Bristolairportparkingsolutions Avaliações 

DONT USE THIS COMPANY THEY STEAL YOUR…
DONT USE THIS COMPANY THEY STEAL YOUR…
DONT USE THIS COMPANY THEY STEAL YOUR STUFF! they stole my jacket and a big ikea bag full of car bits including a car battery power pack and my trainers out of our car , customer service is horrendous and basically didn’t care !!! Robbing bast@Ed’s I would never ever use them again!

Bristol Airport allow rouge traders and scammers operate at their airport.
Don’t book Bristol meet and greet parking through Compare the airport parking company! (Owl as logo) They are a middle man set up, and will book you with third party. The third party that they used for our 2 cars at Bristol airport meet and greet was a company called GLD1 Trading ltd, this company clearly used our immaculately clean and valeted cars to transport their drivers to and from the field our cars got parked in. Cars returned late, then filthy inside and outside with wet muddy footprints in all footwells front and rear of our cars, millage was well over the millage of the field our cars were supposedly parked in.. +34 and +68 miles on them. After informing both companies and Bristol Airport we had little or no communication or apology or refund. Just introduced to Compare the airport parking terms and conditions that constantly repeats how they are a booking agent and take no responsibility for the company’s they use and allow them to use customers cars yet don’t do anything to compensate or investigate complaints. Bristol airport parking solutions did agree a full refund should be issued but then turned its back on us and we never received even a penny. Avoid this company and GLD1 Trading like the plague!!!!

One of the Worst Experiences – Scam Alert

Absolutely disgraceful service. This so called parking company is nothing but a scam. The directions they provide send you to the middle of nowhere, not anywhere near the airport. Completely unprofessional the driver was clueless and unable to communicate properly.

In the end, I had no choice but to abandon their so-called service and pay an additional hefty fee to park directly at the airport. A complete waste of money and time.

This company is unreliable, misleading, and downright untrustworthy. Avoid at all costs don’t fall into the same trap I did.

Despite having a confirmed booking, we were left waiting for an hour and 30min to just get our car back when we landed in Bristol! We called to find out and were told that it will be 15min. It was cold and we had a 2hr drive back home. We also discovered that our car charger was stolen!!
Even if they had obliged to just speak to us, it would’ve helped a little. We have called but there is no response from them and definitely no accountability for their actions. They are not professional at all and definitely not good at communicating with their customers. Never use this service please.

DO NOT USE THIS COMPANY !!!!
Handed my Truck over with 1/2 tank of fuel came back nearly empty,radio on Indian Channel and front bumper damaged .Nobody replying to emails,if you call they just say email.

I am re-posting this review to save people the stress and hassle that me and others had to endure.

Used these chancers for a holiday toward the end of last year.

Rang 40 minutes prior to arriving as instructed. Got to the car park & waited a further half hour (well over an hour after ringing) and no one showed up to collect the car.

We were going to miss our flight if we hung around any longer so we ended up finding a space for the car in the short stay car park and left it there instead and hoped it would still be there when we returned.

Upon getting through security however, I got an angry phone call from an Asian bloke (calling from a withheld number too) basically giving me a chiding for keeping his driver waiting. I didn't know what he was expecting me to do as we were already through security and couldn't go back out of the airport, plus it's not our fault they failed to meet us on time. I just hung up at this point as I was very irate with the situation and could not be arsed arguing with him further. Upon returning, we ended up having to pay £205 to leave the short stay car park!

With hindsight & after reading other reviews on here, I think we dodged a bullet by not having them show up on time (even if it did cost us £205 to get out of the car park). Other reviews state that cars have been returned late, damaged, muddy, with excessive mileage put on them, smoked in and, as one other review suggests, with a Spice grinder left behind in it. It leads me to question whether this is even a legitimate company and whether they have the correct insurance etc to be operating and driving around in cars that are not their own. They're not affiliated with Bristol Airport, merely using their grounds for their at best shady business. The 'secure parking area' is likely either a random field somewhere or whatever layby they happen to come across at the time. I personally think we were lucky that our car ended up staying where we left it and not getting thrashed or tampered with.

Honestly, spend the extra money on either parking where you keep your keys or a taxi, don't bother with these chancers. The hassle and worry for the sake of trying to save a few quid is not worth it.

UNBELIEVABLE - waited 2 hours for "Meet and Greet" - absolute disgrace - lied to, told my car was on its way - despite, seeing it was still parked in a "FIELD" in Winscombe - Eventually, collected my own car, from the compound - i.e. farmers field, no apology, no explanation and awaiting refund. DO NOT USE .. Lied, to, constantly and if I'd not demanded a lift to my card, likely to still be waiting at bristol airport .. THIS COMPANY SHOULD NOT BE ALLOWED to use the term - meet and greet - absolute misrepresentation ..

Bristol airport car park is hard to find and down a heavily pot hole’d track.
Picked up in a very dirty car both outside and in.
Asked to pay £7 carpark fee each way but they take you to the carpark not drop off point so they can pick up people but charge them £7 as well.
I had to return three days early. Told it was £60 additional charge. I had to threaten him with legal action before he stopped asking for the money.
Returned back in very dirty car. My car was filthy. Sadly I didn’t take the mileage but I’m sure they had used it.
Do not use this company.

Cut my holiday short due to family crisis . My sister called this company with information and details of my change of flight. On arrival at luggage collection I called for pick up to be told that they had no record of early arrival & would have to pay £20 ‘cash’ to driver and i had to wait 45 mins for drop off. Explained i was travelling solo and not happy to wait at 1.40am in a car park to collect my car. I was guaranteed 30 min wait, was soon met by various other disgruntled travellers including an elderly couple (50 min wait) , couple from Manchester who’s car couldn’t be ‘located’.. An hour into my wait , car dropped off, refused to pay the £20 cash to driver, screen shot taken of my calls from luggage area through to my long waiting time. Suffice to say i will not use this service again and the driver did not receive his £20 ‘cash’ .

After our flight to Bristol Airport the car was dropped off by the driver of the company. On inspection of the car we noticed the front bumper had been damaged. They refused to accept responsibility.
Even when looking at the video footage they took previously when the car was dropped off, showing the bumper with no damage they refused to accept.
Told them we will call the police and they ran off.
DO NOT USE, THESE PEOPLE ARE CON ARTISTS

Please avoid this company! Pay more and park at one of the official Bristol Airport car parks. It was awful both on arrival and exit…there’s no obvious place to park as they’re not a legitimate company so piggyback off the short stay car park. They were aware of my arrival as I had called in advance, but there was so signage as to where to park or who to give my keys to. On entering the short stay you generate a ticket which you have to pay before they take your key. It is £7 which rises to £14 if you are over 30mins. Kept calling to ask where to park and staff hung up on me.
Return journey worse, if possible. Called to notify arrival, they said 45mins but car wasn’t returned until 1h45mins later. Every time I called to check they were on their way I was lied to and told varying amounts of time.
There were at least 15 other families having the same problem, one man waited over 2hrs. Oh and you have to pay the automatically generated parking charge again on exit!
My car had 30 less miles in the tank as well, so no idea how far away they’re taking the cars to park them.
So so dodgy - honestly please avoid. This was the only stressful thing over our entire holiday.

Terrible experience. No answer when attempting to ring. Took several attempts to get through to talk to someone. Horrible customer service. Swearing and shouting at other customers while we were in the car. Delayed both on setting off and returning. Driving felt very unsafe, almost had a collision due to the driver making an unsafe manoeuvre. Will not be using again and would highly recommend others avoid too

Finding the car park for drop off was very confusing as it was in a field behind a livery stables with no signage from the road. We were taken to the airport which was further than I thought but that was a reasonable journey. We had to pay £14 for entrance and exit fees at the airport. When our car was returned to us, we were told to pay an additional £7 to exit the car park and the rep told us to call and the additional exit fee would be reimbursed. It has been two weeks now and no reimbursement. They have also declined my calls to discuss this. I would not use this company again.

Driver carried no visible identification apart from showing my booking reference on his mobile. Drop-off and pick-up is at the exit to the short stay car park (ie open air). Pick-up was delayed by over half an hour in addition to the 30-40min wait from the time of initial phone contact (which for a someone with a late night arrival and a further journey of over an hour is especially unsatisfactory). The only saving grace was that the phone was always answered. Would not use again.

Utterly deplorable, incompetent and infuriating.

Beware!! Totally fraudulent Bristol airport Parking solutions!!! As instructed for our booked ‘meet and greet’, we phoned when half an hour away from Bristol airport. After 10 minutes we finally got through to someone who told us their ‘parking services’ would phone us back. We never got a phone call back. We phoned 5 more times while parked in short stay… they never answered. We had to pay over £200 to stay in short stay since we had no other option at that point!

Had to wait half an hour to drop car, even though I had called half hr in advance. Left me little time for my internal flight. On way back, had to wait over 45minutes at the pick up point, having called them as soon as I landed. Maybe it's all the work going on on site at the airport. I dunno, but the service does not meet expectations, I'd have been better of paying for short stay.

Absolutely chaos for drop off. Definitely no "meet and greet".Nobody checked my booking. No uniformed drivers. No clear ID. Pointless pickup point at short stay carpark which is currently in total disarray. its not drop and go.
Collection was even worse. First they didn't answer my call. Then once I got through Ended up waiting 55 minutes for car to arrive. So an additional 50% on my return journey time. Atrocious!

Do not use this company. I booked a meet and greet car parking service for Bristol airport as was on a 6am flight. I received a text saying they are not able to longer able to provide this service due to airport restrictions but I could drive to a field 15 miles away from the airport leave my car there and there would be a courtesy bus to airport. I said no and they said they would refund my money. I chased after a week as hadn’t received my refund they emailed me to confirm it’s on its way. A month later and many phone calls and emails I still had t received my refund. Their customer services team even blocked my number. Don’t use this company unless you want stress.

This company is a joke shocking service my car is totally ruined it was left in a field with cows and horses I have sent 10 emails with no answers the driver literally ran off after dropping my car to me at the short stay Carpark Bristol Airport look at the reviews they really don’t care please believe all these negative feedback comments they are 100% true Bristol Airport must do something about this company they are using the airport name contact the Bristol Airport main office with your complaint hopefully they will ban this company also report your complaint to the Bristol Airport police and Bristol Airport county council and trading standards department DO NOT USE THIS PARKING COMPANY LOOK AT THE NEGATIVE FEEDBACK ITS NOT FAKE IT IS REAL