Ordered Saturday, arrived Sunday. Better than the majority competition - you know who! Well packaged and via Royal Mail so not just left on doorstep. Will use again
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Veja o que dizem as avaliações
Found Browns Book while searching for specific 4K Blu Rays. The items I purchased were considerably cheaper that anywhere else online to the point where I had to come to check Trustpilot to make sure... Ver mais
A empresa respondeu
Ordered a DVD, paid express postage then see a few days later they are no longer honouring express postage? Wait over a week for item, nothing arrives, emailed them, no response. Basically I believe... Ver mais
A empresa respondeu
Just got my 7th order and as always the prices were lower than anywhere else, the 4k blurays were sent in a sturdy box and free of charge (over £50) at a good speed. My only slight criticism would be... Ver mais
Detalhes da empresa
Escrito pela empresa
Welcome to Browns Books, the Leading Library and Educational Supplier of Books, eBooks, and multimedia products in the UK. At Browns Books, we believe books empower readers to discover new worlds, and perspectives, and acquire knowledge. Whether you're looking for timeless classics, contemporary bestsellers, or research materials to support your studies or hobbies, our website offers an extensive collection that covers all genres and age ranges. We strive to ensure that every reader can find something to suit their taste, while also providing students with the tools they need to enhance their learning. Our friendly and dedicated team is here to assist you with exploring our vast collection of literature, which includes fiction, non-fiction, poetry, and children's books. We are passionate about helping customers find their next great read or the support to selecting the best materials for your institution to provide to your students. Please don't hesitate to reach out to us for assistance. As well as a rich and diverse literature and multimedia, our website also offers a range of literary content including blogs and reviews that foster a love for reading and learning, whilst also providing a vast range of Library services. Discover how we can help you enhance your students learning or find your next amazing literary adventure, where every spine tells a story, and the pursuit of knowledge ever grows.
Informações de contato
5 Redcliff Rd, HU14 3RS, Hull, Reino Unido
- 01482384660
- customer.services@brownsbfs.co.uk
- brownsbfs.co.uk
4,3
Excelente
46 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Takes payment for unavailable items
This company advertises items as available but not in stock. They take payment and then refund by informing you the items are not available. In my experience with Browns Books they took payment for dvds where the actual supplier had gone into liquidation some weeks prior.
28 de setembro de 2023
Avaliação não solicitada
Resposta da Browns Books
Please accept our sincerest apologies that you have not had a great experience when ordering with Browns Books. We have made huge improvements to the Personal Ordering Interface and the system will no longer show unavailable items for sale.
We hope you will consider us for future purchases.
Perfect
Perfect! Good to be able to talk with someone re my order and very promptly delivered! I don’t normally leave reviews but sometimes you need to pat the company on the back for a great service!
27 de setembro de 2023
Avaliação não solicitada
Resposta da Browns Books
Thank you for your amazing, feedback we really appreciate it!
Selling products they don’t have in…
Selling products they don’t have in stock wasting my time
4 de agosto de 2023
Avaliação não solicitada
Resposta da Browns Books
Please accept our sincerest apologies that you have not had a great experience when ordering with Browns Books. We have made huge improvements to the Personal Ordering Interface and the system will no longer show unavailable items for sale.
We hope you will consider us for future purchases.
Brilliant
Great range of books, usually reasonable prices, shipping that ranges from lightning fast to reasonable, and I absolutely rate the people I talk to when I phone up with questions or phone customer service. Yes, A**zon might have better prices (but at what cost?), but the people at Browns are brilliant - whether through phone or email, when I contact them they are without exception amazing, very lovely, friendly, and so helpful. I work in a college library and will always choose Browns over other companies.
2 de outubro de 2021
Avaliação não solicitada
Resposta da Browns Books
Thank you for the amazing feedback, we really appreciate it!
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