The company have been great. They have helped all the way including adding to my order. The delivery driver was very helpful with my goods locating them as requested. Great service and charming peop... Ver mais
A empresa respondeu
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Veja o que dizem as avaliações
For myself as a DIY individual the people there are very helpful. Plus, they are very local to me and stock a very wide product range, suitable for those like me and the professional alike. Given the... Ver mais
A empresa respondeu
Good communication re delivery. Friendly/ and efficient driver. Website very clear and well organised. Prices competitive. Good selection of products. One criticism — to get trade membership you h... Ver mais
A empresa respondeu
Easy to order products online. Had to phone as I hadn’t heard when delivery would be and agreed it would be next day. Driver arrived on time, helped unloading. Very pleasant guy. Products are fine,... Ver mais
A empresa respondeu
Detalhes da empresa
- Empresa de Construção
- Pedreiro
- Carpinteiro
- Empreiteira de serviços de isolamento
- Comércio de ferramentas
Escrito pela empresa
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
Escrito pela empresa
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
Informações de contato
Station Road, TA19 9AY, Ilminster, Somerset, Reino Unido
- 01460 54551
4,5
Excelente
204 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 95% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Had a fence panel and post delivered
Had a fence panel and post delivered, my girlfriend was at home on her own . The delivery guys would not bring the items through the house unsure why and they left items in my front garden and had to be left there all day as I was at work.
I don’t know why 2 guys couldn’t carry it through the house. I had to do it on my own.
9 de janeiro de 2023
Resposta da Bradfords - Ilminster BBS
Good Afternoon Mr Allen
Thank you for taking the time to leave us a review.
I am sorry to hear that you have had a poor experience with us regarding the delivery of your order.
I apologise for these issues and for any inconvenience this may have caused you.
I will look into this further, and feed this back to the Branch concerned, and they will be in contact with yourselves shortly.
Kind Regards,
Katie
collected item
collected item, damaged
replacement same afternoon
first class service
10 de outubro de 2022
Resposta da Bradfords - Ilminster BBS
Hi,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Megan
Quick and easy ordering from website
Quick and easy ordering from website. Delivered within timeframe quoted. Friendly delivery person.
27 de setembro de 2022
Resposta da Bradfords - Ilminster BBS
Good Evening Yvonne
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and found ordering online quick and easy and that you have a friendly delivery driver,
This will be passed on to all involved with your order,
We hope to see you again soon.
Kind Regards,
Katie
Am I just unlucky?
The online ordering system is not very good. I ordered some products online, selected to collect them, called the branch to check opening times. Went to collect the items. The branch had no knowledge of my order. They tried every way the could to sort it out, checked the computer system, called Managers, Head Office, my order did not exist, even though they could see my confirmation email and my payment. Had to buy the items twice, and then got a refund for the online order three days later. The staff at the branch were brilliant, the online order system was useless in my case.
Visit the local branch they work!
17 de setembro de 2022
Resposta da Bradfords - Ilminster BBS
Hello Campbell, thank you for taking the time to leave us a review, I'm afraid you were just unlucky, it was a perfect storm of a computer upgrade over a bank holiday weekend, I'm so pleased that our excellent staff were able to sort this out for you, kind regards, Lorna
Great service 👍
12 de setembro de 2022
Resposta da Bradfords - Ilminster BBS
Hi Kevin,
Thank you for taking the time to leave us a review.
We hope to see you again soon.
Lorna
Ordered online and got great service
Ordered online Wednesday evening I received a courtesy call Friday to confirm my order and was advised delivery Monday The team at Ilminster went out of there way to delivery for Friday great service thanks I will definitely use again for my next DIY project and I appreciate the order being checked as I ordered red sand which is not the norm
5 de setembro de 2022
Resposta da Bradfords - Ilminster BBS
Hi Kevin,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Joe.
Delivery of two bulk bags of top soil
Delivery of two bulk bags of top soil. Great delivery at the promised time
23 de agosto de 2022
Resposta da Bradfords - Ilminster BBS
Hi,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Megan
Resposta da Bradfords - Ilminster BBS
Hi Mark,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Joe.
A bit slow but good quality
Ordered online on a Tuesday night expecting it to hopefully arrive before the weekend after chasing it on Thursday as had nothing other than the confirmation email was told it wasn’t on there list within ten minutes they rang back to say it had gone to Taunton branch but would transfer back to Ilminster arrived on Wednesday 7 days after ordering so a bit let down on delivery time but very good price and products
14 de julho de 2022
Resposta da Bradfords - Ilminster BBS
Hi Tim
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and thank you for the feedback this will be passed on to all involved.
If there was anything we could have done to have made this a 5 star experience, please do let us know by contacting us at customer.service@bradfords.co.uk
Kind Regards,
Katie
No problems and prompt delivery
8 de julho de 2022
Resposta da Bradfords - Ilminster BBS
Hi,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
Lorna
Order and delivery
Very easy ordering items for delivery.good communication throughout process. Delivery driver very helpful.
6 de julho de 2022
Resposta da Bradfords - Ilminster BBS
thank you for taking the time to leave us a review
Proper Local builders merchant...
Bradfords have always helped our small business, nothing is to much trouble and all their staff are happy and helpful.
6 de julho de 2022
Resposta da Bradfords - Ilminster BBS
Hi Matthew,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Lorna
Even with a driver off they delivered…
Even with a driver off they delivered on time.
25 de abril de 2022
Resposta da Bradfords - Ilminster BBS
Hi Pete,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Charlotte
First class communication and delivery
First class communication and delivery. Friendly and helpful staff.
25 de abril de 2022
Resposta da Bradfords - Ilminster BBS
Hi,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Charlotte
First class service & helpful delivery…
First class service & helpful delivery driver.
5 de abril de 2022
Resposta da Bradfords - Ilminster BBS
Hi Maureen,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Charlotte
Great prices and prompt delivery
22 de março de 2022
Resposta da Bradfords - Ilminster BBS
Hi Roger,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and that you are more than happy with the service that you have received!
We hope to see you again soon.
Kind Regards,
Charlotte
Amazing job from the Ilminster branch.
Amazing job from the Ilminster branch.! Made a special effort to get my order to me early. Will be ordering local again if that's the service I get. Well done Ilminster.
21 de março de 2022
Resposta da Bradfords - Ilminster BBS
Hi Mr C,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and that you are more than happy with the service that you have received!
We hope to see you again soon.
Kind Regards,
Charlotte
Resposta da Bradfords - Ilminster BBS
Hi Trevor,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and that you are more than happy with the service that you received!
We hope to see you again soon.
Kind Regards,
Charlotte
Fantastic customer service
Very good did a click and collect. A youngman contacted me with in minutes to say I could pick up in the next few minutes. Hubby went to pick up Rockwool item, they offered to carry out to car for him. Hows that for customer service.
24 de janeiro de 2022
Resposta da Bradfords - Ilminster BBS
Hi Daphne,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had such a positive experience with us and our branch team in Ilminster.
We hope to see you again soon!
Kind Regards,
Charlotte
Excellent service
2 de janeiro de 2022
Resposta da Bradfords - Ilminster BBS
Hi,
Thank you for taking the time to leave us a 5 star review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Charlotte
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