Brilliant customer service from Adam, Tom and Doug. This place offers the best prices ( I did my research) I was given invaluable advice on the project I was starting and can’t thank these guys enough... Ver mais
Localização
Trocar localizaçãoCanal Road Industrial Estate, BA14 8RL Trowbridge, Wiltshire, GB
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Veja o que dizem as avaliações
Outstanding service. I replaced my daughters feather edge fence panels with those supplied by Bradford’s at Trowbridge. After 14months a number of the panels were cracked and broken. I sent in a comp... Ver mais
A empresa respondeu
Very easy from ordering on there Web site to collection Help full and polite sfaff
A empresa respondeu
We ordered some sleepers from the Trowbridge store and they were delivered yesterday by Matt. Matt was absolutely brilliant, we had a tight driveway and limited space to put the sleepers but he mana... Ver mais
A empresa respondeu
Detalhes da empresa
- Empresa de Construção
- Pedreiro
- Carpinteiro
- Empreiteira de serviços de isolamento
- Comércio de ferramentas
Escrito pela empresa
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
Escrito pela empresa
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
Informações de contato
Canal Road Industrial Estate, BA14 8RL, Trowbridge, Wiltshire, Reino Unido
- 01225 712020
4,8
Excelente
285 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 95% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Good prices and excellent service
Good prices and excellent service. For a call with a delivery date for an order of shingle within minutes of placing the order and the delivery driver was lovely and very considerate about where he dropped the delivery. Thank you
6 de abril de 2023
Resposta da Bradfords - Trowbridge BBS
Good Morning Melanie
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with our Trowbridge branch,
Thank you for your feedback this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Top Job
We just had a delivery to a tricky site by your driver Peanut, he got the truck in where many have failed! Thanks to Daniel and Adam top job
20 de abril de 2023
Avaliação não solicitada
Resposta da Bradfords - Trowbridge BBS
Good Morning
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with our Trowbridge branch
Thank you for your feedback regarding the delivery of your order this has been passed onto all involved.
We hope to see you again soon.
Kind Regards,
Katie
Great service strongly recommend
3 de abril de 2023
Resposta da Bradfords - Trowbridge BBS
Good Morning Mr Traczyk
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and where happy with the service provided by our Trowbridge branch.
Thank you for your recommendation your feedback has been passed onto all involved with your order.
We hope to see you again soon.
Kind Regards,
Katie
great customer service and delivery and…
great customer service and delivery and communication.
3 de abril de 2023
Resposta da Bradfords - Trowbridge BBS
Hello Mr Boreham,
I am pleased to see that you have had a positive experience with us!
Lorna
Resposta da Bradfords - Trowbridge BBS
Good Morning Mr Wheeler
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us our Trowbridge branch,
Thank you for your feedback this will be passed onto all involved with your order,
We hope to see you again soon.
Kind Regards,
Katie
Ordered on weekend to get good quickly
Ordered on weekend to get good quickly. Website order said delivery would be Thursday. Called to find out and branch said Friday. Still hadn’t arrived so called again to be told Monday!
Branch rearranged deliveries so it arrived late Friday. Thanks for doing that.
Website “branch locator” couldn’t be found anywhere so had to use google to find out where local branch was.
8 de abril de 2023
Resposta da Bradfords - Trowbridge BBS
Good Morning Mr Leyshon
Thank you for taking the time to leave us a review and provide your feedback this is greatly appreciated.
I am sorry to see that you have had a poor experience with us due to your delivery not being on the date it was arranged for with our branch.
I apologise greatly for these issues and for any inconvenience this may have caused you.
I have feed this back to the Branch concerned,
If we can be of further help in the future please do not hesitate to contact customer.services@bradfords.co.uk
Kind Regards,
Katie
Resposta da Bradfords - Trowbridge BBS
Hi David,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
Lorna
Always have fantastic service at this…
Always have fantastic service at this Bradfords, always friendly and helpful, but unfortunately was let down today by the sarcasm and rudeness off Pete who served myself and my partner, with his attitude he should not be working at costumer services. I left feeling very uncomfortable.
This luckily was made up by the exceptional service from Bernie out in the yard. And I would like to pass my thanks on to him for his help.
7 de abril de 2023
Avaliação não solicitada
Resposta da Bradfords - Trowbridge BBS
Good Morning Charlie,
Thank you for taking the time to leave us a review.
I apologise greatly for these issues and for any inconvenience this may have caused you.
I will look into this further, and feed this back to the Branch concerned, to see what caused this to happen.
Kind Regards,
Joe.
Easy to order online
Easy to order online. Sales staff and delivery guy polite, helpful and friendly. Prices competitive and would definitely buy from again and recommend to family and friends.
30 de março de 2023
Resposta da Bradfords - Trowbridge BBS
Hi Kevin
Thank you for taking the time to leave us a review.
I am happy that all of our services worked as they are supposed to,
We hope to see you again soon.
Kind Regards,
Joe.
Good quality product competitive price…
Good quality product competitive price helpful staff member
26 de março de 2023
Resposta da Bradfords - Trowbridge BBS
Hi Rodney,
Thank you for taking the time to leave us a review.
I am glad our staff, prices and quality were up to scratch,
We hope to see you again soon.
Kind Regards,
Joe.
Ordering, stock and delivery all good
Bradford had all the sizes of timber I needed, which meant that there won't be much waste. Their prices were very good.
Delivery was very quick after ordering online over-the-counter weekend.
The delivery driver was friendly and was able to place the delivery exactly where I wanted it. Thank you!
24 de março de 2023
Resposta da Bradfords - Trowbridge BBS
Hi Chris,
Thank you for taking the time to leave us a well informed review.
I am pleased to see that you have had a positive experience with us!
And I am glad all went well with your order,
We hope to see you again soon.
Kind Regards,
Joe.
Resposta da Bradfords - Trowbridge BBS
Hi Paul
Thank you for taking the time to leave us a review.
I am extremely pleased that our staff are able to take care of your needs.
We hope to see you again soon.
Kind Regards,
Joe.
Price and friendly staff
20 de março de 2023
Resposta da Bradfords - Trowbridge BBS
Hi David,
Thank you for taking the time to leave us a review.
We hope to see you again soon.
Lorna
Resposta da Bradfords - Trowbridge BBS
Hi Bunny,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
Lorna
I ordered for delivery for one week…
I ordered for delivery for one week later, the day before delivery I was called to say they didn't have the insulation I needed, after a few awkward phone calls they said they could deliver on the Monday so I had to call of the builder
17 de março de 2023
Resposta da Bradfords - Trowbridge BBS
Good Afternoon Mr Oughtibridge
Thank you for taking the time to leave us a review.
I am saddened to see that you have had a poor experience with us due to our branches stock availability.
I apologise greatly for these issues and for any inconvenience this may have caused you.
I will look into this further, and feed this back to the Branch concerned, to see what caused this to happen.
Kind Regards,
Katie
Good Afternoon Mr Oughtibridge
Your local branch has been in contact with us to advise that they have been in contact with yourselves to resolve this matter,
If we can be of further help in the future please do not hesitate to contact customer.services@bradfords.co.uk
Kind regards
Katie
Good all round experience no issues 16
16 de março de 2023
Resposta da Bradfords - Trowbridge BBS
Good Afternoon Dee
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us.
If there was anything we could have done to have made this a 5 star experience, please do let us know by contacting us at customer.service@bradfords.co.uk
Kind Regards,
Katie
Absolutely brilliant customer care
Absolutely brilliant customer care. No building supplies company comes close to Bradfords system of ensuring that the customer is happy with their services from ordering through to delivery. Brilliant company.
19 de março de 2023
Resposta da Bradfords - Trowbridge BBS
Hi Brendan,
Thank you for taking the time to leave us such an amazing review.
We are so pleased that you have had a brilliant experience with us
We hope to see you again soon.
Lorna
On line easy to use order then…
On line easy to use order then delivered two days perfect thanks
27 de fevereiro de 2023
Resposta da Bradfords - Trowbridge BBS
Hi David
Thank you for taking the time to leave us a review.
I am pleased you appreciated the swift service,
We hope to see you again soon.
Kind Regards,
Joe.
Great service
I ordered some equipment on line and was pleasantly surprised when my local branch phoned me to advise me when the item was in and being sent out and then again to make sure it was received and in good order. Well done
23 de fevereiro de 2023
Resposta da Bradfords - Trowbridge BBS
Good morning,
Thank you for leaving a review,
I'm glad to hear that you have had a great experience shopping with us.
Kind regards
Megan
Excellent decking product in stock and…
Excellent decking product in stock and competitively priced.
From my initial in-person visit where I was assisted by a friendly and knowledgeable fork-lift driver, to updates via telephone and text message, and a delivery driver who didn't give-up on the first attempt to reverse into our very narrow lane, and then off-loaded the product precisely, my experience with Bradfords was first class. I haven't used them much before, having tended to go to the superstore DIY chains (which frequently disappoint), but this was a far superior experience and I'll certainly look at sourcing future materials from Bradfords instead. Highly recommended!
24 de fevereiro de 2023
Resposta da Bradfords - Trowbridge BBS
Good Afternoon Mr Winchcombe
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with our Trowbridge branch from start to finish with your order.
Thank you for your feedback, I am happy to hear that you received a high level of customer service in our branch from your first visit to your local branch to receiving delivery of your order placed online.
This will be passed on to all involved with your order,
We look forward to seeing you soon
Kind Regards,
Katie
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