Ordered Saturday, arrived Sunday. Better than the majority competition - you know who! Well packaged and via Royal Mail so not just left on doorstep. Will use again
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Veja o que dizem as avaliações
Found Browns Book while searching for specific 4K Blu Rays. The items I purchased were considerably cheaper that anywhere else online to the point where I had to come to check Trustpilot to make sure... Ver mais
A empresa respondeu
Ordered a DVD, paid express postage then see a few days later they are no longer honouring express postage? Wait over a week for item, nothing arrives, emailed them, no response. Basically I believe... Ver mais
A empresa respondeu
Just got my 7th order and as always the prices were lower than anywhere else, the 4k blurays were sent in a sturdy box and free of charge (over £50) at a good speed. My only slight criticism would be... Ver mais
Detalhes da empresa
Escrito pela empresa
Welcome to Browns Books, the Leading Library and Educational Supplier of Books, eBooks, and multimedia products in the UK. At Browns Books, we believe books empower readers to discover new worlds, and perspectives, and acquire knowledge. Whether you're looking for timeless classics, contemporary bestsellers, or research materials to support your studies or hobbies, our website offers an extensive collection that covers all genres and age ranges. We strive to ensure that every reader can find something to suit their taste, while also providing students with the tools they need to enhance their learning. Our friendly and dedicated team is here to assist you with exploring our vast collection of literature, which includes fiction, non-fiction, poetry, and children's books. We are passionate about helping customers find their next great read or the support to selecting the best materials for your institution to provide to your students. Please don't hesitate to reach out to us for assistance. As well as a rich and diverse literature and multimedia, our website also offers a range of literary content including blogs and reviews that foster a love for reading and learning, whilst also providing a vast range of Library services. Discover how we can help you enhance your students learning or find your next amazing literary adventure, where every spine tells a story, and the pursuit of knowledge ever grows.
Informações de contato
5 Redcliff Rd, HU14 3RS, Hull, Reino Unido
- 01482384660
- customer.services@brownsbfs.co.uk
- brownsbfs.co.uk
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Good pricing and well packaged
Have placed two orders so far and both arrived quickly and well packaged. The pricing is very good for alot of titles, but not everything. So just do your research to make sure you are getting a good price. Will definitely be ordering from here again in the future.
Be aware that not all titles are available to personal customers, but the availability is displayed against every item so you can easily tell what you can and can't have.

Resposta da Browns Books
Excellent service
Excellent service, my order arrived really quickly and was very well packed. Thanks very much!

Resposta da Browns Books
Very very good
Not sure you can get a better service
Fantastic price
Very speedy delivery
Just amazing , thank you very much
Totally recomended

Resposta da Browns Books
That's the way to do it
That's the way to do it. Defiantly a five star rating from pressing the button to delivery. Dispatched in a couple of hours (Saturday evening) to arrival on Tuesday with lots of emails and delivery messages in between. I held back a little due to first time but I will always be checking in future for offers.

Resposta da Browns Books
First time buyer
First time buyer from Browns Books, as they appear to be a fairly new site? At least, I'd never heard of them until sometime last week, when I ordered a 4K films off them.
Some of the negative reviews on here did put doubts in my mind about them, but as PayPal was an option and provides a month's buyer protection, I thought I'd give them a try.
There are complaints on here about stock for items being shown as available until you register an account, then it says out of stock. I didn't encounter this. The site claimed they had 144 in stock of the 4K film (RoboCop 4k Arrow Video) before and after registration, although that inordinately have high number did strike me a suspect and probably inaccurate.
But at the end of the day, my first time buying experience was a positive. I placed the other mid-week last week, and it came today. The base price for the item was decent, offset by the fairly dear P&P charges (£3.95 3-5 business days under £50, free delivery over £50, £5.95 for 1-2 business days), but even after taking delivery charges into account, it was competitively cheap by comparison to other sellers. Whether that's generally the case for other items I don't know, but if it is, I'll likely buy from here again.

Resposta da Browns Books
Near 30% oncost for postage
Looks like a good price
Then they add just short of £4 postage on a book costing £12.79

Resposta da Browns Books
Great service & competitive prices
Very reasonable prices, and everything I ordered arrived well packaged in 3 or 4 days, so I'm happy that I chose to order from Browns!

Resposta da Browns Books
A very pleased customer, fast delivery at the lowest price anywhere on the internet
After an extensive search for the keenest price on the ITV crime drama "Shetland series 1-7" i discovered that Browns Books were selling it at the lowest price on the internet.
Never having used the company before, i first read their reviews, which were conflicting to say the least, but i decided to give them a go.
They clearly stated they had the 12disc box set in stock, and making payment through Paypal was ever so quick.
I received a confirmation email, and eventual tracking details, and within three days the brand new box set had arrived, in perfect condition, so i have nothing but good words to say about the company.

Resposta da Browns Books
Brilliant service
Ordered a journal and set of oracle cards. Brilliant speed and quality. Thank you. Price was very comparative too.

Resposta da Browns Books
Bait and switch
Lists items as “available”, then only once you create an account does it change to unavailable. Dishonest scam tactic to get email address. Disappointed. Avoid this company.

Resposta da Browns Books
They showed a book being available…
They showed a book being available untill after making an account, only to show it unavailable immediately after the account was created

Resposta da Browns Books
Bought Guidance note 3 fast delivery…
Bought Guidance note 3 fast delivery and really well package would definitely use again

Resposta da Browns Books
I’ve purchased many books from Browns…
I’ve purchased many books from Browns over the last year, they stock a wide range of new and old titles!
Delivery is always quick and the books packed securely to avoid damage in transit!
10/10 Browns Books!

Resposta da Browns Books
Scammers, don't use them.
Advertises books they can't get as "available" so you waste time setting up an account - no guest checkout. Afterwards all you get is an email saying the books aren't available - but they still carry on advertising them. Total scam.

Resposta da Browns Books
Great Giftsets
I bought the giftsets for my grandchildren for Christmas. The books were good quality titles and the activities included kept them entertained for hours!
Good value and quick delivery

Resposta da Browns Books
Zero Stars if there was an option.
Ordered a DVD, paid express postage then see a few days later they are no longer honouring express postage? Wait over a week for item, nothing arrives, emailed them, no response.
Basically I believe this company don’t stock the items they sell, in the end I contacted PayPal who refunded me, save your time, buy elsewhere.

Resposta da Browns Books
Fast, accurate, good value
I was a bit nervous ordering reading the reviews, but I can only report my own experience, which was great. Items were dispatched within hours of my ordering, and arrived well ahead of schedule. Also keenly priced.

Resposta da Browns Books
Brilliant customer care
Brilliant customer care, nice to speak to an actual person. Speedy delivery

Resposta da Browns Books
Takes payment for unavailable items
I wish I’d consulted the reviews before buying with this company - I recommend that you don’t. Seconding a previous reviewer’s comments, I found a book on the website that was hard to find and there was an option to place a preorder, it gave an estimated stock arrival date of in a few days time. To reduce the cost of postage I placed an order for another commonly available title, which I could have purchased elsewhere. I assumed that when the book came into stock that both items would be posted together but the commonly available title was posted separately. I kept checking back on the website to see if my other book had arrived yet but I noticed that the stock arrival date kept creeping further back. As it was for a child’s birthday and time sensitive, I contacted customer service for an indication of when the book would be in stock. I was then told that the book was unavailable and there were no plans to restock. On questioning the poor stock management system I was told that the website uses publishers information and that essentially, no one updates these - they are just pulled from another website. If I had not contacted my money would have been kept indefinitely - you would think that upon the point of packaging the available part of the order, they would have refunded automatically the forever out of stock item. But no! I had to request a refund and when I asked for refunded postage they said no as the other book had been delivered. No goodwill gesture by way of apology, barely any apology at all - just a comment that I was clearly upset and they hoped it wasn’t an inconvenience! Yes Browns, it is annoying and inconvenient to deal with a company who are essentially hoping you forget that you paid them and have no stock management and no customer service. Much improvement needed - I try to not order from Amazon but don’t use this company. John Sandoe is great - they don’t take payment until they confirm that the title is available

Resposta da Browns Books
I published the book Elsie Gilding A…
I published the book Elsie Gilding A Life Well Lived. Browns are advertising this for sale at £35 a fictitious figure! They have nomright to sell this book, I have all the available stock and Browns will NOT be supplied. Surely this activity is fraudulent.
Tony Mortlock AMFE Press

Resposta da Browns Books
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