Really positive experience overall with Bozu. The food itself has been great, and one of my favourites has easily been the Protein Banana Bread, the macros on it are absolutely nuts. Since using B... Ver mais
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Really positive experience overall with Bozu. The food itself has been great, and one of my favourites has easily been the Protein Banana Bread, the macros on it are absolutely nuts. Since using B... Ver mais
A empresa respondeu
Terrible quality, broken packaging, undelivered orders, and unauthorized charge attempts! The plastic containers were broken inside, the food was stale and cold, and the meat was undercooked. My Sunda... Ver mais
A empresa respondeu
I have been with Bozu for round 2 years now and they are by far the best meal preps I have ever had the taste and quality of every single meal is amazing and they are consistent every week. They make... Ver mais
A empresa respondeu
So far I’ve not had a bad experience. The food is good and actually tastes fresh compared to competitors (I’ve tried Simmer, Frive, Foodery, etc). The feedback I would give though is: 1) B... Ver mais
A empresa respondeu
Revolutionize your meals with BOZU! 🍽️ Fresh, flavorful, and delivered nationwide twice a week. Say goodbye to mealtime stress and hello to convenience and quality. It's time to elevate your eating game with BOZU. Order now and taste the difference!
UNIT 3L, Eaton Point, PR7 7NG, CHORLEY, Reino Unido
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Respondeu a 93% das avaliações negativas
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Great experience overall, I wanted some advice on what foods would best suit my taste and the staff were very knowledgable and helpful and I was able to make an informed choice. I enjoyed the meals and could tell they were freshly prepared. Everything was flavourful and well cooked and I had a great overall experience and I wouldn’t hesitate to recommend Bozu to anyone looking for fresh high quality and convinient meals.

Resposta da Bozu
Great meal selection and the meals taste really good. Very accommodating in terms of service delivery.

Resposta da Bozu
Having owned my own meal prep company I know how hard it is to get healthy food right when it comes to delivering nationwide but keeping it fresh.
I’ve tried a lot of meal prep services, but bozu stands out! Their meals are not only delicious but also perfectly portioned with all the macros and calories counted—making it effortless to stay on track with my nutrition goals. The variety is great, offering high-protein, balanced meals that don’t feel like “diet food” at all.
What I love most is the quality of ingredients and the fact that the meals actually taste homemade, not bland or artificial. Whether you’re looking to lose weight, build muscle, or just eat healthier without the hassle of cooking, this service is a game-changer.
Highly recommend it to anyone who values both taste and nutrition!

Resposta da Bozu
I initially left a 1 star review with Bozu as I had a payment issue with where they had taken my money from me even though I had cancelled already. Turns out it was a mistake, I got an actual phonecall from Jordan, the Director, he apologised, refunded the money same day and did his best to make things right.
In a world where it is harder and harder to speak to companies directly, he took time out of his day to look after a customer. ( i had been using them for 6 weeks.) Although it is harder to cancel with them than some other companies, he did also mention they are trying to make that process more user friendly too.
With regard to the food, all the dishes have always been great (I've tried all the other meal prep companies and Bozu are some of, if not the best tasting). I even recommended a friend of mine to try them too as I was impressed with the quality.
Big up to Bozu for actually trying to look after their customers.

Resposta da Bozu
Amazing meals the taste is out of this world so many good flavours on each healthy meal thank you
Sharon

Resposta da Bozu
Food is 10/10
Food is 10/10, customer service is also 10/10, rare a business will pick up the phone to you in todays world of AI to get questions resolved but Bozu will especially Jordan!
I have used most of the well know meal prep companies and Bozu food is by far the best for taste, freshness and menu rotation.
I was suprised to see the negative reviews about cancellations and payments, having run a subscription based business previously these negative comments are usually from customers who cancel/pause outside of the stated T&C’s and expect a refund for kicking off so don’t listen to them!
I would prefer a more easily flexed subscription portal/app apposed to having to email to change meal numbers and deliveries but I’m sure Bozu will release something to address this in the future.

Resposta da Bozu
Absolutely awful. Customer service is non existent. They are rude and repetitive and ignored both a pause and a cancel request and are continuing to take money from my bank!! This has been reported to my bank and I would avoid this company like the plague. Food is below average for the price. ITS A SCAM AND IMPOSSIBLE TO CANCEL!!! Avoid!
Edit
Don’t believe their response below. They have taken £81 from my bank last week despite a pause being accepted and told me they would take payment again this week. I had to put a stop on the payment through my bank.

Resposta da Bozu
Very happy with this service. Plenty of choice. Hassle free delivery and all emails replied too promptly. Would definitely recommend .

Resposta da Bozu
Terrible customer service. I wish I’d read some of these reviews before giving my money to this company.
I have a missing order. Bozu is blaming DPD and DPD is blaming Bozu. My order never arrived. I’ve been waiting 2 days for it and no one is helping me. They’ve stopped replying to my emails and they have not called as I requested.
They’ve taken my money and even now they are closed until 5 January.
I would never recommend using this company which is a shame because the food is quite good. They are thieves. Give me my money back.

Resposta da Bozu
Been a customer for almost a year, overall good experience at the start. Pricing of food and payment transactions made me leave.

Resposta da Bozu
Bozu meal prep company service and food has blown my expectations.
Being with them now for 3-4 months it’s helped not only with my routine and health but saved me time which having busy lives is worth more than anything.
So if you looking for not just great food but to save time in your busy life then this is the company that delivers on food and service.
Can’t recommend enough
I googled a different meal prep company and this one was the first one that came up under those search terms, without the original company coming up, so I thought that might have changed names. I realised partway through the transaction Bozu was a different company that didn’t have great reviews so decided not to complete the transaction, and DID NOT consent to be sent any marketing.
Cue being pestered by marketing on calls and messages, and when I finally politely asked to exercise my rights under GDPR to have them not contact me, I got a sassy message from the person contacting me without my consent. They literally have no clue about customer service or data regulations. AVOID LIKE THE PLAGUE.

Resposta da Bozu
3rd week ordering my meals with bozu and I am really happy with the quality of the food. The subscription is really flexible and I have been able to have meals that fit my schedule. Jordan the customer service rep talked me through a meal set that would work with the type of weight training I do and I’m very happy with the results!
Overall I wouldn’t recommend this meal prep company. Portions are small, expensive for what they are, and poorly cooked. I have had a mix of both undercooked and near burnt food and customer service in my experience, has been horrendous.
There are better ones out there that are worth a shot. I would suggest you save your money, especially as you cannot cancel with immediate effect but they continue taking instalments for a good while after.

Resposta da Bozu
The food quality was disappointing, and the packaging was subpar for a meal prep company—very basic and not sealed, using regular containers available on Amazon. I notified them 12 days in advance that I didn’t want another order to avoid food waste, but they refused to offer a refund and will likely send food that would ultimately go to waste. The meals tasted homemade,dry, bland, bad.
Also, dishonesty, they tried to claim to Trustpilot that my review wasn't for the right business. I can't imagine how many reviews are not showing up because of this falsehood?

Resposta da Bozu
Fantastic tasting meals, good size and fresh, highly recommend
If you're looking for a really good meal prep company, Bozu is one of the best there is. I'm not one to ever rely on meal prep companies but due to having several ongoing house projects, working full-time and having a lot of responsibilities, I was struggling to find time to sleep, let alone eat. I'm someone who works out 6 days a week too so training and nutrition are high priorities. Bozu helped alleviate the burden of food prep. It sounds silly, but just not having to think about food and what to prep, was a huge relief. To top it off, all meals are nutritious and delicious! So I was glad I didn't have time compromise on nutrition and taste. They offer a huge variety of meals which get delivered twice weekly (really fresh food) and the menu is in constant rotation so you'll never be bored! This was a short term thing for me but regardless, it was great and the customer service is brilliant too. They respond very quickly, professionally and are always very thorough/ detailed with their responses. Thanks Team Bozu!
Tried out first week and found portions smaller and not worth the extorniate amount of charge so I gave them 7-days notice to cancel but i was nit allowed to do so, they want you chained to subscription ( this is not made clear on the main homepage/ when purchasing- that you have to complete 3 weeks apparently and now they're claiming four with me ). Emails and texts are still hounding me with offers despite myself no longer being affiliated with them/ interested in their products.
This company wants you to stay on their radar and not allow basic cancellation, which is a customer's right. They have the most anti-customer policies and FAQs hidden deep on their website, and they don't really try to help at all.
They take money out of your bank account, despite repeatedly begging to stop the food deliveries.
It was a long, overwhelming experience that would have never happened if I hadn't ordered based on an influencer ad. I'm sure the influencer wasn't treated like the majority of upset customers who actually paid our hard-earned money for this.
Update:
I am not sure why the company is asking the website to confirm whether this is a real review or not - do you think I woke up to leave a false review just for shits and giggles?

Resposta da Bozu
Hi all,
This people took money from my bank account illegally without my permission and now I’m waiting for them to refund and every single day are lying to me that I will get my money next day but never got the money back, they said that the refund is already proceeded but never got into my account and they promised that it will take maximum 2 days but again THEY ARE LYING , be careful they are scammers and I’m sure the 5 stars reviews are added by themselves, DON’T BUY from them, don’t get scammed like me!! THEY LEFT ME WITHOUT MONEY !!

Resposta da Bozu
I have been enjoying my first month with Bozu! Amazing tasting meal options on their menu with low calories is helping me achieve my fitness goals while enjoying the taste my meals, and saving myself the hassle of cooking and cleaning. Food arrives securely packed, on time and undamaged with DPD, making the deliveries a smooth process. The customer support team and always responding promptly to any queries I have and they let you pause any deliveries with 3 days notice with no issues, allowing this to work around your lifestyle. So far this meal prep company has been very convenient and saved me a lot of time, highly recommend!
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