You as a company great. Well priced and very professional. I'll probably be using you to complete my project. However . Your delivery driver damaged 10 of the plaster boards upon delivery which... Ver mais
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Veja o que dizem as avaliações
Fast delivery, great prices and good stock of quality products. Flat sheet nitrile insulation Class O and K-flex adhesive work perfectly together!
Ordered two rolls of foiled roll insulation. My experience was spot on was dispatched in good time. no complaints
I recently purchased pipe insulation from Buy Insulation and am very pleased with my purchase. A great experience overall, and I’m happy to recommend this shop to anyone looking for insulation for the... Ver mais
Detalhes da empresa
Escrito pela empresa
Welcome to BuyInsulation.co.uk, the leading independent North West distributor of Thermal and Acoustic Insulation, Fire Protection and Trace Heating. BuyInsulation specialise in the supply of all types of Insulation, Metal and Ancillaries related to the Industrial, HVAC, Marine and Acoustic markets, with competitive pricing combined with next-day delivery on stock items.
Informações de contato
Unit 1 Newstet Road, Knowsley Industrial Park, L33 7TJ, Liverpool, Reino Unido
- 03301336613
- sales@buyinsulation.co.uk
- buyinsulation.co.uk
4,5
Excelente
313 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 20% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
By sending correct order
2 de janeiro de 2025
Resposta da Buy Insulation
Thank you for your feedback, we are sorry to hear that your order got sent to the wrong address.
Please get in contact with us for a 5% discount code if you are to order again!
Best regards
Buy Insulation Customer Care Team
Very happy - product and delivery spot on..
Very quick transaction and just as quick delivery!
4 de dezembro de 2024
Avaliação não solicitada
Resposta da Buy Insulation
Thank you for your great feedback! We're glad the transaction and delivery were both quick and smooth. We appreciate your support!
Best regards
Buy Insulation Customer Care Team
19mm neoprene for robot wheels
Product as described and delivered in good time and order.
9 de janeiro de 2025
Resposta da Buy Insulation
Thank you for your feedback.
We are glad to hear your 19mm neoprene arrived on time and met your expectations. If you need anything else for your projects in future, we will be happy to help.
Best wishes,
Buy Insulation Customer Care team
Very good quality
Very good quality , arrived early than usual, price was reasonable. Happy to be able to buy it.
8 de janeiro de 2025
Resposta da Buy Insulation
Thank you for your kind words.
We are pleased you were happy with the quality, the early delivery and the price. It means a lot to us to have you as a customer and we hope to serve you again soon.
Best wishes,
Buy Insulation Customer Care team
Competitive prices
Competitive prices, website was easy to use, with lots of choice for my chosen product and very quick delivery.
Only slight negative was no communication in regards to the delivery date and just turned up with a bulk delivery.
Would still highly recommend them though.
6 de novembro de 2024
Avaliação não solicitada
Resposta da Buy Insulation
Thank you Tom, we appreciate you taking the time to leave such a detailed review.
We are glad you found our prices competitive and our website easy to use, and pleased to know your order arrived quickly.
We appreciate your feedback about the delivery communication and will take this on board as we work to improve our service. Thank you for your recommendation, it is very much appreciated.
All the best,
Buy Insulation Customer Care team
All good but should have been told…
All good but should have been told about delivery date rather than a message from you saying we just tried to deliver your goods ( which was a pallet that was 8 foot high so even more reason to make sure someone was there) but no one was in , that’s because we did not know you were delivering
3 de janeiro de 2025
Resposta da Buy Insulation
Thank you for your feedback, Sean.
We are glad you were happy with your order overall but we do understand how important it is to know when a delivery is arriving, especially with larger items.
We are taking your comments on board as we continue to improve our delivery communications and processes. If you need anything else, please let us know.
Kind regards,
Buy Insulation Customer Care team
Website was easy to use and determine…
Website was easy to use and determine which product was required. From there, purchase, payment and delivery were all easy. Delivery was within the advised time line, even with it being Christmas
23 de dezembro de 2024
Avaliação não solicitada
Resposta da Buy Insulation
ChatGPT said:
Thank you, Ralph, for your wonderful feedback.
We are delighted you found the website easy to use and that your order arrived on time, especially during the busy Christmas period.
It is great to hear the whole process was smooth for you. If you need anything in future, we will be happy to help.
Best wishes,
Buy Insulation Customer Care team
Easy to order
Easy to order, quick delivery, competitive pricing and excellent comms!
16 de dezembro de 2024
Avaliação não solicitada
Resposta da Buy Insulation
Thank you for your review.
We are pleased to know you found the ordering process simple, the delivery quick and the prices competitive. It is also good to hear you were happy with our communication. We look forward to helping you again in the future.
Kind regards,
Buy Insulation Customer Care team
Resposta da Buy Insulation
Thank you for your feedback Wayne.
We are glad you are happy with your knife set and its sharpness. If you need anything else, please feel free to get in touch.
Best wishes,
Buy Insulation Customer Care team
Great range of products and keen prices…
Great range of products and keen prices with fast delivery!
22 de novembro de 2024
Avaliação não solicitada
Resposta da Buy Insulation
Thank you, Glynn, for your review.
We are pleased you were happy with the range of products, our prices and the speed of delivery. Your feedback means a lot and we hope to serve you again soon.
All the best,
Buy Insulation Customer Care team
Ordered the pipe lagging online
Ordered the pipe lagging online, wasn't sure if what I was ordering was correct so had a chat with the man , he told me what I needed, I ordered and it was down really quickly. Excellent service
15 de novembro de 2024
Avaliação não solicitada
Resposta da Buy Insulation
Thank you, Leita, for sharing your experience.
We are glad our team could help you choose the right pipe lagging and that your order was sorted quickly. It is always our aim to make things as easy as possible for our customers. If you ever need further advice, just let us know.
Kind regards,
Buy Insulation Customer Care team
Does what it says on the tin
Really useful website t identify what's needed, buy the product, then get it delivered in reasonable time frame. Does what it says on the tin
20 de novembro de 2024
Avaliação não solicitada
Resposta da Buy Insulation
Thank you, Amy, for your feedback.
It is great to know you found our website helpful and your order arrived just as expected. We are glad the whole process was straightforward for you. If you have any other needs or questions in future, we are always here to help.
Best wishes,
Buy Insulation Customer Care team
Resposta da Buy Insulation
Hi Aleks, sorry to hear you aren't happy with the product. If you could please get in touch via sales@buyinsulation.co.uk so we can look into this further
Easy to order and delivered on time.
4 de dezembro de 2024
Resposta da Buy Insulation
Thank you, John, for taking the time to leave a review.
We are pleased everything went smoothly with your order and delivery. If you need anything else in the future, we will be happy to help.
All the best,
Buy Insulation Customer Care team
Fast deliveri and efficiently
Efficiently and quickly, and dedication to getting the best deliveri at the taim.
3 de dezembro de 2024
Resposta da Buy Insulation
Thank you Anatolie, for your review.
We are pleased you found our service efficient and your delivery quick. Your comments about our dedication mean a lot to the team. If we can help with anything else in the future, just let us know.
Kind regards,
Buy Insulation Customer Care team
Excellent
Excellent. Can get delivered or collect in Knowsley 👍
27 de novembro de 2024
Avaliação não solicitada
Resposta da Buy Insulation
Thank you, Chris, for your review. We are glad you were happy with the service and found the option to collect in Knowsley or have your order delivered useful. If you ever need anything else, just let us know.
All the best,
Buy Insulation Customer Care team
Problem sorted
Part of my order was missing however the problem was quickly and unquestioningly rectified. No hesitation in recommending this company. Not to be confused with other online companies with very similar names which I cannot vouch for
18 de novembro de 2024
Avaliação não solicitada
Resposta da Buy Insulation
Thank you, Jimmy, for taking the time to leave your review.
We are sorry to hear there was an issue with your order, but pleased our team could sort it out for you quickly and without fuss. Your recommendation means a lot and we appreciate you pointing out the difference between us and other similar-sounding companies.
Best wishes,
Buy Insulation Customer Care team
Insulation for ageing conservatory.
I needed to insulate the roof of an ageing timber conservatory. Didn’t want to have to cut full size sheets. Buy Insulation advertised 600mm wide foil faced insulation panels which simplified the task. On line ordering was straightforward. Good price. Prompt courier delivery. A very good experience. Would recommend.
28 de novembro de 2024
Avaliação não solicitada
Resposta da Buy Insulation
Thank you, Charles, for sharing your experience.
We are delighted our 600mm wide foil faced panels made your conservatory project simpler.
It is great to hear you found the online ordering easy and the delivery prompt. Your recommendation means a lot and we hope to help you again with future projects.
Best wishes,
Buy Insulation Customer Care team
all smooth transition and fast…
all smooth transition and fast delivery. over all all happy thank you
1 de dezembro de 2024
Avaliação não solicitada
Resposta da Buy Insulation
Thank you Zamir for your 5 stars!
We are glad everything went smoothly with your order and that you were happy with the fast delivery. If you need anything else in the future, we are always here to help.
Kind regards,
Buy Insulation Customer Care team
Delivery was exactly according to…
Delivery was exactly according to schedule. Insulation board was well priced and seems to be of good quality.
12 de novembro de 2024
Resposta da Buy Insulation
Thank you Eirik for your feedback.
We are pleased your delivery arrived as scheduled and you are happy with both the price and the quality of the insulation board. If you need any further assistance, just let us know.
Best wishes,
Buy Insulation Customer Care team
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