Great communication regarding delivery both from Willand (Devon) branch (friendly, helpful staff) and via email from Bradfords and direct supplier. Order contained items dispatched from various sour... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoOld Mole Depot, South View Road, EX15 2RU Willand, Cullompton, GB
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Veja o que dizem as avaliações
The team at Bradfords in Willand are all really helpful and friendly. Whether on the phone or in person, I've always been impressed with their willingness to find an answer to my questions. In particu... Ver mais
A empresa respondeu
Products themselves, great. The people, brilliant. The actual service, suspect. A poor lack of communication meant I had 54+ mile round trip to collect a small order. A shame when they had a bra... Ver mais
A empresa respondeu
Really easy to order Customer service excellent with letting me know the status of my delivery Actual delivery was excellent Friendly and reliable Lovely product Highly recommended
A empresa respondeu
Detalhes da empresa
- Empresa de Construção
- também em
- Carpinteiro
- Comércio de ferramentas
- Empreiteira de serviços de isolamento
- Pedreiro
Escrito pela empresa
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
Escrito pela empresa
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
Informações de contato
Old Mole Depot, South View Road, EX15 2RU, Willand, Cullompton, Reino Unido
- 01884 820 078
4,8
Excelente
136 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 97% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great experience
Great experience. Went to Willand store and got lots of very useful advice from Ross. Very knowledgeable and gave great service.
1 de agosto de 2024
Avaliação não solicitada
Resposta da Bradfords - Willand BBS
Hi Alistair
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Excellent service …
We recently neededed a lot of sleepers for a garden project and didn't know where to start. Ross at the Willand branch was excellent. He worked out all the measurements for me and made sure I had everything I needed. They are very competitively priced and offer exceptional service.
3 de agosto de 2024
Avaliação não solicitada
Resposta da Bradfords - Willand BBS
Hi Jacqui
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Resposta da Bradfords - Willand BBS
Hi Jane
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Resposta da Bradfords - Willand BBS
Hi Adrian
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Good price delivery was on time and…
Good price delivery was on time and driver was very polite
19 de junho de 2024
Resposta da Bradfords - Willand BBS
Hi Mark
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Willand branch v helpful
The team at Bradfords in Willand are all really helpful and friendly. Whether on the phone or in person, I've always been impressed with their willingness to find an answer to my questions. In particular we were helped by Ross Perryman while we were looking for suitable decking boards.
4 de julho de 2024
Resposta da Bradfords - Willand BBS
Good Afternoon Tim
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and received a helpul and friendly service from start to finish with your order,
Thank you for your feedback regarding the service received from Ross in the branch this is greatly appreciated and has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Willand branch are really helpful and…
Willand branch are really helpful and drivers go to great lengths to get deliveries close to our house. Not an easy task.
21 de junho de 2024
Resposta da Bradfords - Willand BBS
Good Afternoon Nigel
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and received a helpful delivery service with all your orders placed with our Williand branch,
Thank you for your email and feedback this has been passed onto all involved with your order
We hope to see you again soon.
Kind Regards,
Katie
Really straightforward purchase and…
Really straightforward purchase and delivery and good price
12 de junho de 2024
Resposta da Bradfords - Willand BBS
Hi Ian
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us.
If there was anything we could have done to have made this a 5 star experience, please do let us know by contacting us at customer.service@bradfords.co.uk
Kind Regards,
Sam
easy to use website
easy to use website , very helpful polite delivery driver left the dumpy bag where I wanted it and the best value
13 de junho de 2024
Resposta da Bradfords - Willand BBS
Good Afternoon Amanda
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and found using our website to be an easy process,
Thank you for your feedback regarding the polite delivery service received with your order,
Your feedback has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
delivery on time and always well…
delivery on time and always well informed about it.
17 de junho de 2024
Resposta da Bradfords - Willand BBS
Hi Nigel
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Great people but poor service
Products themselves, great.
The people, brilliant.
The actual service, suspect.
A poor lack of communication meant I had 54+ mile round trip to collect a small order.
A shame when they had a branch a mile from home.
Bit disappointing really.
I would be cautious about ordering anything else as a result.
6 de junho de 2024
Resposta da Bradfords - Willand BBS
Good Afternoon Stephen
Thank you for taking the time to leave us a review.
I am saddened to see that you have had a poor experience with us due to communication issues regarding your order.
I apologise greatly for these issues and for any inconvenience this may have caused you.
I will look into this further, and feed this back to the Branch concerned, to see what caused this to happen.
Kind Regards,
Sam
Very happy helpful staff nothing was to…
Very happy helpful staff nothing was to much trouble
6 de junho de 2024
Resposta da Bradfords - Willand BBS
Hi Nicholas
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Really helpful support staff
Really helpful support staff, rapid efficient delivery. All items ordered in good order.
27 de maio de 2024
Resposta da Bradfords - Willand BBS
Hi Chris
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Easy online ordering …
Easy online ordering and I was called by the branch to arrange a delivery date. Driver came with help and they very kindly placed my items where I needed them to be. Returned some unused postcrete but because it was a Web order I couldn't get a refund straight away. However a member of staff very kindly sorted it out and I got my refund the next day.
Great Customer service.
19 de maio de 2024
Resposta da Bradfords - Willand BBS
Hi Tina
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us! So great to read reviews showing such great customer service.
We hope to see you again soon.
Kind Regards,
Sam
Very good products at competitive…
Very good products at competitive prices. Very friendly and helpful service, great delivery driver.
14 de maio de 2024
Resposta da Bradfords - Willand BBS
Hi Dave
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Quick and easy to order online.
Quick and easy to order online.
Fast response from branch to confirm order and advise on delivery date. Very helpful staff.
18 de maio de 2024
Resposta da Bradfords - Willand BBS
Good Afternoon Jo
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and found placing your order online a easy process,
Thank you for your feedback regarding the helpful delivery service provided with your order,
We hope to see you again soon.
Kind Regards,
Katie
Prompt and efficient delivery
With thanks to Paul and all the team at Will and for delivering my order a day early in the rain. It will allow me to make an early start tomorrow and hopefully get the next bit of the job done before a guest arrives.
13 de maio de 2024
Avaliação não solicitada
Resposta da Bradfords - Willand BBS
Hi Martin
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Excellent comms ,delivered when they…
Excellent comms ,delivered when they said ,driver helpful
7 de maio de 2024
Resposta da Bradfords - Willand BBS
Good Afternoon Brue
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Katie
GREAT SERVICE AND PRODUCTS
service on the phone and by the delivery driver was first class !!!
3 de maio de 2024
Resposta da Bradfords - Willand BBS
Hi Mr Faram
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Friendly greeting and helpful staff…
Friendly greeting and helpful staff both in the shop and the yard. Product at competitive price compared to the usual diy chains. Will look to bradfords before automatically going to the diy sheds in future.
15 de abril de 2024
Resposta da Bradfords - Willand BBS
Good Afternoon David
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and received a friendly and helpful service from start to finish with your order,
Thank you for your feedback this has been passed onto all involved with your order,
We look forward to seeing you again soon.
Kind Regards,
Katie
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