i win and Make Request for withdraw after That it Make realise why i win. Since 11th of May No 1 Response to email or reply Review. I Think I got Scammed by This Butler Bingo after win.1 Year i spend... Ver mais
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Veja o que dizem as avaliações
Mada was great help on live chat very happy chat from start to finish 😀 couldn't have got what I need done any faster then what Mada done for me on live chat 😀 Keep up the great amazing work Mada pl... Ver mais
A empresa respondeu
My customer support agent Maxi.M was an absolute pleasure to chat with resolved and answered my queries very polite fast and a jiy to speak with as always butlers bingo 100% pleased with your service... Ver mais
A empresa respondeu
Joined tonight easy site to use and I had good experience as won quite a fair bit money by depositing £10 with welcome bonus. Withdrawal process is 24 hours from butlers bingo as told by chat adviso... Ver mais
A empresa respondeu
Detalhes da empresa
Butlers Bingo
Escrito pela empresa
- Butlers Bingo brings you fun online bingo and casino games straight to you in the comfort of your own home. With 90 Ball Bingo, 75 Ball Bingo and more, plus over 300 games, there’s something for everyone!
- Our response to the current situation
- At Butlers Bingo, we’re all working from home to keep the company running as close to ‘business as usual’ as possible. This means our site is fully operational as normal and our friendly Customer Service team are on hand any time of day or night on our 24/7 Live Chat to answer any queries.
- Our approach to Safe Gaming
- Responsible gambling always has been and always will be of the utmost importance to us. At this sensitive time, we will be increasing our proactive customer interactions and adding additional player protection measures. We have a wide range of responsible gambling tools available on our site to all our customers and we are always here to help and offer advice on safe gaming.
- Getting in touch
- For any queries, please contact us at support@butlersbingo.com or visit our site to speak with our Customer Service team via our 24/7 Live Chat.
Informações de contato
Reino Unido
- support@butlersbingo.com
- butlersbingo.com
3,9
Muito Bom
1 mil avaliações
Respondeu a 83% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Amanda was Great….
Amanda was Great….. she sorted my query out within minutes
Thank you Amanda
4 de agosto de 2025
Avaliação não solicitada
Resposta da Butlers Bingo
Hey Billy,
Many thanks for your lovely review. We agree that Amanda is great! We will be sure to pass on your positive feedback.
Anytime you require assistance please feel free to give us a shout 😉️
Kind regards
The Butlers Bingo Team
Not true to what the state
Not true to what the state
The state withdrawals are processed within 24-48 hours
Withdrew my money fine 24 hours passed was told within that mu withdrawal would be put through and all of a sudden the requested my documents fine I send them across instantly short while after they were approved , contact numerous times being told my withdrawal would be processed today however no update has been given
I’ve only ever deposited £200 on this site there should of been no reason to request documents I’ve played on plenty casino where withdraw very large amounts and never asked for any verification
Fair enough I know every casino is different but why am I still waiting for my withdrawal if all my info has been approved !!!
They also put my deposit limit to £50 which is ridiculous
Won’t be playing again it’s a shame I really thought with reviews I woulndmt be putting bad reviews
2 de agosto de 2025
Avaliação não solicitada
Resposta da Butlers Bingo
Hello Aiesha,
Thank you for taking the time to provide Feedback.
So sorry that you did not have a better experience. We really do appreciate how frustrating the Verification Process can be and apologise, but we are, on occasion, due to regulation compelled to request these Documents.
This process can impact on the Withdrawal Process sometimes but we always strive to complete the entire process in as timely a manner as possible.
We really do hope that now this process is behind you, that you will kindly consider giving us another chance to show you just how fun and efficient we can be! Thank you.
Regards
The Butlers Team
Very good gambling website
Withdrawals always cam through within a few days if I ever did have an issue with it the customer service live chat was extremely helpful and explained the next steps I needed to take very well.
Very pleased with my experience on this site.
2 de agosto de 2025
Avaliação não solicitada
Resposta da Butlers Bingo
Hello James,
Thank you for your wonderful Feedback. We are so pleased that your are happy with your Experience on the Site!
Delighted that you found are Live Chat Team to be extremely helpful. They really do aim to please 😉️
Kind regards
The Butlers Bingo Team
This is one of the fairest sites I have used
This is one of the fairest sites I have joined had lots of nice wins quick payout better than most other sites I am very pleased unlike others if you win you go on and don’t win again not butlers they are fair and worth every penny
1 de julho de 2025
Avaliação não solicitada
Resposta da Butlers Bingo
Hi Paula,
Thank you so much for your thoughtful review! We're thrilled to hear you're enjoying fair play, quick payouts, and a bit of luck too. At Butlers, we believe everyone deserves a fair chance—and it’s great to know that’s coming through!
Regards,
The Butlers Bingo Team
Resposta da Butlers Bingo
Hi Andy,
Many thanks for your review.
We are so pleased that you had fun and got all 3, keep up the good work!
Regards
The Butlers Bingo Team
Haven't won yet but Wade is a great…
Haven't won yet but Wade is a great person to help you if you need anything
22 de julho de 2025
Avaliação não solicitada
Resposta da Butlers Bingo
Hi Sarah Louise,
Thank you so much for taking the time to leave a review.
We agree about Wade! He is very informative and friendly. We will pass on your kind words to him. We hope that your luck improves and your winning streak begins!
Regards
The Butlers Bingo Team
Good
Joined tonight easy site to use and I had good experience as won quite a fair bit money by depositing £10 with welcome bonus. Withdrawal process is 24 hours from butlers bingo as told by chat advisor who answered straight away. Not a lot of games to choose from compared to other casino/bingo sites but still good choice.
21 de julho de 2025
Avaliação não solicitada
Resposta da Butlers Bingo
Hello Sarah,
Welcome to our Site & many thanks for your positive review!
We are so pleased that you have some winnings to collect, well done 😉️ Should you ever have a question or query please feel free to reach out to our Customer Support Team, we are available 24/7 and will happily oblige in assisting you.
Have a great day & take care!
The Butlers Bingo Team
Amazing quick response
I was really impressed with the quick and easy live chat, Amanda was extremely helpful and helped me understand the process of 1st withdrawal. Also managed to put my mind at ease about my bonuses
18 de julho de 2025
Avaliação não solicitada
Resposta da Butlers Bingo
Hello Emma,
Thank you so much for your lovely review. We are so pleased that Amanda could assist you with you enquiry.
Please feel free to contact our Support Team anytime that you have a question we are on hand 24/7 and will gladly assist you!
Lots of luck!!
The Butlers Bingo Team
problem…sorted
Teresa was able to sort out a problem very quickly. She was very quick with coming on to the chat as well, so didnt have too long to wait
15 de julho de 2025
Avaliação não solicitada
Resposta da Butlers Bingo
Hi Julie,
Thank you for your kind words! We're so pleased to hear Teresa was able to assist you promptly and efficiently. We'll be sure to pass along your lovely feedback.
Regards,
The Butlers Bingo Team
Dealt with Rachel today she was a star…
Dealt with Rachel today she was a star customer service was above the rest x
14 de julho de 2025
Avaliação não solicitada
Resposta da Butlers Bingo
Hi Roxie,
Thank you for your patience, and for the lovely feedback! We're thrilled to hear Rachel turned things around and gave you service that stood out—she’ll be so pleased to hear this! ✨
Regards,
The Butlers Bingo Team
Fast answer to my problem
Theresa was polite and got the answer I needed with no fuss
7 de julho de 2025
Avaliação não solicitada
Resposta da Butlers Bingo
Hi Denise,
Thank you for your kind words. We're delighted to hear that Teresa was able to assist you efficiently and courteously — we'll be sure to pass along your appreciation
Regards,
The Butlers Bingo Team
HELPFUL
I joined, i needed help,Teresa very quickly came to my assistance, and sorted my query very quickly she was also a very friendly, nice lady.
7 de julho de 2025
Avaliação não solicitada
Resposta da Butlers Bingo
Hi Christina,
Thank you for the lovely feedback! We're so glad Teresa could assist you quickly and kindly — we’ll be sure to pass on your kind words to her!
Regards,
The Butlers Bingo Team
Good service
The customer service is excellent 👌 any issues what so ever dealt with instantly and the site itself is Fantastic 💯s off games spoilt for choice
5 de julho de 2025
Avaliação não solicitada
Resposta da Butlers Bingo
Hi Michelle,
Wow — what a fantastic review! We're thrilled you’re enjoying the site and that our support team is hitting the mark. Thanks for the love!
Regards,
The Butlers Bingo Team
Brilliant! clear, quick and caring
Awesome so helpful and super quick yo resolve issues
5 de julho de 2025
Avaliação não solicitada
Resposta da Butlers Bingo
Hi Dpudpu,
Awesome to hear — and even better that we could help quickly! Thanks for the great feedback!
Regards,
The Butlers Bingo Team
*****do not use this site******
do not use this site long payout times still waiting on mine and the slots are very low rtp and dont play. plus a bad variety of game providers
4 de julho de 2025
Avaliação não solicitada
Resposta da Butlers Bingo
Hi Harrison, thanks for your feedback. We're sorry to hear about your experience. Our team is always working to improve payout times and expand our game selection. If you're still waiting on a withdrawal, please reach out to support so we can help.
Regards,
Butlers Bingo
Rachel was a massive help she is an…
Rachel was a massive help she is an absolute star 😊
30 de junho de 2025
Avaliação não solicitada
Resposta da Butlers Bingo
Hi David,
Thank you for your kind words. We’re delighted to hear Rachel was such a great help—she truly is a star, and we’ll be sure to pass along your lovely feedback!
Regards,
The Butlers Bingo Team
I chatted with thresea she was fast…
I chatted with thresea she was fast friendly and sorted my query in 2 minutes great site
29 de junho de 2025
Avaliação não solicitada
Resposta da Butlers Bingo
Hi There,
Thanks so much for your lovely feedback! We're thrilled to hear Theresa was fast, friendly, and helpful — we’ll be sure to pass on your kind words!
Regards,
The Butlers Bingo Team
Wade was super fast in resolving the…
Wade was super fast in resolving the issue changing the free spins I received and that I couldn’t play to another game
27 de junho de 2025
Avaliação não solicitada
Resposta da Butlers Bingo
Hi Angie,
Thank you for your kind words! We're delighted to hear Wade was able to resolve the issue so quickly and get you back to enjoying your spins. We'll be sure to pass on your feedback!
Regards,
The Butlers Bingo Team
My rep I spoke with was so amazing she…
My rep I spoke with was so amazing she really understood me and spoke me through what I had to do also I’ve spoke with ppl on sites before but not like this she was really great wish there were more like her thanks again hun your a star at your job
26 de junho de 2025
Avaliação não solicitada
Resposta da Butlers Bingo
Hi Leigh,
Thank you so much for your kind words. We're delighted to hear that your experience was so positive and that our team member made such a strong impression. We'll be sure to pass along your lovely feedback — it truly means a lot to us.
Regards,
The Butlers Bingo Team
I let you know when I get on the site…
I let you know when I get on the site lol but had nice chat with Teresa
15 de junho de 2025
Avaliação não solicitada
Resposta da Butlers Bingo
Hi Susan,
Thanks for the update! We're glad you had a great chat with Teresa—she’s a star. Let us know if you need anything once you're on the site!
Regards,
The Butlers Bingo Team
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