Burncoose Nurseries Avaliações 

222
O TrustScore é 4 de um total de 5

4,1

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Absolutely brilliant. We have always been wary of online nurserys fearing the plants would be poor or arrive damaged . Ours were superbly packed and arrived in only 3 days in fabulous condition and we... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

I ordered a METROSIDEROS carminea 'Ferris Wheel' in October 2025 and it was kept in an unheated greenhouse (in mild Cornwall) over the winter. It seemed fine for most of the winter, but by early May (... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I have never bought plants online before that arrive so quickly and so well packaged that they are in perfect condition on arrival. Great prices as well. This was already our 3rd order this Spring a... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Viveiro de plantas atacadista

Escrito pela empresa

A long-established mail-order plant nursery based in Cornwall that has a huge variety of trees, shrubs and herbaceous perennials. Our phones are manned seven days a week so feel free to call or email on info@burncoose.co.uk


Informações de contato

4,1

Muito Bom

O TrustScore é 4 de um total de 5

222 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 100% das avaliações negativas

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4,1

Todas as avaliações

(222)

39 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Absolutely delighted with my order from…

Absolutely delighted with my order from Burncoose Nurseries! The plants arrived in stunning condition, healthy, vibrant, and clearly cared for. They were exceptionally well packaged, so everything arrived safely without any damage.

Delivery was incredibly fast, which was a lovely surprise. The whole experience, from ordering to receiving the plants, was seamless. I can't wait to shop with Burncoose Nurseries again and would highly recommend them.

1 de julho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Exceptional range good quality plants

Ordered online. Very good communication. Exceptional quality healthy plants - well packaged a delivered timeously. A thoroughly professional company.

15 de junho de 2026
Avaliação não solicitada
logotipo da Burncoose Nurseries

Resposta da Burncoose Nurseries

Good Morning Oliver,

Thank you for taking the time to write a review for us. We hope you enjoy your plants for many years to come.

Many Thanks

Avaliado com 5 de um total de 5 estrelas

The very best nursery for the quality &…

The very best nursery for the quality & size of the plants, speed of despatch & excellent customer service. I cannot fault them
in any way

12 de junho de 2026
Avaliação não solicitada
logotipo da Burncoose Nurseries

Resposta da Burncoose Nurseries

Hello Jane,

What a great review of our nursery! We really appreciate it and hope to help you again with any further orders in the future.

Kind Regards

Avaliado com 5 de um total de 5 estrelas

Excellent quality plants

Excellent quality plants, arrived in very good condition as packed well. Plants were larger than I expected for price.

12 de junho de 2026
Avaliação não solicitada
logotipo da Burncoose Nurseries

Resposta da Burncoose Nurseries

Good Morning Miriam,
So good to hear how please you were with our plants, and always a bonus to get more than you were expecting!

Many thanks

Avaliado com 5 de um total de 5 estrelas

Great first experience, thank you Burncoose

First time ordering from Burncoose as I was on the hunt for a Passiflora 'Cooltropics Eia Popeia' and they were the only nursery I could find stocking the plant.

Called customer service for an update on the order as I wasn't sure if the plant had already been dispatched, I didn't catch the name of the person but she was very polite and gave me the tracking details.

The plant arrived in great condition and the packaging was definitely better than some other nurseries I've ordered from. I would happily order again as I can see they stock certain types of rare plants that I can't find in the nurseries more local to me.

Thank you!

8 de junho de 2026
Avaliação não solicitada
logotipo da Burncoose Nurseries

Resposta da Burncoose Nurseries

Hello Syeda,
Thank you so much for taking the time to write such a splendid review of our nursery.
Everyone works incredibly hard to ensure our customers receive the best service and plants we can. We look forward to helping you again in the future.

Avaliado com 3 de um total de 5 estrelas

The plant i ordered should have been a…

The plant i ordered should have been a 3 litre pot but was only a 2 litre pot. It was posted promptly and securely packed and arrived in good condition although smaller than expected.

7 de junho de 2026
Avaliação não solicitada
logotipo da Burncoose Nurseries

Resposta da Burncoose Nurseries

Hello Marion, thank you for leaving a review. Our website says the plants come in a 2-3lt pot and there is the guidance photograph next to the pot sizing so you can see what your plant may look like. Obviously this will change dependant on the time of year. Hopefully the plant will soon make up ground and flourish for you.

Avaliado com 1 de um total de 5 estrelas

Disappointing - METROSIDEROS carminea…

I ordered a METROSIDEROS carminea 'Ferris Wheel' in October 2025 and it was kept in an unheated greenhouse (in mild Cornwall) over the winter. It seemed fine for most of the winter, but by early May (with the plant now outside) it was looking unhealthy with the leaves all starting to turn a dull-green with shades of brown. They appeared dehydrated, but the compost was kept reasonably moist at all times. the plant is now completely dead. I think it was reasonably well cared for, so I'm at a loss as to why the plant should die in this way unless there was a problem with the roots.

10 de outubro de 2025
Avaliação não solicitada
logotipo da Burncoose Nurseries

Resposta da Burncoose Nurseries

Dear Roger, sorry about the deterioration of the Metrosideros. If you had got in touch with us at the beginning we may have been able to help you. If this should occur again, please send in a photo to the team as soon as possible. Kind Regards

Avaliado com 5 de um total de 5 estrelas

Absolutely brilliant

Absolutely brilliant. We have always been wary of online nurserys fearing the plants would be poor or arrive damaged . Ours were superbly packed and arrived in only 3 days in fabulous condition and were really good quality plants . We will be back !

5 de junho de 2026
Avaliação não solicitada
logotipo da Burncoose Nurseries

Resposta da Burncoose Nurseries

Hello Charles,
Thank you so much for the excellent review and the lovely email you sent in. We were all really pleased to hear from you and everyone is very appreciative of your kind words.
We all work incredibly hard at Burncoose and always strive to do the best for our wonderful customers. Many thanks again

Avaliado com 5 de um total de 5 estrelas

I have never bought plants online…

I have never bought plants online before that arrive so quickly and so well packaged that they are in perfect condition on arrival.
Great prices as well.
This was already our 3rd order this Spring and we will certainly be ordering again.

4 de junho de 2026
Avaliação não solicitada
logotipo da Burncoose Nurseries

Resposta da Burncoose Nurseries

Many thanks for such a lovely review. Kind Regards form all the team at Burncoose.

Avaliado com 2 de um total de 5 estrelas

Couldn't supply plants I ordered

I ordered plants online and they were showing in stock. But after waiting 10days and having no delivery date I phoned the nursery. I was told that the plants could not be provided but they could provide an alternative. However I particularly wanted the variety I ordered, so had no choice but to ask for a full refund. I now have a refund but i had to chase them before I was told they couldn't supply plants. They had my order & money for over 2weeks and didn't inform me of the situation with the order, which they couldn't honour. So mow I'm back to square 1. I'm disappointed with their total lack of customer service.

30 de maio de 2026
Avaliação não solicitada
logotipo da Burncoose Nurseries

Resposta da Burncoose Nurseries

Apologies for the delay Harriet, it is one of our busiest times in the nursery, and I can assure you your money was not 'held onto'. You requested a refund on the 23rd May and you were refunded on the 28th May well within our refund timeframe.

Avaliado com 5 de um total de 5 estrelas

Fabulous Camillias

Fabulous Camillias! This is my second year buying from Burncoose Nurseries. Very healthy, well packed, and sent first class for speedy delivery. Order with confidence.
Congratulations on your gold star win at Chelsea Flower Show this year (2026)

22 de maio de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I have tried 5 times to change my…

I have tried 5 times to change my delivery address without success. succeeded with billing address which is the same.
I will find the plant I need elsewhere.

13 de maio de 2026
Avaliação não solicitada
logotipo da Burncoose Nurseries

Resposta da Burncoose Nurseries

Dear Brendan,
We are sorry that you have had a frustrating time and difficulty placing your order with us. Customers are able to quote their basket reference either by phone or email if they encounter any problems with their order, we don't have any other customer reports of this issue, however if you have time to contact the office they can put you in touch with our technical team who may be able to find out more about the problem you encountered and fix any issue.

Kind Regards

Avaliado com 5 de um total de 5 estrelas

My Argyrocytisus (Moroccan Broom)…

My Argyrocytisus (Moroccan Broom) arrived today...totally amazing condition, excellent packaging and a great sized plant. I have to say I have found my ideal nursery and have my eye on far too much!
Delivery was top notch also.

8 de maio de 2026
Avaliação não solicitada
logotipo da Burncoose Nurseries

Resposta da Burncoose Nurseries

Dear Melanie, We are so pleased your Moroccan Broom arrived safe and sound. It is a gorgeous plant. Happy Gardening from all the team at Burncoose.

Avaliado com 5 de um total de 5 estrelas

You get what you pay for in my experience...

I always find the plant I am looking for on this site and if you do not have it in stock you offer to notify me when you do. The plants are always well nurtured and hydrated and labelled as fragile, protected in robust, suitable packaging and the courier obviously takes care when handling them as I have never had plants arrive in a damaged condition.Yes, one has to pay for the carriage but in my experience free delivery from other sites can often mean less care is taken and packages and contents are often damaged. The Alternative Parcels Company Ltd are to be commended also on the care taken with the delivery . I was impressed with every aspect of my encounter with Burncoose Nurseries ... Well done !

22 de abril de 2026
Avaliação não solicitada
logotipo da Burncoose Nurseries

Resposta da Burncoose Nurseries

Hello Pauline, Thank you so much for taking the time to write such a marvellous review. We are all very pleased that your plants have arrived safe and sound. A big shout out to our fabulous packing team who always do their best for all our plants and customers. We hope your plants will bring you much joy to your garden. Many Thanks again

Avaliado com 5 de um total de 5 estrelas

These people know their plants

These people know their plants and supply them in perfect condition.
It's like a puzzle to get into the boxes the plants come in, staples first, side seams next but once you do the plants are lovely and healthy and worth every pound.

30 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Amazing website

Amazing website, emailed info with request for help and information regarding two plants late Saturday afternoon. Received friendly informative reply on Sunday morning. I found the price point of plants very competitive and the details relating to every aspect of each plant are the best I've ever seen. Placed order for number of plants and I'm confident they'll be everything I hope for when they arrive.

19 de abril de 2026
Avaliação não solicitada
logotipo da Burncoose Nurseries

Resposta da Burncoose Nurseries

Hi Kathy, What a marvellous review, thank you so much for taking the time to send it.
Hopefully you have now received your plants and you look forward to them thriving in the garden.
Many Thanks again

Avaliado com 1 de um total de 5 estrelas

Burncoose nurseries

Burncoose nurseries had my parcel delivered to my old address. This is despite them having my new address . In essence I have lost £40.00. I won’t be using them again

15 de abril de 2026
Avaliação não solicitada
logotipo da Burncoose Nurseries

Resposta da Burncoose Nurseries

Dear John, as this was an online order you would have entered the details yourself and therefore if you did not check the delivery address it would have gone to your old address.
Luckily I believe the people at your old address have got in touch and therefore we will be arranging collection from them to you. Hopefully this has all been sorted for you.

Avaliado com 5 de um total de 5 estrelas

I wish other online companies took as…

I wish other online companies took as much care in making sure that the plants arrived in as good condition, as Burncoose obviously have. I will definitely recommend them.

9 de abril de 2026
Avaliação não solicitada
logotipo da Burncoose Nurseries

Resposta da Burncoose Nurseries

Hello Richard, what a lovely review! Very kind of you to take the time to write it. We always aim to pick, pack and send our plants with utmost care. Enjoy your plants and thank you once again.

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