Absolutely brilliant. We have always been wary of online nurserys fearing the plants would be poor or arrive damaged . Ours were superbly packed and arrived in only 3 days in fabulous condition and we... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Absolutely brilliant. We have always been wary of online nurserys fearing the plants would be poor or arrive damaged . Ours were superbly packed and arrived in only 3 days in fabulous condition and we... Ver mais
A empresa respondeu
I ordered a METROSIDEROS carminea 'Ferris Wheel' in October 2025 and it was kept in an unheated greenhouse (in mild Cornwall) over the winter. It seemed fine for most of the winter, but by early May (... Ver mais
A empresa respondeu
Fabulous Camillias! This is my second year buying from Burncoose Nurseries. Very healthy, well packed, and sent first class for speedy delivery. Order with confidence. Congratulations on your gold st... Ver mais
I have never bought plants online before that arrive so quickly and so well packaged that they are in perfect condition on arrival. Great prices as well. This was already our 3rd order this Spring a... Ver mais
A empresa respondeu
A long-established mail-order plant nursery based in Cornwall that has a huge variety of trees, shrubs and herbaceous perennials. Our phones are manned seven days a week so feel free to call or email on info@burncoose.co.uk
Gwennap, TR16 6BJ, Redruth, Reino Unido
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Incredibly quick delivery and very good quality plants. I was very impressed.

Resposta da Burncoose Nurseries
Our 3 x Dierama arrived in pristine condition, big enough to make an immediate impression so price is very fair for this slow grower. Burncoose shipping tends to be pricey but our two recent orders required large and sturdy boxes - rather that than damage we've had with one or two companies. Fantastic plant catalogue, highly recommended growers.

Resposta da Burncoose Nurseries
The staff at Burncoose Nurseries found a camellia that was no longer on the website and had it packed and ready within a couple of hours and it arrived the following day in pristine condition. Thank you
Daughter was thrilled to receive present on Christmas Day.

Resposta da Burncoose Nurseries
My lovely new conservatory plant arrived in perfect condition and ready to pot up. Thank you!

Resposta da Burncoose Nurseries
Excellent service - great plants - interesting nursery - will certainly use agai

Resposta da Burncoose Nurseries
great quality plants, well packaged and arrived promptly, thanks

Resposta da Burncoose Nurseries
I have rently bought a number of plants from them which have been healthy, well packed and have arrived on time. The plant finder feels a bit clunky but there is a wealth of useful information available on their website

Resposta da Burncoose Nurseries
Nursery that supplies those hard to find rarer shrubs and planta. Excellent quality and great to deal with. Used them for many years and hence would highly recommend them 😊

Resposta da Burncoose Nurseries
A well organized and efficient nursery with an extensive plant inventory. Good service with prompt shipping. Healthy tree arrived intact and as ordered. Overnight shipping was great. Definitely recommended.

Resposta da Burncoose Nurseries
Well, the order was delivered in a timely manner. Efficient and reliable and a good healthy plant.

Resposta da Burncoose Nurseries
The trees and shrubs arrived, perfectly packed, and they're all very healthy and sturdy plants.
I'm very pleased that I bought from Burncoose Nurseries . . . the whole experience has been excellent.

Resposta da Burncoose Nurseries
Everything like clockwork, from initial notification of when product was in stock through to delivery, a day or two sooner than had been advised, with product apparently in excellent condition.

Resposta da Burncoose Nurseries

Resposta da Burncoose Nurseries
After contacting Burncoose after noticing they had a postal charge of £13.50 I asked do you have a cheaper postage for people that want to order the odd plant .I received an email back pointing out the obvious I had already read on the site re stating the price structure. It seems Burncoose want you to order £50 worth or nothing at all .I find that a bit sad and I won't be pushed to buy £50 worth .They must be loosing a lot of business or maybe they have so much they can choose ? Either way it's sad when all other garden mail order companies charge £4.95 to £6.95 delivery .It seems like another Way to squeeze more profit and still it arrives in 3 to 5 days like Hermes . I don't need the plant that much.Maybe Rae at Burncoose could review his postage charges so many people im sure like me who want to do business with Burncoose will in the future be able too.C

Resposta da Burncoose Nurseries
Another remarkably speedy delivery (ordered Wednesday and part-delivered Friday) of quality plants. Excellent service!

Resposta da Burncoose Nurseries
If there was a minus then this is what this nursery would achieve. They try and associate themselves with the RHS but in reality are a poor quality nursery with poor quality customer service. If in doubt ....don't!
Firstly, the actual plants and the delivery timescale are very good. I bought interesting plants on sale so the plant prices were reasonable. Unfortunately, this company is badly let down by their couriers DX. The delivery charge at £13.50 for four plants is the highest I've come across for plant deliveries. In my experience it's typically about £6 to £8. The delivery charge was 22.5% of the total order cost. Given the charge, I expected an exemplary delivery experience. That's not what I got. I nominated my enclosed porch as the safe delivery place. This was completely ignored and the parcel was placed outside my obviously open and obviously outward opening porch door in full view of the street. The large parcel also blocked my porch door from opening further, which was an unwanted problem I had to solve. I was in at the time, so I know that the doorbell wasn't rung. DX are clearly very slapdash as the delivery instructions were printed on the label. I won't be buying from Burncoose again, with regret, as I rate the plants but their couriers just let them and me down.

Resposta da Burncoose Nurseries
I used Burncoose as one supplier in part of a much bigger planting project. Their product range was good and prices competitive. They did not have all the items in stock that they showed on the website but that seems common in the industry as other retailers had similar issues, presumably when they have a shop as well. What I did like is that Burncoose's communication was very good. I also liked that they offered the choice of a refund or to wait until the item returned to stock and dispatch the remaining items then. Not all of their competitors did that. All in all, a great experience.

Resposta da Burncoose Nurseries
Scammers
We bought a tree plant at the Hampton court flower show. They said they will deliver the plants within a week it’s has been 3 weeks and we haven’t received the plant . We contact them they told us there’s was a major delay on the plant . We asked for a refund and refuse to refund .
Stay away totally unprofessional and scammers .
We report the nursery to RHS organiser.

Resposta da Burncoose Nurseries
Diseased plant delivered last year (not a cheap one either). I raised concern straight away which was dismissed. Low and behold, new year comes round and the plant continues to show signs of disease.
Burncoose finally agree that it's diseased and agree to a refund within 3-5 working days. This is over a month ago and still no refund.
Joke of a company masquerading as a legitimate respectable nursery.
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.