Rotavator hired was delivered in time by Caz, who spent enough time with me to ensure I had everything under control. On the collection day, I received a phone call and enough advance notice and again... Ver mais
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Veja o que dizem as avaliações
We recently placed a large order to fulfill our company needs. Gary and the team at Sutton Road, worked hard to make this happened and kept open and clear communication throughout the process. On deli... Ver mais
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Good price, staff gave good instructions on how to use the equipment and extra tips. Equipment functioned well. Didn't use all sanding paper & dust bags and was easy to get a refund when returning the... Ver mais
A empresa respondeu
The good bit-the machine was delivered and collected on time and worked fine for 2 days. The not-so-good bit-there is no refund on unused petrol (there was at least half a tank left on my return) wh... Ver mais
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Detalhes da empresa
Escrito pela empresa
Brandon Hire Station is the specialist tool hire and equipment hire division of Vp plc and is one of the UK’s largest providers of tools and equipment for Industry, Construction and DIY. Whether you work locally, regionally or nationally, we endeavour to meet all of your requirements. We ensure our customers are provided with a single point of contact, making your experience hassle free. As a national tool hire company, we have a branch network supported by over 450 vehicles to ensure we meet your demands as a customer. We track individual orders in real time as they move around the country. So for every single delivery or collection, we will be able update our customers of delivery and van locations in real time. This helps to provide real-time visibility for our customers and give you the ability to track orders and receive an electronic delivery and collection note. Think Tool Hire. Think Brandon Hire Station. More customers are choosing tools and equipment from Brandon Hire Station which offers exceptional customer support services, through our National Customer Service Centre and designated account managers. All designed to make your experience with us hassle free. We provide tools and equipment with delivery guaranteed within an agreed timescale at a number of locations through our branded vehicles and FORS accredited drivers. Over 2200 Catalogue Items. 40+ Locations Throughout the UK. 450+ Delivery Vehicles.
Informações de contato
72-75 Feeder Road, BS2 0TQ, Bristol, Reino Unido
- 0345 602 6470
- brandonhirestation.com
4,3
Excelente
12 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 98% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great service
Great service. Hired a scaffold tower which was delivered on time. Very helpful delivery driver who collected promptly too.
23 de outubro de 2025
Resposta da Brandon Hire Station
Hi Gem, thank you for your positive feedback. We're pleased to hear that you received great service from our team and were happy with the prompt delivery and collection service. Kind regards, the Brandon Hire Station team.
Short notice changes not a problem for…
Short notice changes not a problem for the helpful team.
23 de outubro de 2025
Resposta da Brandon Hire Station
Hi Lee, thank you for your review. It's great to know that the team provided helpful service and were able to support you with some short notice changes to your hire. Kind regards, the Brandon Hire Station team.
Resposta da Brandon Hire Station
Hi John, thank you for your great review. We're pleased to hear that you were happy with the quick communication and service you received from our team. Kind regards, the Brandon Hire Station team.
Scarifier and Aerator
Supplied Lawn Scarifier and Aerator on time, and in good condition.
16 de outubro de 2025
Resposta da Brandon Hire Station
Hi Robert, thanks for your 5-star review. We're glad to hear that you had a great hire experience and received reliable delivery of your Scarifier and Aerator hire. Kind regards, the Brandon Hire Station team.
Brandon Croydon - Breaker Hammer
Brandon Croydon are a very professional team. Picked up my breaker hammer on time with no fuss. Returning it the next morning was quick and easy. I will definitely hire from Brandon Croydon again.
Thank you Brandon,
Mr Kennedy (Wallington)
20 de outubro de 2025
Resposta da Brandon Hire Station
Hi Mr Kennedy, thank you for taking the time to leave this review for our Croydon branch. We're delighted to hear that our team at Croydon provided professional and reliable service, and made your hire experience so positive. Your feedback is greatly appreciate and we look forward to supporting you again soon. Kind regards, the Brandon Hire Station team.
I will definitely come back if I need…
I will definitely come back if I need to hire anything else. The warm welcome and assistance were top-notch. I highly recommend them.
16 de outubro de 2025
Resposta da Brandon Hire Station
Hi Monika, thank you for your review and recommendation! We're delighted to hear that the warm welcome and assistance you received from our Telford Tweedale team made your experience so positive. We look forward to supporting you again in future. Kind regards, the Brandon Hire Station team.
I had the driver Paul made my morning…
I had the driver Paul made my morning with his energy in the cold rainy morning love seeing this
20 de novembro de 2025
Avaliação não solicitada
Resposta da Brandon Hire Station
Hi Owen, thank you for your review and kind comments about our team. We're delighted to hear that Paul's energy and attitude made a positive impression and helped to brighten up your day! We hope we can assist you again soon. Kind regards, the Brandon Hire Station team.
Excellent sanding equipment
Good price, staff gave good instructions on how to use the equipment and extra tips. Equipment functioned well. Didn't use all sanding paper & dust bags and was easy to get a refund when returning the equipment. Cable on edge sander is very short so an extension cable should be recommended as standard.
22 de outubro de 2025
Resposta da Brandon Hire Station
Hi Richard, thank you for taking the time to leave this positive review. We're glad to hear that you had an excellent experience with our floor sanding equipment and that you were happy with our hire process and the support you received from our team. We appreciate you feedback concerning the Edging Sander cable and and will take this on board to ensure our customers have everything they need. Kind regards, the Brandon Hire Station team.
Easy to arrange hire & the staff were…
Easy to arrange hire & the staff were very helpful.
15 de outubro de 2025
Resposta da Brandon Hire Station
Hi Denis, thanks for your positive review! It's great to know you found our hire process easy and our team very helpful. We appreciate your feedback and hope to assist you again in the future. Kind regards, the Brandon Hire Station team.
Great staff at Avonmouth
22 de outubro de 2025
Resposta da Brandon Hire Station
Good morning, thank you for your positive review about our Avonmouth branch. We're pleased to hear that you had a great hire experience and that our team made a positive impression. Kind regards, the Brandon Hire Station team.
Very helpful and good communication
Very helpful and good communication, delivered to site. Thanks
22 de outubro de 2025
Resposta da Brandon Hire Station
Hi Philippa, thank you for your review. We're pleased to hear that you had a great experience and were happy with the helpful service and communication you received. We hope we can support you again in future. Kind regards, the Brandon Hire Station team.
Average customer service
22 de outubro de 2025
Resposta da Brandon Hire Station
Hi Stephen, thank you for your feedback. We are sorry to hear that the service you received fell short of the high standards we strive to offer. We will take your comments on board and we hope we have the opportunity to rectify this in future. Kind regards, the Brandon Hire Station team.
Great booking service
Great booking service, product, price and delivery/collection. Made a bad job easy. Ta
22 de outubro de 2025
Resposta da Brandon Hire Station
Good morning, thank you for your review about your recent hire. We're pleased to hear that you had a great hire experience, and that our equipment helped you to make a difficult job much easier. Kind regards, the Brandon Hire Station team.
Excellent hire service
Excellent hire service, pleasant helpful staff.
Hired a very efficient carpet cleaner
22 de outubro de 2025
Resposta da Brandon Hire Station
Hi Suzanne, thank you for taking the time to leave this positive review. We're delighted to hear that you had an excellent hire experience and were pleased with our service and equipment. Kind regards, the Brandon Hire Station team.
The scarifier delivered was an older…
The scarifier delivered was an older machine. The adjustment on it was almost impossible to alter. The machine was a push scarifer, unlike the self drive machine we had from the Canterbury branch, which was excellent.
Ashford did not collect the machine when they said they would. We kept having to lock it up each evening and put it out for collection during the day. Lots of calls backwards and forwards. When I said we couldn't adjust the machine as the blades were not set low enough, we couldn't use the machine. We were told we could have some money back but nothing further said. In future I will use the Canterbury branch. Better equipment and well managed customer service.
14 de outubro de 2025
Resposta da Brandon Hire Station
Hi Vivien, we're sorry to hear about your recent experience and apologise that you have not heard back from our team. We have passed your details on to our customer support team to investigate this for you. Kind regards, the Brandon Hire Station team.
Resposta da Brandon Hire Station
Hi Simon, thanks for your great review. We're pleased to hear that you received helpful service from our team and we hope to see you again soon. Kind regards, the Brandon Hire Station team.
excellent service ..
21 de outubro de 2025
Resposta da Brandon Hire Station
Hi Nissanka, thank you for your review. We're happy to hear that you received excellent service during your hire and we hope we can support you again in future. Kind regards, the Brandon Hire Station team.
Equipment delivered and collected as promised
I hired two Genie lifts. They were dropped off exactly when they promised by a helpful guy who made sure I had everything I needed. After the job they picked them up as arranged. No fuss.
21 de outubro de 2025
Resposta da Brandon Hire Station
Hi Michael, thank you for your review about your recent Genie Lift hire. We're pleased to hear that you received helpful and reliable service during the delivery and collection process, and we hope we can support you again in the future. Kind regards, the Brandon Hire Station team.
they went above and beyond to be…
they went above and beyond to be helpful. They got me what I needed on time (although didn’t send me a notification when it arrived). But as a first time customer, I would definitely use them again.
21 de outubro de 2025
Resposta da Brandon Hire Station
Hi Matt, thank you for your review. It's great to know that you had such a positive experience with our team, who supported you with sourcing the equipment you needed on time. We apologise for the lack of notification concerning the delivery and any inconvenience this might have caused. Thank you for choosing to hire with us and we look forward to supporting you again in future. Kind regards, the Brandon Hire Station team.
The team in the shop were polite
The team in the shop were polite, were able to answer my queries and were helpful in assisting me with the equipment. And very friendly
14 de outubro de 2025
Resposta da Brandon Hire Station
Hi Craig, thank you for your review about you recent hire. It's great to know that the team at our Strood branch made your experience so positive and provided helpful and supportive service. Kind regards, the Brandon Hire Station team.
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