I'd been looking for the chain I bought for a long time, fully insured and received it 2 days later, love it! Good customer service is so hard to come by when buying online these days, great communica... Ver mais
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Purchased an expensive item online which I ended up having to return as an unwanted gift. Good comms from the seller on the returns process and they would respond quickly by email on any queries I had... Ver mais
My new favourite online jewellery store. It's always slightly nerve wracking when ordering for the first time from an online store. I have now had 2 orders from Browns and have been extremely happy w... Ver mais
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Very happy with my yellow gold and lab grown diamond bracelet, I chose the larger carat size and it’s beautiful. Delicate gold chain with very effective good size stones spaced around which sparkle.... Ver mais
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Detalhes da empresa
Escrito pela empresa
Our well established stores are built upon the proficiency and integrity of our hard working staff – which make Browns Family Jewellers one of the leading high street jewellers in Yorkshire. Use our store locator to find your nearest store, where upon arrival you will be greeted by a knowledgeable and reputable member of our team who are there to offer you help and professional advice.
Browns Family Jewellers
Escrito pela empresa
- We buy and sell beautiful, distinctive jewellery at a fraction of the price of buying new
- We believe we have one of the finest collections of new, antique & pre-owned jewellery in Yorkshire. Our professional & courteous teams have a fabulous wealth of expertise from many years experience in the jewellery trade. We cater for any jewellery needs you may have from first class jewellery and watch repairs to valuations and a bespoke design service. Whether you choose to treat yourself, buy a special gift or invest in the future we aim to help you find the perfect piece of jewellery at the right price.
- Top prices paid & competitive interest rates loaned
- As members of the NAG (National Association of Goldsmiths) and the NPA (National Pawnbrokers Association) we believe in being affordable & it is our aim to always be highly competitive with our interest rates as we are committed to trade in a fair and ethical way. The wonderful thing about pawnbroking is that you can release hidden money in your jewellery & watches without selling them, so you can have the money when you need it. You can receive your money within 24 hours and repay in your own time to suit you. We also loan against & buy quality ladies & gents watches, especially Rolex, Cartier, Breitling & Omega.
Informações de contato
P.O.Box 718, HG1 9NJ, Harrogate, Reino Unido
- 08008021772
- info@brownsfamilyjewellers.co.uk
- brownsfamilyjewellers.co.uk
4,8
Excelente
3 mil avaliações
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Respondeu a 87% das avaliações negativas
Normalmente responde dentro de 1 mês
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Hoop Earrings
From ordering to delivery the service was faultless. Hoop earrings were for Granddaughters Graduation. They were smaller than I thought but were very pretty and she seemed pleased with them.
27 de junho de 2025
Beautiful bracelet
The bracelet is lovely and gold bracelet with tiny beads of gold. Looks very pretty and just right for a 60th birthday present. The bracelet is very subtle and this is what I was looking for. The recipient is very happy with the gift and said it is very special and straightaway put it on her wrist. A happy person. Thankyou.
17 de junho de 2025
Great customer service
Great customer service, friendly staff, prompt delivery and well packaged. Would order again in the future.
17 de junho de 2025
Excellent service
Excellent service . Bought some gold hoops for a friends birthday and she was absolutely delighted with them
26 de maio de 2025
Avaliação não solicitada
Beautiful packaging
Beautiful packaging. Speedy delivery and a very lovely bracelet
19 de junho de 2025
Avaliação não solicitada
Easy to use website
Well structured easy to use website. Speedy despatch of item. Well packaged.
10 de junho de 2025
Great and fast service
Great and fast service. I’ve ordered a necklace and i ordered the wrong size, emailed the company and they asked me to return the one I got and after they received it they will send me the one I want. Very fast service, very satisfied!
2 de junho de 2025
Prompt delivery …
Over all pleased with item and delivery time .
Unfortunately I had a slight problem , with the item .
However this was soon acknowledged , and was offered for item to be replaced . customer service was spot on .
2 de junho de 2025
Fantastic service
Easy to purchase online. Quick to deliver. Actioned the gift request for my daughter admirably. I was very impressed.
6 de junho de 2025
Excellent service and sparkly ring very…
Excellent service and sparkly ring very happy
3 de junho de 2025
⛔️ ⛔️ Went here with some scrap gold…
⛔️ ⛔️ Went here with some scrap gold offered me £17 a gram for 9ct but there was sovereigns and everything in the bundle which I know are 22ct . The next jeweller I went to offered me £28 a gram for 9ct and pulled the sovereigns out so I got a higher price for them . Well worth an extra £1000 that I got on top of what these conmen offered me . Avoid Avoid Avoid ⛔️⛔️
9 de junho de 2025
Avaliação não solicitada
The chain is absolutely beautiful
The chain is absolutely beautiful, it was a surprisingly fast delivery and the product was exactly what I wanted thank you
2 de junho de 2025
Sad and disappointing experince
Sad and disappointing experince
I bought a watch for more than 4,500 Pounds. It took more than eight weeks for the watch to arrive even though I was called up after two weeks of purchase that the watch would be with me during the next days. Once it arrived however, there were obvious visual defects. In my opinion unbelievable and intolerable. The reason why I gave two instead of only one star is that the refund was given without much ado and delay. Not a nice experience at all! Very dodgy indeed.
7 de maio de 2025
Avaliação não solicitada
First time ordering but have since…
First time ordering but have since ordered from them again. Very prompt delivery, beautifully packaged and lovely pieces of jewellery. Cannot fault in the slightest. I now know where to shop in the future
30 de maio de 2025
Great item
Great item, well made and good packaging.
Fast delivery. Will be buying another bracelet.
30 de maio de 2025
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