Banner for Bunny Bistro

Bunny Bistro Avaliações 

1.269
•
O TrustScore é 4.5 de um total de 5

4,7

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Bunny Bistro is great value for money, providing great batches of forage for my wonderful baby bunnies. Their customer service is also exceptional. Thank you

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Super quality items, l love the packaging in the brown bags especially as it shows care and quality. The website is easy to use and the delivery is quick. Good prices too

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Got stocked up just before I sadly lost Bertie Joe so adopted another bunny and she, Roxy Roxelanna approves of your rabbit mix/hay. Unlike Bertie, Roxy loves her bunny treats so will be stocking up... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Ordering on line is straight forward. Their website is very user friendly and easy to navigate. My orders are always delivered promptly and within the specified time. I have been ordering from... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Pet Shop
  2. Loja de suprimentos para animais de estimação

Escrito pela empresa

Here at Bunny Bistro, we have been importing & manufacturing pet food for over 10 years, during that time we have developed great relationships with growers & suppliers all across the world! This has really helped us become one of the biggest importers of dried botanical products in the UK. We stock a very large variety of products, including leaves, flowers, herbs, forage and dried fruit & veg, all of which is free from harmful pesticides and perfect for your fluffy friend!


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 87% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,7

Todas as avaliações

(1.269)

170 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 2 de um total de 5 estrelas

Although I like the products for…

Although I like the products for rabbits, I was sent the wrong item/ hay. Expecting them to refund me or send the one I paid for, I was sorely disappointed. Therefore they have lost my custom and I would not recommend them. Very unhelpful customer service

6 de julho de 2026
Avaliação não solicitada
logotipo da Bunny Bistro

Resposta da Bunny Bistro

Hi, as stated in our communications on the 6th July, I had already arranged for the correct item to be sent out to you. Huge apologies for any delay in this and I hope that it has now arrived. I would like to sincerely apologise again for any inconvenience caused and please feel free to reach out with any queries in the future.

Avaliado com 1 de um total de 5 estrelas

POISONOUS FORAGE FROM BUNNY BISTRO

FORAGE FROM BUNNY BISTRO CONTAINS POISONOUS PLANTS - DO NOT BUY! I found Horsetail and Convolvulus weeds, which are poisonous for rabbits, in both the Dandelion Leaf and the Strawberry Forage from Bunny Bistro. I reported this to them and thought they would remove all the contaminated product from sale so as not to poison their customers' pets. BUT, when I ordered replacement forage it also contained these poisonous weeds! This showed me that Bunny Bistro are not a reputable supplier. DO NOT BUY FROM THIS COMPANY.

2 de março de 2026
Avaliação não solicitada
logotipo da Bunny Bistro

Resposta da Bunny Bistro

Hi,

Thank you so much for taking the time to leave a review.

I am incredibly sorry to hear you were unhappy with the product you received. I can see you have been in contact with our customer service team who have provided a response and resolution to your query. Although, we would like to confirm we have had no reports of this nature previously or since, and take this very seriously.

If you feel this complaint has not been resolved to your satisfaction, please feel free to reach out to our customer service team at info@bunnybistro.co.uk.

Kind Regards,

Laura

Avaliado com 3 de um total de 5 estrelas

Sadly after years of buying the flower…

Sadly after years of buying the flower mix for my two rabbits and them loving it, the most recent bag was a bright orange rather than a more yellow colour and smelt a bit odd. Both rabbits have refused to eat it despite being their favourite thing ever. Not sure why it’s changed but I’ll try elsewhere as I buy a kg every month

14 de maio de 2026
Avaliação não solicitada
logotipo da Bunny Bistro

Resposta da Bunny Bistro

Hi, I am so very sorry you feel this way. This is a new harvest of Marigolds, and as this is a natural product, we never know how the next harvest will look or smell until it arrives. Seasonal and growing conditions can cause noticeable differences in the colour, smell and appearance. Many apologies that your Rabbits did not take to this new harvest.

Avaliado com 1 de um total de 5 estrelas

Very bitty hay

At least a third of a large box of hay was extremely bitty and dusty. I messaged to be told they would investigate. I hadn’t heard anything for over two weeks so I messaged and they just said it must have happened during transit and took no responsibility, was very dismissive. They wouldn’t offer a solution. I wouldn’t recommend purchasing unless you want very bitty, dusty hay. Very poor customer service

16 de abril de 2026
Avaliação não solicitada
logotipo da Bunny Bistro

Resposta da Bunny Bistro

Hi, I am so very sorry to hear this. We have been waiting for this item to be returned, in order to process your refund. I can see that you started the return process, but this has not been completed and returned to us. If you require any further assistance at all, please do not hesitate to reach out and we would be more than happy to help. Huge apologies again for any inconvenience caused.

Avaliado com 1 de um total de 5 estrelas

Communication is so poor

Had an issue with the lavender and chamomile salad as it was rotten. Sent photos and asked for a refund on that 1kg bag. I had one reply to my emails and then nothing. After weeks of trying to get a reply I was at the point of contacting my bank to retrieve the money, when a box arrived with 1kg of 100g bags. No one ever responded to my emails, or let me know they were sending this. I had already replaced the forage and, and whilst I am appreciative of the replacement, I now have to try and store 10 smaller bags in my 2 bed house with 16 animals in rescue.
Please just communicate with your customers. Sadly I won’t be using again when service from Wild About Bunnies and Just4Rabbits is so amazing.

31 de março de 2026
Avaliação não solicitada
logotipo da Bunny Bistro

Resposta da Bunny Bistro

Hi, I can see that our Customers Services Team has now been in touch. I hope that this has now been resolved for you. Please do get back in touch if you have any further questions.

Avaliado com 5 de um total de 5 estrelas

First time purchasing from here and…

First time purchasing from here and highly recommend! Prices are decent, delivery was quick and rabbits loved their treats!

31 de março de 2026
logotipo da Bunny Bistro

Resposta da Bunny Bistro

Very happy to hear that! Many thanks!

Avaliado com 5 de um total de 5 estrelas

Easy sight to use

Easy sight to use. My guinea pigs love the hay which is excellent quality. Great service all round.

30 de março de 2026
logotipo da Bunny Bistro

Resposta da Bunny Bistro

Thank you so much for taking the time for the review.

Avaliado com 5 de um total de 5 estrelas

Rabbit

As always, great products, great service and communication and fast delivery .what more can you ask for.

27 de março de 2026
logotipo da Bunny Bistro

Resposta da Bunny Bistro

Always happy to help. Thank you so much!

Avaliado com 5 de um total de 5 estrelas

Excellent!

I ordered the treat forage box for my rex bunny Monty and was thrilled with the quality of the contents.... excellent value for money with a wide range of different forage and treats which he will adore and keep him busy! Delivery was prompt as always....thank you

27 de março de 2026
logotipo da Bunny Bistro

Resposta da Bunny Bistro

Thank you so much for the lovely review.

Avaliado com 5 de um total de 5 estrelas

A love this company so much

A love this company so much. Every month a get my guineau pigs a box every month and am so excited 😁 😆 to see what is inside. It is full of nice and tasty things 😋 for my boys, even get a toy. Well worth the money. Delivery is super fast aswell. Amazing 👏

25 de março de 2026
logotipo da Bunny Bistro

Resposta da Bunny Bistro

That's so lovely to hear. Thank you for the review!

Avaliado com 5 de um total de 5 estrelas

Absolutely perfect

Absolutely perfect! Love buying from this company/business!! Both my rabbits love everything i get for them from here. Always go back for more things. Many thanks xx

5 de março de 2026
Avaliação não solicitada
logotipo da Bunny Bistro

Resposta da Bunny Bistro

Thank you so very much for the lovely review!

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais