Brain.fm Avaliações 103

O TrustScore é 3 de um total de 5

2,9

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Veja o que dizem as avaliações

Avaliado com 3 de um total de 5 estrelas

I could really use it, but they made it so I have to buy, I want to focus on studying, and look where I am Edit: they gave me a free trial without entering my credit card info but still hated the... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Ai Slop generated music, each song sounds like worse noncopyrighted music that sounds like its playing on a cheap Bluetooth speaker through spinning fan blades. Maybe if someone has ADHD this would... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

I've been a user for more than a year now and I started to like the focus part and sleep noises. BUT I really hate their shady practices of not sending any notifications when it comes to subscrip... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

I canceled my Brain.FM subscription last year and recently received a renewal charge of €61 with no warning. I have not used the service since canceling and did not authorize this payment. I've no... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Eletrônicos e Tecnologia

Escrito pela empresa

Brain.fm - Music designed for the brain to enhance focus, relaxation, meditation, naps and sleep within 10 - 15 minutes of use.


Informações de contato

2,9

Bom

O TrustScore é 3 de um total de 5

103 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 2 semanas

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Avaliado com 1 de um total de 5 estrelas

I cancelled my subscription 1 day in…

I cancelled my subscription 1 day in advance and I got charged 99 dollars . I wrote to the support email and I havent got back , this is terrible , please dont do the free trial . I havent had a refund

12 de novembro de 2025
Avaliação não solicitada
logotipo da Brain.fm

Resposta da Brain.fm

Hi Javier,

We're very sorry you were charged after canceling and that you hadn't received your refund when you wrote this review.

Our support team has since been in touch with you and confirmed your full $99 refund has been processed. We sincerely apologize for the billing error and the initial delay in resolving this.

We're reviewing our cancellation process to prevent this from happening again. Thank you for your patience.

Best regards,
Brain.fm Team

Avaliado com 5 de um total de 5 estrelas

I have been using Brain.FM for over 3 years

I have been using Brain.FM for over 3 years now, and it has been a game-changer. I will have it playing in the background using the Deep-Work mode for all kinds of meetings and focus time.

I see a drastic improvement in how I work when using it compared to using Spotify.

The music is forgettable but you kind of want it that way. It keeps my mind focused without distracting me with lyrics or harsh beats.

It also includes weekly streaks where the longest I have used it, at least once a week, is 50 weeks (so close to 1 year).

Highly recommend anyone to try their free trial out, just make sure to cancel if you don't enjoy it.

11 de novembro de 2025
Avaliação não solicitada
logotipo da Brain.fm

Resposta da Brain.fm

Hi Scott,

Wow, 3+ years and nearly a year-long streak - you're a Brain.fm superstar! 🎉

It's incredible to hear how Deep Work mode has become such an essential part of your meetings and focus time. Stories like yours are exactly why we do what we do. The fact that you notice such a clear difference compared to regular music validates our neuroscience approach.

Thank you for being such a dedicated member of our community and for sharing your experience. Here's to hitting that 52-week milestone!

Best,
Brain.fm Team

Avaliado com 3 de um total de 5 estrelas

Music is good, the price isn't

The music is good, although I don't know if it really does increase concentration to the extent they claim it does. I had a 30 day trial and I was finding it very helpful for studying however I really wish they had an app for windows and not just mobile/mac because using a web player isn't great. It's really good and I did find it useful however there is no way I'm going to fully subscribe as it is WAY to expensive for what it is. I would recommend it if the price was lower. Unfortunate as it is a really cool concept. Also - you can basically get the same experience on YouTube with premium or an adblocker for a cheaper price and way more advantages.

10 de novembro de 2025
Avaliação não solicitada
logotipo da Brain.fm

Resposta da Brain.fm

Hi there,
Thank you for the feedback! We're glad Brain.fm helped you focus during your trial.

We appreciate your input about the different platform experiences - we'll definitely take note of this as we continue improving our apps and web player.

We're currently running a Black Friday promotion that makes it much more accessible - we'd love for you to check it out!

Thanks for giving us a try and for the honest review - it really helps us improve!

Best,
Brain.fm Team

Avaliado com 5 de um total de 5 estrelas

Feel very focused and mindful

I am actually really enjoying brain.fm. I can really get into the zone when wanting to concentrate/work/study. It's very simple to start, simply press play and goes on indefinitely, so decreases time wasting finding music. Also, the 40-minute timer intervals is a great addition to help give you breaks if you want.

2 de novembro de 2025
Avaliação não solicitada
logotipo da Brain.fm

Resposta da Brain.fm

Hi Alex,

Thank you for the wonderful review! It's fantastic to hear that Brain.fm helps you get into the zone so easily. You're absolutely right about the 40-minute timer - it's based on research about optimal focus sessions and natural break patterns.

We love that you find it simple to just press play and go. That's exactly the experience we aim for - no friction between you and deep focus!
Thanks for being part of our community!

Best,
Brain.fm Team

Avaliado com 1 de um total de 5 estrelas

I know what you do and who you guys are.

i tried it for 10 minutes now i have a headache and i cant focus without it. Now listen here i know your government bullshit and i know what you do. I'm watching you daniel.

25 de outubro de 2024
Avaliação não solicitada
logotipo da Brain.fm

Resposta da Brain.fm

Hi there,
Thank you for sharing your feedback. We're sorry to hear Brain.fm didn't work well for you and that you experienced discomfort.
If you're experiencing headaches, we recommend discontinuing use immediately. Headaches during focus sessions can sometimes occur due to dehydration - staying well-hydrated before and during sessions often helps. They can also result from high volume settings or individual sensitivity to certain frequencies.
Brain.fm is a science-based tool developed with grants from the National Science Foundation and validated through peer-reviewed research. We're transparent about our technology and methodology, which you can review in our published studies.
If you're within our refund window, please contact support@brain.fm and we'll be happy to process a full refund. We want all our users to have a positive experience, and we respect that our product may not be suitable for everyone.
Best regards,
Ingrid from Brain.fm

Avaliado com 1 de um total de 5 estrelas

Gave me a headache

Unfortunately the music gave me a headache every time I listened to it. It was a real bummer. I also didn't find any music I liked to listen to and some of it sounded a bit spooky. I was hoping it would help but unfortunately not me.

19 de outubro de 2025
Avaliação não solicitada
logotipo da Brain.fm

Resposta da Brain.fm

Hi Paula,

we're really sorry to hear you experienced headaches while using Brain.fm.
Here's something interesting we've learned from many users: headaches during focus sessions are often a sign that Brain.fm is actually working too well! When you get deeply focused for extended periods, it's easy to forget basic things like drinking water or taking breaks. Dehydration from prolonged concentration is actually one of the most common causes of these headaches.

A few tips that might help:

-Keep water nearby and take sips regularly while working
-Use the Pomodoro timer feature (if available) or take breaks every 25-50 minutes

Start with shorter sessions to build up your focus stamina

As for the "spooky" sound - that's great feedback! Different modes have very different sonic textures. We have everything from ambient soundscapes to more melodic options, so the one you tried might just not have been your style.
If you'd like to give it another shot with these tips in mind, or if you want help finding a mode that better matches your taste, our team at support@brain.fm would be happy to help you dial in the perfect experience.
Best,
Ingrid
Brain.fm team

Avaliado com 5 de um total de 5 estrelas

Although I didn't use the service, I can confirm the customer service is amazing, and extremely reliable :)

Honestly, I forgot to use the service in my trial period. One day, I remembered about it because I was charged for the anual plan, I just had forgotten to cancel my free-trial subscription. I contacted the team right away. They replied very fast, and refunded me for the subscription, which I had cancel right before writing them. Although I didn't use the service, I can confirm the customer service is amazing, and extremely reliable :)

18 de outubro de 2025
Avaliação não solicitada
logotipo da Brain.fm

Resposta da Brain.fm

Hi Sarah, thank you so much for this incredibly kind review! We're thrilled that our team could help you quickly and smoothly, even though the situation wasn't ideal.
Here's the thing though - we're a bit sad you never got to experience what Brain.fm actually does! Since you had such a positive experience with our team, we'd love for you to try the app that we're all so passionate about.
Our scientifically-designed music uses neural phase-locking technology to help you focus, relax, or sleep better - and we have research published in Nature Communications Biology backing it up. Many users say it's genuinely transformed their productivity and focus.
If you're open to it, we'd love to offer you an extended free trial to actually test it out - no strings attached. Please email us at support@brain.fm mentioning this review, and we'll set you up. We think you'll understand why we're so excited about what we've built!
Thanks again for spreading the word about our customer service. Hopefully we can show you the full Brain.fm experience soon!
Best,
Ingrid

Avaliado com 1 de um total de 5 estrelas

I tried Brain.fm hoping the music would…

I tried Brain.fm hoping the music would help me focus, but I honestly didn’t find it effective or enjoyable. The sound felt repetitive and distracting rather than calming or motivating.

What really frustrated me, though, was the billing experience. I attempted to cancel my free trial before it ended, but my card was charged almost immediately as I was canceling. It felt like the system was designed to make cancellation difficult or delayed just long enough to trigger a charge.

I reached out expecting a quick fix, but I’m still disappointed in how it was handled. Between the underwhelming music and the poor cancellation experience, I can’t recommend Brain.fm.

Follow up- They did respond quickly to my email. In the end, they did fix the issue.

3 de outubro de 2025
Avaliação não solicitada
logotipo da Brain.fm

Resposta da Brain.fm

Hi James,
Thanks for sharing your honest feedback. We know Brain.fm's approach doesn't work for everyone, and we appreciate you giving it a try.
I'm sorry about the billing confusion during cancellation. I see from our support team that we were able to refund you quickly once you confirmed, but you're right that it shouldn't have been frustrating in the first place. We're working to improve that experience.
We appreciate you taking the time to share this feedback with us.
Best,
Brain.fm Team

Avaliado com 5 de um total de 5 estrelas

I used to waste a LOT of time on YT

I used to waste a LOT of time on YouTube at the start of every activity in order to find the right kind of music. I realized today after I reached a 16-week streak that I never want to go back to that, I must have saved at least 1-2 hours a day, which is 7-14 a week, and after 16 weeks, that's at LEAST 112-224 Hours of my life back. Thank you brain.fm, for giving me back 20 days of my life already. You have a lifelong customer.

3 de outubro de 2025
Avaliação não solicitada
logotipo da Brain.fm

Resposta da Brain.fm

Hi Logan,
We love that you did the math—112-224 hours back in your life over 16 weeks! That's the kind of impact we hope Brain.fm has, and it's amazing to see you quantify it.
Thank you for taking the time to share this. Your 16-week streak is inspiring, and we're grateful to be part of your routine.
Here's to many more productive days ahead!

Avaliado com 1 de um total de 5 estrelas

I signed up for a free trial and…

I signed up for a free trial and cancelled, yet they still charged my card. Do not sign up for a trail as this is a complete waste of time!!!

27 de setembro de 2025
Avaliação não solicitada
logotipo da Brain.fm

Resposta da Brain.fm

Hi Lucas,
I'm sorry this happened. You shouldn't have been charged after cancelling your trial.
Please email us at support@brain.fm and we'll get this refunded for you right away.
Thanks for letting us know.

Avaliado com 1 de um total de 5 estrelas

NOT BED

NOT BED ! !!!!

10 de setembro de 2025
Avaliação não solicitada
logotipo da Brain.fm

Resposta da Brain.fm

Hi Alexandra, thanks for taking the time to leave a review! We're a bit unsure about what 'NOT BED' means - could you clarify your experience with Brain.fm? We genuinely want to understand whether you had a positive or negative experience so we can either celebrate what worked or fix what didn't.
Please reach out to us at support@brain.fm with more details about your experience. We're here to help and make sure Brain.fm works well for you!

Avaliado com 5 de um total de 5 estrelas

Very beneficial

I've been using this for a while now. I use it mainly when in the gym (the workout mix) and when working online. I find brain.fm helps me focus when, usually, I would get easily distracted or give up sooner. Very fair pricing compared to the other options available.

11 de agosto de 2025
Avaliação não solicitada
logotipo da Brain.fm

Resposta da Brain.fm

Hi Steven,
Thank you for the fantastic review! We're so glad Brain.fm is helping you stay focused during workouts and work sessions. It's exactly what our scientifically-designed tracks are meant to do.
We appreciate you noting our fair pricing and being such a loyal user. Reviews like yours inspire us to keep improving!
Best regards,
The Brain.fm Team

Avaliado com 5 de um total de 5 estrelas

Massive difference

I'm only a week in, but I am seeing massive differences to my productivity, especially my wfh days. Keen to hear more about the science behinfd the product, and to hear more from users who have used intense focus for longer periods of time.

22 de julho de 2025
Avaliação não solicitada
logotipo da Brain.fm

Resposta da Brain.fm

Thanks so much for the review! It's awesome to hear you're already seeing such a big difference in your productivity after just a week.
The science behind focused work sessions is pretty fascinating stuff, and it sounds like you're really feeling the benefits. We've got tons of users who has been using the app for months and years, so you're definitely in good company.
Really appreciate you taking the time to share your experience. Happy listening!

Avaliado com 5 de um total de 5 estrelas

Been using it daily!

Didn't think it would work, but wow - I actually focus way better with Brain fm. Been using it daily!

20 de junho de 2025
Avaliação não solicitada
logotipo da Brain.fm

Resposta da Brain.fm

Joe, we LOVE a good skeptic-turned-believer story! 😄
"Didn't think it would work, but wow" that's honestly one of our favorite types of feedback. There's something so genuine about discovering that Brain.fm actually delivers when you weren't expecting it to.
Daily use is the ultimate testament to something working. Thanks for giving us a chance and for sticking with it once you felt that focus difference!
Keep up that daily streak! 🧠🔥

Avaliado com 5 de um total de 5 estrelas

Brain.fm is the perfect experience for…

Brain.fm is the perfect experience for me. The music, the descriptions, and the science behind it is excellent. I love it so much and been using it for a week. The best brain music for a single time of focus, sleep, meditation, or relaxing. This website helps my life during times when I need to focus, meditate, sleep, or relax. This is a incredible website, 5 stars.

14 de junho de 2025
Avaliação não solicitada
logotipo da Brain.fm

Resposta da Brain.fm

We love that you've discovered the perfect Brain.fm experience in just one week - from focus to sleep to meditation to relaxation. You're getting the full spectrum of what we've designed!
It's amazing to hear that our music, descriptions, and the science behind it all clicked for you. That combination is exactly what we pour our hearts into - creating something that genuinely helps improve your daily life across all those different moments when you need it most.
Thanks for the 5 stars and for letting us be part of your focus, meditation, sleep, and relaxation routine! 🧠✨

Avaliado com 1 de um total de 5 estrelas

My brain found the brain.fm songs disturbing but you might like them

All of our brains work differently. I've just tested out various ones on brain.fm and none of them resonated with me. In fact they seemed disturbing/unsettling. But there also are a LOT Of ways to modify the songs and I didn't take the time to explore all of them so you may find you love certain ones. I was looking for additional ADHD music as I use a free one I found online that I've used for years and am very happy with but it annoys my non-ADHD partner so I have to wear earphones I was hoping to find one he liked too. But no! So we are all different. I'd suggest you do the free trial for several days, play around with all the settings and you may find one or more of the songs works for you. Hope you find your focus song. I find I get lots more done when listening to my song in the background.

10 de junho de 2025
Avaliação não solicitada
logotipo da Brain.fm

Resposta da Brain.fm

Hi Sue! Thanks for sharing your honest experience. You're absolutely right that we all have different preferences when it comes to focus music!
It sounds like you didn't get a chance to explore our filters and customization options during your trial - that's exactly where the magic happens. We have tons of different styles and settings that can make all the difference in finding what clicks for you and your partner.
We totally agree that testing and hearing the difference is key to experiencing what Brain.fm can do. Thanks for encouraging others to try the free trial and experiment with the settings - that's exactly what we'd recommend too!
Appreciate you taking the time to leave feedback. 🎧

Avaliado com 5 de um total de 5 estrelas

I LOVE Brain.FM

I LOVE Brain.FM. AS a writer of fiction with ADHD, having soothing sounds of thunder and rain, or whatever else this very cleverly designed piece of software decides for me, help me to focus and zero in on my story. Thank you guys for your genius. I'm a subscriber for life.

31 de maio de 2025
Avaliação não solicitada
logotipo da Brain.fm

Resposta da Brain.fm

Byron, this just made our entire team smile! 📚✨
As a writer with ADHD, you totally get what we're trying to achieve - creating that perfect sonic environment where your creativity can flow and your focus can lock in. Hearing that our "clearly designed software" helps you zero in on your stories is the ultimate compliment for our team.
Thunder, rain, and all those ambient sounds are some of our favorites too - there's something magical about how they can transport you right into that writing zone.
Thanks for being a subscriber for life and for sharing the love. Keep those stories coming! 🧠⚡

Avaliado com 5 de um total de 5 estrelas

Great app, honest company, good customer service

I like the features and the app itself. A bit on the pricy end, if I had more room for these types of investment I would've certainly continues using it.

I had to cancel my trial, but of course I managed to forget to cancel. And that's where they get you, right?

No. I reached out to customer service, explained what happened, and they canceled my plan and refunded my the amount that had been withdrawn.

Everything's a service nowadays, I get it. And amongst those services, there are so many who have predatory tactics to lock in users. It's refreshing to see a company with this business model actually trust the quality of their product, and not having to rely on shady tactics to lock users in.

They didn't even do the "Please write a review"-thing. I'm writing this a month later, completely unprompted!

23 de abril de 2025
Avaliação não solicitada
logotipo da Brain.fm

Resposta da Brain.fm

Robin, thank you for this thoughtful review! 🙏
We're sorry about the trial cancellation mix-up, but glad our team could make it right with the refund. Putting users first is one of our core values, so handling situations like this properly is exactly what we aim for.
Your point about trusting product quality over "shady tactics" means everything to us. We believe if Brain.fm truly helps people, that should speak for itself.
Thanks for the authentic, unprompted feedback - it tells us we're on the right track! 🧠

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