i win and Make Request for withdraw after That it Make realise why i win. Since 11th of May No 1 Response to email or reply Review. I Think I got Scammed by This Butler Bingo after win.1 Year i spend... Ver mais
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Veja o que dizem as avaliações
Mada was great help on live chat very happy chat from start to finish 😀 couldn't have got what I need done any faster then what Mada done for me on live chat 😀 Keep up the great amazing work Mada pl... Ver mais
A empresa respondeu
My customer support agent Maxi.M was an absolute pleasure to chat with resolved and answered my queries very polite fast and a jiy to speak with as always butlers bingo 100% pleased with your service... Ver mais
A empresa respondeu
Joined tonight easy site to use and I had good experience as won quite a fair bit money by depositing £10 with welcome bonus. Withdrawal process is 24 hours from butlers bingo as told by chat adviso... Ver mais
A empresa respondeu
Detalhes da empresa
Butlers Bingo
Escrito pela empresa
- Butlers Bingo brings you fun online bingo and casino games straight to you in the comfort of your own home. With 90 Ball Bingo, 75 Ball Bingo and more, plus over 300 games, there’s something for everyone!
- Our response to the current situation
- At Butlers Bingo, we’re all working from home to keep the company running as close to ‘business as usual’ as possible. This means our site is fully operational as normal and our friendly Customer Service team are on hand any time of day or night on our 24/7 Live Chat to answer any queries.
- Our approach to Safe Gaming
- Responsible gambling always has been and always will be of the utmost importance to us. At this sensitive time, we will be increasing our proactive customer interactions and adding additional player protection measures. We have a wide range of responsible gambling tools available on our site to all our customers and we are always here to help and offer advice on safe gaming.
- Getting in touch
- For any queries, please contact us at support@butlersbingo.com or visit our site to speak with our Customer Service team via our 24/7 Live Chat.
Informações de contato
Reino Unido
- support@butlersbingo.com
- butlersbingo.com
3,9
Muito Bom
1 mil avaliações
Respondeu a 83% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
AMANDA LIVE CHAT
Amanda resolved my query so quickly very helpful and friendly e cellent customer service
15 de junho de 2025
Avaliação não solicitada
Resposta da Butlers Bingo
Hi Sean,
Thank you for your kind words! We're delighted Amanda could resolve your query quickly and provide excellent, friendly service. We appreciate your feedback!
Regards,
The Butlers Bingo Team
Well I have played on here for so long…
Well I have played on here for so long honestly all you do is deposit deposit deposit games lasting 10 minutes this site glossy site it's absolutely appalling even the new games are appalling well I am definitely having second thoughts with this site
12 de junho de 2025
Avaliação não solicitada
Resposta da Butlers Bingo
Hi Lee,
Thank you for your feedback. We're sorry to hear you're not enjoying your experience with our games. We always strive to offer fair and entertaining gameplay, and we're happy to review your experience in more detail.
Please feel free to reach out to our support team directly — we’re here to help and would like the opportunity to improve things for you.
Thanks again for being a long-time player.
Butlers Bingo
experience was nice and simple
experience was nice and simple, i had the lovely teresa helping me and managed to sort out my issue pretty quick
2 de junho de 2025
Avaliação não solicitada
Resposta da Butlers Bingo
Hi Shawnee,
Thanks for the great feedback! We're happy to hear your experience was smooth and that Teresa was able to help quickly — she truly is a gem!
Regards,
The Butlers Bingo Team
Brilliant site
Brilliant site. Teresa is an amazing customer service agent. First class.
2 de junho de 2025
Avaliação não solicitada
Resposta da Butlers Bingo
Hi There
Thank you for the wonderful feedback! We're delighted you’re enjoying the site, and we'll make sure Teresa knows she made such a great impression. First-class customers deserve first-class service!
Regards,
The Butlers Bingo Team
This site is a FIX!!!!!
DONT WASTE YOUR MONEY!! STARTED OFF OK SO AS TO LURE YOU IN , NOW ALL THEY DO IS ROB YOU! HAVE AVOIDED PLAYING ON HERE FOR A WHILE BECAUSE OF THIS, THOUGHT ID TRY MY LUCK AGAIN TODAY THINKING MAYBE JUST MAYBE I MAY BE WRONG , HAHA MORE FOOL ME SHOULD OF STUCK WITH MY GUT INSTINCTS ! YET AGAIN ROBBED ME BLIND! AVOID AVOID AVOID PEOPLE!!
30 de maio de 2025
Avaliação não solicitada
Resposta da Butlers Bingo
Hi Katina, thanks for giving us another try — we really appreciate it. Just to reassure you, all our games are completely random and fair, but we totally understand how frustrating a losing streak can be. Fingers crossed your luck turns around soon! 🍀
Amazing experience
Amazing experience playing bingo won the full house first game :)
Very helpful live chat with wade also thank you. he fixed my free spins issue straight away very helpful thank you
28 de maio de 2025
Avaliação não solicitada
Resposta da Butlers Bingo
Hi Rachal,
Congratulations on your win! We're delighted you had such a great start and that Wade was able to assist you quickly. Your feedback is greatly appreciated — thank you for sharing it
Regards,
The Butlers Bingo Team
DO NOT RECOMMEND
been waiting 3 weeks for my money and no sign of getting it anytime soon!!!!!! awful service. Would not recommend!!!
27 de maio de 2025
Avaliação não solicitada
Resposta da Butlers Bingo
Hi Jessica,
we're really sorry for the delay and frustration caused. This isn’t the experience we aim to provide, and we understand how disappointing it must be. We’re actively working to resolve issues like this and truly appreciate your patience.
Best regards,
Butlers Bingo
Ty Paul
Paul was most helpful in sorting the welcome bonus for me with such ease. Ty Paul
17 de maio de 2025
Avaliação não solicitada
Resposta da Butlers Bingo
Hi Darren,
Thank you for the kind words! We're so pleased Paul was able to assist you with your welcome bonus so smoothly. We’ll be sure to pass on your thanks!
Regards,
The Butlers Bingo Team
Won’t be back anytime soon.
13 de maio de 2025
Avaliação não solicitada
Resposta da Butlers Bingo
Hi there. We're really sorry to hear that you're feeling this way. If you ever decide to give us another try, please don’t hesitate to reach out — we’d love the chance to make things right for you. Thank you for your feedback.
Best,
Butlers Bingo
Have stolen thousands of pounds from me…
Have stolen thousands of pounds from me and my girlfriend because we played the same bingo games and they claim that we have broken their terms doing so.
Absolutely criminal that they think they can steal our money for simply playing together.
2 de maio de 2025
Avaliação não solicitada
Resposta da Butlers Bingo
Hi QB, we're really sorry to hear how upset you are. We understand this situation is frustrating. Our team follows strict terms and conditions, but we’d be happy to review your case again if you reach out to our support team. Your feedback is important to us, and we want to make sure you feel heard.
Regards,
Butlers Bingo
Resposta da Butlers Bingo
Hi Semilore,
Good morning! 😊 How can I help you today?
Regards,
The Butlers Bingo Team
I want to leave a review for a live…
I want to leave a review for a live chat lady Rachel Robinson from the United States she was lovely and very helpful!!!!! And gets 5 STARS from Jodie Walmsley from England 🏴
18 de abril de 2025
Avaliação não solicitada
Resposta da Butlers Bingo
Hi Jodie,
Thanks a bunch for the awesome review! You’ve officially made our day shine brighter. 🌟😊
Regards,
The Butlers Bingo Team
Great fun site so far
Great fun site so far. Very helpful customer service guy called James delt with a issue for me very quickly. Much appreciated
11 de abril de 2025
Avaliação não solicitada
Resposta da Butlers Bingo
Hi Michelle,
We're so glad you're enjoying the site and that James could sort things out quickly for you. We'll be sure to pass on the kudos—he'll love it!
Regards,
The Butlers Bingo Team
TERESA always sorts your issues out.
9 de abril de 2025
Avaliação não solicitada
Resposta da Butlers Bingo
Hi Ryan,
Teresa’s got that magic touch, doesn’t she? 💫 Consider your issues officially sorted! Thanks for the love! 🙌
Regards,
The Butlers Bingo Team
Savannah on live chat was very helpful
Savannah on live chat was very helpful. Quick resolution for documents and talked me through how to provide these. Thanks!
9 de abril de 2025
Avaliação não solicitada
Resposta da Butlers Bingo
Thanks so much for the kind words! We're thrilled to hear Savannah was able to help you quickly – we’ll be sure to pass on the praise! 😊👏
So far so good
Joined today, so far so good. Really helpful customer service. Amanda helped me greatly with what I had trouble with.
Games look really good and site is set out well.
6 de abril de 2025
Avaliação não solicitada
Resposta da Butlers Bingo
Hi Leah,
Welcome aboard! 🎉 We're so happy to hear you're enjoying everything so far. Amanda will be thrilled to know she could help! If you need anything else, we're always here for you. Happy gaming!
Regards,
The Butlers Bingo Team
Savannahs was quick,.polite an made…
Savannahs was quick,.polite an made contacting easy. Thanks
5 de abril de 2025
Avaliação não solicitada
Resposta da Butlers Bingo
Hi Sarah,
Thanks so much for the great feedback! 😊 We're glad Savannah could assist you quickly and smoothly. If you need anything else, feel free to reach out!
Regards,
The Butlers Bingo Team
Resposta da Butlers Bingo
Hi Amanda,
Thanks for the great feedback! We're glad we could assist you quickly. If you need anything else, just let us know!
Regards,
The Butlers Bingo Team
Polite & Speedy Support
Good site. Had to update my details, found how easily in the Q&A. Used the chat to do this, with the help of Savannah all was done in minutes 🙌🏽
24 de março de 2025
Avaliação não solicitada
Resposta da Butlers Bingo
Hi Aiden,
Thanks for the great feedback! We're so glad you found everything easily in the Q&A and that Savannah was able to help you sort everything out quickly. We're always here to make things easy for you! 🙌🏽😊
Regards,
The Butlers Bingo Team
I wanted to close my account as I was…
I wanted to close my account as I was gambling too much.
I had 2 amounts for £550.
They are refusing to pay me out .
This has been going on for 7 days now and I really need the cash back..
They don't want to pay me .
I am taking it further with IBAS and the press, if anyone wants to join me to fight my cause.
17 de março de 2025
Avaliação não solicitada
Resposta da Butlers Bingo
Hi Jacqueline,
We understand your concerns and appreciate your patience. We’ve looked into this, and we can confirm that the issue has now been resolved. If you need any further assistance, please don’t hesitate to reach out to our support team.
Best regards,
Butlers Bingo
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