Great customer experience
I had a great customer experience from start to finish, responsive customer , almost immediately responded and resolved my query, I would recommend them for my experience
23 de outubro de 2026
Avaliação não solicitada
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
3,0
Bom
13 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
As pessoas também visitaram
Absolute dog shit
Absolute dog shit, would never purchase anything from these people. Unless you want something that's nothing like as advertised.
24 de outubro de 2026
Avaliação não solicitada
Resposta da Breaye
Dear Customer, we are deeply saddened by your feedback. We sincerely apologize for the product's discrepancy from the advertised description and the disappointment it caused you.
To correct this error as quickly as possible, please send your order details and product photos to service@breaye.com & WhatsApp ：14437077404. We have arranged for a specialist to handle this urgently and will contact you within 24 hours to properly resolve the return/exchange issue.
Your satisfaction is of utmost importance to us. We cherish your trust and will strive to improve to prevent this from happening again. Thank you for your understanding and for giving us the opportunity to make amends.
Customer service was fairly quick
Customer service was fairly quick. Didn't listen so wouldn't stop the order which I still haven't had
16 de outubro de 2026
Avaliação não solicitada
Very good company resolved and issue…
Very good company resolved and issue quickly and paid my payment back.
27 de março de 2026
Avaliação não solicitada
This is my 2nd reciew over a month…
This is my 2nd reciew over a month later still trying to get a refund for an item i have not received. They said its been successfully received if it was successful then I would have the item. I have stated in more than 10 odd emails I have not received my item and still no refund I have stated to investigate but absolutely nothing. I have on my last review been advised ro contact customer services to get the issue ressolved I have done that and they are not resolving it. I would honestly not buy from thos company its a con and they take your money do not give the item and do not refund. A form of stealing a utter disgrace. I will make sure that my reviews will be on social media too to stay away from this company. I would not even give a star if I could of. STAY AWAY FROM ORDERING FROM THIS COMPANY. Customer service also disgraceful
6 de fevereiro de 2026
Avaliação não solicitada
Resposta da Breaye
Dear Customer, thank you so much for taking the time to share your feedback.
We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your feelings. We promise to prioritize your issue and resolve it as quickly as possible. If you have not received your item, please contact our after-sales service team. We are responsible for every product. Please send your details to our customer service email address: service@breaye.com . Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.
Con Artists
if i could give no stars i would, this company do NOT offer returns / refunds! I have been trying to contact them for over week and they have still not replied - DO NOT buy from them…..I’ve now been offered £14 refund from my initial £21.99 as can’t send back to China, which I have reluctantly accepted, as I don’t feel they will reply to further emails
20 de janeiro de 2026
Avaliação não solicitada
Resposta da Breaye
Dear Customer, thank you very much for taking the time to share your feedback.
We sincerely apologize that your product is not working as expected, and we fully understand how frustrating this must be. Please send your order details and a brief description of the issue to our customer service email address: service@breaye.com . Our professional customer service team will look into your case and provide you with assistance within 24 hours. Please give us a chance to address this matter for you; thank you very much.
Great customer service
After putting an incorrect address on my order customer service dealt with my issue straight away and resent my purchase out to the correct address. The fault on the address was my doing but they understood and rectified the issue. The items have arrived and are as they were described.
13 de novembro de 2025
Avaliação não solicitada
The quality of the material is zero
The quality of the material, it’s not good at all what I have seen on the advertise is completely different than I receive. I’m very disappointed I won by from you guys anymore.
3 de novembro de 2025
Avaliação não solicitada
Resposta da Breaye
Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@breaye.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.
Small size and not very sharp
Not sharp and small siza comparing to advert
19 de outubro de 2025
Avaliação não solicitada
Resposta da Breaye
Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@breaye.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.
Great advert but misleading
Great advert but misleading. The knives in the video look like solid wood handles with brass fittings. However, they are just brown and yellow plastic.
18 de setembro de 2025
Avaliação não solicitada
Resposta da Breaye
Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@breaye.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.
They took my money but did not send the…
They took my money but did not send the goods. Impossible to track it as its all in Chinese
12 de abril de 2025
Avaliação não solicitada
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.