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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Tried out the raw food options (beef, turkey and sprats) for our 12 week old puppy and he absolutely loves it. Everyday he’s going crazy for his meal and his stools look so much better on this diet! I... Ver mais

Avaliado com 5 de um total de 5 estrelas

My go to company. I feed Mersey Raw meat to both my cats and dogs and they love it and my cats in particular are extremely fussy. I have over the years used several supplier’s, that just didn’t... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We have recently moved our 3 spaniels to Mersey raw from another raw food provider. We are so impressed with the food and the quality of the delivery service. Our dogs absolutely love it and they look... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I have only just received my first order, very quick delivery! Everything was packed nicely, with care. I had some general questions and needed a chat so I contacted Mersey Raw via email, the customer... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de Ração
  2. Produtor de Alimentos
  3. Entrega de comida
  4. Pet Shop
  5. Loja de suprimentos para animais de estimação

Sobre Mersey Raw

Escrito pela empresa

Mersey Raw

Do you love your pets more than anything in this world? Well so do I and that is why I started Mersey Raw. My name is Ben Mcintyre, Founder and CEO of Mersey Raw. I am the biggest dog lover you will ever meet and my passion for dogs and animal health is the driving force behind it all. It is my belief that the benefits a raw diet can bring to a dog can be truly life changing and I am passionate to make a difference. I truly believe the conventional, commercial kibble diet dogs are fed is completely corrupted by greed and profit and serve no purpose or benefit to your pet.

Shop Raw Find Out More

Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

964 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Amazing healthy, raw food for growing dogs!

Tried out the raw food options (beef, turkey and sprats) for our 12 week old puppy and he absolutely loves it. Everyday he’s going crazy for his meal and his stools look so much better on this diet! Insanely good for GSD who are prone to allergies and sensitive stomachs. We also tried the lamb bones and deer antler which is a LIFE saver for itchy teeth and his go to whenever he’s bored and needs something to bite on! I’ll be a regular customer and very happy with the products recommending to all dog and puppy owners!🥰

16 de março de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great experiance

I have only just received my first order, very quick delivery! Everything was packed nicely, with care. I had some general questions and needed a chat so I contacted Mersey Raw via email, the customer service is amazing, Alex was absolutely lovely and very helpful. Highly recommended!

2 de março de 2026
Avaliação não solicitada
logotipo da Mersey Raw

Resposta de Mersey Raw

We're so glad to hear your delivery has arrived quickly and in perfect condition!

We'll absolutely pass your comments to Alex as well. 😊

Thanks so much for taking the time to leave such a lovely review. ❤️

Team Mersey Raw.

Avaliado com 5 de um total de 5 estrelas

My go to company.

My go to company.

I feed Mersey Raw meat to both my cats and dogs and they love it and my cats in particular are extremely fussy. I have over the years used several supplier’s, that just didn’t meet my animals or my requirements. For quality products, price and service they can’t be beaten.

Plus their packaging is first class and excellent when I need a container to store their essentials, like ear cleaners/drops etc.

21 de agosto de 2025
logotipo da Mersey Raw

Resposta de Mersey Raw

Hi Debbie,

We are so glad to hear that you and your dogs (and cats!) are happy with Mersey Raw and our service and packaging.

Thanks so much for taking the time to leave a review. ❤️🐾

Team Mersey Raw

Avaliado com 5 de um total de 5 estrelas

Thankyou Mersey raw - amazing

We have recently moved our 3 spaniels to Mersey raw from another raw food provider. We are so impressed with the food and the quality of the delivery service. Our dogs absolutely love it and they look in fab condition. We are fairly new to raw feeding and have found their customer service to be absolutely amazing. Always prompt responses to any advice needed or queries about orders. Highly recommend.

24 de fevereiro de 2026
Avaliação não solicitada
logotipo da Mersey Raw

Resposta de Mersey Raw

Hi Sarah,

Thank you so much for taking the time to leave such a lovely review, it really does mean a lot to us.

We're so pleased your three spaniels are enjoying their food and looking in such fab condition already! Moving to a new raw food provider can feel like a big step, especially when you're still fairly new to raw feeding, so we're really glad we've been able to help make the transition smooth and reassuring.

If you ever need anything at all, whether it's feeding advice, order queries or just a bit of guidance, we're always here.

Thank you again for the recommendation and for choosing us for your dogs 🐾

Team Mersey Raw

Avaliado com 5 de um total de 5 estrelas

Lovely customer service and my dog…

Lovely customer service and my dog loves the food! Always a great quality

20 de fevereiro de 2026
Avaliação não solicitada
logotipo da Mersey Raw

Resposta de Mersey Raw

Hi Amy,

We're so glad to hear your dog loves Mersey Raw, and that you're happy with our customer service.

Thanks so much for taking the time to leave a review. ❤️

Team Mersey Raw.

Avaliado com 5 de um total de 5 estrelas

I haven't made an order yet but have to…

I haven't made an order yet but have to say the customer service is excellent.
My questions have been answered really quickly in great detail.
I'm confident my first order will be just as good.

18 de fevereiro de 2026
Avaliação não solicitada
logotipo da Mersey Raw

Resposta de Mersey Raw

Thanks so much for taking the time to leave a review!

We're looking forward to sending your first order out for you. If there's anything you need from us at all, please don't hesitate to get in touch. ❤️

Team Mersey Raw

Avaliado com 5 de um total de 5 estrelas

Great company, great product

It’s been ages since I dealt with a company as customer focussed as Mersey Raw. They respond within a very short window to communications, sort out requests very quickly, delivery is overnight, even on a Sunday. As for the product, my dog has a number of very serious health conditions including Addisons disease and extensive arthritis, yet she is thriving on her diet of Mersey Raw complete minces. I particularly like the variety of choice offered, and prefer to give my dog the meats that come from animals that are not farmed for human consumption. These tend to have less chemical load. Overall, a very reliable, responsive company, and a great product that my dog loves, and thrives on.

17 de fevereiro de 2026
Avaliação não solicitada
logotipo da Mersey Raw

Resposta de Mersey Raw

Hi, thanks so much for your lovely review!

We're really glad to hear your dog is thriving on our minces, and that you're enjoying the variety and quality. ❤️

It also means a lot to hear you've found the team helpful and responsive, we do always aim to make things as smooth as possible, even over the weekends.

Thanks for your support!

Team Mersey Raw

Avaliado com 5 de um total de 5 estrelas

Freddie loves his new raw diet

Freddie loves his new diet. My reason for changing to a raw diet was because my dog was slightly under weight. He’s only been on his new diet for a few weeks and is already putting weight on and looking forward to his meals. The variety of food is excellent, storage is ideal and customer service is amazing. I would definitely recommend if you’re thinking of switching your dogs diet.

4 de fevereiro de 2026
Avaliação não solicitada
logotipo da Mersey Raw

Resposta de Mersey Raw

Hi Ali,

We're really glad to hear Freddie is enjoying the food, there's nothing better than when your pup is looking forward to dinnertime!

Thanks so much for taking the time to leave a review. 😊

Team Mersey Raw

Avaliado com 5 de um total de 5 estrelas

I would firstly like to applaud on the…

I would firstly like to applaud on the packaging, perfectly frozen on delivery as they include ice packs in boxes (unlike a lot of suppliers who deliver frozen items as if it was a pair of shoes). They are always on time with delivery- it’s next day. I have sent afew emails inquiries afew months before I got my puppy and they replied back enthusiastically. I encourage dog parents to buy from Mersey Raw, I can’t stress enough how the minces are high quality, my boy loves them! Containers are air-tight and delivery is on point :)

3 de fevereiro de 2026
Avaliação não solicitada
logotipo da Mersey Raw

Resposta de Mersey Raw

Thank you so much for taking the time to leave such a lovely review! 😊 We're thrilled to hear that you're happy with our packaging, delivery, and minces, and that your puppy loves them too.

We really appreciate your kind words about our customer service and the effort we put into ensuring everything arrives perfectly frozen and ready to enjoy. Reviews like yours make a huge difference to our small team, and it's wonderful to know our food is making your pup so happy! 🐾

Thanks again for your support and recommendation, we can't wait to continue helping your boy enjoy his meals!

Team Mersey Raw

Avaliado com 5 de um total de 5 estrelas

Great food.

I must say this food is so good, my dog loved it, the packaging is very easy to open and great for storing it in the fridge or freezer as it stacks well.
I was very impressed with the variety available and it looks and smells very fresh, no horrible smell that comes with some raw meat, well except the ones with tripe in but that’s something completely different.
The delivery was very fast, my order arrived the next day as promised.
In my opinion you couldn’t go wrong feeding this food to your dog.

1 de dezembro de 2025
Avaliação não solicitada
logotipo da Mersey Raw

Resposta de Mersey Raw

Hi Lindsay,

We're really glad to hear your dog loved the food, and that you were happy with the quality, packaging and delivery.

Thank you so much for taking the time to leave such a lovely review. ❤️😊

Team Mersey Raw

Avaliado com 5 de um total de 5 estrelas

Would recommend

We are new to raw feeding and after doing lots of research decided to trial merseyraw food, for my two springer spaniels 12 years old and 18 months old. My old boy had become increasingly fussy with food, often leaving it and had started losing weight. I used Mersey Raw’s guide introducing raw feeding into their diet and he wolfed his food down licking the bowl clean.

We have made the switch over to raw feeding and I’m made up with the variety of different meats, the quality of the food, quick delivery and subscription discounts. After having an issue with delivery, I can vouch that the customer service is fantastic and the problem was sorted quickly.

26 de janeiro de 2026
Avaliação não solicitada
logotipo da Mersey Raw

Resposta de Mersey Raw

Hi Carrie,

Thank you so much for sharing your experience! We're thrilled to hear that both of your Springers are enjoying the switch to raw feeding 🐶💛.

It's wonderful that the guide helped your older boy get back to loving his meals, nothing beats a clean bowl and a happy pup! We're also glad to hear that the variety, quality, delivery, and subscription options are working well for you.

Thanks for the kind words about our customer service too, we're always here to help if anything comes up. Wishing you both lots of happy mealtimes ahead!

Team Mersey Raw

Avaliado com 5 de um total de 5 estrelas

Great quality & great customer service

Bought a few tubs to try and my dog loves it, seems to be great quality, high meat composition and not runny or watery like other brands.

Have now set up a subscribe and save with a couple of addition items added, the customer service representative Alex was top class in helping me set this up.

23 de janeiro de 2026
Avaliação não solicitada
logotipo da Mersey Raw

Resposta de Mersey Raw

Hi Damien,

Thanks so much for your kind words! We're thrilled to hear your dog is loving the food and that it's hitting the mark on quality and texture 🐶💛.

We really appreciate you taking the plunge with subscribe & save, and I'm so glad Alex could help make the setup easy. Enjoy the extra goodies you've added, and we can't wait to keep supporting you both on your raw-feeding journey!

Team Mersey Raw

Avaliado com 5 de um total de 5 estrelas

From a fussy pup to an utter carnivore...

Being the owner of a fussy 1 year old Leonberger pup, we've tried our hand at various brands and even butchers over the last year, all of which to limited success. Then we happened upon Mersey Raw and it's completely changed the game completely, now our pups eating every time without fuss.
The packaging is ideal for us as she'll eat a 500g tub each meal, and since they're in leakproof containers, they're infinitely more convenient than their counterparts.
Even the delivery we find ourselves impressed with, next day, very clearly packaged with great care.

Long story short we're delighted with Mersey and having it as a subscription just makes life so much easier.

20 de janeiro de 2026
Avaliação não solicitada
logotipo da Mersey Raw

Resposta de Mersey Raw

Thank you so much for taking the time to leave such a lovely review, we're absolutely thrilled to hear how well your Leonberger pup is getting on with our food 🐾

Fussy eaters can be such a challenge, so it really means a lot to know Mersey Raw has made such a difference. We're glad the 500g tubs and packaging work well for you too, and it's great to hear delivery's been spot on as well.

Thanks again for choosing Mersey Raw, we really appreciate your support, and we're so pleased the subscription is making life that bit easier ❤️

Team Mersey Raw

Avaliado com 5 de um total de 5 estrelas

Complete food query

I am feeding a 4 year old cavapoochon and a 5 month old cockerpoo on this food and both absolutely love it! My question was, Is it complete? Especially because i have a growing puppy. I was already mixing up the proteins and not found any that they turned their noses up at so Alex suggested adding frozen sprats and raw eggs with shell to provide extra vitamins. Iv now added the sprats to my subscription. Thank you for that information and hope it helps other customers with the same question. Excellent food and excellent customer service.

12 de janeiro de 2026
Avaliação não solicitada
logotipo da Mersey Raw

Resposta de Mersey Raw

Hi Sylvia,

It's great to hear that they're enjoying all of the proteins and the sprats!

Thanks so much for taking the time to leave a lovely review. ❤️

Team Mersey Raw

Avaliado com 5 de um total de 5 estrelas

Great Product

Well here i am back again . So came to Mersey Raw after trying other brands . Which were all fine . This time the textiure as changed which is better i have 3 small mouths to feed. And they love it . And yahh theres more novel proteins which my 3 love . Rabbit and oily fish .. and Rabbit fur one too . Just need to mix with other as to much bone as poo's end up like chark but glad theres morw available.

28 de dezembro de 2025
Avaliação não solicitada
logotipo da Mersey Raw

Resposta de Mersey Raw

Hi Jacqueline,

Thanks so much for the 5-star review and for coming back to us, we really appreciate it 😊

We’re glad to hear the texture is working better for your three and that they’re enjoying the wider range of novel proteins, especially the rabbit and oily fish. You’re absolutely right about mixing with other proteins too, variety is key, particularly recipes using whole-prey where bone content can vary a little between batches.

Thanks again for your support! ❤️

Avaliado com 5 de um total de 5 estrelas

High quality food & Excellent Customer service

Not only are the meals very high quality, they have helped my dog heal a few gut issues, the price is superb and the customer service is 2nd to none. Response time to queries is within 24hrs. Would recommend 10x over!!

19 de novembro de 2025
logotipo da Mersey Raw

Resposta de Mersey Raw

Hi Benita,

Thank you so much for your wonderful review. We're thrilled to hear the meals have made such a positive difference for your dog's health, that's exactly why we do what we do!

It's also great to hear you're happy with our pricing and customer service. Your recommendation means a lot to us, and we really appreciate you taking the time to share your experience. 😊🐾

Team Mersey Raw

Avaliado com 5 de um total de 5 estrelas

We have been using Mersey Raw for about…

We have been using Mersey Raw for about 16 weeks now, the boys LOVE their new raw food, their coats are soooo shiny and they are in tip top health. The boxes are packed with goodness. The packaging is so useful and thd food is kept frozen, and we love next day delivery. Thankyou.

19 de novembro de 2025
logotipo da Mersey Raw

Resposta de Mersey Raw

Hi Ruth,

Thank you so much for your lovely review. We're thrilled to hear your boys are loving their raw food and that you're seeing such great results, shiny coats and tip-top health is exactly what we love to hear!

It's great to know the packaging and next-day delivery are working well for you too. We really appreciate you taking the time to share your experience and for choosing Mersey Raw.

Thank you again for the 5 stars!

Team Mersey Raw

Avaliado com 5 de um total de 5 estrelas

Not just for dogs!

I took on 2 young semi-feral cats recently, Floki and Helga, and tried them on a variety of canned foods, always the more expensive brands with high meat ingredients. Some they liked, some they didn't, and there was quite a lot of waste, also their litter trays were not great, often with soft smelly poo.
I'm no stranger to raw feeding, so decided I would try them on it, and set about researching a suitable brand.
This is where Mersey Raw came in, I ordered just a few proteins to try, this was made easy by them being a local company who do click and collect.
We are only on our second week, and the difference is incredible, clean bowls every time, and no more stinky poos.
They love the food, and are loving trying the different proteins, so far Wild Rabbit and Oily Fish is favourite.
I cannot find one thing to criticise about this brand, the food is great, the tubs are leakproof, resealable, and reusable, ordering is easy, and prices are really good, and it's great to support a local business

6 de dezembro de 2025
Avaliação não solicitada
logotipo da Mersey Raw

Resposta de Mersey Raw

Hi Barbara,

Thank you so much for taking the time to share this, we're absolutely thrilled to hear how well Floki and Helga are getting on with the switch to raw. It sounds like they've settled into it brilliantly, and it's lovely to hear they’re enjoying trying the different proteins.

We're really glad the clean bowls and better litter trays have made such a positive difference for you as well. That's exactly what we hope for when people move over to raw.

Thank you also for the kind words about our tubs, ordering process, and click & collect, it genuinely means a lot to us, especially coming from someone who has experience with raw feeding and has done their research.

We're delighted to have you and your two little adventurers as part of the Mersey Raw family, and we really appreciate your support for a local business. ❤️🐾

Thanks again for such a lovely review,
Team Mersey Raw

Avaliado com 5 de um total de 5 estrelas

A Reliable, High-Quality Raw Food Supplie

I've been using Mersey Raw Dog Food for a while now and can confidently recommend them. The product is consistently excellent. High-quality ingredients that my dogs thrive on and eagerly eat.

What really sets them apart, however, is their customer service. Every interaction I've had, whether about an order or a question, has been met with a genuinely positive, helpful, and friendly attitude. It's clear they care about both the pets and their customers. A fantastic company to deal with.

22 de abril de 2025
logotipo da Mersey Raw

Resposta de Mersey Raw

Hi Craig,

We're so glad to hear that your dogs are enjoying (and more importantly, thriving on!) Mersey Raw. 🐾

Thank you so much for your kind words! ❤️

Team Mersey Raw

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