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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Have been using Bundlee from the newborn phase and now split my allocation between my two small children (2 and 1). I have saved so much money doing so and they constantly get compliments about th... Ver mais

Avaliado com 5 de um total de 5 estrelas

Amazing concept, excellent value! Being able to elevate your baby’s wardrobe with designer pieces and high quality clothes is a game changer. Swapping is super easy for time poor parents. Would highly... Ver mais

Avaliado com 5 de um total de 5 estrelas

I love Bundlee so much, I have been renting clothes for 4 years and now started with my second daughter. Its such an amazing service, the customer service is incredible and the clothes are so cute and... Ver mais

Avaliado com 5 de um total de 5 estrelas

Amazing company, super personal, friendly, quick in responding. Great efficient way of swapping clothes. We must have saved a fortune on buying, with the rate of growth kids are going through (especia... Ver mais

Detalhes da empresa

  1. Loja de Roupas para Bebês
  2. Loja para Bebês
  3. Loja de Moda Infantil
  4. Loja de Roupas
  5. Loja de roupas usadas

Escrito pela empresa

Bundlee is the UK's number 1 baby clothing rental service. Giving you a sustainable alternative to buying clothes, that's good for the planet and your purse. Each Bundlee is consciously curated for your baby’s size with premium quality clothing. Let’s create a better future for our little ones to grow up in.


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

361 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

Never received my parcel

7 de janeiro de 2023
logotipo da Bundlee

Resposta da Bundlee

Hi Eve,

I'm really sorry to hear this! I searched your shipping tracking number and it appears to have been delivered on the 19th December. I will pop you an email now and discuss how we can help locate your parcel for you 😊 Please do reach out to us if this ever happens again as we're hear to help!

Burcu

Avaliado com 5 de um total de 5 estrelas

Great experience!

Great experience! Cute clothes, super soft material and I loved the fabric packaging it came in! Everything looks great on my LO and I totally recommend. I especially love the double zip onesie, very convenient for nappy changes!

27 de dezembro de 2022
logotipo da Bundlee

Resposta da Bundlee

Hi Katharine,

We're chuffed to bits to read this 🥰 Our zip onesies are indeed our popular piece and I can see why! Hoping your little one enjoys wearing their bundlee 😊

Thanks!

Avaliado com 5 de um total de 5 estrelas

Beautiful and durable clothes

Beautiful and durable clothes, amazing customer service. I only stopped renting because she grew out of the largest size.

21 de dezembro de 2022
logotipo da Bundlee

Resposta da Bundlee

Hi Jane,

So glad that you love the clothes and the customer service! It's been great having you in the bundlee community!

Thanks,

Avaliado com 1 de um total de 5 estrelas

Delay with shipping means no clothes for baby

The clothes I ordered were meant to arrive on 19 December however they were only dispatched on the 19 December. I am based in the Highlands so delivery is going to take longer than other places, adding to this there are Royal Mail strikes, so upon knowing all this why was the package only dispatched on the 19 December? There's been no apology from the business. I am now short of clothes for who knows how many days. A terrible first experience.

19 de dezembro de 2022
Avaliação não solicitada
logotipo da Bundlee

Resposta da Bundlee

Hi Kiran,
We're so sorry about the delay you've experienced with your order. As per our email today, we've extended your free trial period to compensate for this delay. We really hope you love the pieces as much as we loved packing and sending them off to you 😊 and hope it'll arrive swiftly!
Thanks,
Burcu

Avaliado com 5 de um total de 5 estrelas

Very good quality clothes made from…

Very good quality clothes made from nice in touch to feel material. A lot of different types help you organise a variety of styles.

20 de dezembro de 2022
logotipo da Bundlee

Resposta da Bundlee

Hi Anna,

Thanks for taking the time to write a review! So glad to hear that you're pleased with the quality of the clothes 😊

Thanks,
Kyra

Avaliado com 5 de um total de 5 estrelas

Beautiful clothes and amazing customer…

Beautiful clothes and amazing customer service. I would definitely recommend parents use this company, It’s a game changer.

12 de dezembro de 2022
logotipo da Bundlee

Resposta da Bundlee

Hi Meghan,

So glad to hear that you're enjoying using bundlee, thank you for recommending us!!

Thanks,
Kyra

Avaliado com 5 de um total de 5 estrelas

Renting baby clothes is the way forward!

Great ethos and eco-friendly approach to baby clothes. Lovely quality items so feels like good value and friendly customer service - very responsive and kindly agreed to delay sending my order when I needed.

13 de dezembro de 2022
logotipo da Bundlee

Resposta da Bundlee

Hi Heidi,

Thank you for your support! I'm glad to hear that you have a had pleasant experience with the customer service team 😊

Thanks,
Kyra

Avaliado com 5 de um total de 5 estrelas

Will definitely keep using

Really great communication when I haven't known how to do something or something wasnt right and the clothes are so lovely

1 de dezembro de 2022
logotipo da Bundlee

Resposta da Bundlee

Hi Rose,

I'm delighted to hear our team have been very helpful in those challenging times 😊
Hoping your little one loves their bundlee !

Have a great week,

Burcu

Avaliado com 5 de um total de 5 estrelas

Absolute game changer

I cannot say enough how impressed I am with bundlee. I was drawn by the idea of saving money on clothes whilst not accumulating a load of barely worn baby clothes. Since we have started using them, I have also been blown away by the quality of the clothes, the wide selection of items and the customer service from the company. I love all the pieces we have and get so many compliments on our snazzy outfits. We’re looking forward to using bundlee for the foreseeable future

3 de dezembro de 2022
logotipo da Bundlee

Resposta da Bundlee

Hi Sarah,

What a lovely review! We're so glad to hear that you're loving all the pieces and getting loads of compliments 🥰

Thanks,
Kyra

Avaliado com 5 de um total de 5 estrelas

Good selection of clothing

Good selection of clothing - it fits out 6 month-old really well. Arrived promptly too.

6 de dezembro de 2022
logotipo da Bundlee

Resposta da Bundlee

Hi Julie,

Thanks so much for the lovely review!

Thanks,

Kyra

Avaliado com 5 de um total de 5 estrelas

First time moms need to try Bundlee

Being a first time mom, I knew babies grow up so fast. Therefore, I decided to rent instead of buying loads of clothes that my little one will soon outgrow. I preordered months before I gave birth and was able to have the first month free. I initially chose the unisex capsule plan before I knew mine was a boy. The clothes came at the right time days after I gave birth. I liked that they were simple, with fun designs, easy to mix and match with existing clothes, and they come clean and fresh in a black Bundlee bag. It comes with the return label and seal once ready for swapping. I found thwir customer support very responsive and helpful to any queries and concerns. I had trouble with logging in and with my previous address still defaulted but both problems were sorted at once. I like that they show the pieces in your plan and there are always new colours and prints included. The clothes are also insured so as much as I take care of them, sometimes there are stains that cannot come off easily but they include the insurance with the plan which makes it convenient and worryfree. In addition, what I loved is there are wardrobe boosters you can choose from. I chose the Mori snugsuit and reversible coat as they are soft and keep my little one warm and comfy. I hope they add more to this collection. I liked that even though my little one was 4 months old, he was still able to use the Bundlee from 0-3 months before I swapped. Surely, I feel that I saved hundreds of pounds as baby clothes tend to be expensive. Also, I don't have clothes that I keep when outgrown, I just swap it for the next size. I think I will try the personalised plan next time where I can choose more designed pieces. Bundlee is one great option for a first time mom like me. It not only benefits me and my little one but it does add to helping the environment. Great stuff!

2 de dezembro de 2022
logotipo da Bundlee

Resposta da Bundlee

Hi Vanessa,

Wow, thanks for taking the time to write such a lovely, detailed review.

Having amazing customers such as yourself helps us to keep Bundlee running smoothly!

Thanks,
Kyra

Avaliado com 5 de um total de 5 estrelas

Great service

Great service. Good quality clothes. Really wonderful idea for when baby is growing quickly

9 de julho de 2022
logotipo da Bundlee

Resposta da Bundlee

Hi Lucy,

It's great to hear that you love the service and quality!

Thank you for supporting us 😊

Thanks,

Kyra

Avaliado com 4 de um total de 5 estrelas

Definitely recommending

I found this very useful. I would definitely use again and recommend. The only problem I had was with the legs of some of the bottoms, they became loose after wearing and as my son is crawling now his feet would get caught in them.
Nice material, clean and very convenient

23 de novembro de 2022
logotipo da Bundlee

Resposta da Bundlee

Hi Hannah,

Thank you so much the wonderful review!

We'd love to hear more about the bottoms becoming too loose so we've popped you an email to discuss this further.

Thanks,

Avaliado com 5 de um total de 5 estrelas

Quick delivery

Quick delivery, lovely clothes. Clean and fresh and lovely material of clothing too.

31 de outubro de 2022
logotipo da Bundlee

Resposta da Bundlee

Hi Chanel,

Thank you so much for your wonderful feedback! We hope you continue to enjoy your bundlee experience 😊

Burcu

Avaliado com 1 de um total de 5 estrelas

Fraud, data breaches and lots more....

I was meant to receive my first order on 13/11 so far I've had no parcel and no communication with regards to the delay.

Not only did bundlee state that they have tracking labels in the clothes and can see where they are at any given moment they have given my details to another customer which is a breach of data
Protection (the father of my child thought to place an order, billing address totally different as does not live with me) yet bundlee have attempted to charge his account for my order which is blatant fraud! Please avoid avoid avoid at all costs. They have also attempted to get my post removed and I provided proof of details to trust pilot.

9 de novembro de 2022
Avaliação não solicitada
logotipo da Bundlee

Resposta da Bundlee

Hi Laura, I'm really sorry to hear about your experience. Our management has been in touch to resolve this issue with you.
Thanks

Avaliado com 5 de um total de 5 estrelas

Such high quality clothing

Such high quality clothing! Fast delivery and my daughter feels so comfortable in her pieces of clothing, also looks super smart!

20 de outubro de 2022
logotipo da Bundlee

Resposta da Bundlee

Hi Martyn,

I'm so pleased to hear that your daughter feels comfortable in her bundlee clothes.

Hope you and your little one continue to enjoy your time with bundlee!

Thanks,

Kyra

Avaliado com 5 de um total de 5 estrelas

Bundlee is amazing

Bundlee is amazing - we've used them since our daughter was born. Can't recommend them enough. They save us lots of time and money, and we have no clutter leftover after baby grows out of clothes.

25 de outubro de 2022
logotipo da Bundlee

Resposta da Bundlee

Hi Jenny,

Thank you for leaving such a lovely review. I'm so glad to hear that you're enjoying your time with Bundlee!

Thanks,

Avaliado com 1 de um total de 5 estrelas

MY BUNDLEE ARRIVED BUT SOME WAS VERY…

MY BUNDLEE ARRIVED BUT SOME WAS VERY WELL WORN INCLUDING BOBBLED CLOTHING AND SOME WAS SO WASHED IT WAS THE SIZE OF 3-6 MONTH CLOTHING RATHER THAN 12-18 AS ORDERED.

14 de outubro de 2022
logotipo da Bundlee

Resposta da Bundlee

Hi Alicia,

I'm really sorry to hear your free-trial period wasn't up to the standard you'd hoped for.

Our pieces are frequently rented with other bundlee members so will naturally have some signs of use. As part of our process, our team carefully clean our pieces to avoid shrinking or damaging. I'm saddened to hear some of your pieces shrunk and had some noticeable signs of wear.

We take great care in providing a super service to our bundlee-family, and this isn't how we would have hoped for you to receive your order. I'll pass this onto my team so we can make sure this doesn't happen again.

Burcu

Avaliado com 1 de um total de 5 estrelas

The clothes I received was dirty and…

The clothes I received was dirty and had a funny smell

3 de outubro de 2022
logotipo da Bundlee

Resposta da Bundlee

Hi Kimberly,

We’re really sorry to hear that your experience with Bundlee so far hasn’t been as positive as we would hope. We've popped you an email to get some more information about your experience so we can investigate this.

We were really shocked to hear your clothes arrived smelling and looking dirty. We take great care in cleaning the rented clothes and making sure they look and feel fresh before being sent to the next family, so I’m really sorry to hear that they arrived to you like this. When rented clothes are returned to us they go through our eco-laundry facility which uses innovative technology to professionally clean clothes, removing stains, killing germs and fully disinfecting clothes to European standards in the process.

If you could let us know which clothes you were unhappy with we could send out some alternatives! We’d also like to offer £10 off your next month at bundlee 🎉
Thanks,
Kyra

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service, quickly replaced items if I needed a new size. Great idea!

26 de setembro de 2022
logotipo da Bundlee

Resposta da Bundlee

Hi Janelle,

Thank you for the lovely review, we really appreciate it!

Thanks,

Kyra
Bundlee

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