You as a company great. Well priced and very professional. I'll probably be using you to complete my project. However . Your delivery driver damaged 10 of the plaster boards upon delivery which... Ver mais
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Veja o que dizem as avaliações
Fast delivery, great prices and good stock of quality products. Flat sheet nitrile insulation Class O and K-flex adhesive work perfectly together!
Ordered two rolls of foiled roll insulation. My experience was spot on was dispatched in good time. no complaints
I recently purchased pipe insulation from Buy Insulation and am very pleased with my purchase. A great experience overall, and I’m happy to recommend this shop to anyone looking for insulation for the... Ver mais
Detalhes da empresa
Escrito pela empresa
Welcome to BuyInsulation.co.uk, the leading independent North West distributor of Thermal and Acoustic Insulation, Fire Protection and Trace Heating. BuyInsulation specialise in the supply of all types of Insulation, Metal and Ancillaries related to the Industrial, HVAC, Marine and Acoustic markets, with competitive pricing combined with next-day delivery on stock items.
Informações de contato
Unit 1 Newstet Road, Knowsley Industrial Park, L33 7TJ, Liverpool, Reino Unido
- 03301336613
- sales@buyinsulation.co.uk
- buyinsulation.co.uk
4,5
Excelente
313 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 20% das avaliações negativas
Normalmente responde dentro de 24 horas
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Quick delivery and product as described
31 de outubro de 2024
Resposta da Buy Insulation
Thank you Leka, for taking the time to share your feedback.
We are pleased to know your order arrived swiftly and matched your expectations. It is always good to hear when our service makes things easy for our customers. If you ever need advice or help in the future, just get in touch.
Best regards,
Buy Insulation Customer Care team
It arrived damaged
It arrived on a pallet with part black wrapping round it but at some stage it had straps round it that caused damage to the sheets of insulation not happy to have it delivered like that
11 de novembro de 2024
Resposta da Buy Insulation
Thank you, David, for sharing your experience.
We are sorry to hear your order arrived with damage and for the disappointment this caused.
Your feedback is important and we are looking at how we can improve our packaging and delivery process to prevent this in future. If you would like to discuss this further or need support, please email us at sales@buyinsulation.co.uk and our team will be happy to help.
Kind regards,
Buy Insulation Customer Care team
Resposta da Buy Insulation
Thank you for your feedback. We are pleased you were happy with the price and the service you received for your insulation knives. If you need anything else, we will be glad to assist.
Best wishes,
Buy Insulation Customer Care team
Really helpful support and items…
Really helpful support and items supplied quickly and well packaged
4 de novembro de 2024
Resposta da Buy Insulation
Thank you for your review. We are glad you found our support helpful and your items arrived quickly and well packaged. It is always our aim to make things straightforward for our customers. If you need anything in the future, we are always here to help.
Kind regards,
Buy Insulation Customer Care team
Armaflex insulation glue arrived not as…
Armaflex insulation glue arrived not as pictured, a cheaper alternative arrived
It's a chore to use in comparison
Wouldn't use again
6 de novembro de 2024
Avaliação não solicitada
Resposta da Buy Insulation
Thank you, Marc, for your honest feedback.
We are sorry to hear the glue supplied did not match the product image and that it did not meet your expectations. Your comments have been noted and we are reviewing how our products are displayed and supplied to ensure customers always receive what they expect.
If you would like to discuss this further or need any assistance in the future, please contact us at sales@buyinsulation.co.uk.
Kind regards,
Buy Insulation Customer Care team
Have used Buy Insulation 3 times the…
Have used Buy Insulation 3 times the best prices and fantastic delivery always with a smile thank you .
28 de outubro de 2024
Resposta da Buy Insulation
Thank you, Andrew, for being a loyal customer and for your kind words.
It is wonderful to hear you have returned to us several times and have been happy with the prices and the friendly delivery service. We look forward to helping you again in the future.
Best wishes,
Buy Insulation Customer Care team
Easy ordering and lots of options
Easy ordering, lots of options so could get the exact boards I wanted. Elliot was helpful with local collection. Will use again
4 de outubro de 2024
Avaliação não solicitada
Resposta da Buy Insulation
Thank you Joseph.
We are pleased you found it easy to order and were able to find exactly what you needed. It is great to hear Elliot was helpful with your collection. We appreciate your feedback and look forward to serving you again.
Best regards,
Buy Insulation Customer Care team
40mm celotex
A very good range of products. Simple to order and efficient delivery
11 de outubro de 2024
Avaliação não solicitada
Resposta da Buy Insulation
Thank you for choosing us for your insulation needs. It is great to know you found exactly what you were after and that ordering was hassle free. We work hard to keep our range up to date and get orders out promptly, so your feedback is much appreciated. If you ever have a question or need advice, we are always on hand to help.
All the best,
Buy Insulation Customer Care team
ordered online picked up the day after
ordered online picked up the day after, guys at the warehouse were really helpful easy experience they also deliver too highly recomend
16 de outubro de 2024
Avaliação não solicitada
Resposta da Buy Insulation
Thank you David, for sharing your experience.
We are glad you found the process straightforward and that our warehouse team could help when you came to collect. It is always good to hear you would recommend us and we look forward to helping you again, whether for collection or delivery.
Best regards,
Buy Insulation Customer Care team
Good quality
Good quality super quick delivery will use again thanks
22 de outubro de 2024
Avaliação não solicitada
Resposta da Buy Insulation
Thank you Andrew, for taking the time to leave a review.
We are delighted you were pleased with the quality and how quickly your order arrived. Knowing you will use us again means a lot. If you ever need help choosing products in future, just give us a shout.
Kind regards,
Buy Insulation Customer Care team
Five stars
I couldn't get 40mm celotex locally so I had to order online. Buy insulation were the most reasonable delivery cost I could find for the small quantity I needed. As a bonus they sold 400mm strips of it so that saved me time farting about cutting big boards down.
No tracking info provided but it arrived 2 working days after I placed the order.
Great stuff!
12 de outubro de 2024
Avaliação não solicitada
Resposta da Buy Insulation
Thank you, James, for such a detailed and honest review.
We are pleased we could help you source the exact size you needed without the hassle of cutting down large boards, and that our delivery costs suited your project.
Sorry we missed the mark on tracking info, but glad to hear everything arrived quickly and as expected. If you need anything in future, we are always happy to help.
Best wishes,
Buy Insulation Customer Care team
Good experience
Good experience. Good price for the product. Don't be put off if nobody answers the phone
22 de outubro de 2024
Avaliação não solicitada
Resposta da Buy Insulation
Thank you for sharing your thoughts. We are glad you were happy with the product and price. We know our phone lines can be busy at times, but rest assured our team is always working to get back to customers as soon as possible. If you ever need help, you can also reach us by email or our website chat.
All the best,
Buy Insulation Customer Care team
Dorma Insulation
Having been into places like B & Q , Wickes etc ,I originally thought that my project was going to be expensive.We had recently moved into a Dorma Bungalow in Cheshire , on checking in the loft space I found there was no insulation around the upper bedroom - just bare boards.
Buying it in packs of 10 was the cheapest way of doing it and easiest.
Delivery was good also.
26 de setembro de 2024
Resposta da Buy Insulation
Thank you David, for your five-star review and for sharing your story.
We are delighted you found a cost-effective option for your Dorma Bungalow and that buying in packs of 10 made things easier for your project. It is always good to hear delivery went smoothly as well. If you ever need more insulation or advice, just let us know.
All the best,
Buy Insulation Customer Care team
Poor communication
Poor communication, delivery was delayed due to transport issues yet no update on when it would be resolved and received.
When delivered 2 panels were damaged.
30 de setembro de 2024
Resposta da Buy Insulation
Thank you, Lee, for your honest feedback.
We are sorry to hear about the lack of communication and the delay with your order, as well as the damage to your panels. We know how frustrating this must have been and are reviewing our processes to make sure customers are kept better informed in future and that products arrive in perfect condition. If you would like to discuss this further or need support, please email us at sales@buyinsulation.co.uk.
Kind regards,
Buy Insulation Customer Care team
I wanted insulation boards to insulate the floor of my static caravan
I wanted insulation boards to insulate the under floor of my static caravan. The problem i had was i needed 3 differen widths of boards. I spoke to buyinsulation.co.uk and they said they could cut the boards to any width i wanted, saving me having to spend a lot of time cutting to size.
Very helpfull company, price was good and cost no more than another quote i had for supplying 1 standard width. Delivery was within 3 days and boards are good quality, caravan is much warmer now.
5 de setembro de 2024
Avaliação não solicitada
Resposta da Buy Insulation
Thank you, Mike, for your fantastic five-star review.
We are so pleased we could help you get exactly the right sizes for your caravan and save you the hassle of cutting everything down yourself. It is great to hear you found us helpful, the prices fair and that delivery was quick.
Even better to know your caravan is warmer as a result. If you need anything else or have more projects planned, we are always here to help.
Best wishes,
Buy Insulation Customer Care team
Good Company
Once again, Buy insulation were wonderful to deal with. My order arrived within two days, there was a small mistake in what arrived and this was very quickly rectified by Elliot. I will happily recommend them to others. All round great service!!
15 de setembro de 2024
Avaliação não solicitada
Resposta da Buy Insulation
Thank you Caroline, for your lovely feedback. We are delighted to hear you had another positive experience with us and that Elliot could quickly sort out the mix-up with your order. Your recommendation means a lot and we truly appreciate your continued support. If you ever need anything else, just let us know.
All the best,
Buy Insulation Customer Care team
Excellent service.
Installation query resolved quickly and parts delivered promptly. Great customer service would definitely use again and recommend.
Many thanks!
18 de setembro de 2024
Avaliação não solicitada
Resposta da Buy Insulation
Thank you Adrian for your kind words.
We are pleased we could resolve your installation query quickly and get the parts to you without delay. It is great to hear you were happy with our customer service. Your recommendation means a lot and we look forward to helping you again.
Best wishes,
Buy Insulation Customer Care team
Good company to deal with
The price of the insulation was very competitive and it was delivered very quickly.
20 de setembro de 2024
Avaliação não solicitada
Resposta da Buy Insulation
Thank you so much for your five-star review Paul. We are glad you found our prices competitive and your order arrived without delay. It is always rewarding to know we have made things easy and affordable for our customers. If you have any questions or future projects, we are always happy to help.
Best regards,
Buy Insulation Customer Care team
Resposta da Buy Insulation
Thank you for your review. We are pleased to hear you were happy with the service and found the delivery prompt. We aim to keep things simple and efficient for every order. If you need anything in the future, please do get in touch.
Best wishes,
Buy Insulation Customer Care team
Delivered very quickly
Delivered very quickly, exactly what was needed. Great company to deal with. Would use again.
20 de setembro de 2024
Avaliação não solicitada
Resposta da Buy Insulation
Thank you Stephanie for your lovely feedback. We are glad your order arrived so quickly and met your needs. It is always our aim to make things straightforward and reliable for our customers. We appreciate your kind words and look forward to helping you again.
All the best,
Buy Insulation Customer Care team
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