I live locally to the store so did click and collect as I needed some prices of timber to progress a job. The ordering process was fine however I arrived at the store about 40 minutes after ordering a... Ver mais
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Veja o que dizem as avaliações
Excellent service when ordering my fence panels, quick delivery and a very polite man who delivered today and stacked my fence panels where I needed them. Will be using Bradfords at Sherborne Dorset a... Ver mais
A empresa respondeu
The click and collect option works very well indeed. Following a simple selection, order and payment process buying any items on the company website couldn't be easier. The staff are friendly and help... Ver mais
A empresa respondeu
Excellent service and ultra fast delivery. I put my order in early morning and it was delivered by lunchtime. My only complaint is that the timber i had delivered was very bent and not straight and wh... Ver mais
A empresa respondeu
Detalhes da empresa
- Empresa de Construção
- também em
- Carpinteiro
- Comércio de ferramentas
- Empreiteira de serviços de isolamento
- Pedreiro
Escrito pela empresa
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
Escrito pela empresa
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
Informações de contato
Unit 5, DT9 4FW, Sherborne, Dorset, Reino Unido
- 01935 813254
4,4
Excelente
172 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 97% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da Bradfords - Sherborne BBS
Hi Adrian,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
Lorna
The driver Steve was really helpful to…
The driver Steve was really helpful to deliver and put it where it was easy for us to lay the chippings
12 de abril de 2023
Resposta da Bradfords - Sherborne BBS
Good Morning Julie
Thank you for taking the time to leave us a review.
I am happy to hear that Steve from our Sherborne branch provided a helpful and friendly delivery services ,
Thank you for your feedback and kind words this has been passed onto all involved with your order.
We hope to see you again soon.
Kind Regards,
Katie
Ordered over internet
Ordered over internet, called by sales to arrange best day for delivery and hey presto , delivered on time.
Great service, thank you.
26 de março de 2023
Resposta da Bradfords - Sherborne BBS
Hi Martin,
Thank you for taking the time to leave us a review.
I am glad all went well with your order and you were kept updated.
We hope to see you again soon.
Kind Regards,
Joe.
I have found over the years how good a…
I have found over the years how good a company is by the way it deals with problems that arise from time to time. I had a small problem with the quality of a delivery which I raised with customer services. The problem was resolved with no fuss at the local branch in Sherborne to my complete satisfaction. Many thanks.
24 de fevereiro de 2023
Resposta da Bradfords - Sherborne BBS
Good afternoon
Thank you for taking the time to leave us a review.
I am pleased we were able to over come the issues you had.
We hope to see you again soon.
Kind Regards,
Joe.
Online ordering and delivery needs improvement
Fulfilment of online orders is madness. What should have been a next day free delivery of an online order took a week, as your systems insisted on trying to procure the full order roofing sheets from the nearest store, as opposed to store another 2.5 miles away, instead preferring to transfer the shortfall from the further store to the nearer store for onward delivery, rather than just delivering direct from the store that clearly had stock, albeit an extra 2.5 miles away. Madness, not eco-friendly and took a week. New time I might as well drive and collect it myself. Delivery was also a mess and automated systems delivered incorrect SMS messages and timing and drive could not find the delivery address. So not good I'm afraid. Not a reflection on the charming staff at the Sherborne branch but on the online systems.
18 de janeiro de 2023
Resposta da Bradfords - Sherborne BBS
Good Afternoon Mr Garton
Thank you for taking the time to leave us a review.
I am saddened to see that you have had a poor experience with us due to the delay in delivery of your order due to stock availability.
I apologise greatly for these issues and for any inconvenience this may have caused you.
I have feed this back to the Branch concerned.
Kind Regards,
Katie
Staff excellent
12 de janeiro de 2023
Resposta da Bradfords - Sherborne BBS
Good Evening Mr Murray,
Thank you for taking the time to leave us a review.
I am happy to hear that you have had a good experience with us and that you received a excellent service from our Sherborne branch,
This will be passed on to all involved with your order,
We hope to see you again soon.
Kind Regards,
Katie
Resposta da Bradfords - Sherborne BBS
Good Evening
Thank you for taking the time to leave us a review.
I am happy to hear that you are happy with your paint order received and that is was well packaged and delivered promptly by our Sherborne Branch.
This will be passed on to all involved with your order,
We hope to see you again soon.
Kind Regards,
Katie
Difficult delivery
Delivery of the bulk order proved challenging, but they managed on the third attempt. Always helpful. A text saying delivery possibly at 07.00 was not great and first attempt at 07.50 was challenging.
3 de novembro de 2022
Resposta da Bradfords - Sherborne BBS
Good Afternoon Mr Bignell
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and received a helpful service from our Sherborne branch!
We hope to see you again soon.
Kind Regards,
Katie
Excellent Service as always.
28 de setembro de 2022
Resposta da Bradfords - Sherborne BBS
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us again!
We hope to see you again soon.
Kind Regards,
Lorna
Resposta da Bradfords - Sherborne BBS
Good Evening Duncan
Thank you for taking the time to leave us a review.
I am happy to hear that you have received a great and friendly delivery services from our Sherborne branch, this will be passed on to all involved with your order,
We hope to see you again soon.
Kind Regards,
Katie
Very helpful Steve Turner via telephone…
Very helpful Steve Turner via telephone and email correspondence and very helpful 2 delivery drivers, thank you
9 de setembro de 2022
Resposta da Bradfords - Sherborne BBS
Good Afternoon Paul
Thank you for taking the time to leave us a review.
I am pleased to see that you have received a very helpful service from the Sherborne branch and thank you for your kind words, this will be passed on to all involved with your order.
We hope to see you again soon.
Kind Regards,
Katie
Team there were great and really…
Team there were great and really helpful in my hour of need. Much appreciated 👍👍
3 de setembro de 2022
Resposta da Bradfords - Sherborne BBS
000083805
Internet issue. Has trouble with my Internet
Has trouble with my Internet, so rang though with my order which the operator storted. Just great service.
27 de agosto de 2022
Resposta da Bradfords - Sherborne BBS
Hi Gary,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Joe.
Resposta da Bradfords - Sherborne BBS
Hi Michael,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Joe.
Used clock and collect
I used click and collect and the items were ready. Courteous service. Thanks.
Bob Humble
23 de agosto de 2022
Resposta da Bradfords - Sherborne BBS
Hi Bob
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Joe.
As always Bradford’s deliver on time
As always Bradford’s deliver on time, and with a smile and the customer service chat was extremely helpful. Thank you
27 de julho de 2022
Resposta da Bradfords - Sherborne BBS
Hi
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us this will be passed on to all involved with your order!
We hope to see you again soon.
Kind Regards,
Katie
I would like to thank Keith Brown the…
I would like to thank Keith Brown the delivery driver from Bradfords in Sherborne for going above and beyond to help deliver my materials in very difficult circumstances.
20 de julho de 2022
Avaliação não solicitada
Resposta da Bradfords - Sherborne BBS
Hi Elizabeth,
Thank you for taking the time to leave us such a great review.
We will pass on your thanks to Keith,
Lorna
Resposta da Bradfords - Sherborne BBS
Good Morning Julian
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Katie
Resposta da Bradfords - Sherborne BBS
Hi Margaret,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Lorna
Good service and good price.
Good service and (for once) a really great price.
Very pleased.
13 de abril de 2022
Resposta da Bradfords - Sherborne BBS
Hello Mr Gent,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Lorna
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