I have relied on Brake Performance for all of my family’s vehicles - from 1971 Chevy C-10, 2010 Mustang GT, Ford Escape, Nissan Rogue and a 2020 Lincoln Navigator. Products always fit perfectly and pr... Ver mais
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Veja o que dizem as avaliações
They have a great Tech TEAM and Customer Service TEAM. Unfortunately they were not able to complete my order request for may Old Car. But they made several attempts to find out my needs and spe... Ver mais
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Received the wrong rear brake shoes, but when contacted Brake Performance after noticing when installing the rear brakes that it was the wrong pads and having to go and purchase them local because my... Ver mais
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Brake rotors fit as they should. Front brake pads were correct. Rear pads were incorrect. Need to return rear pads hopefully for a refund for the incorrect pads
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Detalhes da empresa
Escrito pela empresa
We believe in creating value. Our value comes in the form of quality, improved stopping power, and the best warranty anywhere. We at BrakePerformance control every step of the process. From the research and design to the final coating process, we make sure no details are left out. BrakePerformance focuses exclusively on high performance rotors and brake pads for nearly every automobile application since 1937. We aim to provide customers with brake components that they can rely on. All our rotors are tested to meet or exceed G300/ISO9002/QS9000 and VDA6.1 standards. All our brake pads are also put through dynamo-meter & fleet testing to ensure they surpass even the highest standards.
Free Shipping, Lifetime Warranty on Rotors
Escrito pela empresa
Informações de contato
9424 Eton Ave. Suite I , 91311, Chatsworth, Estados Unidos
- 818-772-5540
- info@brakeperformance.com
- brakeperformance.com
4,7
Excelente
6 mil avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
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Resposta da Brake Performance
Great products are exactly what BrakePerformance.com strives to provide! Thank you for leaving a review, Jeff, we hope to meet with you again!
I don't feel like i should have to box…
I don't feel like i should have to box my own rotors and to try and figure out what part # they are by looking at the stamp on the rotor, its too time consuming. Also the amount of time it takes to get the rotors. When i need rotors, i need them to be able to ship out right away.
17 de fevereiro de 2026
Resposta da Brake Performance
Thank you for taking the time to share your feedback. We’re sorry to hear that your experience didn’t meet your expectations.
Because each set of rotors is custom machined and zinc plated to order, our process takes up to 72 hours before the items ship. We clearly note this timeframe on our website so customers can plan accordingly, but we certainly understand that sometimes parts are needed more urgently.
Regarding figuring out part numbers by stamps on rotors, we have always used this method to differentiate different parts from one another and since there are countless part numbers we feel this method is efficient, necessary and standard industry norms but we will be more than happy to have your feed-back to explore new ideas since you are a part store and may very well have new and better ideas.
We truly appreciate your business and the feedback you’ve provided. After more than 20 years serving customers online, we are always working to improve both our products and our service. If there’s anything further we can do to assist you, please feel free to reach out to our customer support team.
Brake Performance Team
Love them!!
They made sure that the brakes were correct for my vehicle. Even though the brakes that were correct were more expensive, they covered the cost of them. The brakes look phenomenal and perform great.
17 de fevereiro de 2026
Resposta da Brake Performance
Thank you for the great feedback! We're glad our team could make sure you received the correct brakes for your vehicle and that you're happy with both the look and performance. At Brake Performance.com, we always strive to make things right for our customers. We truly appreciate your support! 🚗
Absolutely awesome customers service
Absolutely awesome customers service. The lady who answered the phone, knew what she was talking about. She had all the information, she was very helpful. And she just took care of me. The price is right. The service is fabulous, and it costs half of what it would have cost to go to maserati. That's a winning combination
17 de fevereiro de 2026
Resposta da Brake Performance
Thank you for the fantastic review! We're thrilled to hear one of the ladies in our team was able to provide helpful service and all the right information! At Brake Performance.com, we work hard to offer great pricing and knowledgeable support, and we're glad we could help you save compared to dealership costs. We truly appreciate your support! 🚗
Good parts quick shipping.
14 de fevereiro de 2026
Resposta da Brake Performance
Quick shipping is exactly what BrakePerformance.com aims to provide! Glad to hear we could do just that. Thank you for your review, Robert!
Ease of ordering and absolute quality…
Ease of ordering and absolute quality products
14 de fevereiro de 2026
Resposta da Brake Performance
Thank you for commenting on the quality of our products. Brake Performance loves to hear that from our clients. We wish you safe driving, Helmut!
Im writing solely on a product view
Im writing solely on a product view. Company is well organized and has deliveries made on time. But unfortunately i was very disappointed with the rotor and pad kit that i installed. Not even 5 miles after driving there was heavy squeaking and squealing from the brake rotors that only progressively got worse. Ive triple checked installation procedures and confirmed that it wasn't installation fault.
27 de fevereiro de 2026
Resposta da Brake Performance
Hi Angel,
Thank you for taking the time to share your feedback. We're glad to hear you found our team organized and that your order arrived on time, though we're very sorry to hear about the noise you experienced after installing the rotor and pad kit.
Brake noise is not something we expect from our products, and while it can occasionally be caused by several factors during the bedding or installation process, we take reports like this seriously and want to help make it right. It's possible there may be a defect or compatibility issue, and our support team would be happy to take a closer look.
Please reach out to us at normal business hours between the hours of 7:30 to 4:30 Monday through Friday by phone at 1-866-756-5536 or email us anytime at: info@brakeperformance.com with your order number so we can review the situation and assist with troubleshooting, replacement options, or a resolution.
We appreciate your feedback and the opportunity to improve your experience.
Brake Performance Team
Resposta da Brake Performance
Glad to hear our products worked perfectly for your 1990 dodge d250. We know how complicated it can get finding the right parts for each unique car, but this mission has been completed successfully! Brake Performance hopes to do business with you again, Austin.
Great communication and product
Great communication and product. Arrived in a timely manner!
14 de fevereiro de 2026
Resposta da Brake Performance
Our team is so glad to hear our products arrived on time. Thank you for complimenting Brake Performance! You are a valued customer here and we wish you safe driving!
Pads and rotors with timely shipping.
I needed the pads and rotors by Saturday. They assured me these would arrive Friday. They were right! Qualtiy product, well-packaged, at a fair price. What more?
13 de fevereiro de 2026
Resposta da Brake Performance
It is so great to hear that the pads and rotors arrived on time! That should always be expected when buying from BrakePerformance.com.
Absolute junk rotors
Absolute junk rotors. Warped within 6 months and 5k miles. Only thing worse is their warranty and customer service. Wouldn’t recommend this joke of a company and product to anyone 🚮
2 de março de 2026
Avaliação não solicitada
Resposta da Brake Performance
We’re sorry to hear about your experience and appreciate the opportunity to respond.
For over 20 years, we’ve stood behind our brake components and are proud to maintain a 4.7-star rating from thousands of customers who rely on our products every day. Our rotors are backed by a Lifetime Replacement Warranty, which provides free replacement rotors if an issue occurs. As clearly outlined in our warranty guidelines, customers are responsible for shipping costs when submitting a warranty claim.
In this case, our team did offer to honor the warranty by replacing the rotors at no charge, consistent with our policy. Unfortunately, the replacement could not proceed because the required shipping portion of the warranty process was declined.
We always strive to support our customers and resolve issues fairly within the terms of our warranty. If you’d like to continue the warranty process, our support team would still be happy to assist.
We appreciate all customer feedback and remain committed to providing reliable brake components and standing behind them with one of the strongest warranties in the industry.
Brake Performance Team
My mistake, their support
I made a mistake when ordering because I did not know anything about how many options BMW had for brakes. They made the return easy.
Understand, shipping is not cheap, brakes are heavy.
But the process was simple and they even sent me return labels. Yes I had to pay for it. Nut my second and corrected order came in days. And they noticed I had forgotten to order brake pads (I thought I ordered the complete kit) and got them added to the order before they shipped out.
12 de fevereiro de 2026
Resposta da Brake Performance
Thank you for sharing your experience! ⭐ We completely understand how confusing brake options can be with BMW—there are definitely a lot of variations. We’re glad to hear the return process was smooth and that our team was able to help get everything sorted out quickly.
Thanks for reviewing BrakePerformance.com!
Greater Cooling = Less Warpage
My wife's vehicle suffered from warped rotors causing a lot of shaking in the steering wheel. I intentionally purchased slotted and cross-drilled rotors because of their greater cooling capacity and that slows down rotor warpage, The only issue that I had didn't have anything to do with the product but that the vehicle has EPB (Electronic Parking Brake) and I had never worked on a vehicle with this system before. It was a learning experience!
12 de fevereiro de 2026
Resposta da Brake Performance
Thank you for sharing your experience! ⭐ We’re glad to hear the slotted and cross-drilled rotors helped address the vibration issue and that you chose them for their improved cooling and durability. It’s also great to hear the installation turned into a good learning experience with the EPB system—those can definitely be a bit different the first time around. We truly appreciate your support and hope the new setup keeps your wife’s vehicle running smooth and vibration-free for many miles to come. If you ever need anything else, Brake Performance is always here to help. Safe driving! 🚗🔧
Perfect transaction
Perfect transaction! Easy ordering process. Fast delivery. Exactly what I ordered. Brake pads came with all the new clips, etc. Rotors were perfect fit. I couldn’t be happier.
12 de fevereiro de 2026
Resposta da Brake Performance
Thank you for the fantastic review! ⭐ We’re glad to hear the ordering process was smooth and that your order arrived quickly. It’s great to know the brake pads, hardware, and rotors were exactly what you expected and fit perfectly. We truly appreciate your support and are happy we could provide a product and experience you’re pleased with. If you ever need anything in the future, we’re here to help. Safe driving! 🚗🔧
These brakes are of the highest quality.
These brakes are of the highest quality.
10 de fevereiro de 2026
Resposta da Brake Performance
Not to mention, made in the USA! Thank you for leaving a review about the quality of our product, Ray! We appreciate it dearly and we hope your journey with Brake Performance products continues smoothly.
Resposta da Brake Performance
It is great to hear that everything seems to be working well! We hope your journey continues smoothly and please come to us with any comments or questions in the future. -Brake Performance.com.
Everything was as described and would…
Everything was as described and would definitely buy from again!
9 de outubro de 2025
Resposta da Brake Performance
That is what we like to hear. Accuracy and getting what was expected. Thank you for leaving this review, Brake Performance hopes to cross paths with you again!
Selling a Great Product is always the best way to service your customers
Selling a Great Product is always the best way to do Business and Ive been buying from them for years, Keep up the good work!!
14 de janeiro de 2026
Resposta da Brake Performance
It is so great to hear we have been doing business with you for years now! Thank you for the positive words of encouragement. BrakePerformance.com really appreciates you, our valued customer!
Great Product
13 de janeiro de 2026
Resposta da Brake Performance
Brake Performance thanks you for your review!
Amazing Company Amazing Staff!
I gotta say I had a Great Experience with Brake Performance ; I ordered with them and had a situation with my order not arriving. Spoke to Customer Service Representative Denise she helped me completely figure out the problem assess the situation and get me my order after its all said and done this is the type of experience you need as a customer and consumer at first I was very upset because I did not get my order but after they went above and beyond to help me shows me that this company values there customers and cares about there customers. This company is Amazing in my books. 5 Star Service and Would definitely recommend them to EVERYONE!
15 de janeiro de 2026
Resposta da Brake Performance
Greetings Reinier, we are so glad to hear that you had such a great experience with our company. We will make sure to let Denise know that her service is greatly appreciated and that she did a great job. Thank you for the recommendation and safe driving! BrakePerformance.com.
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