Absolutely brilliant. We have always been wary of online nurserys fearing the plants would be poor or arrive damaged . Ours were superbly packed and arrived in only 3 days in fabulous condition and we... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Absolutely brilliant. We have always been wary of online nurserys fearing the plants would be poor or arrive damaged . Ours were superbly packed and arrived in only 3 days in fabulous condition and we... Ver mais
A empresa respondeu
I ordered a METROSIDEROS carminea 'Ferris Wheel' in October 2025 and it was kept in an unheated greenhouse (in mild Cornwall) over the winter. It seemed fine for most of the winter, but by early May (... Ver mais
A empresa respondeu
Fabulous Camillias! This is my second year buying from Burncoose Nurseries. Very healthy, well packed, and sent first class for speedy delivery. Order with confidence. Congratulations on your gold st... Ver mais
I have never bought plants online before that arrive so quickly and so well packaged that they are in perfect condition on arrival. Great prices as well. This was already our 3rd order this Spring a... Ver mais
A empresa respondeu
A long-established mail-order plant nursery based in Cornwall that has a huge variety of trees, shrubs and herbaceous perennials. Our phones are manned seven days a week so feel free to call or email on info@burncoose.co.uk
Gwennap, TR16 6BJ, Redruth, Reino Unido
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I wrote a review a couple of weeks ago very disappointed about Rhododendron Fragrantissimum not producing scent. A week after opening its flowers, the replacement one is now producing a lovely scent, and the old one is even producing a mild scent!
My experience was that these flowers smell as soon as they open.Manifestly, this was not the case with these plants. Might I suggest that a lot of upset, and a bad review, might have been avoided if it had been explained to me that this particular cultivar might take a few days to begin to produce scent? Customer relations are very important.

Resposta da Burncoose Nurseries
Used it before so found it straight forward.

Resposta da Burncoose Nurseries
I am an old Burncoose customer. Two years ago, I bought two Rhododendron Fragrantissimum. Neither produced any scent when they bloomed. Finally, after much debate, Burncoose replaced 1 Rhododendron.
They said the problem was the way I was cultivating the plant. Just today, the replacement is flowering: again scent-free. And as a life long gardener, and someone who has grown this Rhododendron before, I know the problem is the plant not the cultivation.
Then I ordered two Hamamelis Mollis two years ago.
One plant was manifestly a wild succour. After much debate, they finally agreed to replace that.
No apologies for all the time wasted, or for being sent the wrong plants.
I will never use Burncoose again.
Ordered a camellia for an anniversary gift, when received it was unhealthy looking and bug infested. Nobody responded to emails, so called directly, could not of cared less! I asked for a healthy plant to be sent out or a refund, they arranged for collection & informed me when collected I would be refunded. 10 days later yet again no correspondence & no refund!
I’ve been a customer for over 30 years and always been delighted with plants and the service. First place I go to when looking for special plants.

Resposta da Burncoose Nurseries
Absolutely brilliant service and superb plant.

Resposta da Burncoose Nurseries
Amazing service, ordered on Sunday, delivered on Tuesday. Shrub looks very healthy and good size.

Resposta da Burncoose Nurseries
This is my favourite Garden Centre. I love the walled gardens, the quality of the plants for sale and the staff are always so helpful.

Resposta da Burncoose Nurseries
Very high quality plants, good delivery, very good range. I've used for years. Sometimes can get things elsewhere cheaper, but if you want quality or a specific variety of a shrub/tree, my first place is Burncoose.

Resposta da Burncoose Nurseries
The two plants we ordered arrived three days later, well boxed, good size, in excellent condition. Everything good.

Resposta da Burncoose Nurseries
I have been dealing with Burncoose over the last few years and have always been delighted at their helpfulness and response. I live on Guernsey but buy more cheaply (including transportation costs) with a wider selection and healthier plants from Burncoose. Highly recommended.

Resposta da Burncoose Nurseries
I placed the order for two Gardenia plants on a Saturday. I wasn't expecting delivery for at least five working days. The doorbell rang today, and there were the plants I ordered. Less than three wirking days, and the plants are in very good condition. They were well packed and lost not a drop of soil.
An amazing company, I wouldn't hesitate to place further orders.
Thank you Burncoose!

Resposta da Burncoose Nurseries
Received today a Magnolia Sieboldii plant, really well packaged and protected, quick delivery and looks very healthy and a decent size too for the price, not overly expensive like some other online nurseries, will post a photo when planted.

Resposta da Burncoose Nurseries
First class product, delivered quickly and in great condition
I will definitely use again in the future
Ordered several plants by phone - all going to different addresses with difficult names and location. Every item arrived in 2days, in perfect condition beautifully boxed and in spite of heavy and unexpected snow conditions. Thank you Burncoose for all the care you take both with plants and with your customers. I could not be more pleased.

Resposta da Burncoose Nurseries
As ever , beautiful range of plants and lovely customer focus. Thank you

Resposta da Burncoose Nurseries
The order arrived this morning very well packaged & intact although better tracking would be useful.

Resposta da Burncoose Nurseries
ordered another plant that was impossible to get elsewhere. came well boxed and beautifully grown. so excited to get this and so pleased with burncoose. have bought many plants from other nurseries and sometimes very very disappointed. so far not so with these people. it came in a couple of days from ordering too! many thanks

Resposta da Burncoose Nurseries
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.