The British Pillow Company Avaliações 

203
O TrustScore é 3 de um total de 5

3,0

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I didnt set my expectations very highb but after the first night to wake up without a knot in my neck was a surprise. I'm a very restless sleeper which means I turn and shift during the nigh between d... Ver mais

Avaliado com 2 de um total de 5 estrelas

Ordered expecting delivery in time for our holiday but that didn't happen. I have sent e-mails and filled in the contact form to sort out returning thd items but have had no response.

Avaliado com 1 de um total de 5 estrelas

Absolutely appalling experience. My order was placed in June, but when it became clear they couldn't deliver within the agreed timescales, I asked to cancel the order. I was told this wasn't possi... Ver mais

Avaliado com 5 de um total de 5 estrelas

Having had a Tempur pillow for many years, which had seen better days. I was very sceptical about getting a new pillow. Having seen several makes of these “Contour Relief Pillows” which looked comfort... Ver mais

Detalhes da empresa

  1. Loja de Móveis

Escrito pela empresa

The British Pillow Company™ is a UK-based wellness brand dedicated to helping people sleep better, live better, and wake up pain-free. We specialise in premium-quality orthopedic pillows and travel neck pillows designed with advanced ergonomic support and luxury comfort. All our products are crafted with care using high-grade memory foam and tested for real-world results. Whether you're a side, back, or combination sleeper, our pillows are designed to provide personalised comfort and help relieve common issues like neck stiffness, shoulder tension, and poor posture. We’re proud to serve thousands of happy customers across the UK and beyond—always with fast delivery, thoughtful service, and a 30-night sleep trial for peace of mind. At The British Pillow Company™, better sleep isn’t a luxury—it’s a necessity.


Informações de contato

3,0

Bom

O TrustScore é 3 de um total de 5

203 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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3,0

Todas as avaliações

(203)

114 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

Dreadful customer support. None.

I want to return the pillows as they.re just not working for us. I’ve emailed 3 times and left a phone message (just goes to answer machine with no mention of the company). Absolutely no response. I’m wary of just returning them without contact but I may have to, and will I actually get refunded - who knows!

17 de outubro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Neck pain decreased.

The pillow took a little while to get used to but it has totally transformed the way I sleep. The constant neck pain has decreased significantly.

13 de outubro de 2025
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Awful pillow.

Delivery was very quick. The pillow is awful. Made my neck and shoulder pain worse. Gave me earache and a headache. I tried for 3 nights but have given up.

10 de outubro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I have arthritis in my neck and always…

I have arthritis in my neck and always have pain and take lots of painkiller meds.
Was doubtful but thought I’d give the pillow a try.
Don’t normally leave feedback but am very impressed.
I now wake up most mornings without pain, unfortunately doesn’t last all day but is so much better.
I would recommend anyone with neck pain to try these pillows.

8 de outubro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

DO NOT BUY FROM THESE PEOPLE!!!!

DO NOT BUY FROM THESE PEOPLE!!!!
THE PILLOWS ARE CHEAP AND SMELLY AND HAVE CAUSED ME ABD MY PARTNER TO HAVE NECK PAIN. THERES NO RETURN AS YOU CANNOT CONTACT THEM THEIR EMAIL DOES NOT EXIST!!! ITS A SCAM WASTED £60

1 de outubro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Deceptively clever

Prompt delivery. At first the pillow seems to squidgy and quick to recoil but it firms up over a couple of days.
Am now waking pain-free from first night.

23 de setembro de 2025
Avaliado com 1 de um total de 5 estrelas

Pillow woes

The pillow purchased last week is not as described, it is soft memory foam that gives no support, attempted to use , but gave in after two nights, company isn’t responding to emails or phone calls to initiate a return , all in all poor customer care . The same type of pillow is available elsewhere for a cheaper price

18 de setembro de 2025
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

Having had a pain in my neck for about…

Having had a pain in my neck for about 5 months I decided to order from you as you were “a British Pillow Company” I naively presumed the pillow was made in the UK so was quite dismayed that when it did arrive after a couple of weeks the “instructions” on the wrapping were in Chinese. Anyway putting that aside I tried the pillow for 7 days and decided this wasn’t the answer I needed so contacted you to ask for return instructions as stated on your page, I am still waiting 2 weeks later.

21 de setembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

It’s a miracle pillow

My partner wakes every morning with a bunged up nose and wheezing in his chest he snores really bad and this is keeping me awake I don’t think we’ve had a good nights sleep for years I now wear ear plugs to help me sleep which are not the most comfortable….he has moaned about every pillow I have ever bought and believe me there’s been a few….so I saw the advert for this butterfly shaped pillow and thought what have I got to loose….yes it’s quite expensive but believe me it’s worth every single penny I bought us 1 each and I didn’t hold out much hope of it working but even after the first night he had slept right through his snoring was a lot quieter and his chest/nose was a lot clearer and yes I also noticed the difference….i asked him how he slept and he replied ….very well I didn’t wake up at all and I feel so much brighter than normal…. Im calling it my miracle pillow and fully recommend it to everyone so if your thinking about it ….just do it you wont be disappointed

15 de setembro de 2025
Avaliação não solicitada

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