Brightr® Sleep Avaliações 1.355

I was dubious as to whether this mattress topper would improve my sleep as I have tried others to no avail. This topper is brilliant! No more being woken by pressure points and so comfortable to sleep on. Can't recommend enough.

First of all my parcel arrived quickly when it said it would arrive. I have tried so many pillows but I think with the Brightr Eclipse pillow I can stop my search for the perfect pillow. It is a firm and high pillow but I have taken one middle layer out and it is just right. I tried it with four layers and with just two but the beauty of this pillow is that it is adjustable - why can’t all pillows be made like this. Thank you BrightR

I bought a topper from this company on the 4th of February, it was not firm as advertised.
I didn't sleep on it, I boxed it up and had to pay for the postage to return it, I sent it back on the 19th (they say you're allowed a 100 day trial, I was unwell so couldn't send until then). I was told on the 23rd of February they had received it, I would receive my refund between 14 and 21 days (which is unusual), but I waited, I emailed them two days ago asking where the refund was, still no response.
I'll be going public with this if they don't respond and refund me soon.
Note I have worked as a publicist, so I think it would be in their interest to respond.

I was a little apprehensive at first, hence it taking me so long to actually order the pillows. But WOW 🤩 woke in the morning- NO stiffness in neck .
It took a couple of nights to get used to the height and firmness, but hey I’m shouting your praises from the hill top 😊

I purchased the BrightR Titan King Size topper because I needed extra firmness for medical reasons. The product makes strong claims about being firm and also advertises a 100‑day, no‑questions‑asked trial. However, the topper turned out to be far too soft from the moment it arrived.

I requested a return and refund on the very first day, only to be told later that I must keep the topper for a minimum of 60 days before they will consider a refund—unless I return it at my own cost and risk. This requirement was not clearly stated at the time of purchase.

As a result, I’m left with a topper that is unusable and taking up unnecessary space. Overall, this experience has been disappointing, and I cannot recommend the brand based on their unclear policies and lack of transparency.

Fast delivery, packaged safe and well, great quality matress topper and love the pillows, i would defonately order with you again, great value for money.

so comfortable. no aches and pains so far 5 days in.

Very poor customer service.
Bright Sleep advise I can return but will not send a returns label so send to where exactly? This company has promised a returns label for 2 weeks now. The topper is not as described therefore I am entitled to a refund.

Topper has made a huge difference to good nights sleep

A very smooth experience.
Comfortable with good neck support.

Brilliant !! Loving this pillow already and only on second night . Really hard and a great height for my neck and shoulders ! 😀

I have purchased one of your toppers previously , which is still being used.
I needed another for the spare bed.

Like so many others, I returned an order for refund and am still waiting. I've had emails confirming receipt of the returned items but the refund is still not forthcoming (Order No BR202049520). Now raising a dispute with my bank in the hope of getting my money back. Keep away from this company is the best advice I can give.

Having better nights sleep very comfertble product.

Good quality at a fair price

I purchased a mattress topper in December, and Brightr has not honoured the free returns policy. Trying to return a topper that simply made my back feel worse has been an unnecessary hassle. Communication is poor; there is no customer service I can call, and I am dependent on their replies via email every once in a while. When I finally managed to get a prepaid label and sent my parcel, it arrived at my door two weeks later because the label wasn’t suitable for the parcel’s size. I would strongly advise against buying from this place unless you are willing to risk losing your money.

Comfortable and slept really well which to be honest I didn’t expect.
Had just come home from hospital after major surgery so didn’t expect it to be as good as it turned out to be.
Would definitely recommend to people (and I don’t give praise easily).
Thank you.

Really pleased. Came quickly and was as they described. Very happy! Especially at night! 😂💯

Ordered a mattress topper with two pillows. Only mattress topper arrived, I contacted virtual assistant who told me to email. Emailed a week ago and nothing since. Emailed again and still nothing, can't seem to get in touch with DPD so it's a bit of a scam to be honest. Very disappointed - order number Order #BR202050711 you also have the order number on the numerous emails I sent you.