The Britannia Coin Company Avaliações 

204
•
O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

A very good outfit where I sold coins, scrap silver and gold in person. I found them to offer transparent prices, and their staff to be patient, professional, and highly knowledgeable. Unlike many sc... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Great experience buying from this company. Prices are decent. In fact, to tell the truth as a foreign to UK internet buyer, I couldn't find coins for sale with lower price tag than here. The customer... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

After an issue with Italian customs clearance—apparently some documents were missing (which I did send, but there was no follow-up)—the company took the initiative to send me another coin via DHL cour... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

A fair price, great service, quick delivery. I bought some annual sets and they were in perfect condition at a good price. Despatched quickly and with me next day. I like Britannia Coin Co. always... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Revendedor de Moedas
  2. também em
  3. Antiquário
  4. Arte e Antiguidades
  5. Negociante de Ouro
  6. Revendedor de produtos de metal

Escrito pela empresa

Specialist coin dealers based in Wiltshire. We sell collectable coins online to UK-based and international customers, but we also have a showroom in our hometown of Royal Wootton Bassett. If you are looking to sell your coin collection for a fair price, we offer a tried and tested postal service as well as a secure valuation centre where you can speak with our coin experts in person. Look out for our TikTok and Youtube channels in your feed with videos on new Royal Mint releases, historic currency and rare coins.


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

204 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 25% das avaliações negativas

Normalmente responde dentro de 24 horas

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4,8

Todas as avaliações

(204)

143 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Fast, efficient, acceptable valuation

BCC website was easy to use and I obtained a rough valuation of my coins (ranging from gold sovereigns to 19th century very worn silver) from it. I sent my coins to BCC by Royal Mail Special Delivery on Thursday and received an acceptable valuation by email the next day, which I accepted over the weekend. I was paid by BACS on the following Monday. So fast and efficient, I thoroughly recommend BCC!

27 de novembro de 2023
Avaliação não solicitada
logotipo da The Britannia Coin Company

Resposta da The Britannia Coin Company

Hi Peter, Thank you very much for your review. We have put a lot of work into making sure our coin-buying service is straightforward and efficient, but it's always good to hear positive feedback! Best wishes, Kim @ BCC.

Avaliado com 3 de um total de 5 estrelas

Unimpressed so far ...

I haven't ordered online from Britannia, but I did make the effort of visiting their location in Wootton Bassett about eighteen months back. I was underwhelmed to say the least.

I'd imagined a proper coin dealer, but there's a tiny section of coins, and the rest of the store is basically antiques and junk.

I stayed in there for about ten or fifteen minutes, and despite it being obvious I was interested in looking at the coins, the guy at the counter showed no interest and continued chatting up some woman instead.

I was also unimpressed with the scammy way they ran their prize draw for the 1kg gold James Bond coin a year or two back. While it may have all been above board, they didn't do a great job at giving confidence in the draw's integrity.

So, no comment on whether they're trustworthy, or whatever, as I haven't actually purchased anything from them, but I would be reluctant to make it the first place I'd go for coins.

They seem to do an amazing job at getting their website top of the search engines, and if you can get past the the boring gumph they pad their YouTube videos with, occasionally there's something useful to learn.

Their website gives the impression of a very legit' business, but I think the website is far more impressive than the reality. Suffice to say that getting good search engine results and having a nice website don't necessarily mean a thing.

I'd like to be able to have confidence in them, as their prices often seem quite good, but I think I'd feel more comfortable paying a bit more at a more established and reputable dealer.

13 de novembro de 2022
Avaliação não solicitada
logotipo da The Britannia Coin Company

Resposta da The Britannia Coin Company

Hi JD, It sounds like you didn't enjoy your visit to our showroom, and we'll definitely take your feedback on board about that. We are primarily a web-based business and can only display a small number of items in our shop space. If you prefer to buy your coins in person, we would be pleased to set up a one-on-one appointment with one of our specialists. We have full contact details on our website if you would like to get in touch. Best wishes, Kim @ BCC.

Avaliado com 1 de um total de 5 estrelas

No response from email...

No response from email I sent regarding item they have for sale.
Avoid.

25 de agosto de 2023
Avaliação não solicitada
logotipo da The Britannia Coin Company

Resposta da The Britannia Coin Company

Hi Jonny, I'm sorry to hear that your email has slipped through the cracks. If you would like to give us a call and provide your email address, we can investigate what has gone wrong here. If you are looking to sell coins in the future, we would be keen to hear from you, either by phone or by email. Best wishes, Kim @ BCC.

Avaliado com 1 de um total de 5 estrelas

Avoid at all!!!!!

Avoid at all!!!!!
Didn't receive my order! Poor customer service!

4 de agosto de 2023
Avaliação não solicitada
logotipo da The Britannia Coin Company

Resposta da The Britannia Coin Company

Hi Angel, I am really sorry to hear that you are having issues with your order. I'd encourage you to get in touch with our team by email or phone so we can get to the bottom of this for you. You can find the contact details at the top of our website. Best wishes, Kim @ BCC.

Avaliado com 5 de um total de 5 estrelas

This was my first time with this…

This was my first time with this company.

I had an issue with my online order, as it was delivered to the wrong address according to Royal Mail tracking.

The company's customer service team resolved it by sending a replacement item. The new item arrived promptly.

Thank you to the team for turning a potentially frustrating situation into a positive one. I highly recommend their products and services and will be a returning customer in the future

26 de junho de 2023
Avaliação não solicitada
logotipo da The Britannia Coin Company

Resposta da The Britannia Coin Company

Hi Diana, It's great to hear that we could resolve this issue for you. It's rare that we have problems with Royal Mail, but our packages are fully insured so we're always happy to send out a replacement for lost items where possible. I hope you're enjoying your coin! Best wishes, Kim @ BCC.

Avaliado com 5 de um total de 5 estrelas

Delightful Company

Professional, fast, competitive and above all a delight to deal with.

11 de junho de 2023
Avaliação não solicitada
logotipo da The Britannia Coin Company

Resposta da The Britannia Coin Company

Hi Chad, I think we might make this quote our company motto! Do you want us to credit you as Chad850? Best wishes, Kim @ BCC.

Avaliado com 5 de um total de 5 estrelas

First time ive used Britannia coin…

First time ive used Britannia coin company, Fantastic fruendly service, brilliant communication. The coin pack was well protected. Quick dispatch. Definitely buying from them again. Quality.

13 de maio de 2023
Avaliação não solicitada
logotipo da The Britannia Coin Company

Resposta da The Britannia Coin Company

Hi Master Temple, We're so glad you're pleased with the service we're offering. If there is anything specific you're looking for in the future we'd be pleased to help you out. Best wishes, Kim @ BCC.

Avaliado com 5 de um total de 5 estrelas

Excellent items, A* service.

I've been to Britannia Coin Company on a few occasions. On each occasion the team are polite informative helpful and friendly. They have a huge back catalogue easily available for purchase on request, if not in store contact them and they can get it to the store for your collection or online purchase via mail. Their antique and coin shop is a beautiful display of history as once " the old bank " in Royal Wootton Bassett. I would return happily for future purchases and anyone who is a collector should look here for amazing finds. Thank you for all your care and help in purchases Britannia Coin Company. See you again soon. Mr David Bailey O.C

26 de outubro de 2022
Avaliação não solicitada
logotipo da The Britannia Coin Company

Resposta da The Britannia Coin Company

Hi David, It's always great to hear from a repeat customer and we really appreciate your kind review. We do have lots of coins on our website, but we're always happy to track down additional pieces where possible. It's even better when we can meet our customers in person. Looking forward to hearing from you again soon. Best wishes, Kim @ BCC.

Avaliado com 5 de um total de 5 estrelas

Good place to get your Collectable coins

Found this Coin company via Youtube and thought i would risk trying them out buying a number of gold and silver coins from them.
No issues with either the finding of the coins I wanted or the buying and despatch of them coins.
UK wise if you purchase early enough they are shipped same day via Royal Mail and you get them the next day (monday to friday shipping)
Prices are good and i will continue to use this company, well pleased with them.

29 de junho de 2022
Avaliação não solicitada
logotipo da The Britannia Coin Company

Resposta da The Britannia Coin Company

Hi Barry, Many thanks for your lovely review. We know trying out a new company can be risky, but we're glad to hear you found some coins you like at a great price. If there is anything particular you are looking to add to your collection, please get in touch, as we can often source coins for our customers. Best wishes, Kim @ BCC.

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