Ordered Saturday, arrived Sunday. Better than the majority competition - you know who! Well packaged and via Royal Mail so not just left on doorstep. Will use again
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Veja o que dizem as avaliações
Found Browns Book while searching for specific 4K Blu Rays. The items I purchased were considerably cheaper that anywhere else online to the point where I had to come to check Trustpilot to make sure... Ver mais
A empresa respondeu
Ordered a DVD, paid express postage then see a few days later they are no longer honouring express postage? Wait over a week for item, nothing arrives, emailed them, no response. Basically I believe... Ver mais
A empresa respondeu
Just got my 7th order and as always the prices were lower than anywhere else, the 4k blurays were sent in a sturdy box and free of charge (over £50) at a good speed. My only slight criticism would be... Ver mais
Detalhes da empresa
Escrito pela empresa
Welcome to Browns Books, the Leading Library and Educational Supplier of Books, eBooks, and multimedia products in the UK. At Browns Books, we believe books empower readers to discover new worlds, and perspectives, and acquire knowledge. Whether you're looking for timeless classics, contemporary bestsellers, or research materials to support your studies or hobbies, our website offers an extensive collection that covers all genres and age ranges. We strive to ensure that every reader can find something to suit their taste, while also providing students with the tools they need to enhance their learning. Our friendly and dedicated team is here to assist you with exploring our vast collection of literature, which includes fiction, non-fiction, poetry, and children's books. We are passionate about helping customers find their next great read or the support to selecting the best materials for your institution to provide to your students. Please don't hesitate to reach out to us for assistance. As well as a rich and diverse literature and multimedia, our website also offers a range of literary content including blogs and reviews that foster a love for reading and learning, whilst also providing a vast range of Library services. Discover how we can help you enhance your students learning or find your next amazing literary adventure, where every spine tells a story, and the pursuit of knowledge ever grows.
Informações de contato
5 Redcliff Rd, HU14 3RS, Hull, Reino Unido
- 01482384660
- customer.services@brownsbfs.co.uk
- brownsbfs.co.uk
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Respondeu a 100% das avaliações negativas
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Great service!
Ordered Saturday, arrived Sunday. Better than the majority competition - you know who! Well packaged and via Royal Mail so not just left on doorstep.
Will use again
The experience was great because the…
The experience was great because the service was friendly and fast. Also the website was user friendly.
Excellent Service
Good price, excellent fast dispatch, well packaged and tracked.
Amazing service
Amazing service. Ordered yesterday and received book today. I did pay the extra postage, but was not expecting the book this fast. Thank you so much. Will not hesitate to use again and again
Just got my 7th order and as always the…
Just got my 7th order and as always the prices were lower than anywhere else, the 4k blurays were sent in a sturdy box and free of charge (over £50) at a good speed. My only slight criticism would be the DVD search can't exclude unavailable titles.
Five Months Waiting Only for My Order to Be Cancelled
I ordered The Guardians Collection (Boxed Set) on 27 November 2025 and waited over five months for my order, only to be told on 15 th April 2026 that it had been cancelled by the publisher.
The customer service advisor was polite and kept me updated regularly, so I appreciate her efforts. However, the overall experience was still extremely disappointing. For months I was repeatedly told the title was being reprinted with no confirmed restock date, yet the order remained open the entire time.
Waiting more than five months just to end up with a cancelled order is frustrating and a complete waste of time. Customers should not be left waiting for this long without a clear resolution.
Unfortunately, because of this experience, I would not recommend Browns Books and I will avoid using this company again in the future.

Resposta da Browns Books
They are so quick on their despatch of…
They are so quick on their despatch of products, only dealt with a couple of times , but am impressed and hopefully will use again
First time I have used this company
First time I have used this company, definitely won't be the last. Very easy to order and order arrived expertly packed and days before expected.
Excellent service, would give 10 stars if I could.
⭐⭐⭐⭐⭐
⭐⭐⭐⭐⭐
I am thrilled to share my experience with Browns Books! They are the first bookseller to feature my new book, "Titanic Conspiracy Beneath the Waves," and I couldn't be more pleased. The team at Browns Books has been incredibly supportive and professional throughout the process.
If you're a fan of the Titanic or enjoy captivating stories, I highly recommend checking out my book, which delves into the mysteries surrounding this historic event. The quality of service at Browns Books is exceptional, and I’m grateful to have my work showcased by such a reputable seller.
Thank you, Browns Books, for believing in my book and helping bring it to readers! I hope others will find and enjoy "Titanic Conspiracy Beneath the Waves" as much as I enjoyed writing it.
Top service!
Ordering was easy. Followed by updates/communication with progress of the order, which arrived very quickly. Thanks!

Resposta da Browns Books
Great prices, quick delivery, and not just academic texts
First stop every time for textbooks for my A Level student children, since a librarian friend recommended them to me. They carry stock of all the various exam boards; a couple that were out of stock were quickly/painlessly sourced and sent a few days later; they are cheaper than the high street chains and even that rainforest-like online retailer that monopolises and, most importantly for us, they are not that rainforest-like retailer!!
We've now ordered over a dozen textbooks from them, in three separate orders, every one of which arrived quickly and well-packaged. All were priced either the same as, or in some cases £2/3 cheaper than the other online alternative, so even after a minimal P&P charge for orders under £50, we still saved money. After the revelation that they also stock fiction and other non-academic books, I will be checking their website for all future purchases.

Resposta da Browns Books
Excellent !
Excellent shopping experience great prices and fast delivery ,definitely a 5***** company to deal with

Resposta da Browns Books
Excellent service again
I have previously dealt with the company quite recently so was happy to place another order for some blu-ray films. The prices, delivery time and packaging of the items were all first rate. Looking forward to dealing with Browns Books again.

Resposta da Browns Books
Found Browns Book while searching for…
Found Browns Book while searching for specific 4K Blu Rays. The items I purchased were considerably cheaper that anywhere else online to the point where I had to come to check Trustpilot to make sure they were legit! Ordered Saturday morning using the free postage option if spending over £50 and all the items were delivered by Royal Mail Monday lunchtime. Cannot recommend highly enough.

Resposta da Browns Books
Books in perfect condition
Books in perfect condition, very quick delivery,

Resposta da Browns Books

Resposta da Browns Books
CHEAPEST PRICE ONLINE BY £20 FOR LAST…
CHEAPEST PRICE ONLINE BY £20 FOR LAST OF THE SUMMER WINE COMPLETE DVD SET = SO WORTH SETTING UP AN ACCOUNT. ARRIVED SUPERFAST,FREE DELIVERY & EXTREMELY WELL PACKED. SMOOTH TRANSACTION & NO PROBLEMS. VERY HAPPY.

Resposta da Browns Books
Order placed and confirmed… then they…
Order placed and confirmed… then they just cancelled the order… very bad service

Resposta da Browns Books
Total scam
Total scam. Found a book sold out everywhere and thought it was too good to be true that it was available on this site. Filled in my details and made an account to order it for it to then say it wasn’t available.

Resposta da Browns Books
Wow ordered DVD one day delivered to…
Wow ordered DVD one day delivered to the door the next so happy with my order Browns books are great
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