The Britannia Coin Company Avaliações 

203
•
O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

A very good outfit where I sold coins, scrap silver and gold in person. I found them to offer transparent prices, and their staff to be patient, professional, and highly knowledgeable. Unlike many sc... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Great experience buying from this company. Prices are decent. In fact, to tell the truth as a foreign to UK internet buyer, I couldn't find coins for sale with lower price tag than here. The customer... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

After an issue with Italian customs clearance—apparently some documents were missing (which I did send, but there was no follow-up)—the company took the initiative to send me another coin via DHL cour... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

A fair price, great service, quick delivery. I bought some annual sets and they were in perfect condition at a good price. Despatched quickly and with me next day. I like Britannia Coin Co. always... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Revendedor de Moedas
  2. também em
  3. Antiquário
  4. Arte e Antiguidades
  5. Negociante de Ouro
  6. Revendedor de produtos de metal

Escrito pela empresa

Specialist coin dealers based in Wiltshire. We sell collectable coins online to UK-based and international customers, but we also have a showroom in our hometown of Royal Wootton Bassett. If you are looking to sell your coin collection for a fair price, we offer a tried and tested postal service as well as a secure valuation centre where you can speak with our coin experts in person. Look out for our TikTok and Youtube channels in your feed with videos on new Royal Mint releases, historic currency and rare coins.


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

203 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 25% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,8

Todas as avaliações

(203)

143 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Fast and efficient service

Fast and efficient service. Everything I would expect from this respected company. Thank you.

22 de agosto de 2025
Avaliação não solicitada
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Resposta da The Britannia Coin Company

That's wonderful feedback, thank you, we're glad you've had a good experience shopping with us. Best wishes, Kim @ BCC

Avaliado com 5 de um total de 5 estrelas

Purchased a set of proof coins in…

Purchased a set of proof coins in executive box. Arrived on time as promised. As described. Well packaged on tracked. Had a query and customer service was excellent 👍

22 de agosto de 2025
Avaliação não solicitada
logotipo da The Britannia Coin Company

Resposta da The Britannia Coin Company

We are really grateful for your five star review Steven and will be sure to pass your positive feedback on to our postage and customer service teams. Best wishes, Kim @ BCC

Avaliado com 5 de um total de 5 estrelas

Great service

I have used Britannia Coin Company before and, as previously, my item was dispatched very promptly and is of high quality. They stock limited edition coins that are hard to find or have sold out elsewhere and in my opinion their prices for these are fair and reasonable. I am happy to use this company

8 de agosto de 2025
Avaliação não solicitada
logotipo da The Britannia Coin Company

Resposta da The Britannia Coin Company

Thanks for your review Ross, we really appreciate it. If there's a hard-to-find release that you're struggling to find, please do get in touch: we're happy to source items for you. Best wishes, Kim @ BCC

Avaliado com 5 de um total de 5 estrelas

It was easy to order

It was easy to order, it arrived quite quickly and was in perfect condition. It was bought as a gift and the recipient loved it.

1 de agosto de 2025
Avaliação não solicitada
logotipo da The Britannia Coin Company

Resposta da The Britannia Coin Company

It's great to hear that your gift went down well, Sandra! Thank you for the review. Best wishes, Kim @ BCC

Avaliado com 5 de um total de 5 estrelas

Good company to deal with.

I have purchased from The Britannia Coin Company on several occasions and have always found that they have a good range of coins on offer at competitive prices. The coins arrive in excellent condition and arrive within the stated timescale. A good company to deal with.

1 de agosto de 2025
Avaliação não solicitada
logotipo da The Britannia Coin Company

Resposta da The Britannia Coin Company

Trevor, its great to hear that you're enjoying our range, our prices and our fast postage. Were looking forward to your next order! Best wishes, Kim @ BCC

Avaliado com 1 de um total de 5 estrelas

Terrible service

By far the worst gold coin company I have seen.
Expect your orders to be late, terrible customer service with staff that lacks any intelligence or standards.
They also stop replying once you ask for a complaint procedure.

My reply:
It’s false that you have worked with me to resolve the complaint. Your promised an update on the complaint which never happened. You also failed to supply me with the call recordings that proves your staff lying on the phone.
My last email to max was over a month ago (16/05/2025) yet it remains unanswered. This shows your dishonesty in claiming that you have worked with me to resolve the complaint.

19 de abril de 2025
Avaliação não solicitada
logotipo da The Britannia Coin Company

Resposta da The Britannia Coin Company

Hi Mo, Thank you for taking the time to leave a review. It's disappointing that we have not been able to find a satisfactory resolution to your delivery issues. We've worked with the Royal Mail regarding your complaints about their service, and we have supplied all your customer data, as requested. If there is anything further we can assist with, please do not hesitate to reach out. Kind regards, Kim @ BCC

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service, orderd late on a Friday afternoon, spoke to customer service very friendly and helpful, price of the coin was very reasonable as well
My coin was with me on the wensday morning very well packaged
Definitely would deal with this company again
Thank you for a quick and easy transaction

19 de março de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent service !

I ordered for delivery to France and the service is perfect from start to finish. The order confirmation, payment and tracking of the shipment is done very well. A big thank you in particular to Chantelle who is very responsive with very professional communication. I highly recommend this company that I discovered on the internet and YouTube. In the future, I will order again here with this trusted site.

8 de janeiro de 2025
Avaliação não solicitada
logotipo da The Britannia Coin Company

Resposta da The Britannia Coin Company

Thank you for your review, Samuel; we aim to make international delivery quick and straightforward. I'll make sure your feedback is passed on to Chantelle and our shipping team. Best wishes, Kim @ BCC

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service. 24 hour delivery. Easy buying process. ALL thanks to Chantelle. Hopefully she will remember my name this time. Can not fault this company. We be buying again of them.

27 de novembro de 2024
Avaliação não solicitada
logotipo da The Britannia Coin Company

Resposta da The Britannia Coin Company

Thank you for your review Judith, we're glad to hear you found our buying process easy and our delivery fast. Best wishes, Kim @ BCC

Avaliado com 4 de um total de 5 estrelas

Great service but pricey.

Found this company via the YouTube channel and Christopher Collects who is employed by the company. I am happy with the coins delivered but I found the prices a tad steep. Even the highest mintage £2 coins have a substantial mark up. Had I conducted a more thorough research on comparable sites, I may have hesitated to pay such prices. I am hoping that in a few years time there may be some profit should I care to sell

21 de novembro de 2024
Avaliação não solicitada
logotipo da The Britannia Coin Company

Resposta da The Britannia Coin Company

Hi Marcia, thank you for your feedback; we're glad to hear you found us through Christopher! We offer free UK shipping on all our coins, meaning we need to add a small markup to cover postage costs. We work hard to keep our prices low and our customer service fantastic, and we hope you'll choose to shop with us again. Best wishes, Kim @ BCC

Avaliado com 5 de um total de 5 estrelas

Fantastic service

Fantastic service, quick, efficient and delivered as promised. Goods were as advertised and when I had a query Chantelle at customer services was brilliant! Really helpful and prompt with her correspondence. 5* service and product would definitely recommend. Thanks BCC

9 de outubro de 2024
Avaliação não solicitada
logotipo da The Britannia Coin Company

Resposta da The Britannia Coin Company

We really appreciate your 5* review, Adam, and we'll pass on your feedback to Chantelle - 'great customer service' is her middle name. Best wishes, Kim @ BCC

Avaliado com 5 de um total de 5 estrelas

Wanted to sell some old silver coins…

Wanted to sell some old silver coins that had been in my house for a number of years. Found the BCC valuation process very simple and after sending coins by Special Delivery the agreed amount arrived in my bank account the following day. Very impressive.

20 de setembro de 2024
Avaliação não solicitada
logotipo da The Britannia Coin Company

Resposta da The Britannia Coin Company

Thanks for the review, Christopher! We're glad to hear you found the process of selling your old silver coins simple and speedy. Best wishes, Kim @ BCC

Avaliado com 5 de um total de 5 estrelas

good communications and no nast…

good communications and no nast surprise fees as with some auction sites, fast all round and even a coffee but no biscuits! ,, will deal with again ,,recommended

23 de agosto de 2024
Avaliação não solicitada
logotipo da The Britannia Coin Company

Resposta da The Britannia Coin Company

Let us know when you're popping back, Richard; we'll make sure we've got the biscuits in! We work hard to keep our fees transparent and we're really pleased you rate our services five stars. Thanks for the review, Kim @ BCC

Avaliado com 5 de um total de 5 estrelas

An Excellent and Speedy Service.....

Used BCC the other day as I wanted to sell some old coins. Obtained a rough valuation online, sent my coins to them, we agreed a final valuation and the funds were in my account within a few hours. An excellent and speedy service. Will definitely use again, a lot less hassle than selling privately or through an auction.

26 de junho de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Nice company to deal with

I have now used BCC twice to sell some coins. On both occasions their response was quick and their valuation more than fair. Payment was prompt. I can certainly recommend them and will use them in the future.

26 de junho de 2024
Avaliação não solicitada
logotipo da The Britannia Coin Company

Resposta da The Britannia Coin Company

Thank you for your review, Gerard! We've worked hard to make sure our valuation and payment processes are quick and straightforward, and it's always great to hear that it's paid off. Hope to hear from you again soon, Kim @ BCC

Avaliado com 5 de um total de 5 estrelas

Fast, efficient, acceptable valuation

BCC website was easy to use and I obtained a rough valuation of my coins (ranging from gold sovereigns to 19th century very worn silver) from it. I sent my coins to BCC by Royal Mail Special Delivery on Thursday and received an acceptable valuation by email the next day, which I accepted over the weekend. I was paid by BACS on the following Monday. So fast and efficient, I thoroughly recommend BCC!

27 de novembro de 2023
Avaliação não solicitada
logotipo da The Britannia Coin Company

Resposta da The Britannia Coin Company

Hi Peter, Thank you very much for your review. We have put a lot of work into making sure our coin-buying service is straightforward and efficient, but it's always good to hear positive feedback! Best wishes, Kim @ BCC.

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