The carpet was delivered quickly, and it appears to be of good quality and as envisioned. Unfortunately I ordered the wrong amount but Burts organised a stress free return and full refund minus the de... Ver mais
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Veja o que dizem as avaliações
Amazing value. I saved £££s from buying here and then just sourced a local fitter. I was quoted £1000 for this or similar with underlay and fitting and by sourcing it here and with a decent underl... Ver mais
Prompt dispatch of well packaged carpet remnant. Friendly, helpful courier who delivered inside the front door . Excellent quality carpet, easy to lay and looks great in the refurbished room. 3rd Burt... Ver mais
Brilliant company to deal with - from the initial pre-order enquiry to delivery they were efficient and polite! Upon enquiring about the carpet they went the extra mile to make sure it was delive... Ver mais
Detalhes da empresa
- Loja de Carpetes
- também em
- Atacadista de Carpetes
- Loja de artigos para reforma residencial
- Loja de Pisos
- Loja especializada em pisos de linóleo
Escrito pela empresa
Burts Online offer a fantastic selection of carpets, vinyl, artificial grass and commercial flooring solutions. Our prices are competitive and our free sample service helps you to choose by sending up to 4 samples straight to your home! Get in touch! Our customer service team love to help and will assist you with any queries that you may have.
Burts Online Ltd
Escrito pela empresa

- Customer service is our focus!
- Our focus is making sure that our customers feel looked after by providing a great customer experience and excellent service.
Informações de contato
Union Street, TS1 5PW, Middlesbrough, Reino Unido
- 0333 772 0294
- INFO@BURTS.CO.UK
- burts.co.uk
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 57% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Overall great experience
Overall great experience. Quality product delivered really quickly. Only thing that knocks it down is the use of dx as a delivery partner, no tracking available and ignored delivery day update. Burts as a company cannot fault.
The range of merchandise was very good.
The range of merchandise was very good.
The online ordering was simple.
The delivery was as quoted.
The overall experience was easy and efficient.
Very good product & price!
A very good price for a what is a really quite high end & expensive carpet, delivered when you said. Excellent service, thanks.
Great price and good service
A satisfied returning customer.
I'm a returning customer. Still a good selection at a very keen price.
We received excellent service5 star service from…
We received excellent service from Burt’s. The carpet was a very competitive price and excellent quality they even arranged for us to pick the carpet up saving on delivery.
Will definitely use them again.
Excellent service
Prompt delivery
Prompt delivery. Although had a slight glitch about the order, which meant that the carpet I had ordered turned out not to be available I was sent an excellent alternative at no extra cost.
Very good service…
Can’t comment on carpet as it hasn’t been laid yet but it looks to be good value for money. Delivery was within 3 days as promised
Good guys to deal with who care
Everything went smoothly untill…
Everything went smoothly untill delivery- the address label had a wring address and it was delivered to the wrong house. Luckily I traced it because our address is similar and its happened before .
Excellent service from start to finish…
Excellent service from start to finish will certainly keep your company in mind for any future purchases
The whole thing was very smooth
The whole thing was very smooth. Despatch and delivery was quick and carpet was exactly as stated.
Great Customer Service *****
We found Burt's online whist hunting for a carpet we had been told from our usual supplier had been discontinued. Panicked and with 2 rooms still to finish, I contacted Burt's who was showing they had this carpet on the website. I spoke with a lovely man called Brandon,explained
we needed this particular carpet and he contacted the supplier directly, confirming it wasn't discontinued and ordered it for us. Honestly such a helpful guy a credit to the company. He kept us updated every step of the way with delivery too.
A fantastic company to deal with, great online prices. We will definitely use Burts for all our future projects.
Very pleased with carpets very quick…
Very pleased with carpets very quick delivery
Great price with quick reliable delivery.
Easy to buy on there website, Great
price and delivered on time within a few days.
Would definitely purchase from Burts again and recommend them.
Excellent communication
Excellent communication, and ease of delivery. Thank you
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