ll definitely be purchasing from Bound Apparel again — such a great experience thanks to their amazing team!

Was dealing with Ruby about a previous order and she couldn’t have been more polite and customer friendly. She replied so promptly and couldn’t have done enough for me. Definitely makes me more inclined to purchase here again! Thanks Ruby xx

Ruby is extremely helpful and considerate! She made the process of exchange so easy and straightforward, and I really appreciated how quickly everything was handled. After such a great experience, I would definitely buy from Bound again ⭐️

Ruby was so helpful when I encountered an issue with my order, she was so quick to respond and action. Couldn’t have asked for better service.

The perfect colour and so comfy leggings,I’m very happy

I was picked as a giveaway winner for a voucher. The bound girls are always giving back to their following and it’s so nice to see. The jumper itself is beyond this world and I struggle to take it off. The quality is just amazing

I had to exchange my item and Ruby was so much help. Such a seamless experience and very prompt replies.

I had a fantastic experience dealing with Ruby from Bound Apparel while arranging a return. From the very beginning, she was incredibly helpful, professional, and understanding. Returns can sometimes be a hassle, but Ruby made the whole process smooth and stress-free.

She responded quickly, explained everything clearly, and went above and beyond to make sure the issue was resolved without any complications. It’s rare to come across customer service that feels this genuine and supportive.

Thanks to Ruby’s help, what could have been an inconvenient situation turned into a really positive experience. Huge credit to her and the Bound Apparel team for such excellent customer care. I wouldn’t hesitate to shop with them again!

Customer service was great when dealing with my order! Ruby in particular was a great help x

Love my bound gym set , really wanted to support Irish business and have followed the girls on socials quite a bit love their content and what is even better is their bound business can’t wait to order more!

I love every piece by bound apparel, from the zippies to the really comfortable and flattering tracksuits bottoms. I love the leggings and all the gym wear, sizing is amazing and very quick delivery. I’ve spent so much money on your clothes but it’s all so worth it

I ordered a hoodie that turned out to be too big, but Ruby from Bound Apparel was an absolute pleasure to deal with. Her quick responses and professionalism made the whole process really easy. I opted for an exchange and received the new one very quickly. I’d highly recommend Bound Apparel. I’ve just ordered two more tops today and can’t wait to bring them to Disneyland Paris next week ✨

Ruby was absolutely excellent. From the very beginning she was so nice & she said she would look into straight away. Didn’t question me and made me feel comfortable & heard. It was sorted in less than 24 hours. Great customer service all round.

All products were amazing quality and customer service is top notch

Everything I’ve gotten from bound is amazing! I absolutely love treating myself to bits from their new collection. My favourite is the leggings and zip up brown hoodie. The bound girls are always so helpful whenever you need anything feels like a little community of bound lovers when you buy from this brand. Cant wait to see what amazing things they have in store for the future!

Fabulous service .. ordered on a Wednesday for delivery on Thursday
Quality of garments was gorgeous and price was affordable also
Definitely recommend Bound Clothing