Bradfords - Yeovil BBS Avaliações 

324
O TrustScore é 4.5 de um total de 5

4,7

100 Hendford Hill, BA20 2RF Yeovil, Somerset, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

A fair price, plus free delivery. Phone call following day to confirm delivery day. Delivery driver very friendly and willing to place items where I requested.

Avaliado com 5 de um total de 5 estrelas

The delivery driver was very helpful and friendly. A little more notice on delivery date would have been useful but otherwise very good.

Avaliado com 5 de um total de 5 estrelas

Mel the Kitchen Showroom Manager at Yeovil is amazing. I rang this morning with the phone answered very quickly, asking about a kitchen door on a very old Bradford’s kitchen. She had the information... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I ordered a replacement glazed unit for a Velux window after it suddenly just went bang. Bradfords realised there was a possible recall on the type of unit I'd ordered. They contacted me and g... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Empresa de Construção
  2. Pedreiro
  3. Carpinteiro
  4. Empreiteira de serviços de isolamento
  5. Comércio de ferramentas

Escrito pela empresa

Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.

Bradfords Building Supplies, Trusted by the Trade since 1770!

Escrito pela empresa

Bradfords is the leading family owned supplier of building materials in the UK
Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
Builders Merchants Federation Ltd (BMF).
Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
Investors in People
Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.

Informações de contato

  • 100 Hendford Hill, BA20 2RF, Yeovil, Somerset, Reino Unido

  • 01935 423311

4,7

Excelente

O TrustScore é 4.5 de um total de 5

324 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 96% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,7

Todas as avaliações

(324)

744 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Easy ordering from website

Easy ordering from website. Very helpful delivery driver. Good products and prices.

11 de março de 2024
logotipo da Bradfords - Yeovil BBS

Resposta da Bradfords - Yeovil BBS

Good Afternoon Steven

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us and found placing your order online to be an easy process,

Thank you for your feedback regarding the helpful delivery service recieved with your order this has been passed onto all involved,

We hope to see you again soon.

Kind Regards,

Katie

Avaliado com 5 de um total de 5 estrelas

Polite, helpful and placed exactly as requested

Ordering was very easy, guy was very polite and helpful. 3 x bulk bags placed exactly where I had asked

11 de março de 2024
logotipo da Bradfords - Yeovil BBS

Resposta da Bradfords - Yeovil BBS

Good Afternoon Mike

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us and received a polite and helpful service from start finish with your order,

Your feedback has been passed onto all involved,

We hope to see you again soon.

Kind Regards,

Katie

Avaliado com 5 de um total de 5 estrelas

No hassle

No hassle. Quick response.

15 de março de 2024
logotipo da Bradfords - Yeovil BBS

Resposta da Bradfords - Yeovil BBS

Good Afternoon Keith

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,

Katie

Avaliado com 5 de um total de 5 estrelas

Dewalt nail gun

Excellent service great communication very happy with my purchase

7 de março de 2024
logotipo da Bradfords - Yeovil BBS

Resposta da Bradfords - Yeovil BBS

Good Morning Vinnie

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us and have recieved excellent service and great communication with your order,

This has been passed onto all involved,

We hope to see you again soon.

Kind Regards,

Katie

Avaliado com 5 de um total de 5 estrelas

Ordered Marshalls paving slabs from…

Ordered Marshalls paving slabs from this company at the same price as Marshalls direct,exact same product but with free delivery,slabs arrived within 3 days on a pallet which was pump trucked into my garage for security,amazing service at an unbeatable price,recommend to all

12 de março de 2024
Avaliado com 5 de um total de 5 estrelas

Great service

Great service and quick delivery

2 de março de 2024
logotipo da Bradfords - Yeovil BBS

Resposta da Bradfords - Yeovil BBS

Hi Mark

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Avaliado com 3 de um total de 5 estrelas

Not the best this time !!

Although we always have 5 star service from Bradfords, this time we were disappointed with the delivery.
Bradfords always ring and arrange a date for delivery to suit.
They rang us this time and we arranged the day.
Imagine our shock when we went outside the day before our expected delivery date, only to find the order had been delivered and left in the mud, not even a knock to tell us it was there!
Not great service this time Bradfords…

3 de março de 2024
logotipo da Bradfords - Yeovil BBS

Resposta da Bradfords - Yeovil BBS

Good Morning Gill

Thank you for taking the time to leave us a review.

I am saddened to see that you have had a poor experience with us due to the poor delivery service on this occasion.

I apologise greatly for these issues and for any inconvenience this may have caused you.

I will look into this further, and feed this back to the Branch concerned, to see what caused this to happen.

Kind Regards,
Sam

Avaliado com 1 de um total de 5 estrelas

Absolute and utter disaster

Absolute and utter disaster. Delivery driver very rude and just "dumped" damaged delivery on my doorstep and expected me to sign for it. Not a chance.

I could hardly understand what he was saying because his english was so bad.
He "tried" to say that the broken item and the three parts that had come off the delivery "didn't matter". I would have accepted it but no way was I going to sign for it. So he took it away.
Item was 2 days later than advertised and now 3 days after the failed delivery I'm still waiting for a delivery date.
Unless something happens soon, and properly, I shall be cancelling the order and going elsewhere.

7 de março de 2024
logotipo da Bradfords - Yeovil BBS

Resposta da Bradfords - Yeovil BBS

Good Morning Nicky

Thank you for taking the time to leave us a review.

I am saddened to see that you have had a poor experience with us due to one of our trusted suppliers.

I apologise greatly for these issues and for any inconvenience this may have caused you.

I can see that my colleague has been looking into this with our supplier and will be in contact shortly with an update,

If we can be of further help in the meantime please do not hesitate to contact customer.service@bradfords.co.uk

Kind Regards,

Katie

Avaliado com 5 de um total de 5 estrelas

Great price and free delivery

Great price and free delivery, perfect thank you

26 de fevereiro de 2024
logotipo da Bradfords - Yeovil BBS

Resposta da Bradfords - Yeovil BBS

Good Morning Delerie

Thank you for your feedback

I am happy to see that you have had a positive experience with us,

We hope to see you again soon.

Kind Regards,

Katie

Avaliado com 5 de um total de 5 estrelas

V easy and v helpful staff.

1 de março de 2024
logotipo da Bradfords - Yeovil BBS

Resposta da Bradfords - Yeovil BBS

Good Afternoon Thomas

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us and received a easy and helpful service with your order at our Yeovil Branch,

This has been passed onto all involved,

We hope to see you again soon.

Kind Regards,

Katie

Avaliado com 5 de um total de 5 estrelas

Good service great driver thanks

20 de fevereiro de 2024
logotipo da Bradfords - Yeovil BBS

Resposta da Bradfords - Yeovil BBS

Good Morning

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us and received a great delivery service with your order,

This has been passed onto all involved,

We hope to see you again soon.

Kind Regards,

Katie

Avaliado com 5 de um total de 5 estrelas

Faultless

Faultless. Nice note left by the delivery driver.

15 de fevereiro de 2024
logotipo da Bradfords - Yeovil BBS

Resposta da Bradfords - Yeovil BBS

Good Afternoon Mark

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us and where happy with the service provided from start to finish with you order,

Thank you for your feedback this has been passed onto all involved,

We hope to see you again soon.

Kind regards

Kati

Avaliado com 4 de um total de 5 estrelas

A great change.

A great change to go to builders merchant and get such a helpful and informative service. The staff in all areas of both the yard and the shop area were very helpful. Definitely a good experience.

3 de fevereiro de 2024
logotipo da Bradfords - Yeovil BBS

Resposta da Bradfords - Yeovil BBS

Hi Mark

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us.

If there was anything we could have done to have made this a 5 star experience, please do let us know by contacting us at customer.service@bradfords.co.uk

Kind Regards,
Sam

Avaliado com 5 de um total de 5 estrelas

Easy to order

Easy to order, delivered on time free of charge by a polite and friendly person

2 de fevereiro de 2024
logotipo da Bradfords - Yeovil BBS

Resposta da Bradfords - Yeovil BBS

Hi Andy

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Avaliado com 4 de um total de 5 estrelas

Excellent service - but not the best price.

Excellent service - but disappointed I wasn't offered a discount on some large heavy STS fire proof boards that I loaded onto my trailer and collected myself - thus saving on the cost of carriage and transportation for an eligible free delivery by Bradford's to a location address where you lorries would have had difficult access.

2 de fevereiro de 2024
logotipo da Bradfords - Yeovil BBS

Resposta da Bradfords - Yeovil BBS

Hi Mr Sketchley

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us despite not receiving the desired discount.

We hope to see you again soon.

Kind Regards,
Sam

Avaliado com 5 de um total de 5 estrelas

Easy to order

Easy to order. Good service. Competitive price.

30 de janeiro de 2024
logotipo da Bradfords - Yeovil BBS

Resposta da Bradfords - Yeovil BBS

Good Morning Mr Cook

Thank you for taking the time to leave us a review.

I am happy to hear that you found placing your order online to be an easy process and where happy with the service provided from start to finish with your order,

Your feedback has been passed onto all involved,

We hope to see you again soon.

Kind Regards,

Katie

Avaliado com 5 de um total de 5 estrelas

Great price

Great price. Helpful staff and fast delivery.

31 de janeiro de 2024
logotipo da Bradfords - Yeovil BBS

Resposta da Bradfords - Yeovil BBS

Good Morning Mr Taylor

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,

Katie

Avaliado com 5 de um total de 5 estrelas
logotipo da Bradfords - Yeovil BBS

Resposta da Bradfords - Yeovil BBS

Good Morning

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Avaliado com 5 de um total de 5 estrelas

Great all round service

24 de janeiro de 2024
logotipo da Bradfords - Yeovil BBS

Resposta da Bradfords - Yeovil BBS

Hi Los

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Avaliado com 4 de um total de 5 estrelas

Great people and decking.

Great people, really helpful in my DIY project. Fed up with the constant email asking how my experience was though. I've made several purchases as the project went on so now seem to get three emails a day. Would have been 5* if it wasnt for the constant 'youve got stuff in your basket' and 'rate your experience'.

8 de janeiro de 2024
logotipo da Bradfords - Yeovil BBS

Resposta da Bradfords - Yeovil BBS

Hi Tim

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us.

We apologise for all of the emails that have been sent to your regarding your orders and asking to review the service. I will feed this back to the web team to look into.

Kind Regards,
Sam

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