Bown of London Avaliações 2.064

O TrustScore é 4.5 de um total de 5

4,4

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Veja o que dizem as avaliações

Avaliado com 3 de um total de 5 estrelas

Like a lot of garment makers, Bown assume everybody is 6’ + with arms to match so even in a small or medium size you still get a dressing gown too long in the arms and in length of gown. Height should... Ver mais

Avaliado com 5 de um total de 5 estrelas

Having purchased two items both were received quickly however one item was not what was ordered i e mailed and the correct item was immediately despatched with a apology and also a return label was se... Ver mais

Avaliado com 5 de um total de 5 estrelas

I just got my Bown of London Summer Blazer. Wow!, it is every bit as fantastic as it appears on their website. A finely crafted quality classic Boating Blazer. You'd be hard pressed to find a com... Ver mais

Avaliado com 5 de um total de 5 estrelas

We received our beautiful, rich smoking jacket with a deep quilted navy blue collar & cuffs. Expert workmanship! The sash and thick piping detail is spectacular. It's delicious dark green brocade and... Ver mais

Detalhes da empresa

  1. Loja de Roupas

Sobre Bown of London

Escrito pela empresa

At Bown of London, we believe that luxury is about more than just the products we offer—it's about the experience. For nearly 40 years, we have been dedicated to providing the finest luxury bathrobes, dressing gowns, and loungewear. While our products may not be for everyone, we take pride in our reputation for excellence, as evidenced by our outstanding ratings on Trustpilot. Our customers trust us for our commitment to high-quality craftsmanship and fair business practices. If you're seeking quality over mere affordability, you've come to the right place.

What Makes Us Special
Luxury, to us, is not only about the materials we use but also the experience we provide. That's why we go above and beyond to offer personalised options—whether it’s adding your initials, a special message, or creating bespoke custom-made shoes. These unique touches make each item special, whether you're treating yourself or gifting to someone else. Each of our products is handcrafted with the utmost care, using only the finest materials. We focus on comfort, style, and durability, ensuring that your purchase will last for years to come. When you choose Bown of London, you join a global community of individuals who value personal style, impeccable design, and the highest quality craftsmanship.

Our Legacy
For many years, Bown of London operated exclusively in Great Britain. However, in recent years, we have expanded our reach to Europe, the USA, and beyond, allowing customers worldwide to experience the luxury of our dressing gowns, smoking jackets, custom shoes, and pajamas—often with next-day delivery. We are proud of our reputation as the Rolls Royce of Robes and the choice of celebrities & aristocrats. You may be wondering about the origin of our name, "Bown of London." It traces back to our founder, Mr. Alan Bown, a successful businessman with a passion for British luxury. Having been unable to find a bathrobe that met his exacting standards, Mr. Bown decided to create his own brand. And so, Bown of London was born. Many of the designs we offer today were created by Mr. Bown himself, and we continue to honor his legacy with every item we produce.
Bown of London quality will be remembered long after the price is forgotten.

Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 90% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

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Avaliado com 1 de um total de 5 estrelas

Terrible customer service

I wanted to exchange for a different size. I contacted customer service twice. Waited a week. Received no response.

17 de dezembro de 2025
logotipo da Bown of London

Resposta da Bown of London

Hi

I am so sorry to read your review. Please can you advise what channel you used to contact us so we can investigate this further? We usually respond to every email / chat, so this is very unusual
Best wishes
Bown of London Team

Avaliado com 5 de um total de 5 estrelas

Great customer service

I emailed back and forth with a representative and he made sure my order was exactly what I wanted. Quick response time, friendly, make it all happen! Would definitely buy from here again, really great experience. Would recommend!

17 de dezembro de 2025
Avaliado com 5 de um total de 5 estrelas

Gorgeous colors and so well made

Ahh this is the most comfortable breathable soft beautiful well made robe, I love the candy colored stripes! It goes well with a multicolored robe with a black background that I got from Bown of London a few years ago for my husband that I steal all the time. Now we can hang out in them together and soak up the happy vibes.

26 de dezembro de 2025
Avaliado com 5 de um total de 5 estrelas

Stunning - if I had more feet I wouldn't hesitate to order again !

Absolutely beautiful slippers. Very fast and attentive service- despite complex custom embroidery, it was simplified the day after I ordered, I approved and they were delivered in good time for Christmas (a festive miracle given that I didn't order them until 11th mid-December!).

A really gorgeous luxury treat item. Slippers of a lifetime.

22 de dezembro de 2025
Avaliado com 5 de um total de 5 estrelas

Great quality

I bought a robe from Bown of London as a Christmas present for my partner, and he absolutely loved it. The material is incredibly soft and feels great quality. I would definitely recommend.

1 de dezembro de 2025

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